# Hyland OnBase vs Laserfiche Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Laserfiche excels in user-friendliness, with many users finding it easy to understand and navigate. This is complemented by its strong search capabilities and effective organization using metadata, making data storage and form processing straightforward.
- **Users say** that Hyland OnBase shines in its security and automation features, which are frequently highlighted as essential for keeping documents secure. Its ability to integrate with tools like Outlook and various ERPs enhances its flexibility, allowing for a more tailored workflow experience.
- **According to verified reviews** , Laserfiche is recognized as a pioneer in records management and automation, which contributes to its high satisfaction ratings. Users appreciate the streamlined use of forms, which simplifies many aspects of data handling and enhances overall efficiency.
- **Reviewers mention** that Hyland OnBase is particularly resourceful in content and document management, ensuring that all documents are captured and stored effectively. Its no-code configuration options are praised for reducing manual steps, making it easier for users to set up workflows.
- **G2 reviewers highlight** that while both products have strong capabilities, Laserfiche's recent reviews indicate a more active user base, suggesting ongoing innovation and responsiveness to user needs. This is reflected in its higher G2 Score in the Business Process Management category.
- **Users express** that Hyland OnBase, while powerful, may face challenges in matching specific workflow needs for some users, with configuration complexities noted. However, its strengths in document organization and security features remain significant advantages for many organizations.



| | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 324 | 1,246 | 
| **Largest Market Segment** | Enterprise (52.4% of reviews) | Mid-Market (60.4% of reviews) | 
| **Entry Level Price** | No pricing available | $53.00 1 User Per Month | 

---
## Top Pros & Cons

### Hyland OnBase

Pros:
- Ease of Use (31 reviews)
- Document Management (22 reviews)

Cons:
- Missing Features (17 reviews)
- Update Issues (12 reviews)

### Laserfiche

Pros:
- Ease of Use (125 reviews)
- Process Automation (87 reviews)

Cons:
- Learning Curve (40 reviews)
- Learning Difficulty (34 reviews)

---
## Ratings Comparison
| Rating | Hyland OnBase | Laserfiche | 
|---|---|---|
  | **Meets Requirements** | 8.8 (165 reviews) | 9.1 (1037 reviews) | 
  | **Ease of Use** | 8.3 (287 reviews) | 8.8 (1064 reviews) | 
  | **Ease of Setup** | 7.6 (199 reviews) | 8.3 (773 reviews) | 
  | **Ease of Admin** | 8.1 (91 reviews) | 8.5 (703 reviews) | 
  | **Quality of Support** | 8.3 (148 reviews) | 9.0 (993 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (89 reviews) | 9.2 (702 reviews) | 
  | **Product Direction (% positive)** | 7.9 (159 reviews) | 9.5 (1031 reviews) | 

---
## Pricing

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Laserfiche

#### Entry-Level Pricing

Plan: Laserfiche Cloud Starter

Price: $53.00 1 User Per Month

Description: Support paperless goals with a proven document management system. Starts at 1 user.

Key Features:
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access

[Browse all 3 editions](https://www.g2.com/products/laserfiche/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **Laserfiche** | 8.9/10 | 51 |

#### File Management

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Device Syncing** | Not enough data | 8.4 (31 reviews) | 
| **Web Interface** | Not enough data | 9.3 (32 reviews) | 
| **File Type Support** | Not enough data | 8.9 (30 reviews) | 
| **Search** | Not enough data | 9.0 (31 reviews) | 
| **Mobile Apps** | Not enough data | 8.2 (28 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **File following** | Not enough data | 9.0 (31 reviews) | 
| **File Sharing** | Not enough data | 9.2 (30 reviews) | 
| **Simultaneously Editing** | Not enough data | 8.1 (31 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.7 (29 reviews) | 

#### Administration

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **User and Role Management** | Not enough data | 9.1 (31 reviews) | 
| **Policies and Controls** | Not enough data | 9.3 (30 reviews) | 
| **Device Management** | Not enough data | 9.2 (30 reviews) | 
| **Storage Limits** | Not enough data | 9.5 (28 reviews) | 
| **Storage Zones** | Not enough data | 9.1 (28 reviews) | 
| **Security** | Not enough data | 9.4 (28 reviews) | 

#### Platform

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 9.2 (43 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.6 (42 reviews) | 
| **System of Record Integration** | Not enough data | 9.0 (43 reviews) | 
| **APIs** | Not enough data | 8.4 (42 reviews) | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 9.3/10 | 14 |
| **Laserfiche** | N/A | N/A |

