Compare ContactPigeon and SAP Engagement Cloud (formerly SAP Emarsys) 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Mid-Market (53.4% of reviews)
Entry-Level Pricing
No pricing available
$
ContactPigeon
Star Rating
(280)4.9 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ContactPigeonSAP Engagement Cloud (formerly SAP Emarsys)
Star Rating
(608)4.2 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ContactPigeon excels in user experience, with many users praising its intuitive interface and ease of use. Reviewers highlight how the platform allows them to manage various communication channels like email campaigns and push notifications seamlessly, making it a favorite for small businesses.
- Users say that SAP Engagement Cloud (formerly SAP Emarsys) offers robust automation features, particularly for email marketing and customer journey management. Many appreciate its ability to personalize campaigns at scale using real-time data and AI insights, which enhances engagement and effectiveness.
- According to verified reviews, ContactPigeon stands out for its comprehensive support and quick implementation process. Users mention that the platform's onboarding is straightforward, allowing them to start running campaigns without extensive training or setup time.
- Reviewers mention that while SAP Engagement Cloud provides powerful tools for larger mid-market businesses, some users find it less adaptable to their specific workflows, leading to configuration challenges. This can be a hurdle for teams looking for a more tailored experience.
- G2 reviewers highlight that ContactPigeon’s multi-channel capabilities, including Viber messaging and pop-ups, enable businesses to engage customers effectively across different platforms. This versatility is particularly beneficial for small businesses aiming to maximize their outreach.
- Users report that SAP Engagement Cloud's strong analytics and reporting features are a significant advantage, allowing businesses to track campaign performance and audience insights effectively. However, some users feel that the learning curve can be steep, which may hinder new users from fully leveraging its capabilities.
Pricing
Entry-Level Pricing
ContactPigeon
No pricing availableSAP Engagement Cloud (formerly SAP Emarsys)
ESSENTIAL
$
Achieve your most essential objectives through marketing personalization and automation.
Free Trial
ContactPigeon
No trial information availableSAP Engagement Cloud (formerly SAP Emarsys)
No trial information availableRatings
Meets Requirements
9.7
149
8.3
405
Ease of Use
9.5
180
8.2
411
Ease of Setup
9.6
125
7.1
217
Ease of Admin
9.7
82
8.2
172
Quality of Support
9.9
155
8.4
399
Has the product been a good partner in doing business?
9.9
75
8.5
173
Product Direction (% positive)
10.0
134
8.9
379
Features by Category
Email Marketing
9.7
51
8.7
264
|
Verified
9.8
41
8.7
248
|
Verified
9.8
25
8.5
258
|
Verified
9.9
47
8.3
233
|
Verified
Online Marketing
9.6
30
7.0
158
|
Verified
9.9
34
8.0
191
|
Verified
9.8
19
8.1
218
|
Verified
9.9
15
8.0
215
|
Verified
Feature Not Available
7.8
158
Lead Management
9.8
16
7.9
174
|
Verified
9.6
12
7.8
192
|
Verified
9.4
33
8.5
243
|
Verified
9.7
10
7.8
161
|
Verified
9.6
14
8.0
159
|
Verified
9.7
10
8.2
183
|
Verified
10.0
11
7.8
146
|
Verified
9.8
11
8.2
144
|
Verified
Campaign Management
Feature Not Available
8.2
182
|
Verified
Feature Not Available
7.8
122
Feature Not Available
7.6
113
|
Verified
Feature Not Available
7.0
84
Social
Feature Not Available
7.3
93
9.2
8
7.5
103
|
Verified
Feature Not Available
7.4
101
|
Verified
Feature Not Available
7.4
93
|
Verified
9.2
12
7.5
104
|
Verified
Reporting & Analytics
9.1
18
8.0
238
|
Verified
9.7
18
7.8
176
|
Verified
9.4
12
7.6
165
|
Verified
9.5
11
7.4
173
|
Verified
Feature Not Available
7.4
109
Platform
Feature Not Available
7.5
153
|
Verified
Feature Not Available
8.1
136
|
Verified
9.7
19
8.5
152
|
Verified
9.8
9
7.9
106
|
Verified
9.5
10
6.8
107
|
Verified
9.6
27
8.5
137
|
Verified
Feature Not Available
7.6
103
|
Verified
Agentic AI - Marketing Automation
Not enough data
6.5
29
