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Compare Dscout and Hotjar 
Featured Products
At a Glance
Market Segments
Enterprise (60.7% of reviews)
Small-Business (52.1% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free 35 Daily sessions
Dscout
Star Rating
(179)4.5 out of 5
Market Segments
Enterprise (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansHotjar
Star Rating
(328)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansDscout vs Hotjar
When assessing the two solutions, reviewers found Hotjar easier to use, set up, and administer. However, reviewers preferred doing business with Dscout overall.
- Dscout and Hotjar both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Dscout is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Dscout over Hotjar.
Pricing
Entry-Level Pricing
Dscout
Core
Contact Us
Per Year
For lean teams just getting started
- Full platform access to 7 research methods
- Unlimited concurrent studies
- AI analysis add-on available
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Free Trial
Dscout
No trial information availableHotjar
Free Trial is available
Ratings
Meets Requirements
8.7
159
8.7
255
Ease of Use
8.4
163
8.9
258
Ease of Setup
8.4
88
8.9
119
Ease of Admin
8.5
35
8.9
110
Quality of Support
9.4
148
8.5
175
Has the product been a good partner in doing business?
9.2
40
8.7
97
Product Direction (% positive)
9.3
158
8.1
251
Features by Category
Metrics
Not enough data
8.7
25
Not enough data
9.1
27
Not enough data
9.0
24
Not enough data
9.1
23
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.7
17
Not enough data
8.9
20
Not enough data
8.9
25
Reporting
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.2
17
Not enough data
8.8
21
Other
Not enough data
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
17
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
139
Not enough data
8.8
139
User Response Methods
8.1
145
|
Verified
8.8
47
|
Verified
8.9
149
|
Verified
8.9
41
|
Verified
8.9
134
|
Verified
8.8
15
8.7
143
|
Verified
8.7
26
8.3
146
|
Verified
8.3
30
|
Verified
Participant Selection
7.8
127
Feature Not Available
6.0
96
Feature Not Available
6.3
92
8.6
36
|
Verified
8.2
141
|
Verified
9.2
15
Insights
7.5
140
|
Verified
8.8
52
|
Verified
7.9
140
|
Verified
8.6
38
|
Verified
7.8
132
|
Verified
8.5
39
|
Verified
Generative AI
6.1
65
7.7
5
User Behavior
Not enough data
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
50
|
Verified
A/B Testing
Not enough data
9.1
36
|
Verified
Not enough data
8.8
36
Not enough data
8.8
48
|
Verified
Not enough data
8.8
36
|
Verified
Visitor Information
Not enough data
7.6
45
|
Verified
Not enough data
8.6
40
Agentic AI - Session Replay
Not enough data
8.6
6
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Administration
Not enough data
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Generative AI
Not enough data
6.7
5
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback Source
7.8
44
Not enough data
8.5
27
Not enough data
8.6
45
Not enough data
6.7
31
Not enough data
8.1
48
Not enough data
Feedback Management
8.0
44
Not enough data
7.5
46
Not enough data
7.8
44
Not enough data
8.6
46
Not enough data
Insights
6.5
38
Not enough data
7.7
47
Not enough data
7.6
46
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Feedback Analysis
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Feedback Sources
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
6
Not enough data
8.0
5
Survey Management
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
9.0
5
|
Verified
Not enough data
8.7
5
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
114
Not enough data
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
Not enough data
8.9
124
Reporting
Not enough data
9.3
152
Not enough data
9.1
145
Not enough data
8.7
126
Not enough data
7.8
105
Categories
Categories
Shared Categories
Dscout and Hotjar are categorized as User Research
Unique Categories
Dscout is categorized as Enterprise Feedback Management and Consumer Video Feedback
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, Session Replay, Heatmap Tools, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Dscout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Financial Services
9.2%
Research
8.7%
Market Research
6.9%
Marketing and Advertising
6.4%
Other
58.4%
Marketing and Advertising
16.1%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.6%
Discussions
What tools can dscout integrate well with?
1 Comment
BW
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
Is there a python/Node.js API Client for hotjar?
1 Comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
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