Link copied to clipboard # Hyland OnBase vs Laserfiche Comparison - What are their main differences? Share [ Export ](/compare/hyland-onbase/laserfiche/export.csv) Hyland OnBaseLaserfiche[+ Add Product](#) Pricing **Hyland OnBase** Free Trial No pricing available **Laserfiche** **$73.00** 1 User Per Month ยท Laserfiche Cloud Professional **Pricing Insights** from reviews Time to Implement **Hyland OnBase** 6 months Based on 14 responses **Laserfiche** 6 months Based on 32 responses Return on Investment **Hyland OnBase** 11 months10 months sooner Based on 7 responses **Laserfiche** 21 months Based on 26 responses Perceived Cost **Hyland OnBase** $$$$$ **Laserfiche** $$$$$ Average Discount **Hyland OnBase** 7% **Laserfiche** 9%2% more ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Hyland OnBase** [ Ease of Use (70) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1461543&qs=pros-and-cons#reviews)[ Document Management (42) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1462464&qs=pros-and-cons#reviews)[ Missing Features (31) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1465292&qs=pros-and-cons#reviews)[ Update Issues (24) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1464387&qs=pros-and-cons#reviews) **Laserfiche** [ Ease of Use (118) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews)[ Process Automation (88) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews)[ Learning Curve (39) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews)[ Learning Difficulty (33) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Integrations **Hyland OnBase** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_729bd20c1cffa844dca2e9f1fbebf8f8/boomi-managed-file-transfer.png "Product Avatar Image") Boomi Managed File Transfer ](https://www.g2.com/products/boomi-managed-file-transfer/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cffad295578940e207663002906b53f5/infor-cloudsuites-m3.jpg "Product Avatar Image") Infor CloudSuites (M3) ](https://www.g2.com/products/infor-cloudsuites-m3/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/hyland-onbase/integrations) **Laserfiche** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc604e36d183e7022a97f088b6cd6e07/accela.png "Product Avatar Image") Accela ](https://www.g2.com/products/accela/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-grantmaking.png "Product Avatar Image") Blackbaud Grantmaking ](https://www.g2.com/products/blackbaud-grantmaking/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1e5f74acd4e6bfef5379c83d20d1048c/civicplus-nextrequest.png "Product Avatar Image") CivicPlus NextRequest ](https://www.g2.com/products/civicplus-nextrequest/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b731af276c950ae032d175c60171259/clariti.jpg "Product Avatar Image") Clariti ](https://www.g2.com/products/clariti/reviews)[ View all ](https://www.g2.com/products/laserfiche/integrations) Screenshots **Hyland OnBase** ![Hyland OnBase screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1245891/Invoice-Processing-Dashboard.jpg) **Laserfiche** ![Laserfiche screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/98316/Homescreen.png) **Ratings** from reviews Meets Requirements **Hyland OnBase** **8.8** /10 Based on 168 responses **Laserfiche** **9.1** /10 Based on 1,039 responses Ease of Use **Hyland OnBase** **8.3** /10 Based on 290 responses **Laserfiche** **8.8** /10 Based on 1,066 responses Ease of Setup **Hyland OnBase** **7.6** /10 Based on 202 responses **Laserfiche** **8.3** /10 Based on 775 responses Ease of Admin **Hyland OnBase** **8.1** /10 Based on 94 responses **Laserfiche** **8.5** /10 Based on 704 responses Quality of Support **Hyland OnBase** **8.2** /10 Based on 151 responses **Laserfiche** **9.0** /10 Based on 994 responses Has the product been a good partner in doing business? **Hyland OnBase** **8.9** /10 Based on 92 responses **Laserfiche** **9.2** /10 Based on 703 responses Product Direction (% positive) **Hyland OnBase** **8.0** /10 Based on 162 responses **Laserfiche** **9.5** /10 Based on 1,033 responses **Features** ratings from reviews AP Automation **9.1** /10 Based on 20 responses **8.4** /10 Based on 120 responses Business Process Management **8.5** /10 Based on 61 responses **8.7** /10 Based on 491 responses Enterprise Content Management (ECM) **8.4** /10 Based on 109 responses **8.8** /10 Based on 376 responses Cloud Content Collaboration Not enough data **8.9** /10 Based on 51 responses HR Service Delivery **9.3** /10 Based on 14 responses Not enough data Document Scanning Not enough data **8.9** /10 Based on 480 responses Digital Process Automation (DPA) Not enough data **8.9** /10 Based on 223 responses OCR Not enough data **8.4** /10 Based on 271 responses Online Form Builder Not enough data **8.7** /10 Based on 239 responses No-Code Development Platforms **8.7** /10 Based on 5 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 5.8% Mid-Market(51-1000 emp.) 41.9% Enterprise(\> 1000 emp.) 52.3% Small-Business(50 or fewer emp.) 5.8% Mid-Market(51-1000 emp.) 41.9% Enterprise(\> 1000 emp.) 52.3% Small-Business(50 or fewer emp.) 14.1% Mid-Market(51-1000 emp.) 60.3% Enterprise(\> 1000 emp.) 25.6% Small-Business(50 or fewer emp.) 14.1% Mid-Market(51-1000 emp.) 60.3% Enterprise(\> 1000 emp.) 25.6% **Reviewers' Industry** [![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")](https://www.g2.com/products/hyland-onbase/reviews) Hyland OnBase Government Administration 13.9% Higher Education 13.5% Financial Services 10.3% Hospital & Health Care 9.7% Insurance 9.4% Other 43.2% [![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")](https://www.g2.com/products/laserfiche/reviews) Laserfiche Government Administration 38.9% Education Management 7.4% Primary/Secondary Education 5.0% Higher Education 4.4% Financial Services 4.2% Other 40.0% Alternatives **Hyland OnBase Alternatives** ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") [ DocuWare ](/products/docuware/reviews) ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") [ M-Files ](/products/m-files/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ![Seismic Enablement Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/ed986be4caf286c41712882d89b63766/seismic-enablement-cloud.svg "Seismic Enablement Cloud") [ Seismic Enablement Cloud ](/products/seismic-enablement-cloud/reviews) **Laserfiche Alternatives** ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") [ DocuWare ](/products/docuware/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") [ M-Files ](/products/m-files/reviews) ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box") [ Box ](/products/box/reviews) ## Hyland OnBase vs Laserfiche FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Hyland OnBase vs Laserfiche? Laserfiche stands out from Hyland OnBase with higher reviewer ratings, stronger support, and a larger review base, while Hyland OnBase is more prominent in the enterprise segment. | | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.4/5 (324 reviews) | 4.7/5 (1247 reviews) | | Largest Segment | Enterprise | Mid-Market | | Ease of Setup score | 7.6 | 8.3 | | Quality of Support score | 8.3 | 9.0 | | Top Reviewer-Cited Strength | Ease of Use (70 all-time mentions) | Ease of Use (118 all-time mentions) | ### How do the pricing models of Hyland OnBase and Laserfiche compare? Laserfiche is rated as the stronger value, with higher satisfaction on price and cost-related dimensions. - **Hyland OnBase:** In recent reviews, several reviewers mention rising costs and additional charges for modules as a drawback. - **Laserfiche:** Reviewers highlight competitive pricing and strong value, though some note that licenses can be expensive for small organizations. - **Switching reasons:** Recent reviews cite cost and value as factors for considering a move to Laserfiche, especially for organizations seeking more predictable pricing. ### What are the best alternatives to Hyland OnBase and Laserfiche? The top three alternatives to Hyland OnBase and Laserfiche are DocuWare, Square 9 Softworks, and M-Files. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | Rising costs and additional charges for modules | Ease of Use (70 all-time mentions) | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | Competitive pricing, though licenses can be expensive for small organizations | Ease of Use (118 all-time mentions) | | [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | โ€” | Document Management | | [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | โ€” | Document Management | | [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | โ€” | Document Management | ### Which Enterprise Content Management (ECM) features should I prioritize when comparing Hyland OnBase and Laserfiche? Buyers should prioritize Ease of Use, Workflow Automation, Integration Capabilities, Document Management, and Quality of Support when comparing Hyland OnBase and Laserfiche. - **Ease of Use:** Hyland OnBase 8.3, Laserfiche 8.8; 70 and 118 all-time mentions respectively. - **Workflow Automation:** Hyland OnBase 22 all-time mentions, Laserfiche 56 all-time mentions for process improvement and 58 for form creation. - **Integration Capabilities:** Hyland OnBase 21 all-time mentions, Laserfiche frequently cited for high connectivity and integration with Microsoft Office 365. - **Document Management:** Hyland OnBase 42 all-time mentions, Laserfiche 65 all-time mentions. - **Quality of Support:** Hyland OnBase 8.3, Laserfiche 9.0. ### What are the pros and cons of Hyland OnBase vs Laserfiche? Laserfiche's headline strength is ease of use, while Hyland OnBase is recognized for its customization and workflow efficiency. - **Hyland OnBase strengths:** Customization (25 all-time mentions), workflow efficiency (22), integrations (21), and automation (21). - **Hyland OnBase trade-offs:** Complexity (19), learning curve (20), missing features (31), and technical issues (21). - **Laserfiche strengths:** Ease of use (118), form creation (58), process improvement (56), organization (51), and customer support (25). - **Laserfiche trade-offs:** Learning curve (39), learning difficulty (33), performance issues (22), and higher license costs for small organizations. ### Is Hyland OnBase or Laserfiche better for small businesses? Laserfiche is the better fit for small businesses, supported by its mid-market segment focus and reviewer sentiment. - **Hyland OnBase:** Most prominent in the enterprise segment, with reviewers noting its complexity and resource requirements. - **Laserfiche:** Largest segment is mid-market, with reviewers highlighting ease of use, easy implementation, and suitability for department-level deployments. ### Which Enterprise Content Management (ECM) platform has better integrations? Laserfiche is favored for integrations, with reviewers frequently citing its high connectivity and Microsoft Office 365 compatibility. - **Hyland OnBase:** Epic integration is mentioned in recent reviews, with 6 all-time mentions. - **Laserfiche:** Reviewers highlight integration with Microsoft Office 365 and high connectivity, frequently noting its ability to connect with databases and other platforms. ### How do Hyland OnBase and Laserfiche compare on customer support? Laserfiche leads on Quality of Support with a 0.7-point advantage over Hyland OnBase (9.0 vs 8.3). - **Hyland OnBase:** Reviewers describe support as variable, with some praising responsiveness and others citing inconsistent experiences. - **Laserfiche:** Reviewers consistently praise customer support, noting quick resolutions and helpful training resources. ### Which is easier to implement, Hyland OnBase or Laserfiche? Laserfiche is easier to implement, with a 0.7-point higher Ease of Setup score (8.3 vs 7.6). - **Hyland OnBase:** Reviewers note a steep learning curve and complexity during setup, though ample training is provided. - **Laserfiche:** Reviewers highlight straightforward initial setup, easy department-level deployment, and minimal technical requirements. ### Which product has better Workflows? Laserfiche is the stronger performer for Workflows, with higher reviewer satisfaction and more frequent workflow mentions. - **Hyland OnBase:** Workflow Efficiency (22 all-time mentions), Workflow Management (21), and strong customization options. - **Laserfiche:** Process Improvement (56 all-time mentions), Form Creation (58), and frequent praise for workflow automation and flexibility.