Compare HubSpot Sales Hub and Infinity Call Tracking
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
$0.00
£249.00
HubSpot Sales Hub
Star Rating
(13,769)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Infinity Call Tracking
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in user onboarding, with many users highlighting the intuitive setup process and the ease of bringing new team members up to speed. One user mentioned, "I find it easy to onboard new users with HubSpot Sales Hub," which reflects its strong support for new users.
- Users say that Infinity Call Tracking stands out for its detailed analytics and real-time reporting capabilities. Reviewers appreciate how it provides accurate attribution for inbound calls, helping them optimize marketing campaigns effectively. One user noted, "The real-time reporting and detailed analytics make it easy to optimise campaigns and improve ROI."
- Reviewers mention that HubSpot Sales Hub offers a high level of customization, allowing users to tailor the platform to their specific needs. A user praised the ability to "customize unique objects within HubSpot Sales Hub for your own individualized tracking purposes," which enhances its usability for diverse workflows.
- According to verified reviews, Infinity Call Tracking receives high marks for its quality of support, with users noting that the team is responsive and helpful. One reviewer stated, "I've been impressed with the product roadmap," indicating a commitment to continuous improvement and user satisfaction.
- G2 reviewers report that HubSpot Sales Hub's AI features, such as the AI note taker for recording sales calls, are particularly beneficial for sales teams. Users have expressed that these features significantly enhance their daily operations, with one stating, "I love the AI note taker feature for recording sales calls."
- Users say that while Infinity Call Tracking is effective for call attribution, it has historically been viewed as a "hygiene factor tool." However, recent updates have impressed users, with one mentioning that the platform is evolving to provide more valuable insights, akin to "having their own mini Google Analytics."
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
Free Trial
HubSpot Sales Hub
Free Trial is available
Infinity Call Tracking
No trial information availableRatings
Meets Requirements
8.6
9,997
8.9
122
Ease of Use
8.7
10,887
8.6
126
Ease of Setup
8.4
4,844
8.4
75
Ease of Admin
8.6
3,158
8.6
70
Quality of Support
8.6
9,003
9.4
121
Has the product been a good partner in doing business?
8.7
3,110
9.3
70
Product Direction (% positive)
8.7
9,554
9.0
117
Features by Category
Sales Force Automation
8.7
6139
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
6018
|
Verified
Not enough data
8.6
6176
|
Verified
Not enough data
7.8
4202
|
Verified
Not enough data
8.5
5091
|
Verified
Not enough data
7.8
3262
|
Verified
Not enough data
7.8
3170
|
Verified
Not enough data
8.2
2463
Not enough data
Marketing Automation
8.7
5414
|
Verified
Not enough data
8.5
5059
|
Verified
Not enough data
8.7
5249
|
Verified
Not enough data
8.1
4451
|
Verified
Not enough data
Customer Support
8.3
3634
|
Verified
Not enough data
8.1
2466
Not enough data
8.4
3303
|
Verified
Not enough data
8.0
3281
|
Verified
Not enough data
8.2
3511
|
Verified
Not enough data
Reporting & Analytics
8.2
5831
|
Verified
Not enough data
8.4
6147
|
Verified
Not enough data
8.0
4296
|
Verified
Not enough data
Mobile & Social
8.0
3811
|
Verified
Not enough data
8.1
2462
|
Verified
Not enough data
7.7
4130
|
Verified
Not enough data
Platform
8.1
2951
|
Verified
Not enough data
8.3
2584
|
Verified
Not enough data
8.5
2987
|
Verified
Not enough data
8.1
2283
|
Verified
Not enough data
7.5
1976
Not enough data
8.0
2582
|
Verified
Not enough data
8.6
3012
|
Verified
Not enough data
8.0
1668
Not enough data
Integration
8.4
2267
|
Verified
Not enough data
8.2
2390
|
Verified
Not enough data
8.1
2239
|
Verified
Not enough data
Generative AI
7.4
684
Not enough data
Agentic AI - CRM
7.2
218
Not enough data
7.2
213
Not enough data
7.3
218
Not enough data
7.1
214
Not enough data
7.0
215
Not enough data
7.1
214
Not enough data
7.2
214
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
623
Not enough data
8.9
651
Not enough data
8.9
658
Not enough data
Organization
8.9
679
Not enough data
8.8
666
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
556
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
620
Not enough data
Generative AI
8.1
156
Not enough data
8.3
155
Not enough data
Agentic AI - AI Sales Assistant
7.7
19
Not enough data
8.1
18
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
Integrated Workflows
8.8
1638
Not enough data
9.0
1687
Not enough data
8.3
1439
Not enough data
8.2
1336
Not enough data
8.8
1526
Not enough data
8.7
1388
Not enough data
8.5
1302
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1550
Not enough data
8.6
1522
Not enough data
8.1
1393
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1246
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
304
9.3
21
7.9
270
7.8
17
8.0
279
8.6
20
Feature Not Available
8.2
19
Artificial Intelligence - Conversation Intelligence
Feature Not Available
8.3
16
7.5
244
8.6
17
Not enough data
Not enough data
Generative AI
7.6
112
8.3
13
Agentic AI - Conversation Intelligence
7.4
25
Not enough data
7.5
26
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
722
Not enough data
8.3
589
Not enough data
8.4
579
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Not enough data
Administrative
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2098
Not enough data
8.8
2084
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2137
Not enough data
8.9
2136
Not enough data
8.8
2233
Not enough data
Feature Not Available
Not enough data
8.9
2212
Not enough data
Generative AI
7.5
485
Not enough data
Agentic AI - Sales Analytics
6.9
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1357
Not enough data
8.4
1426
Not enough data
8.2
1290
Not enough data
8.6
1545
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1302
Not enough data
7.7
1131
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1407
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.4
62
Not enough data
7.1
60
Not enough data
Calling
8.6
1192
Not enough data
8.1
983
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
70
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
884
Not enough data
8.4
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
39
Not enough data
7.4
38
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
9.0
82
Not enough data
8.7
63
Not enough data
8.2
61
Tracking
Not enough data
8.8
85
Not enough data
9.2
86
Not enough data
8.8
82
Analytics
Not enough data
9.1
86
Not enough data
9.0
63
Not enough data
8.6
77
Not enough data
7.7
48
Call Routing
Not enough data
8.3
54
Not enough data
7.8
43
Not enough data
8.1
50
Administration
Not enough data
8.1
51
Not enough data
9.0
65
Not enough data
9.1
73
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Infinity Call Tracking are categorized as Conversation Intelligence
Unique Categories
HubSpot Sales Hub is categorized as Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Infinity Call Tracking is categorized as Inbound Call Tracking and Speech Analytics
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Leisure, Travel & Tourism
13.7%
Marketing and Advertising
10.3%
Automotive
8.2%
Construction
7.5%
Hospital & Health Care
6.8%
Other
53.4%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
What is HubSpot Sales Hub used for?
5 Comments
BL
Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -...Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Do you recommend Infinity Call Tracking for businesses looking to improve their call analytics?
1 Comment
SO
Yes, absolutely. For us, it was a game-changer.Read more
Infinity Call Tracking has no more discussions with answers