Not enough data
6.1
28
Not enough data
6.4
30
Not enough data
6.4
29
Not enough data
6.6
29
Not enough data
6.7
29
Integration
9.8
21
7.8
159
|
Verified
9.8
18
7.6
152
|
Verified
9.4
13
7.4
117
|
Verified
Metrics
Not enough data
7.8
35
Not enough data
8.1
38
Not enough data
8.0
30
Not enough data
8.0
34
Not enough data
8.1
33
Not enough data
8.3
35
Not enough data
7.8
33
Not enough data
8.3
36
Not enough data
8.0
33
Reporting
Not enough data
8.0
40
Not enough data
8.1
37
Not enough data
7.8
35
Not enough data
8.6
39
Not enough data
8.1
37
Not enough data
7.9
32
Not enough data
7.7
37
Other
Not enough data
8.2
35
Not enough data
8.0
32
Not enough data
8.0
29
Not enough data
8.4
36
Not enough data
8.2
31
Not enough data
8.4
31
Not enough data
7.7
34
Agentic AI - Digital Analytics
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
7.1
8
Administration
Not enough data
7.1
38
Not enough data
7.5
36
Not enough data
8.3
40
Not enough data
8.5
40
Administration
Not enough data
8.2
82
Not enough data
7.9
75
Not enough data
7.8
75
Not enough data
8.6
85
Not enough data
7.1
58
Not enough data
7.8
65
Integrations
Not enough data
7.8
48
Not enough data
7.8
58
Not enough data
8.0
58
Not enough data
7.7
58
Platform
Not enough data
8.1
55
Not enough data
7.9
54
Not enough data
8.3
49
Not enough data
7.8
64
Not enough data
8.2
59
Not enough data
8.4
73
Not enough data
8.0
55
Not enough data
8.4
70
Diagnosis
Not enough data
6.9
61
Not enough data
7.3
66
Not enough data
7.8
72
Not enough data
7.4
65
Tracking
Not enough data
7.3
70
Not enough data
7.1
61
Not enough data
8.2
86
Not enough data
8.0
80
Not enough data
7.3
59
Reporting
Not enough data
8.2
93
Not enough data
7.6
80
Not enough data
7.6
72
Not enough data
7.6
77
Agentic AI - Email Deliverability
Not enough data
6.7
18
Not enough data
7.0
18
Not enough data
7.2
18
Not enough data
6.3
18
Not enough data
7.2
18
Analytics
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
9.1
9
Content Management
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Feature Not Available
Design & Development
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.2
10
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
7.5
10
Agentic AI - Location-Based Marketing Features
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
7.7
11
Not enough data
8.0
10
Not enough data
8.2
11
Not enough data
7.6
11
Visitor Behavior
9.7
11
8.5
94
|
Verified
9.9
13
8.8
101
|
Verified
10.0
10
8.2
79
|
Verified
Templates
9.3
10
8.0
96
|
Verified
9.5
10
8.6
98
|
Verified
9.7
10
8.5
95
|
Verified
Personalization
9.8
10
8.6
104
|
Verified
9.9
12
8.4
93
|
Verified
9.8
10
8.5
96
|
Verified
10.0
7
8.4
69
|
Verified
9.6
9
8.7
86
|
Verified
9.7
11
8.6
100
|
Verified
9.4
6
8.5
96
|
Verified
9.8
11
8.7
92
|
Verified
Multichannel
10.0
8
8.3
86
|
Verified
9.8
9
8.9
117
|
Verified
10.0
12
8.4
89
|
Verified
Administration
9.6
9
8.7
105
|
Verified
9.7
10
8.5
111
|
Verified
10.0
9
8.5
102
|
Verified
9.6
9
8.2
90
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
5.2
8
Not enough data
5.4
8
Campaigns
10.0
13
7.7
24
10.0
12
8.3
26
9.7
13
7.9
24
9.9
12
8.3
27
9.6
12
8.0
24
Analytics
9.8
8
7.6
24
10.0
6
7.3
24
Optimization
10.0
8
7.6
24
9.7
21
8.2
25
9.8
8
7.0
22
10.0
8
7.4
23
Agentic AI - Push Notification
Not enough data
6.5
13
Not enough data
6.4
13
Not enough data
6.4
13
Logistics
9.5
10
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
Testing & Tracking
9.8
7
Not enough data
9.3
7
Not enough data
9.7
6
Not enough data
Agentic AI - Direct Mail Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
8.8
20
Not enough data
8.9
19
Targeting
Not enough data
8.7
19
Not enough data
8.3
17
Triggered Content
Not enough data
8.1
15
Not enough data
8.9
21
Not enough data
8.9
19
Personalized Content
Not enough data
8.4
20
Not enough data
9.0
15
Not enough data
8.6
17
Agentic AI - Personalization Engines
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Templates
9.4
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
10.0
9
Not enough data
Edit
9.4
8
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
Logistics
9.4
9
Not enough data
9.4
8
