Compare Drift and Revenue Grid 
At a Glance
Market Segments
Mid-Market (51.6% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
$30.00 1 Seat Per Month
Drift
Star Rating
(1,256)4.4 out of 5
Market Segments
Mid-Market (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansRevenue Grid
Star Rating
(574)4.6 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 Seat Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Drift excels in user engagement, with features like chatbots that allow for real-time conversations with potential customers. Users appreciate how quickly they can set up these features, noting that they were able to launch a chatbot in just a few hours, significantly impacting their demand generation efforts.
- Users say Revenue Grid stands out for its exceptional customer support, consistently responding quickly to support tickets. This reliability is crucial for larger companies that may submit multiple requests daily, ensuring that issues are addressed promptly and effectively.
- Reviewers mention that while Drift has a strong focus on conversational marketing, it sometimes struggles with integration capabilities, particularly with tools like email and Salesforce. In contrast, Revenue Grid is praised for its seamless integrations, which help maintain a streamlined workflow without the need to switch between applications.
- According to verified reviews, both products have similar ease of use ratings, but Revenue Grid edges out slightly with a more user-friendly interface. Users have highlighted how Revenue Grid automatically logs activities, making it easier to manage tasks without manual input.
- G2 reviewers report that Drift's innovative features, such as the ability to initiate calls directly from chat, enhance user interaction. However, some users feel that the overall product direction could be improved to better meet evolving business needs, while Revenue Grid maintains a consistent positive outlook on its product direction.
- Users say that Drift's pricing model can be a barrier for smaller businesses, starting at $2,500, whereas Revenue Grid offers a more accessible entry-level price of $30, making it a more attractive option for startups and smaller teams looking to leverage sales intelligence tools.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Revenue Grid
Activity Capture 360
$30.00
1 Seat Per Month
Capture every touchpoint automatically
- Inbox and Calendar Salesforce Sidebar
- Email and Email threads auto-capture
- Contacts synchronization and capture
Free Trial
Drift
Free Trial is available
Revenue Grid
Free Trial is available
Ratings
Meets Requirements
8.7
1,019
9.0
487
Ease of Use
8.7
1,032
9.0
493
Ease of Setup
8.4
508
8.7
215
Ease of Admin
8.5
473
8.5
154
Quality of Support
8.8
940
9.1
412
Has the product been a good partner in doing business?
8.9
472
9.3
153
Product Direction (% positive)
8.9
997
8.9
483
Features by Category
Messenger
8.5
203
|
Verified
Not enough data
8.2
201
|
Verified
Not enough data
9.1
273
|
Verified
Not enough data
8.5
250
|
Verified
Not enough data
Channels
7.9
116
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
91
|
Verified
Not enough data
7.6
81
|
Verified
Not enough data
7.8
90
|
Verified
Not enough data
Customers
8.6
225
|
Verified
Not enough data
8.4
202
|
Verified
Not enough data
8.1
241
|
Verified
Not enough data
8.7
242
|
Verified
Not enough data
8.5
246
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
315
|
Verified
Feature Not Available
8.2
309
|
Verified
8.7
62
8.2
288
|
Verified
8.8
70
8.7
305
|
Verified
9.1
67
Organization
8.0
265
|
Verified
9.1
67
8.0
269
|
Verified
9.3
68
8.3
278
|
Verified
9.0
62
Performance Analysis
7.8
241
|
Verified
8.3
66
8.0
261
|
Verified
8.9
71
Sales Analysis
7.5
215
|
Verified
8.4
64
7.7
221
|
Verified
8.7
69
Generative AI
7.5
87
8.2
23
7.6
85
8.2
23
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.8
154
|
Verified
Not enough data
9.4
176
|
Verified
Not enough data
8.3
107
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
9.4
176
|
Verified
Not enough data
9.2
105
Not enough data
9.1
94
Repeatability and Reportability
Not enough data
8.9
134
Not enough data
9.0
134
|
Verified
Not enough data
8.9
126
|
Verified
Not enough data
8.9
78
Not enough data
Feature Not Available
AI and Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
74
Not enough data
8.5
77
Generative AI
Not enough data
7.6
44
Agentic AI - Sales Engagement
Not enough data
8.2
15
Not enough data
8.2
15
Not enough data
8.3
15
Not enough data
8.3
14
Not enough data
8.0
14
