I’ve worked with a wide range of HCM solutions throughout my career, and Criterion HCM truly stands out as a scalable, user-friendly, and highly configurable platform that meets the complex demands of modern HR operations.
I first implemented Criterion in my role as an HR Generalist at a social services organization with approximately 250 employees. We were a lean HR team managing a high volume of transactional, reactionary, and compliance-related tasks. Adopting Criterion allowed us to operationalize efficiency by leveraging workflow automation, self-service functionality, and role-based access controls. The platform enabled us to decentralize HR processes, empowering managers and employees to own their experience and access information that mattered to them.
Payroll was previously a highly manual, time-consuming process that left little room for flexibility or transparency. As a result, we were effectively locked into a rigid compensation structure that didn’t reflect the nuanced contributions of our employees or allow for differentiated rewards. This not only created inefficiencies, but also contributed to a perception that compensation wasn’t aligned with performance or value. With Criterion, we were able to automate payroll processes, apply complex pay rules, and generate real-time visibility into how employees worked and got paid, enabling the ability to be more equitable and responsive.
Over the past three years, I’ve moved into an HCM Implementation Consultant role doing implementations of Criterion every day, and remain impressed by its flexibility and effectiveness across industries.
Overall, Criterion HCM strikes the perfect balance between functionality and flexibility. It’s a robust system that scales with your organization and enables HR to move from administrative execution to strategic impact. If you're looking to reduce administrative burden, enhance employee experience, and modernize your HRIS ecosystem—Criterion delivers. Review collected by and hosted on G2.com.
Because Criterion is so flexible and open-ended, a strong implementation team is essential. If you're not clear on your internal processes or don’t have the right support, you might miss opportunities to fully optimize the system. Fortunately, once it’s set up properly, it runs beautifully. Review collected by and hosted on G2.com.
We're thrilled to hear that Criterion HCM has had such a positive impact on your HR operations and payroll processes. Thank you for sharing your experience and highlighting the platform's scalability, user-friendliness, and configurability. We're committed to providing a solution that empowers HR teams to streamline their processes and make a strategic impact. Thank you for being a part of the Criterion HCM Success!
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