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Compare CustomerGauge and Qualtrics Strategy & Research 
Featured Products
At a Glance
Market Segments
Enterprise (41.3% of reviews)
Enterprise (44.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CustomerGauge
Star Rating
(50)4.6 out of 5
Market Segments
Enterprise (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CustomerGaugeQualtrics Strategy & Research
Star Rating
(2,991)4.4 out of 5
Market Segments
Enterprise (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualtrics Strategy & Research excels in providing a comprehensive suite of tools for conducting research, with users highlighting its ability to gather both qualitative and quantitative feedback effectively. This versatility allows for targeted survey flows, ensuring that the right questions reach the appropriate audience.
- Users say that CustomerGauge stands out for its intuitive interface and seamless integration with other platforms, making it easy to collect customer feedback. Reviewers appreciate the clear analytics it provides, which help in understanding customer experiences and driving actionable insights.
- According to verified reviews, Qualtrics Strategy & Research is praised for its powerful survey design capabilities. Users find that creating complex surveys is straightforward, and the advanced reporting features enable them to quickly identify trends and insights, enhancing their research outcomes.
- Reviewers mention that CustomerGauge's customer support is a significant strength, with many users expressing satisfaction with the assistance they receive. This support is particularly beneficial for B2B account management, where timely help can make a substantial difference in user experience.
- G2 reviewers highlight that while Qualtrics Strategy & Research has a higher overall satisfaction score, CustomerGauge boasts slightly better ratings in areas like quality of support and product direction. This suggests that while Qualtrics offers a robust toolset, CustomerGauge may provide a more personalized support experience.
- Users note that both platforms have their strengths, but Qualtrics Strategy & Research has a significantly larger user base, as evidenced by its higher total number of reviews. This indicates a broader acceptance and reliability in the market, which can be a crucial factor for potential buyers looking for proven solutions.
Pricing
Entry-Level Pricing
CustomerGauge
No pricing availableQualtrics Strategy & Research
No pricing availableFree Trial
CustomerGauge
No trial information availableQualtrics Strategy & Research
Free Trial is available
Ratings
Meets Requirements
8.7
40
8.9
2,498
Ease of Use
8.6
41
8.5
2,502
Ease of Setup
8.6
34
8.3
1,051
Ease of Admin
8.6
34
8.4
1,024
Quality of Support
9.6
41
8.7
2,178
Has the product been a good partner in doing business?
9.5
33
8.7
950
Product Direction (% positive)
9.7
39
8.1
2,411
Features by Category
User Response Methods
Not enough data
8.5
11
Not enough data
6.2
7
Not enough data
5.7
7
Not enough data
7.3
8
Not enough data
8.3
9
Participant Selection
Not enough data
6.9
9
Not enough data
6.9
8
Not enough data
7.5
8
Not enough data
8.1
8
Insights
Not enough data
8.8
11
Not enough data
8.0
9
Not enough data
8.8
10
Generative AI
Not enough data
6.9
7
Administration
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
9.1
9
Capabilities
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Methodology
Not enough data
8.5
8
Not enough data
7.0
9
Not enough data
7.0
9
Generative AI
Not enough data
6.9
7
Not enough data
7.1
7
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
8.6
7
Feature Not Available
7.4
7
Customization
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
8.9
6
Generative AI
Not enough data
6.0
5
Not enough data
5.7
5
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Segment Trending
Not enough data
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Analysis
Not enough data
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Platform
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.8
6
Not enough data
7.5
6
Not enough data
8.9
6
Not enough data
Feedback Analysis
8.3
5
Not enough data
6.3
5
Not enough data
8.6
6
Not enough data
Feedback Sources
7.7
5
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
9.4
6
Not enough data
Generative AI
6.7
5
Not enough data
7.7
5
Not enough data
Survey Management
Not enough data
9.0
448
Not enough data
9.1
451
Not enough data
8.4
396
Not enough data
8.9
447
Survey Customization
Not enough data
8.9
431
Not enough data
8.5
393
Not enough data
8.6
359
Not enough data
8.6
312
Survey Insights
Not enough data
8.5
440
Not enough data
8.4
288
Not enough data
8.7
436
Not enough data
8.5
385
Agentic AI - Survey
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
8.3
12
Brand Signals
Not enough data
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Brand Analytics
Not enough data
8.8
69
Not enough data
8.7
70
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CustomerGauge and Qualtrics Strategy & Research are categorized as Experience Management
Unique Categories
CustomerGauge is categorized as Customer Revenue Optimization, Customer Advocacy, Customer Journey Analytics, and Feedback Analytics
Qualtrics Strategy & Research is categorized as Brand Intelligence, Survey, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
CustomerGauge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.0%
Food & Beverages
10.9%
Computer Software
10.9%
Telecommunications
8.7%
Consulting
4.3%
Other
52.2%
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.4%
Alternatives
Discussions
CustomerGauge has no discussions with answers
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
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