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Compare Microsoft Word and UserVoice 
Featured Products
At a Glance
Market Segments
Small-Business (39.0% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $10,788.00 200 Unique End Users Per Year
Microsoft Word
Star Rating
(1,973)4.7 out of 5
Market Segments
Small-Business (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft WordUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansMicrosoft Word vs UserVoice
When assessing the two solutions, reviewers found Microsoft Word easier to use, set up, and administer. However, reviewers preferred doing business with UserVoice overall.
- Reviewers felt that Microsoft Word meets the needs of their business better than UserVoice.
- When comparing quality of ongoing product support, reviewers felt that UserVoice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Word over UserVoice.
Pricing
Entry-Level Pricing
Microsoft Word
No pricing availableUserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Microsoft Word
No trial information availableUserVoice
No trial information availableRatings
Meets Requirements
9.4
1,433
8.9
180
Ease of Use
9.2
1,445
8.8
182
Ease of Setup
9.4
286
8.5
82
Ease of Admin
9.2
150
8.6
93
Quality of Support
8.8
1,155
9.1
140
Has the product been a good partner in doing business?
9.0
142
9.1
88
Product Direction (% positive)
8.9
1,343
8.1
179
Features by Category
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
8.3
654
Not enough data
8.6
668
Not enough data
8.4
634
Not enough data
Collaboration
8.2
591
Not enough data
7.9
526
Not enough data
File Types
9.1
665
Not enough data
8.6
646
Not enough data
8.3
486
Not enough data
Edit & Revise
8.7
627
Not enough data
8.4
614
Not enough data
9.2
676
Not enough data
Integrate & Embed
8.3
499
Not enough data
8.3
478
Not enough data
8.5
518
Not enough data
Operating System
9.3
633
Not enough data
8.5
436
Not enough data
7.6
334
Not enough data
Generative AI
7.5
129
Not enough data
7.7
125
Not enough data
6.8
123
Not enough data
7.0
122
Not enough data
6.8
120
Not enough data
Agentic AI - Document Creation
6.5
42
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Not enough data
7.6
40
Not enough data
Feature Not Available
Not enough data
8.9
74
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.6
29
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
27
Categories
Categories
Shared Categories
Microsoft Word and UserVoice share no categories
Unique Categories
Microsoft Word is categorized as Document Creation
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Repository Management, Product Analytics, Product Management, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Microsoft Word
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Computer Software
7.2%
Higher Education
6.1%
Education Management
3.9%
Marketing and Advertising
3.8%
Other
69.3%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
Is Microsoft Word the ideal software for working with digital documents?
3 Comments
CF
Particularly, I think that Microsoft Word is indeed the best for creating digital documents since it offers a wide variety of tools that allow for a very...Read more
What is the Advanced Use of MS Word?
3 Comments
FN
One of my most used functions in MS Word is the ability to design and create forms and templates for my small business. These docs and forms can be shared...Read more
UserVoice has no discussions with answers
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