Not enough data
9.5
7
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.3
23
Not enough data
7.4
18
Not enough data
8.5
24
Not enough data
7.7
17
Not enough data
8.0
20
Not enough data
7.1
18
Not enough data
8.3
23
Not enough data
7.9
19
SMS Platform
Not enough data
7.8
23
Not enough data
8.6
23
Not enough data
7.4
17
Not enough data
6.9
15
Not enough data
7.1
16
Not enough data
8.2
19
Agentic AI - SMS Marketing
Not enough data
5.4
9
Not enough data
5.4
9
Not enough data
6.1
9
Not enough data
5.6
9
Not enough data
5.2
9
Not enough data
5.6
9
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.8
8
8.6
50
9.8
9
8.6
48
Platform Data
9.7
10
8.1
45
9.5
7
8.0
47
9.5
10
8.4
51
9.6
8
7.9
44
Platform Additional Functionality
9.8
7
7.8
44
9.3
7
8.1
42
9.4
9
7.9
40
Agentic AI - Customer Journey Analytics
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
8.3
9
Page Customization
10.0
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Page Optimization
10.0
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Integrations
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
Not enough data
8.4
15
Not enough data
8.6
15
Not enough data
8.4
17
Not enough data
8.5
22
Not enough data
7.4
12
Not enough data
7.8
13
Loyalty Platform
Not enough data
8.7
15
Not enough data
8.7
18
Not enough data
8.3
15
Not enough data
8.5
16
Not enough data
8.8
18
Agentic AI - Loyalty Management
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
6.9
6
Analysis
Not enough data
8.0
43
Not enough data
8.3
68
|
Verified
Not enough data
7.7
38
Not enough data
8.1
54
Campaigns
Not enough data
7.9
42
|
Verified
Not enough data
8.4
46
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
7.8
32
Not enough data
9.1
64
Not enough data
8.8
62
Engagement
Not enough data
8.1
52
Platform
Not enough data
8.4
59
Not enough data
8.1
28
|
Verified
Not enough data
8.3
43
Agentic AI - Mobile Marketing
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
5.4
9
Not enough data
6.0
8
Not enough data
6.4
7
Not enough data
7.4
7
Marketing Operations
Not enough data
8.0
70
|
Verified
Not enough data
8.5
83
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.8
81
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.3
94
|
Verified
Not enough data
8.4
101
|
Verified
Not enough data
8.1
74
|
Verified
Not enough data
8.0
75
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
8.1
73
Agentic AI - Marketing Analytics
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
7.3
16
Categories
Categories
Shared Categories
ContactPigeon and SAP Engagement Cloud (formerly SAP Emarsys) are categorized as Push Notification, E-Commerce Personalization, Customer Journey Analytics, and Marketing Automation
Unique Categories
ContactPigeon is categorized as Retail Intelligence, Email Template Builder, Direct Mail Automation, Landing Page Builders, and Customer Data Platform (CDP)
SAP Engagement Cloud (formerly SAP Emarsys) is categorized as SMS Marketing, Personalization Engines, Location-Based Marketing, Digital Experience Platforms (DXP), Email Deliverability, Loyalty Management, Marketing Analytics, Transactional Email, Mobile Marketing, and Digital Analytics
Reviews
Reviewers' Company Size
ContactPigeon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Engagement Cloud (formerly SAP Emarsys)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
18.3%
Retail
14.7%
Marketing and Advertising
12.2%
Cosmetics
8.3%
Health, Wellness and Fitness
7.9%
Other
38.5%
Retail
28.0%
Apparel & Fashion
10.4%
Consumer Goods
5.3%
Marketing and Advertising
4.7%
Sporting Goods
3.9%
Other
47.6%
Alternatives
Discussions
ContactPigeon has no discussions with answers
Can I add other templates if I don't want to use html?
2 Comments
WY
Hola Pamela!
Gracias por tu pregunta.
Our Template Editor does let you design and create your own templates. As long as you have the VCE enabled, this is a...Read more
how much turnvoer my company need before emarsys is worth.
1 Comment
PD
Hi Timo, Thank you for your question. It is usually its 50-500m + annual turnover.Read more
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