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Compare HubSpot Sales Hub and Infinity Call Tracking 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
$0.00
£249.00
HubSpot Sales Hub
Star Rating
(13,437)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansInfinity Call Tracking
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Infinity Call Tracking. Users appreciate its automation capabilities, which streamline workflows and enhance productivity, as one user noted, "I really like HubSpot Sales Hub's ability to automate everything, from emails to tasks."
- Users say that Infinity Call Tracking shines in its quality of support, receiving high praise for its client servicing and data integration features. Reviewers have highlighted the platform's ability to provide valuable insights, with one stating, "Client Servicing is brilliant, and data integration with CRM and other tracking platforms is better than other providers I've come across."
- According to verified reviews, HubSpot Sales Hub is favored for its ease of use, with many users finding it intuitive and straightforward. One user mentioned, "Is fairly easy to use and has our customer info contained," indicating that the platform is accessible for teams of all sizes.
- Reviewers mention that Infinity Call Tracking has made significant strides in its product roadmap, enhancing the usability of data. Users have expressed satisfaction with the platform's analytics capabilities, likening it to "their own mini Google Analytics," which adds value to their tracking efforts.
- G2 reviewers highlight that HubSpot Sales Hub's implementation process is quick and efficient, making it easier for teams to get started. Users appreciate the intuitive onboarding wizard, which helps them navigate the setup without hassle, a crucial factor for busy sales teams.
- Users report that while Infinity Call Tracking has a strong focus on call analysis and recording features, it faces challenges in overall market presence compared to HubSpot Sales Hub. Despite its higher star rating, the limited number of recent reviews suggests that it may not be as widely adopted or trusted in the market.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
Free Trial
HubSpot Sales Hub
Free Trial is available
Infinity Call Tracking
No trial information availableRatings
Meets Requirements
8.6
9,802
8.9
122
Ease of Use
8.7
10,688
8.6
126
Ease of Setup
8.4
4,662
8.4
75
Ease of Admin
8.6
3,131
8.6
70
Quality of Support
8.6
8,826
9.4
121
Has the product been a good partner in doing business?
8.7
3,084
9.3
70
Product Direction (% positive)
8.7
9,382
9.0
117
Features by Category
Sales Force Automation
8.7
6063
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5921
|
Verified
Not enough data
8.5
6103
|
Verified
Not enough data
7.8
4199
|
Verified
Not enough data
8.5
5063
|
Verified
Not enough data
7.8
3256
|
Verified
Not enough data
7.8
3161
|
Verified
Not enough data
8.2
2455
Not enough data
Marketing Automation
8.7
5386
|
Verified
Not enough data
8.5
5051
|
Verified
Not enough data
8.7
5202
|
Verified
Not enough data
8.1
4439
|
Verified
Not enough data
Customer Support
8.3
3634
|
Verified
Not enough data
8.1
2462
Not enough data
8.4
3296
|
Verified
Not enough data
8.0
3277
|
Verified
Not enough data
8.2
3510
|
Verified
Not enough data
Reporting & Analytics
8.2
5773
|
Verified
Not enough data
8.4
6114
|
Verified
Not enough data
7.9
4286
|
Verified
Not enough data
Mobile & Social
8.0
3807
|
Verified
Not enough data
8.1
2457
|
Verified
Not enough data
7.7
4125
|
Verified
Not enough data
Platform
8.1
2908
|
Verified
Not enough data
8.3
2530
|
Verified
Not enough data
8.5
2979
|
Verified
Not enough data
8.1
2280
|
Verified
Not enough data
7.5
1974
Not enough data
8.0
2574
|
Verified
Not enough data
8.6
2978
|
Verified
Not enough data
8.0
1663
Not enough data
Integration
8.4
2263
|
Verified
Not enough data
8.2
2367
|
Verified
Not enough data
8.1
2226
|
Verified
Not enough data
Generative AI
7.4
678
Not enough data
Agentic AI - CRM
7.2
215
Not enough data
7.1
213
Not enough data
7.3
212
Not enough data
7.1
214
Not enough data
7.0
213
Not enough data
7.1
213
Not enough data
7.2
213
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
527
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
658
Not enough data
Organization
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Not enough data
Performance Analysis
8.3
558
Not enough data
8.8
667
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
619
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1632
Not enough data
9.0
1679
Not enough data
8.3
1438
Not enough data
8.2
1337
Not enough data
8.8
1524
Not enough data
8.7
1384
Not enough data
8.5
1304
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1547
Not enough data
8.6
1518
Not enough data
8.1
1394
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1245
Not enough data
8.1
1212
Not enough data
8.2
1203
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
495
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
302
9.3
21
8.0
270
7.8
17
8.0
279
8.6
20
Feature Not Available
8.2
19
Agent Performance Management
Feature Not Available
8.3
16
7.5
244
8.6
17
7.7
254
7.8
15
Generative AI
7.7
113
8.3
13
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
523
Not enough data
9.0
719
Not enough data
8.3
588
Not enough data
8.4
577
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
628
Not enough data
8.7
648
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
622
Not enough data
8.9
631
Not enough data
8.5
588
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
772
Not enough data
8.1
849
|
Verified
Not enough data
7.5
720
|
Verified
Not enough data
8.3
945
Not enough data
Personalization
8.4
970
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1198
|
Verified
Not enough data
8.5
990
|
Verified
Not enough data
Administrative
8.6
1024
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
859
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2094
Not enough data
8.8
2082
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2134
Not enough data
8.9
2133
Not enough data
8.8
2228
Not enough data
Feature Not Available
Not enough data
8.9
2206
Not enough data
Generative AI
7.5
486
Not enough data
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1355
Not enough data
8.4
1425
Not enough data
8.2
1293
Not enough data
8.6
1545
Not enough data
8.4
1388
Not enough data
Predictive Analytics
8.1
1347
Not enough data
8.2
1305
Not enough data
7.8
1133
Not enough data
7.9
1264
Not enough data
Sales Management
8.8
1554
Not enough data
7.9
1246
Not enough data
8.4
1409
Not enough data
8.9
1620
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
70
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.1
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Not enough data
Analytics
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
9.0
82
Not enough data
8.7
63
Not enough data
8.2
61
Tracking
Not enough data
8.8
85
Not enough data
9.2
86
Not enough data
8.8
82
Analytics
Not enough data
9.1
86
Not enough data
9.0
63
Not enough data
8.6
77
Not enough data
7.7
48
Call Routing
Not enough data
8.3
54
Not enough data
7.8
43
Not enough data
8.1
50
Administration
Not enough data
8.1
51
Not enough data
9.0
65
Not enough data
9.1
73
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Infinity Call Tracking are categorized as Conversation Intelligence
Unique Categories
HubSpot Sales Hub is categorized as Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Infinity Call Tracking is categorized as Inbound Call Tracking and Speech Analytics
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Leisure, Travel & Tourism
13.7%
Marketing and Advertising
10.3%
Automotive
8.2%
Construction
7.5%
Hospital & Health Care
6.8%
Other
53.4%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Infinity Call Tracking has no discussions with answers
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