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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
$30.00 1 Seat Per Month
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansRevenue Grid
Star Rating
(571)4.6 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 Seat Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in its live chat functionality, with a rating of 9.1, making it a preferred choice for real-time customer engagement. In contrast, Revenue Grid's live chat feature received a lower rating of 8.1, indicating that users find Drift's offering more effective for immediate customer interactions.
- Reviewers mention that Drift's email tracking and automation capabilities are highly rated at 9.4, which allows for seamless follow-up and engagement. Revenue Grid, while also strong in this area, has a slightly lower rating of 9.0, suggesting that Drift may provide a more robust solution for managing email communications.
- G2 users highlight Drift's superior meeting scheduling feature, rated at 8.7, which integrates well with various calendars. Revenue Grid shines in this area with a higher rating of 9.1, indicating that users find it more efficient for scheduling meetings, particularly in a sales context.
- Users on G2 report that Drift's customer-facing chatbot is rated at 8.9, providing a solid user experience for lead qualification. However, Revenue Grid's chatbot received a lower rating of 8.1, suggesting that Drift's solution may be more effective in engaging and qualifying leads through automated interactions.
- Reviewers mention that Drift's integration capabilities, particularly with CRM systems, are rated at 9.4, making it a strong choice for businesses looking to streamline their sales processes. Revenue Grid also performs well with a rating of 9.0, but Drift's higher score indicates a slight edge in this critical area.
- Users say that Drift's overall ease of use is rated at 8.7, which is competitive, but Revenue Grid edges ahead with a score of 8.9. This suggests that users find Revenue Grid to be slightly more intuitive and user-friendly, which can be a significant factor for teams looking to adopt new software quickly.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Revenue Grid
Activity Capture 360
$30.00
1 Seat Per Month
Capture every touchpoint automatically
- Inbox and Calendar Salesforce Sidebar
- Email and Email threads auto-capture
- Contacts synchronization and capture
Free Trial
Drift
Free Trial is available
Revenue Grid
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
9.0
483
Ease of Use
8.7
1,030
9.0
489
Ease of Setup
8.4
507
8.7
211
Ease of Admin
8.5
473
8.5
153
Quality of Support
8.8
938
9.1
408
Has the product been a good partner in doing business?
8.9
472
9.3
152
Product Direction (% positive)
8.9
995
8.9
479
Features by Category
Messenger
8.5
204
|
Verified
Not enough data
8.2
202
|
Verified
Not enough data
9.1
274
|
Verified
Not enough data
8.6
251
|
Verified
Not enough data
Channels
7.9
117
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
7.6
82
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
Customers
8.6
225
|
Verified
Not enough data
8.4
203
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Feature Not Available
8.2
310
|
Verified
8.7
62
8.2
289
|
Verified
8.8
70
8.7
305
|
Verified
9.1
67
Organization
8.0
266
|
Verified
9.1
67
8.0
270
|
Verified
9.3
68
8.3
277
|
Verified
9.0
62
Performance Analysis
7.8
242
|
Verified
8.3
66
8.0
262
|
Verified
8.9
71
Sales Analysis
7.5
216
|
Verified
8.4
64
7.7
222
|
Verified
8.7
69
Generative AI
7.5
88
8.2
23
7.6
86
8.2
23
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.8
154
|
Verified
Not enough data
9.4
176
|
Verified
Not enough data
8.3
107
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
9.4
176
|
Verified
Not enough data
9.2
104
Not enough data
9.1
94
Repeatability and Reportability
Not enough data
8.9
134
Not enough data
9.0
134
|
Verified
Not enough data
8.9
126
|
Verified
Not enough data
8.9
78
Not enough data
Feature Not Available
AI and Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
74
Not enough data
8.5
77
Generative AI
Not enough data
7.6
44
Agentic AI - Sales Engagement
Not enough data
8.2
15
Not enough data
8.2
15
Not enough data
8.3
15
Not enough data
8.3
14
Not enough data
8.0
14
Not enough data
8.3
14
Not enough data
8.1
14
Responses
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Not enough data
Platform
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Not enough data
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
91
Not enough data
8.6
92
Not enough data
8.7
92
Not enough data
8.6
92
Not enough data
8.6
90
Not enough data
8.4
76
Not enough data
8.4
73
CRM Data Enrichment
Not enough data
9.0
93
Not enough data
9.5
101
Not enough data
8.9
87
Not enough data
8.6
84
Not enough data
9.1
74
Account Management
Not enough data
8.4
79
Not enough data
8.7
81
Not enough data
8.5
78
Not enough data
8.6
78
Not enough data
8.7
72
Not enough data
8.4
67
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
8.2
31
Not enough data
8.1
31
Not enough data
8.3
29
Not enough data
8.2
30
Not enough data
8.6
29
Integrations
7.4
92
8.6
37
7.9
95
9.4
41
7.8
91
7.9
37
7.3
88
7.7
37
8.0
94
9.6
41
Branding & Customizatio
8.2
94
8.6
38
8.3
93
8.3
38
7.9
90
8.3
37
Automatic Rules & Configurations
8.4
95
8.8
37
8.2
90
8.9
40
8.1
93
8.4
41
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
7.2
6
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
8.7
66
|
Verified
Not enough data
8.9
75
|
Verified
Not enough data
8.8
62
|
Verified
Administrative
Not enough data
Feature Not Available
Not enough data
8.6
61
|
Verified
Not enough data
9.0
66
Agentic AI - Email Tracking
Not enough data
Feature Not Available
Not enough data
8.9
18
Not enough data
9.0
17
Not enough data
8.8
18
Not enough data
8.7
18
Not enough data
8.9
18
Not enough data
8.8
18
Analytics
Not enough data
8.5
199
Not enough data
8.9
219
Not enough data
8.8
214
Customizations
Not enough data
9.2
254
Not enough data
8.9
196
Not enough data
8.8
197
Not enough data
8.8
197
Not enough data
8.3
178
Generative AI
Not enough data
7.8
59
Agentic AI - Sales Analytics
Not enough data
8.8
7
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
8.8
7
Data Sourcing
Not enough data
8.9
81
Not enough data
9.0
83
Not enough data
8.8
76
Not enough data
8.9
84
Not enough data
8.9
81
Predictive Analytics
Not enough data
Feature Not Available
Not enough data
9.0
74
Not enough data
8.7
68
Not enough data
8.6
75
Sales Management
Not enough data
8.9
85
Not enough data
Feature Not Available
Not enough data
8.8
83
Not enough data
9.3
99
Categories
Categories
Shared Categories
Drift and Revenue Grid are categorized as Business Scheduling and AI Sales Assistant
Unique Categories
Drift is categorized as Conversational Support, Conversational Marketing, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
Revenue Grid is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, Sales Analytics, Email Tracking, and Sales Performance Management
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Revenue Grid
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Computer Software
12.6%
Financial Services
11.9%
Information Technology and Services
8.9%
Marketing and Advertising
5.0%
Hospitality
5.0%
Other
56.7%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Can SmartCloud Connect integrate with other business systems apart from Salesforce?
2 Comments
WJ
SmartCloud is a widely spread platform for new business opportunities on different marketing platforms. The idea of salesforce came from...Read more
What is a revenue Grid?
2 Comments
JC
It is an extension you add to move your email/calendar/events from your email to salesforce and vice versa. Read more
Product comparison
1 Comment
Official Response from Revenue Grid
In a nutshell here are the main differences:
- Support of custom objects to create, view and edit
- Extensive customizations options for the layout, full...Read more
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