Compare Agentforce Sales (formerly Salesforce Sales Cloud) and GoldMine 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (71.1% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$26 per month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,547)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansGoldMine
Star Rating
(197)3.7 out of 5
Market Segments
Small-Business (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
$26 per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customization, with users highlighting its powerful automation features and customizable dashboards that enhance efficiency in managing sales pipelines and customer relationships. In contrast, GoldMine, while appreciated for its on-premise solution, lacks the same level of automation, which can limit efficiency for users seeking streamlined processes.
- Users say that Agentforce Sales offers a significantly better user experience, with a higher ease of use rating. Reviewers appreciate its intuitive interface that simplifies onboarding and daily tasks, whereas GoldMine users have noted challenges with usability, indicating that it may not be as user-friendly for new adopters.
- According to verified reviews, Agentforce Sales provides superior support quality, with users praising its responsive customer service and comprehensive resources for troubleshooting. GoldMine users, however, have expressed concerns about the quality of support, suggesting that it may not meet the needs of those requiring timely assistance.
- Reviewers mention that Agentforce Sales has a robust reporting and analytics capability, which helps teams track performance and make data-driven decisions. Users have highlighted the real-time insights that facilitate effective management of sales processes. In comparison, while GoldMine offers solid reporting features, it does not match the depth and flexibility found in Agentforce Sales.
- Users highlight that Agentforce Sales is particularly effective for mid-market companies, providing features that cater to their specific needs, such as opportunity and pipeline management. GoldMine, on the other hand, is more tailored to small businesses, which may limit its appeal for larger organizations looking for scalable solutions.
- G2 reviewers report that Agentforce Sales has a strong focus on continuous improvement and product direction, with users feeling positive about its future developments. In contrast, GoldMine users have expressed concerns about the product's evolution, indicating a desire for more innovative features and updates to keep pace with industry standards.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
GoldMine
Goldmine Premium - OWN IT
$26
per month
*when amortized over 3 years
- Bundles include one year of technical support and software updates.
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
GoldMine
No trial information availableRatings
Meets Requirements
8.8
13,965
7.7
171
Ease of Use
8.2
17,955
7.4
172
Ease of Setup
7.8
8,904
6.6
94
Ease of Admin
7.9
4,485
7.3
93
Quality of Support
8.1
12,185
7.3
155
Has the product been a good partner in doing business?
8.4
4,448
7.4
89
Product Direction (% positive)
8.3
13,634
4.2
174
Features by Category
Sales Force Automation
8.8
9547
|
Verified
8.1
131
|
Verified
8.3
6403
|
Verified
Feature Not Available
8.7
9271
|
Verified
7.0
98
|
Verified
8.3
9500
|
Verified
7.8
126
|
Verified
8.0
7327
|
Verified
6.6
72
|
Verified
8.2
7621
|
Verified
6.9
112
|
Verified
8.0
6765
|
Verified
6.6
66
8.1
6666
|
Verified
6.7
67
8.3
7417
|
Verified
7.7
31
Marketing Automation
8.0
6679
|
Verified
6.8
95
|
Verified
8.1
6998
|
Verified
Feature Not Available
8.5
8074
|
Verified
7.2
93
|
Verified
7.9
5432
Feature Not Available
Customer Support
8.3
6834
|
Verified
6.9
84
|
Verified
8.1
6391
|
Verified
7.0
69
|
Verified
8.2
6791
|
Verified
7.0
98
|
Verified
8.0
5502
|
Verified
6.0
62
|
Verified
8.2
5996
|
Verified
6.5
63
|
Verified
Reporting & Analytics
8.5
8997
|
Verified
7.0
106
|
Verified
8.5
9170
|
Verified
7.2
96
|
Verified
8.2
7461
|
Verified
6.6
82
|
Verified
Mobile & Social
7.9
5628
|
Verified
Feature Not Available
7.8
5252
|
Verified
Feature Not Available
7.7
6108
|
Verified
5.5
53
|
Verified
Platform
8.5
3623
|
Verified
7.3
60
|
Verified
8.5
3627
|
Verified
7.2
52
|
Verified
8.6
3631
|
Verified
7.6
62
|
Verified
8.4
2900
|
Verified
8.0
10
8.5
3177
|
Verified
6.4
28
8.1
3195
|
Verified
6.8
54
8.7
3619
|
Verified
7.5
64
|
Verified
8.1
3029
7.3
52
|
Verified
Integration
8.5
2604
|
Verified
7.0
66
|
Verified
8.5
3073
|
Verified
6.6
35
|
Verified
8.5
2900
|
Verified
6.4
38
|
Verified
Generative AI
7.6
890
7.2
6
Agentic AI - CRM
7.8
252
Not enough data
7.9
250
Not enough data
8.2
249
Not enough data
8.0
240
Not enough data
8.0
241
Not enough data
8.0
244
Not enough data
8.2
245
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
308
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Not enough data
Sales Management
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and GoldMine are categorized as CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
GoldMine has no unique categories
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoldMine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Information Technology and Services
9.3%
Financial Services
8.7%
Computer Software
4.4%
Wholesale
3.8%
Mechanical or Industrial Engineering
3.8%
Other
69.9%
Alternatives
Discussions
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MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
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AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
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8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
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1 Comment
DR
The version of Goldmine is still not a true cloud-based version of the software. There result is very slow response times with data queries. The mobile...Read more
How do I access "the community" in future?
1 Comment
JB
To access the Goldmine Community, try going to https://www.goldmine.com/community/Read more
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The winmail.dat issue has been solved and is addressed in Ivanti Forums,...Read more
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