Introducing G2.ai, the future of software buying.Try now
Compare Hive Team Collaboration Software and Khoros Service 
Featured Products
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Enterprise (36.4% of reviews)
Entry-Level Pricing
Free
No pricing available
Hive
Star Rating
(656)4.6 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansKhoros Service
Star Rating
(40)4.4 out of 5
Market Segments
Enterprise (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Khoros ServiceHive vs Khoros Service
When assessing the two solutions, reviewers found Hive easier to use, set up, and administer. Reviewers also preferred doing business with Hive overall.
- Reviewers felt that Hive meets the needs of their business better than Khoros Service.
- When comparing quality of ongoing product support, reviewers felt that Hive is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hive over Khoros Service.
Pricing
Entry-Level Pricing
Hive
Hive Free
Free
Best for light project management.
- My Actions to-do list
- Unlimited task management
- Gantt, Kanban, summary and calendar views
Khoros Service
No pricing availableFree Trial
Hive
Free Trial is available
Khoros Service
No trial information availableRatings
Meets Requirements
9.2
549
8.5
27
Ease of Use
9.1
551
8.2
27
Ease of Setup
9.3
273
7.8
17
Ease of Admin
9.0
181
8.0
10
Quality of Support
9.3
493
8.5
26
Has the product been a good partner in doing business?
9.4
181
8.3
9
Product Direction (% positive)
9.6
525
8.7
27
Features by Category
Tasks
9.4
301
|
Verified
Not enough data
9.3
301
|
Verified
Not enough data
9.2
292
|
Verified
Not enough data
9.1
296
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.3
234
|
Verified
Not enough data
8.8
277
|
Verified
Not enough data
8.9
260
|
Verified
Not enough data
Projects
9.2
267
|
Verified
Not enough data
9.0
241
|
Verified
Not enough data
8.6
222
|
Verified
Not enough data
8.8
265
|
Verified
Not enough data
9.1
275
|
Verified
Not enough data
7.7
133
Not enough data
8.4
193
Not enough data
8.8
244
|
Verified
Not enough data
8.1
138
Not enough data
8.4
206
|
Verified
Not enough data
8.4
184
|
Verified
Not enough data
Resource Management
8.2
181
|
Verified
Not enough data
8.6
195
|
Verified
Not enough data
8.8
216
|
Verified
Not enough data
Project Monitoring
8.2
175
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
8.7
226
|
Verified
Not enough data
Generative AI
7.5
87
Not enough data
7.3
88
Not enough data
Agentic AI - Project Management
7.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.1
22
Not enough data
7.5
22
Not enough data
7.8
22
Not enough data
8.4
22
Not enough data
Portfolio Management
8.7
70
Not enough data
9.3
73
Not enough data
8.7
71
Not enough data
Feature Not Available
Not enough data
Project Management
9.0
75
Not enough data
8.9
75
Not enough data
8.7
71
Not enough data
Resource Management
8.7
71
Not enough data
8.7
70
Not enough data
8.8
72
Not enough data
Data & Analytics
8.8
71
Not enough data
8.9
71
Not enough data
8.8
71
Not enough data
8.5
70
Not enough data
Strategy - Project and Portfolio Management
8.5
49
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
8.5
50
Not enough data
9.0
50
Not enough data
8.6
50
Not enough data
8.8
49
Not enough data
8.9
50
Not enough data
9.0
50
Not enough data
8.8
50
Not enough data
Analytics
9.5
18
Not enough data
Execution
9.7
18
Not enough data
9.5
18
Not enough data
9.7
17
Not enough data
Roadmapping
8.7
18
Not enough data
9.3
17
Not enough data
Business Instant Messaging
9.1
99
Not enough data
8.9
107
Not enough data
8.5
100
Not enough data
Business Instant Messaging
8.5
56
Not enough data
8.3
58
Not enough data
Business Instant Messaging
7.9
97
Not enough data
9.2
106
Not enough data
9.0
88
Not enough data
Generative AI - Business Instant Messaging
8.9
19
Not enough data
AI - Business Instant Messaging
8.8
17
Not enough data
8.9
19
Not enough data
8.7
18
Not enough data
8.9
18
Not enough data
Agentic AI - Business Instant Messaging
9.1
11
Not enough data
9.4
11
Not enough data
Grammar
7.5
10
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
Formatting
7.9
8
Not enough data
8.3
8
Not enough data
7.5
8
Not enough data
Content
8.3
8
Not enough data
8.3
8
Not enough data
7.4
7
Not enough data
Product Type
9.0
8
Not enough data
Feature Not Available
Not enough data
Generative AI
9.2
6
Not enough data
8.1
6
Not enough data
Setup
8.8
82
Not enough data
9.1
86
Not enough data
8.6
88
Not enough data
8.9
93
Not enough data
Management
8.8
85
Not enough data
8.4
77
Not enough data
8.0
81
Not enough data
Generative AI
7.7
54
Not enough data
Agentic AI - Workflow Management
7.9
15
Not enough data
8.0
16
Not enough data
7.9
16
Not enough data
8.2
16
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
Communication
9.9
17
Not enough data
9.9
17
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
Goal Creation
9.0
14
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
9.7
16
Not enough data
Agentic AI - Objectives and Key Results (OKR)
9.5
7
Not enough data
10.0
7
Not enough data
Tasks
9.6
47
Not enough data
9.3
45
Not enough data
9.2
44
Not enough data
Agentic AI - Kanban Project Management
8.6
12
Not enough data
8.6
12
Not enough data
8.5
12
Not enough data
9.5
11
Not enough data
9.1
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Kanban Boards
9.4
45
Not enough data
9.5
46
Not enough data
9.7
45
Not enough data
Planning
9.2
45
Not enough data
8.9
40
Not enough data
9.0
40
Not enough data
Platform Basics
9.2
37
Not enough data
9.4
36