Not enough data
8.3
14
Not enough data
8.1
14
Responses
8.2
280
Not enough data
8.3
268
Not enough data
8.4
303
Not enough data
8.1
273
Not enough data
8.0
228
Not enough data
Platform
8.9
309
Not enough data
8.4
291
Not enough data
8.4
275
Not enough data
8.1
281
Not enough data
7.9
240
Not enough data
8.4
261
Not enough data
8.2
286
Not enough data
Generative AI
7.7
84
Not enough data
7.7
82
Not enough data
Conversational Platform
8.6
167
Not enough data
8.4
117
Not enough data
8.7
128
Not enough data
8.6
92
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
147
Not enough data
8.7
138
Not enough data
8.4
92
Not enough data
Generative AI
7.9
31
Not enough data
7.7
31
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
92
Not enough data
8.6
93
Not enough data
8.7
93
Not enough data
8.6
93
Not enough data
8.6
91
Not enough data
8.4
77
Not enough data
8.4
74
CRM Data Enrichment
Not enough data
9.0
94
Not enough data
9.5
103
Not enough data
8.8
88
Not enough data
8.5
85
Not enough data
9.1
75
Account Management
Not enough data
8.4
80
Not enough data
8.7
82
Not enough data
8.5
79
Not enough data
8.6
79
Not enough data
8.7
73
Not enough data
8.4
68
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
8.1
32
Not enough data
8.1
33
Not enough data
8.3
30
Not enough data
8.2
31
Not enough data
8.6
30
Integrations
7.4
92
8.6
37
7.9
95
9.4
42
7.8
91
7.9
37
7.3
88
7.7
37
8.0
95
9.6
42
Branding & Customizatio
8.2
94
8.6
38
8.3
93
8.3
38
7.9
90
8.3
37
Automatic Rules & Configurations
8.5
96
8.8
37
8.2
90
8.9
40
8.1
93
8.4
41
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
543
|
Verified
Not enough data
8.5
539
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
415
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.6
59
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
7.2
6
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
8.7
66
|
Verified
Not enough data
8.9
75
|
Verified
Not enough data
8.8
62
|
Verified
Administrative
Not enough data
Feature Not Available
Not enough data
8.6
61
|
Verified
Not enough data
9.0
66
Agentic AI - Email Tracking
Not enough data
Feature Not Available
Not enough data
8.7
19
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.5
19
Not enough data
8.7
19
Not enough data
8.6
19
Analytics
Not enough data
8.5
200
Not enough data
8.9
220
Not enough data
8.8
215
Customizations
Not enough data
9.2
256
Not enough data
8.8
197
Not enough data
8.8
198
Not enough data
8.8
199
Not enough data
8.3
179
Generative AI
Not enough data
7.7
60
Agentic AI - Sales Analytics
Not enough data
8.8
7
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
8.8
7
Data Sourcing
Not enough data
8.9
81
Not enough data
9.0
83
Not enough data
8.8
76
Not enough data
8.9
84
Not enough data
8.9
81
Predictive Analytics
Not enough data
Feature Not Available
Not enough data
9.0
74
Not enough data
8.7
68
Not enough data
8.6
75
Sales Management
Not enough data
8.9
85
Not enough data
Feature Not Available
Not enough data
8.8
83
Not enough data
9.3
99
Categories
Categories
Shared Categories
Drift and Revenue Grid are categorized as Business Scheduling and AI Sales Assistant
Unique Categories
Drift is categorized as Conversational Support, Conversational Marketing, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
Revenue Grid is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, Sales Analytics, Email Tracking, and Sales Performance Management
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Revenue Grid
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.8%
Information Technology and Services
20.6%
Marketing and Advertising
7.1%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Computer Software
12.5%
Financial Services
11.8%
Information Technology and Services
9.0%
Marketing and Advertising
4.9%
Hospitality
4.9%
Other
56.9%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Can SmartCloud Connect integrate with other business systems apart from Salesforce?
2 Comments
WJ
SmartCloud is a widely spread platform for new business opportunities on different marketing platforms. The idea of salesforce came from...Read more
What is a revenue Grid?
2 Comments
JC
It is an extension you add to move your email/calendar/events from your email to salesforce and vice versa. Read more
Product comparison
1 Comment
Official Response from Revenue Grid
In a nutshell here are the main differences:
- Support of custom objects to create, view and edit
- Extensive customizations options for the layout, full...Read more
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