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Compare GoTo Connect and RingEX 
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At a Glance
Market Segments
Small-Business (70.9% of reviews)
Small-Business (57.2% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$30.00 1 User Per Month
GoTo Connect
Star Rating
(1,385)4.4 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansRingEX
Star Rating
(1,256)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Connect excels in Call Management, scoring 9.2 compared to RingEX's 8.8. Reviewers mention that GoTo Connect's intuitive interface and robust features, such as call routing and analytics, significantly enhance their communication efficiency.
- Reviewers mention that GoTo Connect offers superior Quality of Support with a score of 8.9, while RingEX trails at 8.0. Users on G2 highlight GoTo Connect's responsive customer service and extensive knowledge base as key advantages.
- Users say that GoTo Connect shines in Virtual PBX capabilities, scoring an impressive 9.4 compared to RingEX's 7.7. Reviewers appreciate GoTo Connect's seamless integration of virtual phone systems, which simplifies remote work setups.
- G2 users report that RingEX outperforms GoTo Connect in Autonomous Task Execution, with a score of 9.0 versus 5.8. Reviewers mention that RingEX's automation features, such as task reminders and scheduling, significantly boost productivity.
- Users report that GoTo Connect leads in Ease of Use, scoring 9.0 compared to RingEX's 8.6. Reviewers mention that GoTo Connect's user-friendly design and straightforward navigation make it accessible for teams of all technical levels.
- Reviewers mention that both products perform equally well in Storage, each scoring 8.1. However, users on G2 note that RingEX's file management features are slightly more robust, allowing for easier organization and retrieval of documents.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
GoTo Connect
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.0
1,123
8.8
1,043
Ease of Use
9.0
1,136
8.6
1,058
Ease of Setup
8.7
797
8.2
644
Ease of Admin
8.9
778
8.3
564
Quality of Support
8.8
1,098
8.0
946
Has the product been a good partner in doing business?
9.1
771
8.3
554
Product Direction (% positive)
8.4
1,088
7.9
1,025
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
7.7
156
6.8
53
7.4
150
7.9
56
8.1
158
Agentic AI - Online Fax
6.1
9
8.7
13
6.5
9
8.8
13
Sending
9.0
61
9.1
173
9.0
58
9.1
171
8.4
58
8.9
159
8.7
58
9.2
162
8.5
55
8.9
165
8.7
57
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
224
Not enough data
8.7
222
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
8.5
48
8.4
91
9.0
49
9.0
97
8.5
48
8.4
88
7.6
48
8.3
90
9.1
46
8.0
85
8.0
46
8.1
83
Basic Communication
9.2
903
|
Verified
9.0
494
|
Verified
8.0
394
|
Verified
8.3
394
|
Verified
7.8
446
|
Verified
8.7
421
|
Verified
7.9
382
|
Verified
8.2
365
|
Verified
8.7
648
|
Verified
8.5
429
|
Verified
9.1
735
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
7.3
24
8.0
56
7.5
23
8.2
56
7.4
23
8.1
56
7.2
23
8.0
54
Access
8.2
476
|
Verified
8.2
382
|
Verified
8.2
502
8.4
397
|
Verified
8.4
505
|
Verified
8.6
424
Advanced Features
8.6
729
|
Verified
8.3
443
9.0
688
|
Verified
8.4
406
|
Verified
9.1
777
|
Verified
9.1
463
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
8.7
51
|
Verified
9.0
100
|
Verified
8.7
53
|
Verified
Feature Not Available
Feature Not Available
Features
Feature Not Available
8.8
56
|
Verified
Feature Not Available
8.4
51
|
Verified
8.3
81
|
Verified
8.5
55
|
Verified
9.0
108
|
Verified
8.6
53
|
Verified
8.9
95
|
Verified
8.6
54
|
Verified
Feature Not Available
8.2
51
Categories
Categories
Shared Categories
GoTo Connect and RingEX are categorized as UCaaS Platforms, Online Fax, and VoIP Providers
Unique Categories
RingEX is categorized as Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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