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At a Glance
Level AI
Level AI
Star Rating
(200)4.7 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Level AI
Outreach
Outreach
Star Rating
(3,530)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreach
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Outreach excels in automating repetitive sales tasks, with users appreciating its seamless integration with CRM solutions, which enhances data and contact management. This automation allows sales teams to focus more on engaging with prospects rather than getting bogged down by administrative duties.
  • Users say that Level AI stands out for its robust reporting features and straightforward implementation process. Reviewers highlight that the platform has proven to be a valuable partner for contact center representatives, providing reliable and efficient technology that continues to exceed expectations.
  • According to verified reviews, Outreach is praised for its user-friendly interface, making it easy for teams to navigate and utilize effectively. Users specifically mention the note-taking bot, Kaya, which helps summarize meetings and facilitates quality follow-up emails, enhancing overall productivity.
  • Reviewers mention that Level AI's focus on customer success is a significant advantage, with many users noting the platform's innovative solutions and the value it brings to their operations. This commitment to customer satisfaction is reflected in their high ratings for support and product direction.
  • G2 reviewers highlight that while Outreach has a larger volume of reviews, Level AI's recent feedback indicates a strong and growing user base that appreciates its advanced AI capabilities, such as call analysis and machine learning features, which help improve call handling and customer interactions.
  • Users report that both platforms have their strengths, but Level AI generally receives higher marks for ease of setup and administration. Reviewers note that the onboarding process is intuitive, allowing teams to quickly adapt and start benefiting from the software without extensive training.
Pricing
Entry-Level Pricing
Level AI
No pricing available
Outreach
Future Outreach Customers
Contact Us
Learn more about Outreach
Free Trial
Level AI
No trial information available
Outreach
No trial information available
Ratings
Meets Requirements
8.8
179
8.7
2,675
Ease of Use
8.9
186
8.3
2,691
Ease of Setup
8.9
159
7.7
853
Ease of Admin
9.0
47
7.8
774
Quality of Support
9.0
168
8.3
2,429
Has the product been a good partner in doing business?
9.1
44
8.5
760
Product Direction (% positive)
9.5
177
8.5
2,505
Features by Category
Not enough data
7.8
47
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
1,113
Integrated Workflows
Not enough data
8.7
1008
|
Verified
Not enough data
9.1
1057
|
Verified
Not enough data
8.4
867
|
Verified
Not enough data
8.2
795
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
949
|
Verified
Not enough data
8.5
927
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
340
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.6
45
6.8
181
Call Analytics
9.0
42
8.3
128
8.8
40
7.8
108
8.7
39
8.0
115
8.6
40
Feature Not Available
Artificial Intelligence - Conversation Intelligence
8.9
41
Feature Not Available
8.5
41
7.7
95
Not enough data
Not enough data
Generative AI
8.5
39
7.5
40
Agentic AI - Conversation Intelligence
8.2
13
6.0
7
8.3
13
6.4
7
8.6
13
6.0
7
8.5
13
5.7
7
8.5
13
5.7
7
8.2
13
5.5
7
8.5
13
6.0
7
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
8.8
128
Not enough data
Quality Assurance
9.2
124
Not enough data
9.0
124
Not enough data
8.8
123
Not enough data
Engagement
8.9
123
Not enough data
8.9
123
Not enough data
8.5
121
Not enough data
Performance
8.6
120
Not enough data
9.0
121
Not enough data
Generative AI
8.7
86
Not enough data
8.7
86
Not enough data
Natural Language Understanding (NLU)Hide 11 FeaturesShow 11 Features
8.6
6
Not enough data
Algorithm
9.2
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
System
8.6
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
8.1
5
Not enough data
Data Ingestion
7.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Presentation
8.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
7.9
108
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
18
Not enough data
Generative AI
8.7
18
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.1
391
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Personalization
Not enough data
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Administrative
Not enough data
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Not enough data
7.7
1,561
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Generative AI
Not enough data
6.8
162
Not enough data
7.4
207
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Sales Management
Not enough data
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
7.7
1,305
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Contacts
Not enough data
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
8.8
19
8.1
251
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.2
18
8.3
197
|
Verified
8.9
18
8.2
196
|
Verified
8.5
16
8.2
179
|
Verified
7.8
17
8.0
142
|
Verified
Feedback
8.7
17
8.3
165
|
Verified
8.9
18
8.1
162
|
Verified
8.9
17
8.1
141
9.3
16
8.3
174
|
Verified
8.4
16
8.4
192
|
Verified
8.8
15
8.3
191
|
Verified
9.1
16
Feature Not Available
Generative AI
8.7
17
6.7
21
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
8.7
53
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
50
Not enough data
8.6
50
Not enough data
8.8
50
Not enough data
8.7
50
Not enough data
8.3
49
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.0
49
Not enough data
8.8
50
Not enough data
8.5
48
Not enough data
9.0
51
Not enough data
Automation
8.9
52
Not enough data
8.8
52
Not enough data
8.6
51
Not enough data
Autonomy
8.7
51
Not enough data
8.9
51
Not enough data
8.8
51
Not enough data
8.7
51
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Level AI
Level AI
Small-Business(50 or fewer emp.)
9.3%
Mid-Market(51-1000 emp.)
59.6%
Enterprise(> 1000 emp.)
31.1%
Outreach
Outreach
Small-Business(50 or fewer emp.)
18.5%
Mid-Market(51-1000 emp.)
59.7%
Enterprise(> 1000 emp.)
21.7%
Reviewers' Industry
Level AI
Level AI
Consumer Services
27.5%
Printing
9.3%
Food & Beverages
9.3%
Retail
6.7%
Marketing and Advertising
6.2%
Other
40.9%
Outreach
Outreach
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.2%
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Discussions
Level AI
Level AI Discussions
What is LevelAI used for?
1 Comment
Jermaine S.
JS
To improve customer service in contact centers.Read more
Monty the Mongoose crying
Level AI has no more discussions with answers
Outreach
Outreach Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
Mathews S.
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
Jeremy K.
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
Ishan S.
IS
We also used it for hiring workflow.Read more