CustomerGauge is a B2B customer experience management platform that enables clients to:
- Collect customer feedback from multiple stakeholders in an account
- Create custom dashboards for displaying real-time results
- Set goals and targets for closing the loop with customers
- Segment customer insights by region, product, facility, and more.
- and align employees CX-related business initiatives
CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to:
- Identify and prioritize the most impactful customer experience improvements
- Forecast the impact of future CX improvements across the customer journey
- and report on the ROI of valuable customer experience initiatives