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[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b31b4a565844701826eaa0625985b983/syncro.png "Product Avatar Image")
 
 ![Reward for good Syncro reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37399/medal.svg "Reward for good Syncro reviews")
](/products/syncro/reviews)

[

Syncro

](/products/syncro/reviews)

(560)4.5/5

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. AI Access Through the Syncro MCP Server The Syncro MCP Server connects the AI assistants you’re already using to your live Syncro data, including tickets, assets, alerts, billing records, appointments, and client records. Technicians can prompt in natural language and take action: create, assign, and update tickets, log time, escalate issues, book appointments, and generate client-ready reports and QBRs all within AI tools like Claude, ChatGPT, and Microsoft Copilot. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

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G2

Pinned by G2 as a common question

•

about 3 years ago

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[
# What is Syncro used for?
](/discussions/what-is-syncro-used-for)
What is Syncro used for?

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Professional Services Automation Software

](https://www.g2.com/tags/professional-services-automation-software)

[

Professional Services Automation Software Questions

](https://www.g2.com/topics/professional-services-automation)

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 (true)\<0\>0\>Upvotes (false)

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0 Comments

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

over 3 years ago

More Options 
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[
# What is atera RMM?
](/discussions/syncro-what-is-atera-rmm)
What is atera RMM?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

* * *

 (true)\<0\>0\>Upvotes (false)

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1 Comment

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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Syncro+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss%0aAsk+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.)

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G2

Pinned by G2 as a common question

•

about 4 years ago

More Options 
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[
# What is Synchro 4d?
](/discussions/what-is-synchro-4d)
What is Synchro 4d?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

* * *

 (true)\<0\>0\>Upvotes (false)

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0 Comments

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G2

Pinned by G2 as a common question

•

over 4 years ago

More Options 
- 

[
# What is Synchro Pro?
](/discussions/what-is-synchro-pro)
What is Synchro Pro?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

* * *

 (true)\<0\>0\>Upvotes (false)

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1 Comment

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G2

Pinned by G2 as a common question

•

over 4 years ago

More Options 
- 

[
# What is Synchro software used for?
](/discussions/what-is-synchro-software-used-for)
What is Synchro software used for?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

* * *

 (true)\<0\>0\>Upvotes (false)

* * *

3 Comments

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 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

about 6 years ago

More Options 
- 

[
# Can we get a jumpcloud integration
](/discussions/30174-can-we-get-a-jumpcloud-integration)
Jumpcloud is becoming the choice for a directory in the cloud and they offer many things like Mac and Linux agents and insight. They have policy for windows using and control that is ease of use over running windows domain and servers. With the use of both it becomes a very powerful tool it... [Read more](/discussions/30174-can-we-get-a-jumpcloud-integration)

[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

* * *

 (true)\<0\>0\>Upvotes (false)

* * *

0 Comments

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SH

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[Sarah H.](https://www.g2.com/users/f4942455-53fb-4f63-9057-ee2e4510e574 "Sarah H.")

•

2 months ago

Marketing Director

Marketing Director

More Options 
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[
# What is the Syncro MCP Server?
](/discussions/what-is-the-syncro-mcp-server)
What is the Syncro MCP Server?

[

Remote Monitoring & Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-management-rmm-software)[

Professional Services Automation Software

](https://www.g2.com/tags/professional-services-automation-software)[

Professional Services Automation Software Questions

](https://www.g2.com/topics/professional-services-automation)

* * *

 (true)\<0\>0\>Upvotes (false)

* * *

1 Comment

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Syncro+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss%0aAsk+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Syncro+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss%0aAsk+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

SH

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[Sarah H.](https://www.g2.com/users/f4942455-53fb-4f63-9057-ee2e4510e574 "Sarah H.")

•

3 months ago

Marketing Director

Marketing Director

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[
# How does your pricing compare to the traditional RMM vendors?
](/discussions/how-does-your-pricing-compare-to-the-traditional-rmm-vendors)
How does your pricing compare to the traditional RMM vendors?

[

Remote Monitoring & Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-management-rmm-software)

* * *

 (true)\<0\>0\>Upvotes (false)

* * *

1 Comment

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.&title=Syncro+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss)

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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Syncro+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss%0aAsk+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

SH

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[Sarah H.](https://www.g2.com/users/f4942455-53fb-4f63-9057-ee2e4510e574 "Sarah H.")

•

3 months ago

Marketing Director

Marketing Director

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[
# What's the best combined RMM and PSA platform that handles ticketing, invoicing, and remote access?
](/discussions/what-s-the-best-combined-rmm-and-psa-platform-that-handles-ticketing-invoicing-and-remote-access)
What's the best combined RMM and PSA platform that handles ticketing, invoicing, and remote access?

[

Remote Monitoring & Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-management-rmm-software)[

Professional Services Automation Software

](https://www.g2.com/tags/professional-services-automation-software)[

Professional Services Automation Software Questions

](https://www.g2.com/topics/professional-services-automation)

* * *

 (true)\<0\>0\>Upvotes (false)

* * *

1 Comment

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.&title=Syncro+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Syncro+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss&via=G2dotcom)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Syncro+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss%0aAsk+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Syncro+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsyncro%2Fdiscuss%0aAsk+Syncro+questions+and+get+answers+from+expert+users+in+our+Syncro+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

SH

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[Sarah H.](https://www.g2.com/users/f4942455-53fb-4f63-9057-ee2e4510e574 "Sarah H.")

•

3 months ago

Marketing Director

Marketing Director

More Options 
- 

[
# What does Syncro do?
](/discussions/what-does-syncro-do)
What does Syncro do?

[

Remote Monitoring & Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-management-rmm-software)[

Professional Services Automation Software

](https://www.g2.com/tags/professional-services-automation-software)[

Professional Services Automation Software Questions

](https://www.g2.com/topics/professional-services-automation)

* * *

 (true)\<0\>0\>Upvotes (false)

* * *

1 Comment

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## Start a New Software Discussion

Have a software question?

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[Start A Discussion](/products/syncro/discussions/new)

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## Top Contributors in Syncro

1

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### [Sarah H.](https://www.g2.com/users/f4942455-53fb-4f63-9057-ee2e4510e574 "Sarah H.")

Marketing Director

6 pts

2

SH

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### [Sarah H.](https://www.g2.com/users/e1cff92b-3a00-476f-aa55-d312f302284e "Sarah H.")

6 pts

3

TY

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### [Trevor Y.](https://www.g2.com/users/5a384b39-361a-45bb-a126-88b96937b1de "Trevor Y.")

Managed Services Director/Partner

1 pt

4

SD

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### [Samuel D.](https://www.g2.com/users/93a8407a-b210-488a-9190-597628dcf1da "Samuel D.")

Technology Consultant

1 pt

5

 ![Shawn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawn S.")
SS

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### [Shawn S.](https://www.g2.com/users/f799edcc-2957-4205-96b3-484a937abfac "Shawn S.")

Owner

1 pt