Not enough data
9.3
34
Not enough data
8.3
31
Not enough data
9.0
35
Not enough data
8.7
36
Not enough data
Content Planning
9.4
34
Not enough data
9.3
38
Not enough data
9.5
34
Not enough data
Marketing Campaign Performance
8.4
30
Not enough data
9.2
34
Not enough data
Agentic AI - Marketing Calendar
8.5
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
Other Features
8.7
34
Not enough data
8.8
33
Not enough data
Task Creation
9.4
50
Not enough data
9.5
49
Not enough data
9.2
51
Not enough data
8.7
46
Not enough data
Task Management
9.4
51
Not enough data
9.4
49
Not enough data
9.1
47
Not enough data
9.1
47
Not enough data
Generative AI
7.7
20
Not enough data
7.8
20
Not enough data
Automation
9.0
43
Not enough data
8.9
42
Not enough data
8.8
40
Not enough data
Administration
9.0
42
Not enough data
8.7
42
Not enough data
8.9
41
Not enough data
Project management
9.2
41
Not enough data
9.0
43
Not enough data
8.9
45
Not enough data
9.0
42
Not enough data
8.9
41
Not enough data
8.6
40
Not enough data
8.8
42
Not enough data
Workload
8.9
41
Not enough data
8.9
40
Not enough data
8.4
40
Not enough data
8.6
39
Not enough data
Communication & Collaboration
8.7
41
Not enough data
9.0
40
Not enough data
9.3
43
Not enough data
Cost Management
8.3
41
Not enough data
8.2
38
Not enough data
8.2
38
Not enough data
Integration
8.3
39
Not enough data
8.5
38
Not enough data
8.2
39
Not enough data
Generative AI
7.8
21
Not enough data
7.6
21
Not enough data
Agentic AI - Work Management
8.3
14
Not enough data
8.6
14
Not enough data
8.5
14
Not enough data
8.2
14
Not enough data
Customization
9.2
24
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
8.8
23
Not enough data
Additional Functionality
8.8
21
Not enough data
Feature Not Available
Not enough data
9.5
24
Not enough data
7.7
19
Not enough data
7.5
10
Not enough data
Sorting & Filtering
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Integrations
9.8
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
Time Management
9.0
7
Not enough data
9.8
7
Not enough data
8.6
7
Not enough data
Generative AI
9.8
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
Agentic AI - Email Management
9.5
7
Not enough data
9.8
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
9.0(won by default)
7
Not enough data
8.6(won by default)
6
Not enough data
8.3(won by default)
5
Channels
Not enough data
8.0(won by default)
5
Not enough data
9.3(won by default)
7
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Insight
Not enough data
7.6(won by default)
7
Not enough data
8.8(won by default)
7
Not enough data
8.3(won by default)
6
Not enough data
8.3(won by default)
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
7.9
12
Not enough data
Feature Not Available
Not enough data
8.3
12
Not enough data
Platform - Online Proofing
8.3
12
Not enough data
8.9
12
Not enough data
8.8
12
Not enough data
8.5
12
Not enough data
Feature Not Available
Not enough data
Workflow and Collaboration - Online Proofing
9.0
12
Not enough data
9.2
12
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Project Management
10.0
7
Not enough data
9.8
7
Not enough data
Agentic AI - Marketing Resource Management
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Time Tracking
8.7
54
Not enough data
9.4
59
Not enough data
8.3
53
Not enough data
Client Invoicing
7.9
46
Not enough data
7.5
42
Not enough data
8.0
46
Not enough data
Mobile Time Tracking
9.1
53
Not enough data
Administration
8.8
52
Not enough data
9.1
57
Not enough data
9.1
58
Not enough data
Feature Not Available
Not enough data
9.3
57
Not enough data
Platform
9.1
53
Not enough data
8.5
42
Not enough data
8.2
38
Not enough data
9.3
56
Not enough data
9.0
47
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Hive and Khoros Service share no categories
Unique Categories
Hive is categorized as Marketing Calendar, Work Management, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Workflow Management, AI Writing Assistant, Strategy and Innovation Roadmapping Tools, Project and Portfolio Management, Online Proofing, Online Form Builder, Google Workspace Project Management, Note-Taking Software, Task Management, Time Tracking, Project Management, Marketing Resource Management, and Email Management
Khoros Service is categorized as Digital Customer Service Platforms, Social Customer Service, Live Chat, Customer Self-Service, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Hive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Khoros Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.9%
Information Technology and Services
7.3%
Computer Software
5.8%
Non-Profit Organization Management
4.5%
Consumer Services
4.1%
Other
55.4%
Telecommunications
15.2%
Outsourcing/Offshoring
9.1%
Marketing and Advertising
9.1%
Consumer Services
9.1%
Hospitality
6.1%
Other
51.5%
Alternatives
Discussions
Can I control who sees what in my Hive workspace?
2 Comments
JH
Yep! And your Admin could set those controls for you if you can't.Read more
How does your pricing work?
1 Comment
Official Response from Hive
Hive costs are priced at $12 per user per month (up to 100 users). You can sign up for a monthly or annual plan. The annual plan comes with an additional 10%...Read more
What do online communities do?
1 Comment
AM
Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and...Read more
What is a community khoros?
1 Comment
MV
Khoros is a platform for digital-first customer engagementRead more
Khoros Service has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
