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Compare Jebbit and Qualtrics Customer Experience 
Featured Products
At a Glance
Market Segments
Mid-Market (37.5% of reviews)
Enterprise (51.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Jebbit
Star Rating
(104)4.5 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about JebbitQualtrics Customer Experience
Star Rating
(742)4.3 out of 5
Market Segments
Enterprise (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jebbit excels in providing a highly interactive and user-friendly platform, with users appreciating its ability to create various experiences easily. One user noted, "I like how interactive and easy to use the platform is," highlighting its intuitive design.
- Users say that Qualtrics Customer Experience stands out for its comprehensive data collection capabilities, allowing feedback from multiple channels in one place. Reviewers have praised its dashboards, stating they provide "clear, actionable insights for decision-making," which is crucial for businesses looking to enhance customer experience.
- According to verified reviews, Jebbit's support team is frequently commended for their helpfulness and responsiveness. Users have shared positive experiences, mentioning that the team assists with edits and helps understand performance metrics, making it a strong partner in business.
- Reviewers mention that while Qualtrics offers a robust set of features, some users find the platform's complexity a bit overwhelming at times. However, they appreciate the variety of options available to achieve similar outcomes, which can be beneficial for users with diverse needs.
- G2 reviewers highlight that Jebbit has a strong focus on customer success, with users reporting significant improvements in key metrics after implementing the platform. This suggests that Jebbit not only meets user needs but also actively contributes to their business growth.
- Users note that while Qualtrics has a solid reputation in the enterprise space, its ease of setup could be improved. Some users have expressed that the initial learning curve can be steep, which may pose challenges for smaller teams or those new to customer experience management.
Pricing
Entry-Level Pricing
Jebbit
No pricing availableQualtrics Customer Experience
Frontline Care
Contact Us
Best for customer experience and contact center leaders who want to retain and upsell more customers
- Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)
Free Trial
Jebbit
Free Trial is available
Qualtrics Customer Experience
No trial information availableRatings
Meets Requirements
8.5
90
8.6
598
Ease of Use
8.1
91
8.4
600
Ease of Setup
8.0
47
7.6
357
Ease of Admin
8.5
38
7.9
349
Quality of Support
9.2
90
8.5
567
Has the product been a good partner in doing business?
9.3
40
8.5
341
Product Direction (% positive)
9.1
86
8.6
575
Features by Category
Social Analytics
Not enough data
8.2(won by default)
59
Not enough data
8.2(won by default)
65
Not enough data
8.5(won by default)
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
Not enough data
8.2(won by default)
72
Not enough data
8.2(won by default)
73
Not enough data
8.3(won by default)
71
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.3
24
Not enough data
6.8
21
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
Channels
8.2
26
Not enough data
8.6
36
Not enough data
7.4
21
Not enough data
6.1
19
Not enough data
7.6
19
Not enough data
Customers
7.9
24
Not enough data
7.7
25
Not enough data
8.4
33
Not enough data
8.5
32
Not enough data
8.0
29
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
7.9
21
Not enough data
8.0
18
Not enough data
8.0
15
Not enough data
Templates
8.3
17
Not enough data
7.9
24
Not enough data
7.7
23
Not enough data
Personalization
8.6
23
Not enough data
8.6
21
Not enough data
7.6
12
Not enough data
7.4
11
Not enough data
Feature Not Available
Not enough data
8.3
24
Not enough data
8.2
14
Not enough data
7.9
17
Not enough data
Multichannel
7.9
19
Not enough data
8.2
17
Not enough data
8.0
22
Not enough data
Administration
8.4
19
Not enough data
7.8
24
Not enough data
8.0
26
Not enough data
7.8
18
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
9.1
38
Not enough data
8.8
37
Not enough data
8.4
39
Engagement
Not enough data
8.4
40
Not enough data
