Introducing G2.ai, the future of software buying.Try now
Compare EV Reach and Syncro 
Featured Products
At a Glance
Market Segments
Mid-Market (59.4% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
EV Reach
Star Rating
(429)4.5 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about EV ReachSyncro
Star Rating
(396)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that EV Reach excels in unified endpoint management, allowing users to manage all support tools from a centralized console, which significantly enhances workflow efficiency. This feature is particularly appreciated in environments where users are constantly on the move, such as educational institutions.
- Users say that Syncro stands out for its affordable pricing model that charges per technician rather than per endpoint, making it a great fit for smaller businesses. Reviewers highlight the ease of setup and the comprehensive ticket management system as key benefits that streamline their operations.
- According to verified reviews, both products receive similar star ratings, but EV Reach has a slight edge in quality of support, with users noting its ability to run diagnostics and implement fixes without disrupting the user experience, which is crucial for maintaining service level agreements.
- Reviewers mention that while Syncro is feature-rich, some users feel it lacks certain advanced functionalities that are present in EV Reach, such as session recording and multi-monitor support, which are essential for complex remote support scenarios.
- Users highlight that EV Reach's performance in screen sharing is particularly impressive, with a high satisfaction score that reflects its reliability in facilitating remote connections, a feature that is vital for effective support and collaboration.
- G2 reviewers note that Syncro's smart ticket search feature is a game changer for managing support tickets, allowing users to quickly find resolutions to similar issues, which enhances overall productivity and reduces response times.
Pricing
Entry-Level Pricing
EV Reach
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
EV Reach
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.0
367
8.8
338
Ease of Use
8.9
372
8.8
345
Ease of Setup
8.5
313
8.7
305
Ease of Admin
8.9
298
8.9
254
Quality of Support
8.9
322
8.5
313
Has the product been a good partner in doing business?
9.0
281
9.1
249
Product Direction (% positive)
9.0
371
9.1
336
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
289
Not enough data
8.7
46
Not enough data
8.0
32
Monitoring and Management
Not enough data
8.8
282
Not enough data
8.5
277
Not enough data
8.2
272
Not enough data
8.1
280
Not enough data
8.8
39
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
42
Service Management
Not enough data
8.7
275
Not enough data
8.1
32
Not enough data
9.0
51
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Customer Management
Not enough data
8.4
156
Not enough data
7.0
146
Not enough data
6.3
144
Not enough data
7.4
152
Project Management
Not enough data
6.2
147
Not enough data
6.2
148
Not enough data
6.6
144
Not enough data
6.6
143
Accounting
Not enough data
6.9
144
Not enough data
7.7
153
Not enough data
7.3
152
Not enough data
6.4
138
Not enough data
6.1
136
Portfolio Management
Not enough data
6.3
136
Not enough data
6.2
135
Not enough data
6.3
137
Not enough data
6.2
133
Analytics
Not enough data
6.2
132
Not enough data
7.3
146
Not enough data
6.6
133
Administration
Not enough data
7.5
149
Not enough data
7.3
146
Not enough data
8.0
146
Platform
Not enough data
7.7
142
Not enough data
6.9
131
Not enough data
9.0
146
Not enough data
6.8
142
Not enough data
5.0
133
Generative AI
Not enough data
5.3
51
Not enough data
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Administration
9.2
135
8.4
204
8.5
131
8.4
200
7.8
115
7.2
182
8.8
130
8.9
208
8.9
124
8.2
197
9.0
133
8.1
201
Maintenance
8.9
133
8.8
214
7.9
111
7.6
175
Communication
8.3
129
8.0
192
6.5
100
5.2
163
6.8
99
5.1
164
7.5
100
6.2
170
Security
8.4
104
7.9
176
8.4
109
8.0
180
Device Support
7.4
107
6.6
180
8.0
112
7.7
187
7.8
112
7.7
191
Performance
8.5
125
7.8
202
Generative AI
Not enough data
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.6
97
Not enough data
Platform
7.3
110
Not enough data
9.0
172
Not enough data
7.7
113
Not enough data
7.6
129
Not enough data
Feature Not Available
Not enough data
Security
7.4
96
Not enough data
7.4
131
Not enough data
Feature Not Available
Not enough data
8.3
131
Not enough data
8.0
116
Not enough data
Agentic AI - Enterprise IT Management
7.8
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
Administration
8.8
189
8.4
188
8.4
166
8.6
197
8.5
177
8.5
198
8.2
133
7.0
172
8.1
133
7.3
163
8.7
168
9.2
196
8.6
161
8.5
189
Platform
7.9
140
8.0
188
6.7
107
Feature Not Available
8.4
167
8.0
187
9.2
193
Feature Not Available
Security
7.4
97
Feature Not Available
8.5
155
Feature Not Available
8.1
130
Feature Not Available
Categories
Categories
Shared Categories
EV Reach and Syncro are categorized as Remote Support and Remote Desktop
Unique Categories
EV Reach is categorized as Enterprise IT Management
Syncro is categorized as Remote Monitoring & Management (RMM), Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
EV Reach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.6%
Hospital & Health Care
9.5%
Financial Services
6.9%
Education Management
6.4%
Government Administration
6.0%
Other
56.6%
Information Technology and Services
54.3%
Computer & Network Security
24.9%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Discussions
How is this product priced?
2 Comments
AP
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
