G2 reviewers report that EV Reach excels in ease of use, with users highlighting its intuitive interface that allows for seamless log reviews without interrupting the user's workflow. This feature is particularly appreciated by IT professionals who value efficiency in remote support tasks.
Users say that Syncro stands out as a comprehensive tool for IT management, integrating various functionalities such as inventory management, invoicing, and remote assistance into one platform. This all-in-one approach is praised by users who find it simplifies their operations significantly.
Reviewers mention that while both products have similar star ratings, Syncro's higher G2 Score reflects its broader market presence and user satisfaction, particularly among small businesses. This suggests that Syncro may be better suited for users looking for a robust solution tailored to smaller operations.
According to verified reviews, EV Reach's automation capabilities are a major highlight, with users noting that it can execute complex tasks quickly and efficiently. This feature is particularly beneficial for IT teams that need to manage multiple remote sessions with minimal downtime.
Users report that Syncro's ticketing portal is a significant asset, helping IT companies manage support requests effectively. This feature, combined with its built-in remote desktop tool, makes it a favorite among managed service providers looking for a streamlined workflow.
Reviewers mention that while EV Reach offers strong performance in specific areas like screen sharing and session recording, Syncro's overall package, including its scripting and PowerShell functionalities, provides a more versatile solution for IT management needs.
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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