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At a Glance
Market Segments
Enterprise (73.7% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
CRMNEXT
Star Rating
(19)4.1 out of 5
Market Segments
Enterprise (73.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CRMNEXTSalesforce Sales Cloud
Star Rating
(25,274)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansCRMNEXT vs Salesforce Sales Cloud
When assessing the two solutions, reviewers found CRMNEXT easier to use. However, Salesforce Sales Cloud is easier to set up and administer. Reviewers also preferred doing business with Salesforce Sales Cloud overall.
- Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than CRMNEXT.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Sales Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CRMNEXT over Salesforce Sales Cloud.
Pricing
Entry-Level Pricing
CRMNEXT
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
CRMNEXT
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.0
18
8.8
13,772
Ease of Use
8.5
18
8.2
17,752
Ease of Setup
7.7
10
7.8
8,716
Ease of Admin
7.8
10
7.9
4,429
Quality of Support
7.8
18
8.1
12,011
Has the product been a good partner in doing business?
7.7
10
8.4
4,393
Product Direction (% positive)
8.6
17
8.2
13,446
Features by Category
Sales Force Automation
Not enough data
8.8
9439
|
Verified
Not enough data
8.3
6380
|
Verified
Not enough data
8.7
9160
|
Verified
Not enough data
8.3
9418
|
Verified
Not enough data
8.0
7302
|
Verified
Not enough data
8.2
7594
|
Verified
Not enough data
8.0
6741
|
Verified
Not enough data
8.1
6642
|
Verified
Not enough data
8.3
7393
|
Verified
Marketing Automation
Not enough data
8.0
6653
|
Verified
Not enough data
8.1
6976
|
Verified
Not enough data
8.5
7997
|
Verified
Not enough data
7.9
5416
Customer Support
Not enough data
8.3
6797
|
Verified
Not enough data
8.1
6371
|
Verified
Not enough data
8.2
6767
|
Verified
Not enough data
8.0
5485
|
Verified
Not enough data
8.2
5975
|
Verified
Reporting & Analytics
Not enough data
8.5
8920
|
Verified
Not enough data
8.5
9106
|
Verified
Not enough data
8.2
7416
|
Verified
Mobile & Social
Not enough data
7.9
5603
|
Verified
Not enough data
7.8
5235
|
Verified
Not enough data
7.7
6082
|
Verified
Platform
Not enough data
8.5
3574
|
Verified
Not enough data
8.5
3581
|
Verified
Not enough data
8.6
3606
|
Verified
Not enough data
8.4
2885
|
Verified
Not enough data
8.5
3157
|
Verified
Not enough data
8.1
3180
|
Verified
Not enough data
8.7
3580
|
Verified
Not enough data
8.1
3014
Integration
Not enough data
8.5
2589
|
Verified
Not enough data
8.5
3041
|
Verified
Not enough data
8.5
2882
|
Verified
Generative AI
Not enough data
7.6
874
Agentic AI - CRM
Not enough data
7.8
235
Not enough data
7.9
236
Not enough data
8.2
233
Not enough data
8.0
231
Not enough data
8.0
229
Not enough data
8.1
231
Not enough data
8.2
232
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
268
Not enough data
8.8
287
Not enough data
8.7
309
Not enough data
8.6
284
Organization
Not enough data
8.9
344
Not enough data
8.8
335
Not enough data
8.8
329
Performance Analysis
Not enough data
8.4
278
Not enough data
8.8
301
Sales Analysis
Not enough data
8.4
279
Not enough data
8.8
293
Generative AI
Not enough data
8.4
117
Not enough data
8.4
117
Agentic AI - AI Sales Assistant
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
9.3
22
Not enough data
9.2
22
Not enough data
9.2
22
Integrated Workflows
Not enough data
8.7
514
Not enough data
8.5
506
Not enough data
8.1
462
Not enough data
8.1
457
Not enough data
8.8
515
Not enough data
8.4
464
Not enough data
8.6
477
Repeatability and Reportability
Not enough data
8.4
479
Not enough data
8.7
497
Not enough data
8.7
493
Not enough data
8.3
479
Not enough data
7.7
413
AI and Automation
Not enough data
8.5
457
Not enough data
8.4
464
Not enough data
8.3
424
Not enough data
8.0
428
Not enough data
7.8
410
Generative AI
Not enough data
7.4
264
Agentic AI - Sales Engagement
Not enough data
8.3
84
Not enough data
8.4
84
Not enough data
8.5
82
Not enough data
8.4
84
Not enough data
8.3
84
Not enough data
8.2
84
Not enough data
8.5
83
Call Analytics
Not enough data
8.7
130
Not enough data
8.6
134
Not enough data
8.7
130
Not enough data
8.9
130
Agent Performance Management
Not enough data
8.7
139
Not enough data
8.7
123
Not enough data
8.8
140
Generative AI
Not enough data
8.2
55
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
171
Not enough data
8.5
162
Not enough data
8.5
167
Not enough data
8.6
167
Not enough data
8.6
165
Not enough data
8.8
165
Not enough data
8.2
162
Territory Management - Sales Planning
Not enough data
8.5
163
Not enough data
8.5
168
Quota & Capacity Management - Sales Planning
Not enough data