#### Customization

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Customization** | 9.5 (10 reviews) | Not enough data | 
| **HR Integrations** | 9.4 (8 reviews) | Not enough data | 

#### HR Content

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Knowledge Management** | 9.5 (7 reviews) | Not enough data | 
| **Content Delivery** | 9.3 (9 reviews) | Not enough data | 
| **Document Management** | 9.3 (10 reviews) | Not enough data | 

#### Logistics

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Security** | 9.2 (10 reviews) | Not enough data | 
| **Employee Portal** | 9.4 (8 reviews) | Not enough data | 
| **AI ** | 9.2 (8 reviews) | Not enough data | 

#### Management

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Ticketing Platform** | 9.0 (7 reviews) | Not enough data | 
| **Single Sign-On** | 9.3 (9 reviews) | Not enough data | 
| **Business Process Management** | 9.2 (8 reviews) | Not enough data | 
| **Self-Service** | 9.0 (7 reviews) | Not enough data | 
| **Dashboard & Reporting** | 9.1 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Document Scanning

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **Laserfiche** | 8.9/10 | 479 |

#### Edit

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **File Type** | Not enough data | 8.9 (423 reviews) | 
| **Color** | Not enough data | 8.9 (408 reviews) | 
| **Crop** | Not enough data | 8.7 (378 reviews) | 
| **Size** | Not enough data | 8.9 (396 reviews) | 

#### Logistics

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Upload** | Not enough data | 9.1 (436 reviews) | 
| **Email Attachment** | Not enough data | 8.9 (405 reviews) | 
| **Direct Send** | Not enough data | 8.7 (372 reviews) | 
| **Document Management** | Not enough data | 9.3 (446 reviews) | 
| **Search** | Not enough data | 9.0 (445 reviews) | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 9.1/10 | 20 |
| **Laserfiche** | 8.4/10 | 119 |

#### Invoice Management

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Capture** | 9.2 (13 reviews) ✓ Verified | 8.8 (97 reviews) | 
| **Supplier Portal** | 9.3 (12 reviews) ✓ Verified | 8.5 (78 reviews) | 
| **Repository** | 9.2 (15 reviews) ✓ Verified | 9.2 (109 reviews) | 

#### Invoice Processing

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Matching** | 9.4 (13 reviews) ✓ Verified | 8.6 (90 reviews) | 
| **Payments** | 9.2 (14 reviews) ✓ Verified | 7.9 (81 reviews) | 
| **Workflows** | 9.4 (15 reviews) ✓ Verified | 9.1 (109 reviews) | 
| **Tax Compliance** | 8.7 (13 reviews) ✓ Verified | 8.1 (74 reviews) | 

#### Analytics

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Due Dates** | 8.9 (14 reviews) ✓ Verified | 8.8 (91 reviews) | 
| **Benchmarking** | Feature Not Available | 8.4 (71 reviews) | 
| **KPIs** | 9.0 (12 reviews) ✓ Verified | 8.0 (71 reviews) | 

#### Integration

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Accounting** | 9.2 (13 reviews) ✓ Verified | 8.5 (86 reviews) | 
| **Payment Integration** | 9.3 (12 reviews) ✓ Verified | 8.1 (71 reviews) | 
| **ERP** | 8.8 (15 reviews) ✓ Verified | 8.3 (69 reviews) | 

#### Risk

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Analysis** | Feature Not Available | 8.6 (94 reviews) | 
| **Identification** | 9.1 (9 reviews) | 8.7 (95 reviews) | 
| **Scoring** | Feature Not Available | 8.6 (85 reviews) | 

#### Recovery

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Recoup** | Feature Not Available | 8.4 (67 reviews) | 
| **Reporting** | 9.2 (10 reviews) | 8.6 (101 reviews) | 

#### Audit

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Filters** | 8.8 (7 reviews) | 8.6 (94 reviews) | 
| **Post Audits** | Feature Not Available | 8.4 (79 reviews) | 
| **Overpayments** | 9.3 (7 reviews) | 7.9 (67 reviews) | 
| **Duplicates** | 8.8 (8 reviews) | 8.1 (77 reviews) | 

#### Fraud

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Vendor Checks** | 9.2 (8 reviews) | 8.2 (73 reviews) | 
| **Data Generation** | 8.8 (8 reviews) | 8.3 (84 reviews) | 
| **Monitoring** | Feature Not Available | 8.5 (89 reviews) | 

#### Agentic AI - AP Automation

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **Laserfiche** | 8.8/10 | 222 |

#### Digital Workflows

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Logic and Conditions** | Not enough data | 8.9 (183 reviews) ✓ Verified | 
| **No-Code Or Low-Code** | Not enough data | 8.7 (170 reviews) ✓ Verified | 
| **Document Management** | Not enough data | 9.3 (197 reviews) ✓ Verified | 

