Top 10 GoTo Connect Alternatives & Competitors

Top 10 Alternatives to GoTo Connect Recently Reviewed By G2 Community

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8x8 Contact Center
By 8x8
4.1/5
(254)
Product Description
8x8 connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience, combining Contact Center, Unified Communications, and CPaaS APIs.
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Reviewers say compared to GoTo Connect, 8x8 Contact Center is:
Slower to reach roi
More expensive
Categories in common with GoTo Connect:
Customer Communications Management
Auto Dialer
Contact Center
Contact Center Quality Assurance
Conversational Support

Nextiva
By Nextiva
4.5/5
(3,566)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to GoTo Connect, Nextiva is:
Slower to reach roi
More expensive
Better at support
Categories in common with GoTo Connect:
UCaaS Platforms
VoIP Providers
Contact Center

Aircall
By Aircall
4.4/5
(1,585)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to GoTo Connect, Aircall is:
More expensive
Easier to set up
More usable
Categories in common with GoTo Connect:
Auto Dialer
VoIP Providers
Contact Center

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3CX
By 3CX
4.4/5
(546)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to GoTo Connect, 3CX is:
Easier to set up
Easier to admin
Categories in common with GoTo Connect:
UCaaS Platforms
VoIP Providers
Contact Center

Dialpad Connect
By Dialpad
4.4/5
(4,165)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to GoTo Connect, Dialpad Connect is:
Easier to set up
More usable
Easier to admin
Categories in common with GoTo Connect:
UCaaS Platforms
VoIP Providers

Vonage Business Communications
By Vonage
4.3/5
(501)
Product Description
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
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Reviewers say compared to GoTo Connect, Vonage Business Communications is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with GoTo Connect:
UCaaS Platforms
VoIP Providers

Mitel
By Mitel Networks
3.8/5
(235)
Product Description
Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.
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Reviewers say compared to GoTo Connect, Mitel is:
Slower to reach roi
More expensive
Categories in common with GoTo Connect:
UCaaS Platforms
VoIP Providers
Contact Center

Intermedia Unite
By Intermedia
4.5/5
(520)
Product Description
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
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Reviewers say compared to GoTo Connect, Intermedia Unite is:
More expensive
Easier to set up
Easier to admin
Categories in common with GoTo Connect:
UCaaS Platforms
VoIP Providers

Talkdesk
By Talkdesk
4.4/5
(2,504)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to GoTo Connect, Talkdesk is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with GoTo Connect:
Auto Dialer
Contact Center
Contact Center Quality Assurance
Conversational Support
Customer Self-Service