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At a Glance
Market Segments
Enterprise (52.1% of reviews)
Mid-Market (59.8% of reviews)
Entry-Level Pricing
No pricing available
$53.00 1 Users Per Year
Hyland OnBase
Star Rating
(324)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseLaserfiche
Star Rating
(1,161)4.7 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Laserfiche excels in ease of use, scoring 8.8 compared to OnBase's 8.3. Reviewers mention that Laserfiche's intuitive interface and user-friendly design make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Laserfiche offers superior quality of support, with a score of 9.0 versus OnBase's 8.3. Users appreciate the responsiveness and helpfulness of Laserfiche's support team, which enhances their overall experience.
- Users on G2 highlight that Laserfiche's document assembly features, scoring 8.8, are more robust than OnBase's 8.4. Reviewers say that Laserfiche allows for more seamless integration of various document types, streamlining workflows significantly.
- Reviewers mention that OnBase shines in the capture functionality, scoring 9.2 compared to Laserfiche's 8.9. Users report that OnBase's advanced capture capabilities, including OCR scanning, make it easier to digitize and manage documents efficiently.
- Users say that Laserfiche's process automation features, scoring 9.2, are more comprehensive than OnBase's 9.1. Reviewers appreciate the flexibility and customization options available in Laserfiche, which allow for tailored automation solutions.
- G2 users report that Laserfiche's mobile app, scoring 8.0, provides a better experience than OnBase's lower score of 6.9. Reviewers mention that Laserfiche's mobile capabilities allow for easier access and management of documents on the go, enhancing productivity.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableLaserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
Hyland OnBase
Free Trial is available
Laserfiche
No trial information availableRatings
Meets Requirements
8.8
165
9.1
985
Ease of Use
8.3
287
8.8
1,012
Ease of Setup
7.6
199
8.2
732
Ease of Admin
8.1
89
8.5
710
Quality of Support
8.3
147
9.0
942
Has the product been a good partner in doing business?
8.9
87
9.2
709
Product Direction (% positive)
7.9
159
9.5
988
Features by Category
File Management
Not enough data
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Administration
Not enough data
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Platform
Not enough data
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Logistics
Not enough data
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Invoice Management
9.2
13
|
Verified
8.9
100
9.3
12
|
Verified
8.5
81
9.2
15
|
Verified
9.1
111
Invoice Processing
9.4
13
|
Verified
8.6
93
9.2
14
|
Verified
7.8
84
9.4
15
|
Verified
9.1
109
8.7
13
|
Verified
8.0
77
Analytics
8.9
14
|
Verified
8.8
94
Feature Not Available
8.3
74
9.0
12
|
Verified
7.9
74
Integration
9.2
13
|
Verified
8.4
88
9.3
12
|
Verified
8.0
74
8.8
15
|
Verified
8.2
73
Risk
Feature Not Available
8.5
97
9.1
9
8.7
98
Feature Not Available
8.6
88
Recovery
Feature Not Available
8.3
70
9.2
10
8.5
104
Audit
8.8
7
8.5
97
Feature Not Available
8.4
82
9.3
7
7.8
70
8.8
8
8.0
79
Fraud
9.2
8
8.2
76
8.8
8
8.3
87
Feature Not Available
8.4
92
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Forms
Not enough data
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Automation
Not enough data
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Document Processing
Not enough data
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Platform Additional Functionality
Not enough data
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Additional Functionality
Not enough data
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Generative AI
7.9
7
8.3
126
7.9
7
8.0
123
Process Management
8.6
49
8.9
416
8.4
48
8.7
404
8.6
49
8.9
404
8.1
21
8.5
319
8.8
22
8.2
286
Feature Not Available
8.5
295
9.2
21
9.1
354
Customization
8.7
53
9.0
445
8.2
49
9.1
450
8.5
45
9.1
448
8.5
36
8.5
386
8.5
37
8.6
386
Collaboration
8.4
48
8.7
419
8.7
51
8.6
395
8.6
53
9.0
424
8.9
49
9.0
431
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
9.1
352
Agentic AI - Enterprise Content Management (ECM)
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
9.1
288
8.8
73
9.4
299
8.5
68
8.9
285
8.8
68
8.9
266
8.2
72
8.7
254
8.4
67
8.8
259
8.4
70
9.2
267
8.0
62
8.5
237
8.2
58
8.8
241
8.6
91
8.9
289
8.3
74
9.0
268
7.0
41
8.0
200
Workflow
9.1
82
9.2
278
8.7
73
9.0
270
8.6
68
9.0
266
9.0
79
9.2
263
8.7
58
8.7
215
Platform
8.5
42
8.6
178
8.6
86
8.9
278
8.5
72
8.6
257
8.7
73
8.9
228
8.5
64
8.4
197
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and Laserfiche are categorized as AP Automation, Business Process Management, Enterprise Content Management (ECM), and Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery and No-Code Development Platforms
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), OCR, Online Form Builder, and Cloud Content Collaboration
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.7%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.1%
Other
43.3%
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.3%
Other
40.6%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
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