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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
Starting at $32.00 Per Month
No pricing available
Loomly
Star Rating
(1,793)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $32.00 Per Month
Browse all 5 pricing plansReputation
Star Rating
(2,388)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Reputation and Loomly offer solid user experiences, with both achieving a star rating of 4.6. However, users of Loomly highlight its affordability and ease of use, making it a popular choice for small businesses managing multiple social media accounts.
- According to verified reviews, Reputation excels in review monitoring, providing a centralized platform for tracking customer ratings across various platforms like Facebook and Google. Users appreciate its real-time alerts for new reviews, which helps maintain a positive business reputation.
- Reviewers mention that Loomly shines in content planning and collaboration, with features that simplify the scheduling and monitoring of posts. Users find it particularly beneficial for team collaboration, allowing them to keep track of multiple accounts effortlessly.
- Users say that while Reputation has a robust set of features for social media analytics, it can sometimes be less intuitive to set up compared to Loomly, which boasts a more straightforward onboarding process that users find easy to navigate.
- Reviewers highlight that Reputation's analytics capabilities, such as post performance tracking and hashtag analytics, provide valuable insights for businesses looking to optimize their social media strategies. However, Loomly's content calendar and library features are praised for their user-friendly design.
- According to recent user feedback, both platforms offer good support, but Loomly users report a slightly higher satisfaction with customer service, noting that the platform feels like a trusted partner in their social media management efforts.
Pricing
Entry-Level Pricing
Loomly
Base
Starting at $32.00
Per Month
- 2 Users
- 10 Social Accounts
- Unlimited Content
Reputation
No pricing availableFree Trial
Loomly
Free Trial is available
Reputation
No trial information availableRatings
Meets Requirements
8.8
1,446
9.1
1,944
Ease of Use
9.2
1,461
9.0
1,985
Ease of Setup
9.3
951
8.7
1,103
Ease of Admin
9.3
850
8.9
876
Quality of Support
9.3
1,207
8.9
1,734
Has the product been a good partner in doing business?
9.4
817
8.9
874
Product Direction (% positive)
9.4
1,360
8.9
1,919
Features by Category
Social Analytics
Feature Not Available
8.3(won by default)
235
7.7
133
8.5(won by 0.8)
239
8.4
155
8.7(won by 0.3)
246
7.3
108
8.4(won by 1.1)
204
Feature Not Available
8.4(won by default)
209
7.6
134
8.1(won by 0.5)
170
Feature Not Available
8.3(won by default)
188
Reports & Dashboards
7.2
134
8.7(won by 1.5)
250
8.1
138
8.8(won by 0.7)
247
8.4
134
8.7(won by 0.3)
232
7.2
107
8.2(won by 1.0)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
9.3
966
8.8
386
8.4
818
8.4
366
7.8
661
8.4
321
8.6
733
8.4
323
8.8
800
8.7
369
8.3
658
8.3
312
Social Management
7.8
966
8.6
420
9.1
1203
8.7
428
8.4
946
8.5
376
8.3
1033
8.7
420
7.3
658
8.3
346
8.5
621
8.3
297
8.1
248
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Consumer Intelligence
Not enough data
9.0
1041
|
Verified
Not enough data
8.6
931
Not enough data
8.8
1000
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
915
|
Verified
Not enough data
9.1
1120
|
Verified
Media Monitoring
Not enough data
8.6
959
|
Verified
Not enough data
8.6
941
|
Verified
Not enough data
8.5
878
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
846
Generative AI
Not enough data
7.9
392
Agentic AI - Online Reputation Management
Not enough data
6.6
31
Not enough data
6.5
30
Not enough data
6.6
31
Not enough data
6.7
31
Not enough data
6.7
31
Not enough data
6.9
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loomly and Reputation are categorized as Social Media Management, Social Media Analytics, and Social Media Suites
Unique Categories
Loomly has no unique categories
Reviews
Reviewers' Company Size
Loomly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
26.4%
Non-Profit Organization Management
7.7%
Real Estate
4.0%
Health, Wellness and Fitness
2.8%
Retail
2.4%
Other
56.7%
Automotive
27.7%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Discussions
How long before we can publish directly to Instagram?
6 Comments
SD
You can publish directly to Instagram now. I just find it helpful to schedule posts in advance all in one place.Read more
Which other social media manager platform would you recommend please?
5 Comments
🌏G
Of course it depends what you are trying to do. Some platforms are better for certain types of social mediaRead more
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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