8.4
165
Not enough data
8.3
172
Not enough data
8.4
166
Agentic AI - Sales Planning
Not enough data
8.4
53
Not enough data
8.5
52
Agentic AI - Lead Scoring
Not enough data
7.7
45
Not enough data
8.2
45
Not enough data
7.8
45
Not enough data
7.9
46
Attribution
Not enough data
8.9
440
Not enough data
8.9
444
Not enough data
8.6
426
Discovery
Not enough data
8.9
447
Not enough data
8.6
442
Not enough data
8.6
424
Management
Not enough data
8.5
412
Not enough data
8.6
430
Platform
Not enough data
8.6
422
Not enough data
8.6
422
Agentic AI - Sales Performance Management
Not enough data
8.4
69
Not enough data
8.5
69
Not enough data
8.5
70
Incentives
Not enough data
8.1
432
Not enough data
8.4
495
Not enough data
8.0
431
Not enough data
8.5
507
Personalization
Not enough data
8.6
476
Not enough data
8.8
554
Not enough data
8.9
585
Not enough data
8.6
531
Administrative
Not enough data
8.7
559
Not enough data
8.5
522
Not enough data
8.4
503
Agentic AI - Email Tracking
Not enough data
8.2
64
Not enough data
8.4
62
Not enough data
8.4
62
Not enough data
8.2
63
Not enough data
8.3
63
Not enough data
8.3
62
Not enough data
8.4
65
Analytics
Not enough data
8.3
569
Not enough data
8.4
577
Not enough data
8.3
591
Customizations
Not enough data
8.7
621
Not enough data
8.5
589
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
598
Generative AI
Not enough data
7.5
291
Agentic AI - Sales Analytics
Not enough data
8.2
77
Not enough data
8.6
76
Not enough data
8.3
76
Not enough data
8.3
76
Not enough data
8.2
76
Data Sourcing
Not enough data
8.5
962
Not enough data
8.7
993
Not enough data
8.3
897
Not enough data
8.7
1024
Not enough data
8.6
957
Predictive Analytics
Not enough data
8.4
939
Not enough data
8.6
952
Not enough data
8.1
850
Not enough data
8.3
890
Sales Management
Not enough data
8.7
979
Not enough data
8.1
853
Not enough data
8.6
974
Not enough data
8.8
1042
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
182
Not enough data
8.7
42
Contacts
Not enough data
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Insights
Not enough data
9.1
186
Not enough data
8.9
182
Not enough data
8.2
178
Not enough data
8.5
188
Not enough data
8.4
183
Not enough data
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
256
Not enough data
8.8
249
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
237
Not enough data
8.6
235
Not enough data
8.6
215
Not enough data
8.6
203
Not enough data
8.9
227
Not enough data
8.9
228
Not enough data
8.7
201
Generative AI
Not enough data
7.6
71
Agentic AI - Sales Enablement
Not enough data
8.0
28
Not enough data
8.1
28
Not enough data
8.1
28
Content Management
Not enough data
8.3
347
Not enough data
8.1
337
Not enough data
8.2
322
Not enough data
8.5
313
Not enough data
8.3
330
Analytics
Not enough data
8.7
337
Not enough data
8.4
336
Not enough data
8.4
219
Not enough data
8.3
345
Learning Management - Sales Enablement
Not enough data
8.6
21
Not enough data
8.6
21
Not enough data
8.6
21
Revenue Enablement - Sales Enablement
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
8.9
20
Content
8.2
11
Not enough data
Platform Additional Functionality
8.8
12
Not enough data
7.6
12
Not enough data
8.3
7
Not enough data
7.9
11
Not enough data
9.0
7
Not enough data
Platform Reporting and Analytics
7.4
11
Not enough data
9.3
5
Not enough data
Customer Support
8.3
13
Not enough data
7.7
8
Not enough data
8.3
6
Not enough data
6.3
9
Not enough data
Marketing Automation
9.1
9
Not enough data
9.0
10
Not enough data
9.0
7
Not enough data
Sales Force Automation
8.7
9
Not enough data
8.7
9
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Financial Services CRM
Not enough data
Not enough data
Categories
Categories
Shared Categories
CRMNEXT and Salesforce Sales Cloud share no categories
Unique Categories
CRMNEXT is categorized as Financial Services CRM
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
CRMNEXT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
36.8%
Banking
31.6%
Financial Services
10.5%
Medical Devices
5.3%
Mechanical or Industrial Engineering
5.3%
Other
10.5%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Alternatives
Discussions
What is the best way to integrate systems without adding more layers
1 Comment
JG
Hey Sachin! We integrate directly into the core which allows us to not add extra layers but a single layer where all systems can speak to one another. Our...Read more
What is a CRM tool?
1 Comment
PB
CRM is basically customer relationship management and it helps the organization in maintaining a single source of customer information. There are different...Read more
CRMNEXT has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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