Compare Gusto and Sage HCM 
Featured Products
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Mid-Market (64.3% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
$11.00 1 Per Employee Per Month
Gusto
Star Rating
(9,794)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSage HCM
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 1 Per Employee Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that simplifies payroll processing and employee onboarding. One user noted, "I primarily use Gusto to run payroll, onboard and offboard employees, track benefits, and stay compliant with tax agencies," highlighting its organized approach to HR systems.
- Users say that Sage HCM offers strong payroll capabilities, particularly for complex pay calculations and tax compliance across multiple jurisdictions. A reviewer mentioned, "I appreciate how Criterion HCM facilitates payroll processing, making it quicker, more accurate, and less manual," showcasing its effectiveness in handling intricate payroll needs.
- According to verified reviews, Gusto's implementation process is notably quick and straightforward, with users praising the intuitive onboarding wizard that helps new clients get started without hassle. This contrasts with Sage HCM, where some users found the setup to be more challenging, indicating a need for greater flexibility during integration.
- Reviewers mention that Gusto provides excellent support, with a quality rating that reflects its responsiveness and helpfulness. Users have commented on the "fast updates/emails," which contribute to a positive experience, while Sage HCM also receives praise for its customer support, particularly for its developers' willingness to implement improvements based on client feedback.
- G2 reviewers highlight that Gusto is particularly well-suited for small businesses, with 84.1% of reviews coming from this segment. Users appreciate the reasonable pricing and the overall value it provides, while Sage HCM is more focused on mid-market clients, which may not align as well with smaller organizations looking for tailored solutions.
- Users report that Gusto's mobile capabilities are superior, with a score reflecting its ease of use on mobile devices. One user noted, "Simple to use," which is crucial for businesses with employees who need access on the go. In contrast, Sage HCM's mobile functionality has been described as less robust, which could be a drawback for companies prioritizing mobile access.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Sage HCM
Criterion HCM for HR
$11.00
1 Per Employee Per Month
Criterion HCM delivers three different capabilities within its completely unified platform: HR, Payroll & Talent Engagement. This price is for the HR management component.
- Unified Cloud Database
- Simple, yet Sophisticated
Free Trial
Gusto
Free Trial is available
Sage HCM
No trial information availableRatings
Meets Requirements
9.4
7,076
8.6
13
Ease of Use
9.5
7,299
8.2
13
Ease of Setup
9.3
5,897
6.5
11
Ease of Admin
9.3
2,372
8.1
8
Quality of Support
9.0
5,881
9.1
13
Has the product been a good partner in doing business?
9.1
2,369
9.2
8
Product Direction (% positive)
9.2
7,108
9.0
12
Features by Category
Core HR
8.8
909
8.6
7
9.0
945
7.5
6
8.1
800
6.7
6
8.6
848
7.6
7
8.8
876
8.3
7
8.7
882
8.3
7
Generative AI
7.2
474
Not enough data
Platform
8.2
2251
8.8
7
8.0
2056
8.6
7
Feature Not Available
6.1
6
8.9
2299
8.3
7
9.3
2303
9.0
7
8.9
2209
6.4
7
8.8
2266
8.1
7
9.1
2278
7.9
7
Employee Self Service
9.5
5370
|
Verified
8.7
5
8.9
4766
|
Verified
7.7
5
9.0
4821
|
Verified
7.0
5
Administration
9.4
5190
|
Verified
8.0
5
9.1
4737
|
Verified
7.7
5
9.6
5165
|
Verified
8.7
5
8.9
4480
|
Verified
7.3
5
9.2
4693
|
Verified
7.7
5
8.8
4168
|
Verified
8.0
5
9.1
4382
|
Verified
7.0
5
9.2
4562
|
Verified
8.0
5
9.2
4554
|
Verified
7.7
5
Taxes
9.3
4971
|
Verified
6.7
5
9.2
4812
|
Verified
6.7
5
Feature Not Available
6.3
5
Integration
8.6
4165
|
Verified
8.0
5
8.8
4134
|
Verified
7.0
5
8.8
4182
|
Verified
7.3
5
8.6
3903
|
Verified
7.0
5
Platform
9.0
4667
|
Verified
7.3
5
9.2
4602
|
Verified
7.7
5
9.3
5042
|
Verified
8.3
5
9.2
4511
|
Verified
8.3
5
Benefits Administration Platform Features
9.0
1363
Not enough data
8.9
1315
Not enough data
8.4
1222
Not enough data
9.0
1338
Not enough data
9.1
1310
Not enough data
9.2
1353
Not enough data
9.0
1278
Not enough data
8.8
1255
Not enough data
Benefits Administration Platform Features
9.0
1363
Not enough data
8.9
1315
Not enough data
8.4
1222
Not enough data
9.0
1338
Not enough data
9.1
1310
Not enough data
9.2
1353
Not enough data
9.0
1278
Not enough data
9.1
932
Not enough data
8.8
1255
Not enough data
8.5
1061
Not enough data
8.3
977
Not enough data
8.9
1043
Not enough data
Generative AI
7.2
840
Not enough data
7.2
837
Not enough data
7.1
832
Not enough data
Platform
8.2
2251
8.8
7
8.0
2056
8.6
7
Feature Not Available
6.1
6
8.9
2299
8.3
7
9.3
2303
9.0
7
8.9
2209
6.4
7
8.8
2266
8.1
7
9.1
2278
7.9
7
Automation
9.0
10
Not enough data
Logistics
Not enough data
Not enough data
9.6
9
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
9.6
12
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
10.0
12
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Platform Basics
8.5
184
Not enough data
9.2
192
Not enough data
8.9
184
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
186
Not enough data
8.5
180
Not enough data
8.8
178
Not enough data
Platform Additional Functionality
8.8
181
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
757
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
737
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
247
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1153
Not enough data
9.1
1179
Not enough data
9.2
1180
Not enough data
8.4
1091
Not enough data
8.8
1101
Not enough data
8.6
1094
Not enough data
Platform Additional Functionality
9.2
1156
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1113
Not enough data
9.1
1138
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1059
Not enough data
8.8
1041
Not enough data
Platform
8.2
2251
8.8
7
8.0
2056
8.6
7
Feature Not Available
6.1
6
8.9
2299
8.3
7
9.3
2303
9.0
7
8.9
2209
6.4
7
8.8
2266
8.1
7
9.1
2278
7.9
7
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1112
Not enough data
Platform
8.2
2251
8.8
7
8.0
2056
8.6
7
Feature Not Available
6.1
6
8.9
2299
8.3
7
9.3
2303
9.0
7
8.9
2209
6.4
7
8.8
2266
8.1
7
9.1
2278
7.9
7
Categories
Categories
Shared Categories
Gusto and Sage HCM are categorized as Core HR, Payroll, HCM Software, and Performance Management
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, and Benefits Administration
Sage HCM is categorized as Other Recruiting
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sage HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.8%
Computer Software
5.0%
Accounting
5.0%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.7%
Other
74.8%
Construction
23.1%
Consumer Services
15.4%
Consulting
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Other
38.5%
Discussions
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Sage HCM has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