8.9
40
Not enough data
8.8
36
Performance
Not enough data
8.7
35
Not enough data
9.3
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
111
Not enough data
8.8
108
Not enough data
8.8
105
Not enough data
7.7
61
Customization
Not enough data
8.4
95
Not enough data
8.4
101
Not enough data
8.6
95
Not enough data
8.4
92
Generative AI
Not enough data
8.3
11
Not enough data
7.7
11
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.1
36
Not enough data
8.2
39
Not enough data
8.3
34
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.5
39
Not enough data
8.5
40
Not enough data
8.1
30
Not enough data
8.1
41
Not enough data
Analytics
7.8
40
Not enough data
7.9
42
Not enough data
Customization
8.4
38
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
7.8
39
Not enough data
Feedback Management
Not enough data
8.3
93
Not enough data
8.6
100
Not enough data
8.4
117
Feedback Analysis
Not enough data
8.3
103
Not enough data
8.4
104
Not enough data
8.7
103
Feedback Sources
Not enough data
8.3
95
Not enough data
9.0
120
Not enough data
8.5
83
Not enough data
8.7
86
Generative AI
Not enough data
7.7
10
Not enough data
7.5
10
Survey Management
8.4
25
Not enough data
8.6
25
Not enough data
8.2
24
Not enough data
8.1
24
Not enough data
Survey Customization
7.6
23
Not enough data
8.3
24
Not enough data
8.2
20
Not enough data
7.6
15
Not enough data
Survey Insights
8.1
26
Not enough data
7.4
16
Not enough data
7.9
25
Not enough data
7.7
20
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
Not enough data
8.4
82
Not enough data
7.7
72
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
7.2
81
Not enough data
7.8
83
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.1
14
Not enough data
8.2
15
Not enough data
8.8
14
Not enough data
8.0
20
Not enough data
Additional Functionality
8.5
13
Not enough data
Feature Not Available
Not enough data
8.5
12
Not enough data
7.8
9
Not enough data
8.9
16
Not enough data
Platform
Not enough data
8.5
45
Not enough data
9.1
45
Not enough data
8.9
46
Predictions
Not enough data
9.0
45
Not enough data
8.7
46
Not enough data
Feature Not Available
Not enough data
8.4
45
Not enough data
8.9
46
Not enough data
8.8
46
Generative AI
Not enough data
8.5
8
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
8.7
133
Not enough data
8.3
97
Not enough data
8.4
73
Channels
Not enough data
8.5
67
Not enough data
8.8
136
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
51
Insight
Not enough data
8.3
68
Not enough data
8.3
122
Not enough data
8.1
49
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jebbit and Qualtrics Customer Experience are categorized as SAP Store
Unique Categories
Jebbit is categorized as E-Commerce Personalization, Conversational Marketing, Online Form Builder, Lead Capture, Survey, and Pop-Up Builder
Qualtrics Customer Experience is categorized as Proactive Customer Retention, Feedback Analytics, Genesys AppFoundry Marketplace, Experience Management, Contact Center Quality Assurance, Social Customer Service, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Jebbit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Customer Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
20.2%
Retail
14.4%
Marketing and Advertising
9.6%
Health, Wellness and Fitness
7.7%
Cosmetics
6.7%
Other
41.3%
Information Technology and Services
10.3%
Higher Education
7.0%
Marketing and Advertising
5.3%
Education Management
5.3%
Computer Software
5.2%
Other
66.9%
Alternatives
Discussions
What is Jebbit used for?
1 Comment
Official Response from Jebbit
Jebbit is a node code platform for collecting data directly from customers with interactive digital experiences, such as: product finder quizzes, personality...Read more
Jebbit has no more discussions with answers
How do other school districts use the platform? We are always looking for ways to improve our use.
3 Comments
SW
Ft agree withutRead more
What is the best way to learn Java scripts and build custom dashboards?
1 Comment
AB
Java training in Nagpur
https://www.sevenmentor.com/java-course-in-nagpurRead more
Is qualtrics a CRM?
1 Comment
RK
Not exactly. Though it can be integrated with a lot of CRMs but Qualtrics is a survey tool and helps to collect data and provide feedback. Not a CRM system. Read more
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