#### Forms

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Data Mapping** | Not enough data | 8.8 (175 reviews) ✓ Verified | 
| **Templates** | Not enough data | 8.9 (190 reviews) ✓ Verified | 
| **Mobile-Friendly Forms** | Not enough data | 8.5 (163 reviews) ✓ Verified | 

#### Automation

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Workflow Automation** | Not enough data | 9.2 (196 reviews) ✓ Verified | 
| **Workflow Mapping** | Not enough data | 9.1 (183 reviews) | 
| **Real-Time Updates** | Not enough data | 8.8 (175 reviews) ✓ Verified | 
| **Robotic Process Automation** | Not enough data | 8.0 (129 reviews) ✓ Verified | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **Laserfiche** | 8.4/10 | 270 |

#### Operating System

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.1 (249 reviews) | 
| **Mac Operating System** | Not enough data | 7.3 (148 reviews) | 
| **Linux Operating System** | Not enough data | 7.3 (133 reviews) | 

#### Document Processing

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **File Type** | Not enough data | 8.9 (243 reviews) | 
| **Data Extraction** | Not enough data | 8.7 (228 reviews) | 
| **Mobile Capability** | Not enough data | 8.0 (186 reviews) | 
| **Intelligent Processing** | Not enough data | 8.5 (194 reviews) | 
| **Image Enhancement** | Not enough data | 8.4 (213 reviews) | 

#### Platform Additional Functionality

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Integration** | Not enough data | 8.5 (216 reviews) | 
| **File Conversion** | Not enough data | 8.6 (219 reviews) | 
| **Windows and Mac** | Not enough data | 8.6 (209 reviews) | 

#### Agentic AI - OCR

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **Laserfiche** | 8.7/10 | 238 |

#### Customization

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Custom Fields** | Not enough data | 9.1 (218 reviews) | 
| **Conditional Logic** | Not enough data | 9.0 (206 reviews) | 
| **Multi-page Forms** | Not enough data | 9.1 (212 reviews) | 
| **Design** | Not enough data | 9.0 (217 reviews) | 

#### Additional Functionality

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (190 reviews) | 
| **Offline Capability** | Not enough data | 7.9 (163 reviews) | 
| **Notifications** | Not enough data | 9.0 (214 reviews) | 
| **Payments** | Not enough data | 7.8 (141 reviews) | 
| **Mobile Forms** | Not enough data | 8.3 (180 reviews) | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.5/10 | 61 |
| **Laserfiche** | 8.7/10 | 490 |

#### Generative AI

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **AI Text Generation** | 7.9 (7 reviews) | 8.4 (123 reviews) | 
| **AI Text Summarization** | 7.9 (7 reviews) | 8.1 (120 reviews) | 

#### Process Management

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Process Overview** | 8.6 (49 reviews) | 8.9 (410 reviews) | 
| **Process Analysis** | 8.4 (48 reviews) | 8.7 (398 reviews) | 
| **Real-Time Process Monitoring** | 8.6 (49 reviews) | 8.9 (401 reviews) | 
| **Unstructured Processes** | 8.1 (21 reviews) | 8.5 (313 reviews) | 
| **API Connection** | 8.8 (22 reviews) | 8.2 (282 reviews) | 
| **Intelligence** | Feature Not Available | 8.5 (289 reviews) | 
| **Document Approval** | 9.2 (21 reviews) | 9.1 (350 reviews) | 

#### Customization

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Document Generation** | 8.7 (53 reviews) | 9.0 (440 reviews) | 
| **Process Design** | 8.2 (49 reviews) | 9.1 (448 reviews) | 
| **Process Repository** | 8.5 (45 reviews) | 9.2 (447 reviews) | 
| **No-Code App Development** | 8.5 (36 reviews) | 8.5 (380 reviews) | 
| **Low-Code App Development** | 8.5 (37 reviews) | 8.6 (381 reviews) | 

#### Collaboration

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Permissions for Sharing** | 8.4 (48 reviews) | 8.7 (414 reviews) | 
| **Data Unification** | 8.7 (51 reviews) | 8.6 (390 reviews) | 
| **Accessibility** | 8.6 (53 reviews) | 9.0 (420 reviews) | 
| **Process Routing** | 8.9 (49 reviews) | 9.0 (431 reviews) | 

