Compare EV Reach and Syncro

At a Glance
EV Reach
EV Reach
Star Rating
(433)4.5 out of 5
Market Segments
Mid-Market (59.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about EV Reach
Syncro
Syncro
Star Rating
(464)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that EV Reach excels in ease of use, with users highlighting its intuitive interface that allows for seamless log reviews without interrupting the user's workflow. This feature is particularly appreciated by IT professionals who value efficiency in remote support tasks.
  • Users say that Syncro stands out as a comprehensive tool for IT management, integrating various functionalities such as inventory management, invoicing, and remote assistance into one platform. This all-in-one approach is praised by users who find it simplifies their operations significantly.
  • Reviewers mention that while both products have similar star ratings, Syncro's higher G2 Score reflects its broader market presence and user satisfaction, particularly among small businesses. This suggests that Syncro may be better suited for users looking for a robust solution tailored to smaller operations.
  • According to verified reviews, EV Reach's automation capabilities are a major highlight, with users noting that it can execute complex tasks quickly and efficiently. This feature is particularly beneficial for IT teams that need to manage multiple remote sessions with minimal downtime.
  • Users report that Syncro's ticketing portal is a significant asset, helping IT companies manage support requests effectively. This feature, combined with its built-in remote desktop tool, makes it a favorite among managed service providers looking for a streamlined workflow.
  • Reviewers mention that while EV Reach offers strong performance in specific areas like screen sharing and session recording, Syncro's overall package, including its scripting and PowerShell functionalities, provides a more versatile solution for IT management needs.
Pricing
Entry-Level Pricing
EV Reach
No pricing available
Syncro
Core
$129.00
Per Month
Browse all 2 pricing plans
Free Trial
EV Reach
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.0
373
8.8
344
Ease of Use
8.9
378
8.8
351
Ease of Setup
8.5
319
8.7
310
Ease of Admin
8.9
302
8.9
258
Quality of Support
8.9
327
8.5
318
Has the product been a good partner in doing business?
9.0
285
9.1
253
Product Direction (% positive)
9.0
377
9.0
342
Features by Category
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
7.3
302
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Professional Services AutomationHide 35 FeaturesShow 35 Features
Not enough data
6.5
172
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
8.1
146
7.6
223
Administration
9.1
138
8.4
205
8.4
133
8.4
201
7.8
115
7.2
183
8.8
134
8.9
209
8.9
125
8.2
198
8.9
134
8.1
202
Maintenance
8.9
134
8.9
215
7.9
112
7.6
176
Communication
8.2
131
8.0
193
6.5
101
5.1
164
6.8
100
5.0
165
7.5
100
6.2
171
Security
8.4
104
7.9
177
8.4
109
8.0
181
Device Support
7.4
108
6.6
181
8.0
113
7.8
188
7.8
112
7.7
192
Performance
8.4
127
7.8
203
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
5.6
86
Generative AI
Not enough data
5.6
86
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
7.5
188
Not enough data
Analysis
6.6
98
Not enough data
Platform
7.4
111
Not enough data
9.0
173
Not enough data
7.7
114
Not enough data
7.6
130
Not enough data
Feature Not Available
Not enough data
Security
7.4
96
Not enough data
7.4
131
Not enough data
Feature Not Available
Not enough data
8.3
132
Not enough data
8.1
117
Not enough data
Agentic AI - Enterprise IT Management
7.8
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
8.3
209
8.2
209
Administration
8.8
189
8.4
189
8.4
167
8.6
198
8.5
177
8.5
199
8.2
133
7.0
173
8.1
133
7.3
164
8.7
169
9.2
197
8.6
161
8.5
190
Platform
7.9
140
8.0
189
6.7
107
Feature Not Available
8.4
167
8.0
188
9.2
194
Feature Not Available
Security
7.4
97
Feature Not Available
8.5
155
Feature Not Available
8.1
130
Feature Not Available
Categories
Categories
Shared Categories
EV Reach
EV Reach
Syncro
Syncro
EV Reach and Syncro are categorized as Remote Support and Remote Desktop
Unique Categories
EV Reach
EV Reach is categorized as Enterprise IT Management
Reviews
Reviewers' Company Size
EV Reach
EV Reach
Small-Business(50 or fewer emp.)
9.6%
Mid-Market(51-1000 emp.)
59.3%
Enterprise(> 1000 emp.)
31.1%
Syncro
Syncro
Small-Business(50 or fewer emp.)
90.0%
Mid-Market(51-1000 emp.)
9.0%
Enterprise(> 1000 emp.)
1.0%
Reviewers' Industry
EV Reach
EV Reach
Information Technology and Services
14.6%
Hospital & Health Care
9.4%
Financial Services
6.8%
Education Management
6.4%
Government Administration
6.1%
Other
56.7%
Syncro
Syncro
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Alternatives
EV Reach
EV Reach Alternatives
TeamViewer
TeamViewer
Add TeamViewer
BeyondTrust Remote Support
BeyondTrust Remote Support
Add BeyondTrust Remote Support
ScreenConnect
ScreenConnect
Add ScreenConnect
NinjaOne
NinjaOne
Add NinjaOne
Syncro
Syncro Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
Datto RMM
Datto RMM
Add Datto RMM
SuperOps
SuperOps
Add SuperOps
Discussions
EV Reach
EV Reach Discussions
How is this product priced?
2 Comments
Austin P.
AP
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
Thomas M.
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
Syncro
Syncro Discussions
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
Nick P.
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more