GoldMine Reviews & Product Details

I like that GoldMine is a B2B sales-first CRM that doesn't force us to adapt our complex enterprise sales workflows to a generic tool. It's built exclusively for B2B sales and account management with deep customization, a pipeline-centric design, and automation that eliminates admin work. Every core feature addresses the unique pain points of B2B selling like inaccurate forecasting, missed follow-ups, and siloed client data. The initial setup was also functional and straightforward, which was a nice experience. Review collected by and hosted on G2.com.

Dense, non-intuitive navigation: The desktop UI has a steep learning curve for new reps—data is displayed in dense spreadsheets/forms, and common tasks (e.g., updating a deal stage, creating a follow-up task) require 3–4 clicks instead of one. This adds small but cumulative time waste for our team (we estimate ~30 mins/day per rep on clunky navigation). Review collected by and hosted on G2.com.

GoldMine Premium is an on-premise solution allowing for more administrative control. Review collected by and hosted on G2.com.

Email integration with Exchange Online. Review collected by and hosted on G2.com.

The technical support you provide is very good. Review collected by and hosted on G2.com.

I have had difficulties loading the homepage. Review collected by and hosted on G2.com.

I am able to manage my all transaction in proper manner Review collected by and hosted on G2.com.

UI and UX must be improved as per my understanding Review collected by and hosted on G2.com.

Database is excellent. Easy to use they section Review collected by and hosted on G2.com.

Seems like the intherface is little old fashioned Review collected by and hosted on G2.com.

I liked that it kept all of our contacts in one place, and had stellar reporting. Review collected by and hosted on G2.com.

Could be difficult to use, and often times we found that duplicate leads were put into the system, and there was not an wasy way to ID this issue. Review collected by and hosted on G2.com.

It is a perfect platform to track the business's financial and sales progress. It is awesome and easy to use. The filters and the contact list it maintain is really good tool in it. Review collected by and hosted on G2.com.

Its integration is literally complex and customer support is also not fast in my case. features need to be updated Review collected by and hosted on G2.com.

It provides the feature to track and manage the sales pipeline. It provides the feature to schedule and track the task and appointments. It provides the feature of email marketing which helps to manage email for clients. Review collected by and hosted on G2.com.

The customization option it provides is challenging and complex. It also creates difficulty to integrate with the existing system. Review collected by and hosted on G2.com.

it is possible to start, develop, and stimulate your sales, manage your time, and achieve your goals more easily Review collected by and hosted on G2.com.

So far, I don't see anything I dislike about the app. Review collected by and hosted on G2.com.

Goldmine is an incredibly snappy and easily understood piece of software. It provides essential information for a prospect's contact details, such as name, email, phone number, etc. It allows users, such as a recruiter like myself, to very easily create leads based on a prospect's information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. Goldmine is extremely functional, which makes sense given its age and number of updates. Its autosave function is extremely useful, especially when comparing it to other CRMs such as SugarSell, which are far newer and yet lack this basic, quality of life feature. Goldmine is hardly flashy, but its user interface is extremely simple to understand, quick to load and function, and more than functional for categorizing data on prospects. This is extremely vital for anyone working in sales, or recruiting like me. Review collected by and hosted on G2.com.

Goldmine is not web-based, so it can go down and be completely inaccessible even if your internet connection is completely stable. Additionally, while the software itself is snappy, the initial loading process when opening it can take around a minute or so. However, the pros far outweigh the cons with Goldmine. Review collected by and hosted on G2.com.