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Compare Gusto and Sage HCM 
Featured Products
At a Glance
Market Segments
Small-Business (84.1% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
$11.00 1 Per Employee Per Month
Gusto
Star Rating
(8,054)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSage HCM
Star Rating
(13)4.7 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 1 Per Employee Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in ease of use, with many users highlighting its intuitive interface and features like the On-Demand Pay option, which makes accessing pay stubs quick and straightforward. In contrast, Sage HCM users mention that while the system is functional, it can be less user-friendly, particularly for those who are not tech-savvy.
- Users say Gusto's implementation process is notably quick and efficient, with many praising the intuitive onboarding wizard that helps new users get started without hassle. On the other hand, Sage HCM users have noted challenges during setup, indicating that the process can be more complex and time-consuming.
- Reviewers mention that Gusto provides excellent customer support, with users appreciating the responsiveness and helpfulness of the support team. While Sage HCM also receives positive feedback for its support, some users feel that Gusto's service is more accessible and user-friendly, especially for small businesses.
- According to verified reviews, Gusto shines in its ability to handle payroll for both US and international contractors seamlessly, which is a significant advantage for businesses with diverse workforces. Sage HCM, while capable, is noted for its strength in managing complex pay calculations, making it more suitable for mid-market companies with intricate payroll needs.
- G2 reviewers highlight Gusto's strong performance in reporting and dashboards, with users appreciating the flexibility in data views that allow for tailored reporting. In contrast, Sage HCM's reporting features are seen as adequate but less dynamic, which may limit users looking for in-depth analytics.
- Users report that Gusto's mobile app is highly rated, making it easy for employees to manage their time and access payroll information on the go. Sage HCM's mobile capabilities, however, are viewed as lacking, with users expressing a desire for more robust mobile functionality to support their workforce.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Sage HCM
Criterion HCM for HR
$11.00
1 Per Employee Per Month
Criterion HCM delivers three different capabilities within its completely unified platform: HR, Payroll & Talent Engagement. This price is for the HR management component.
- Unified Cloud Database
- Simple, yet Sophisticated
Free Trial
Gusto
Free Trial is available
Sage HCM
No trial information availableRatings
Meets Requirements
9.4
6,236
8.8
12
Ease of Use
9.5
6,441
8.5
12
Ease of Setup
9.3
5,117
6.5
10
Ease of Admin
9.3
2,209
8.1
8
Quality of Support
9.0
5,203
9.2
12
Has the product been a good partner in doing business?
9.1
2,207
9.2
8
Product Direction (% positive)
9.2
6,315
8.9
11
Features by Category
Core HR
8.8
899
8.6
7
9.0
907
7.5
6
8.1
792
6.7
6
8.6
842
7.6
7
8.8
859
8.3
7
8.7
862
8.3
7
Generative AI
7.2
472
Not enough data
Platform
8.2
2237
8.8
7
8.0
2046
8.6
7
Feature Not Available
6.1
6
8.9
2267
8.3
7
9.2
2272
9.0
7
8.9
2178
6.4
7
8.8
2239
8.1
7
9.1
2263
7.9
7
Employee Self Service
9.5
5105
|
Verified
8.7
5
8.9
4632
|
Verified
7.7
5
9.0
4693
|
Verified
7.0
5
Administration
9.4
4936
|
Verified
8.0
5
9.0
4575
|
Verified
7.7
5
9.6
5041
|
Verified
8.7
5
8.9
4432
|
Verified
7.3
5
9.2
4640
|
Verified
7.7
5
8.8
4155
|
Verified
8.0
5
9.1
4358
|
Verified
7.0
5
9.2
4528
|
Verified
8.0
5
9.2
4535
|
Verified
7.7
5
Taxes
9.3
4815
|
Verified
6.7
5
9.2
4691
|
Verified
6.7
5
Feature Not Available
6.3
5
Integration
8.6
4080
|
Verified
8.0
5
8.8
4104
|
Verified
7.0
5
8.8
4156
|
Verified
7.3
5
8.6
3899
|
Verified
7.0
5
Platform
9.0
4558
|
Verified
7.3
5
9.2
4558
|
Verified
7.7
5
9.3
4761
|
Verified
8.3
5
9.2
4435
|
Verified
8.3
5
Benefits Administration Platform Features
9.0
1357
Not enough data
8.9
1312
Not enough data
8.4
1217
Not enough data
9.0
1323
Not enough data
9.0
1305
Not enough data
9.2
1343
Not enough data
9.0
1275
Not enough data
8.8
1250
Not enough data
Benefits Administration Platform Features
9.0
1357
Not enough data
8.9
1312
Not enough data
8.4
1217
Not enough data
9.0
1323
Not enough data
9.0
1305
Not enough data
9.2
1343
Not enough data
9.0
1275
Not enough data
9.1
928
Not enough data
8.8
1250
Not enough data
8.5
1058
Not enough data
8.3
975
Not enough data
8.9
1040
Not enough data
Generative AI
7.2
838
Not enough data
7.2
835
Not enough data
7.1
830
Not enough data
Platform
8.2
2237
8.8
7
8.0
2046
8.6
7
Feature Not Available
6.1
6
8.9
2267
8.3
7
9.2
2272
9.0
7
8.9
2178
6.4
7
8.8
2239
8.1
7
9.1
2263
7.9
7
Platform Basics
8.5
183
Not enough data
9.2
191
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
754
Not enough data
9.0
762
Not enough data
Platform Payment Content
9.0
757
Not enough data
8.4
651
Not enough data
9.1
734
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
240
Not enough data
7.9
242
Not enough data
7.8
243
Not enough data
7.9
244
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1148
Not enough data
9.1
1171
Not enough data
9.2
1167
Not enough data
8.4
1085
Not enough data
8.8
1098
Not enough data
8.6
1091
Not enough data
Platform Additional Functionality
9.2
1146
Not enough data
8.7
1091
Not enough data
8.5
1064
Not enough data
8.9
1110
Not enough data
9.1
1131
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1057
Not enough data
8.8
1041
Not enough data
Platform
8.2
2237
8.8
7
8.0
2046
8.6
7
Feature Not Available
6.1
6
8.9
2267
8.3
7
9.2
2272
9.0
7
8.9
2178
6.4
7
8.8
2239
8.1
7
9.1
2263
7.9
7
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1094
Not enough data
Platform
8.2
2237
8.8
7
8.0
2046
8.6
7
Feature Not Available
6.1
6
8.9
2267
8.3
7
9.2
2272
9.0
7
8.9
2178
6.4
7
8.8
2239
8.1
7
9.1
2263
7.9
7
Categories
Categories
Unique Categories
Gusto is categorized as Contractor Payments, Onboarding, Benefits Administration, and Contractor Management
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sage HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.5%
Computer Software
5.3%
Accounting
5.2%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.5%
Other
74.6%
Consumer Services
16.7%
Construction
16.7%
Consulting
8.3%
Staffing and Recruiting
8.3%
Retail
8.3%
Other
41.7%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Sage HCM has no discussions with answers
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