1. [Home](https://www.g2.com/) 2. ... 3. [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) 4. [Drift Discussions](https://www.g2.com/products/drift/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") ![Reward for good Drift reviews](https://images.g2crowd.com/uploads/medal/image/1000278/fb05db0f7a01bcbc8c3d800a7b5b14d6.svg "Reward for good Drift reviews") ](/products/drift/reviews) [ Drift ](/products/drift/reviews) (1,255)4.4/5 Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships. Show More * * * ### 60.0 Nps Score Already have Drift? ### All Drift Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What is a drift playbook? ](/discussions/what-is-a-drift-playbook) What is a drift playbook? [ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Digital Experience Platforms (DXP) ](https://www.g2.com/tags/digital-experience-platforms-dxp)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software) [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Email Signature Software ](https://www.g2.com/tags/email-signature-software)[ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Buyer Intent Data Tools ](https://www.g2.com/tags/buyer-intent-data-tools) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Drift used for? ](/discussions/what-is-drift-used-for) What is Drift used for? [ Business Scheduling Software ](https://www.g2.com/tags/business-scheduling-software)[ Buyer Intent Data Providers ](https://www.g2.com/tags/buyer-intent-data-providers)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software) [ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Customer Service Automation Software ](https://www.g2.com/tags/customer-service-automation-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do you make a drift playbook? ](/discussions/how-do-you-make-a-drift-playbook) How do you make a drift playbook? [ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Digital Experience Platforms (DXP) ](https://www.g2.com/tags/digital-experience-platforms-dxp)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software) [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Email Signature Software ](https://www.g2.com/tags/email-signature-software)[ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Buyer Intent Data Providers ](https://www.g2.com/tags/buyer-intent-data-providers) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is drift tool? ](/discussions/what-is-drift-tool) What is drift tool? [ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Digital Experience Platforms (DXP) ](https://www.g2.com/tags/digital-experience-platforms-dxp)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software) [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Email Signature Software ](https://www.g2.com/tags/email-signature-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # How much does drift cost? ](/discussions/how-much-does-drift-cost) How much does drift cost? * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Claudia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudia S.") CS Loading... [Claudia S.](https://www.g2.com/users/f941810b-99ed-48be-8ad9-fae24c9665ab "Claudia S.") • over 4 years ago Customer Service Coordinator en CIAL Dun & Bradstreet Customer Service Coordinator en CIAL Dun & Bradstreet More Options - [ # How can Drift be integrated into Salesforce? ](/discussions/how-can-drift-be-integrated-into-salesforce) It´s beneficial that Drift is integrated into Salesforce so that everything is in one place and thus has a 360 view of the customers we serve on a day-to-day basis. [ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Email Signature Software ](https://www.g2.com/tags/email-signature-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) [ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # How can we display multiple client assets? Also can we display a rating continuously? ](/discussions/how-can-we-display-multiple-client-assets-also-can-we-display-a-rating-continuously) Essentially I'd like for drift to offer us the ability to see multiple aspects of a client profile. As of right now, it will only display one part, like the phone number or the email. Ideally, I'd like to be able to see all of the customer information displayed. This would give us a more... [Read more](/discussions/how-can-we-display-multiple-client-assets-also-can-we-display-a-rating-continuously) [ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Email Signature Software ](https://www.g2.com/tags/email-signature-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) [ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # What is your least Drift Video favorite feature? ](/discussions/51482-what-is-your-least-drift-video-favorite-feature) [ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Email Signature Software ](https://www.g2.com/tags/email-signature-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) [ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # How can I use Drift in my Business? ](/discussions/34217-how-can-i-use-drift-in-my-business) [ Conversational Customer Engagement Software ](https://www.g2.com/tags/conversational-customer-engagement-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Email Signature Software ](https://www.g2.com/tags/email-signature-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) [ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.&title=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Drift+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Drift+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdrift%2Fdiscuss%0aAsk+Drift+questions+and+get+answers+from+expert+users+in+our+Drift+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Derek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek B.") DB Loading... [Derek B.](https://www.g2.com/users/8e03529a-71d1-4ca0-9a30-13e3c9caefec "Derek B.") • almost 6 years ago Sales Development Representative at Clio - Cloud-Based Legal Technology Sales Development Representative at Clio - Cloud-Based Legal Technology More Options - [ # What are some options to better streamline the saved replies? ](/discussions/31102-what-are-some-options-to-better-streamline-the-saved-replies) I don't think we utilize the saved replies to the best of our abilities. I'm wondering if there's a better way to utilize them, perhaps by changing the titles to be more searchable? 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