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At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,734)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "ConnectWise ScreenConnect" excels in "Remote Control" with a score of 9.8, making it a preferred choice for those needing seamless remote support. In contrast, "JumpCloud" scores lower at 8.2, indicating it may not be as effective for users requiring robust remote access capabilities.
- Reviewers mention that "ConnectWise ScreenConnect" offers superior "Session Recording" features, scoring 9.1, which is crucial for businesses needing to review past sessions for training or compliance. "JumpCloud," however, has a lower score of 7.9, suggesting it may lack in this area.
- G2 users highlight that "JumpCloud" shines in "User Provisioning" with a score of 9.0, making it an excellent choice for organizations looking for efficient onboarding processes. In comparison, "ConnectWise ScreenConnect" does not focus as heavily on this feature, which may be a drawback for users prioritizing user management.
- Users on G2 report that "ConnectWise ScreenConnect" provides a better experience for "Screen Sharing" with a score of 9.7, which is essential for collaborative work. "JumpCloud" falls short with a score of 8.4, indicating it may not meet the needs of users who rely heavily on this functionality.
- Reviewers mention that "JumpCloud" offers strong "Multi-Factor Authentication" capabilities, scoring 9.2, which is increasingly important for security-conscious organizations. "ConnectWise ScreenConnect" also performs well in this area with a score of 9.1, but users note that JumpCloud's implementation feels more integrated.
- Users say that "ConnectWise ScreenConnect" has a more user-friendly "Ease of Setup" with a score of 8.9, making it easier for teams to get started quickly. In contrast, "JumpCloud" has a slightly lower score of 8.8, which may lead to a longer onboarding process for new users.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
ScreenConnect
No pricing availableFree Trial
JumpCloud
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.8
3,056
9.3
402
Ease of Use
9.0
3,087
9.3
405
Ease of Setup
8.8
2,847
8.9
330
Ease of Admin
9.0
2,667
8.9
327
Quality of Support
8.8
2,788
8.8
345
Has the product been a good partner in doing business?
9.0
2,531
9.1
312
Product Direction (% positive)
9.3
2,960
8.7
398
Features by Category
Authentication Options
9.1
1420
Not enough data
8.9
1369
Not enough data
9.1
1379
Not enough data
9.0
1351
Not enough data
8.9
1272
Not enough data
8.8
1201
Not enough data
Access Control Types
8.9
1295
Not enough data
8.9
1267
Not enough data
8.6
1232
Not enough data
8.4
1052
Not enough data
8.4
1114
Not enough data
Administration
8.8
1157
Not enough data
9.2
1323
Not enough data
9.1
1364
Not enough data
8.7
1326
Not enough data
8.8
1311
Not enough data
Platform
9.1
1307
Not enough data
8.8
1083
Not enough data
9.0
1231
Not enough data
8.5
1057
Not enough data
8.2
1228
Not enough data
8.4
1178
Not enough data
8.5
1119
Not enough data
User on/off Boarding
8.6
632
Not enough data
8.6
729
|
Verified
Not enough data
8.8
794
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
9.0
730
|
Verified
Not enough data
8.2
570
Not enough data
User Maintenance
8.9
787
|
Verified
Not enough data
8.5
724
|
Verified
Not enough data
8.5
646
|
Verified
Not enough data
Governance
8.0
578
Not enough data
8.3
633
|
Verified
Not enough data
Administration
8.1
747
|
Verified
Not enough data
7.4
576
Not enough data
8.6
756
|
Verified
Not enough data
8.3
621
|
Verified
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Access Control
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1232
Not enough data
8.3
1069
Not enough data
Administration
8.7
1200
Not enough data
8.7
1309
Not enough data
8.4
1110
Not enough data
8.5
1259
Not enough data
Functionality
9.0
1284
Not enough data
9.1
1280
Not enough data
8.9
1238
Not enough data
Scope
Feature Not Available
Not enough data
9.1
361
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
566
Not enough data
8.8
512
Not enough data
Functionality
9.2
551
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Not enough data
Monitoring
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
516
Not enough data
8.5
518
Not enough data
Functionality
8.8
905
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
996
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1396
Not enough data
8.4
1200
Not enough data
9.1
1347
Not enough data
9.0
1346
Not enough data
9.2
1381
Not enough data
9.1
1338
Not enough data
Type
8.2
1063
Not enough data
9.0
1359
Not enough data
Reporting
8.4
1250
Not enough data
8.4
1288
Not enough data
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
161
Not enough data
8.7
159
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
579
9.6
44
8.1
560
9.2
43
8.0
538
9.0
40
8.3
570
9.3
46
Feature Not Available
9.1
45
Feature Not Available
8.9
46
Maintenance
8.8
584
9.3
46
7.8
515
8.8
35
Communication
7.9
519
8.9
43
Feature Not Available
7.6
29
Feature Not Available
Feature Not Available
Feature Not Available
8.2
37
Security
8.8
556
8.8
31
8.8
548
8.8
36
Device Support
Feature Not Available
8.0
40
8.9
561
8.8
40
8.9
560
8.8
40
Performance
8.5
566
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Platform - Mobile Device Management (MDM)
8.8
1066
Not enough data
Operating System
8.9
1118
Not enough data
8.7
1134
Not enough data
8.2
986
Not enough data
Management
8.5
1117
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Not enough data
Security
8.8
1085
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
JumpCloud and ScreenConnect are categorized as Remote Support
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Cloud Directory Services, Privileged Access Management (PAM), Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), and SaaS Spend Management
ScreenConnect is categorized as Screen Sharing, Remote Desktop, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.2%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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