#### Agentic AI - Business Process Management

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Process Routing** | 9.3 (20 reviews) | 9.1 (346 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.4/10 | 106 |
| **Laserfiche** | 8.8/10 | 375 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **File Type Support** | 8.6 (89 reviews) | 9.0 (284 reviews) | 
| **Metadata** | 8.8 (73 reviews) | 9.4 (302 reviews) | 
| **OCR Scanning** | 8.5 (68 reviews) | 8.9 (280 reviews) | 
| **Versioning** | 8.8 (67 reviews) | 8.9 (263 reviews) | 
| **Collaboration** | 8.2 (72 reviews) | 8.7 (251 reviews) | 
| **Document Assembly** | 8.4 (67 reviews) | 8.8 (257 reviews) | 
| **Form Creation** | 8.4 (70 reviews) | 9.2 (280 reviews) | 
| **Portals and Sites** | 8.0 (62 reviews) | 8.5 (234 reviews) | 
| **Disposition** | 8.2 (57 reviews) | 8.7 (238 reviews) | 
| **Search** | 8.6 (91 reviews) | 8.9 (288 reviews) | 
| **Web Interface** | 8.3 (74 reviews) | 8.9 (265 reviews) | 
| **Mobile Apps** | 7.0 (41 reviews) | 7.9 (195 reviews) | 

#### Workflow

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Process Automation** | 9.1 (84 reviews) | 9.3 (304 reviews) | 
| **Conditions** | 8.7 (74 reviews) | 9.0 (266 reviews) | 
| **Activities** | 8.6 (68 reviews) | 9.0 (262 reviews) | 
| **Records Management** | 9.0 (79 reviews) | 9.2 (274 reviews) | 
| **Case Management** | 8.7 (58 reviews) | 8.7 (212 reviews) | 

#### Platform

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Internationalization** | 8.5 (42 reviews) | 8.6 (176 reviews) | 
| **Performance and Reliability** | 8.6 (85 reviews) | 8.9 (275 reviews) | 
| **Reporting and Auditing** | 8.5 (72 reviews) | 8.6 (251 reviews) | 
| **System of Record Integration** | 8.7 (74 reviews) | 8.8 (229 reviews) | 
| **APIs** | 8.5 (64 reviews) | 8.5 (198 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **Laserfiche** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.7/10 | 5 |
| **Laserfiche** | N/A | N/A |

#### User Interface Design

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **WYSIWYG Editor** | 8.7 (5 reviews) | Not enough data | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Document Management Software](https://www.g2.com/categories/document-management)

**Unique to Hyland OnBase (2):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)

**Unique to Laserfiche (5):** [Document Scanning Software](https://www.g2.com/categories/document-scanning), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [OCR Software](https://www.g2.com/categories/ocr), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | Hyland OnBase | Laserfiche | 
|---|---|---|
| **Small-Business** | 5.9% | 14.1% | 
| **Mid-Market** | 41.7% | 60.4% | 
| **Enterprise** | 52.4% | 25.5% | 

### By Industry

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

#### Laserfiche

- **Government Administration:** 39.0%
- **Education Management:** 7.4%
- **Primary/Secondary Education:** 5.0%
- **Higher Education:** 4.4%
- **Financial Services:** 4.1%
- **Information Technology and Services:** 4.1%
- **Accounting:** 3.0%
- **Government Relations:** 2.8%
- **Utilities:** 2.6%
- **Banking:** 2.0%
- **Other:** 25.5%

---
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- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)

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## Top Discussions

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

### Laserfiche

- Title: [Would it be possible to get a trial version of laserfiche RIO etc  (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?](https://www.g2.com/discussions/40129-would-it-be-possible-to-get-a-trial-version-of-laserfiche-rio-etc-e-g-billed-weekly-monthly-through-dedicated-server-provider-laserfiche-would-partner-with-would-be-great-and-safer-than-an-offline-i-guess) — 3 comments, 1 upvote
  > **Top comment:** "I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of..."
- Title: [What is the best way to explain Laserfische to a non-user?](https://www.g2.com/discussions/34045-what-is-the-best-way-to-explain-laserfische-to-a-non-user) — 3 comments, 1 upvote
  > **Top comment:** "The most robust digital file cabinet money can buy!!"
- Title: [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) — 2 comments
  > **Top comment:** "Electronic Content Management System"
- Title: [How many individuals in your workplace utilize Laserfiche Forms and Workflow?](https://www.g2.com/discussions/40188-how-many-individuals-in-your-workplace-utilize-laserfiche-forms-and-workflow) — 2 comments, 1 upvote
  > **Top comment:** "Id say about 90% use workflow, and 75% use forms. IT backgrounds vary, and I've seen novices thrive in workflow & forms once they enroll in training. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hyland-onbase-vs-laserfiche)