Compare JumpCloud and ScreenConnect

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JumpCloud
JumpCloud
(3,758)
4.5 out of 5
JumpCloud
By JumpCloud Inc.
Optimized for quick response
ScreenConnect
ScreenConnect
(489)
4.7 out of 5
ScreenConnect
By ConnectWise
At a Glance
JumpCloud
JumpCloud
Star Rating
(3,758)4.5 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloud
ScreenConnect
ScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnect
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that JumpCloud excels in overall user satisfaction, reflected in its higher G2 Score of 82.79 compared to ScreenConnect's 64.12. Users appreciate its ease of use and seamless integration into IT environments, making it a go-to choice for managing user access and endpoints.
  • According to verified reviews, ScreenConnect stands out for its robust remote access capabilities, with users highlighting features like quick silent connections and effective chat functionality. One user noted, "The chat functionality is PERFECT," showcasing its effectiveness in real-time support scenarios.
  • Users say that JumpCloud's implementation process is notably straightforward, with one reviewer stating, "From the initial demo to putting my hands on it to deploy in my IT Environment, it was too easy." This ease of setup is a significant advantage for teams looking to minimize downtime during onboarding.
  • Reviewers mention that ScreenConnect offers exceptional performance even on low bandwidth, making it a reliable choice for remote access. Users have praised its clean interface and strong security features, which provide confidence in managing multiple sessions effortlessly.
  • G2 reviewers highlight that while both products provide quality support, JumpCloud's extensive user base (over 3,600 reviews) suggests a more established presence in the market, which can lead to more community-driven insights and resources for troubleshooting and best practices.
  • According to recent user feedback, ScreenConnect's strong performance in screen sharing and file sharing is a key differentiator, with users noting its effectiveness in managing remote sessions. One user remarked on its "strong security features," which are crucial for businesses prioritizing data protection.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
Learn more about JumpCloud
ScreenConnect
No pricing available
Free Trial
JumpCloud
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.8
3,064
9.3
403
Ease of Use
9.0
3,095
9.3
406
Ease of Setup
8.8
2,855
8.9
331
Ease of Admin
9.0
2,678
8.9
328
Quality of Support
8.8
2,797
8.8
346
Has the product been a good partner in doing business?
9.0
2,542
9.1
313
Product Direction (% positive)
9.3
2,968
8.7
399
Features by Category
Single Sign-On (SSO)Hide 23 FeaturesShow 23 Features
8.8
1,529
Not enough data
Authentication Options
9.1
1423
Not enough data
8.9
1369
Not enough data
9.1
1380
Not enough data
9.0
1351
Not enough data
8.9
1273
Not enough data
8.8
1202
Not enough data
Access Control Types
8.9
1296
Not enough data
8.9
1266
Not enough data
8.6
1232
Not enough data
8.4
1051
Not enough data
8.4
1114
Not enough data
Administration
8.8
1158
Not enough data
9.2
1324
Not enough data
9.1
1367
Not enough data
8.7
1328
Not enough data
8.8
1312
Not enough data
Platform
9.1
1310
Not enough data
8.8
1083
Not enough data
9.0
1231
Not enough data
8.5
1057
Not enough data
8.2
1230
Not enough data
8.4
1178
Not enough data
8.5
1119
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
8.4
903
Not enough data
User on/off Boarding
8.6
633
Not enough data
8.6
730
|
Verified
Not enough data
8.8
796
|
Verified
Not enough data
8.9
750
|
Verified
Not enough data
9.0
732
|
Verified
Not enough data
8.2
571
Not enough data
User Maintenance
8.9
788
|
Verified
Not enough data
8.5
725
|
Verified
Not enough data
8.5
647
|
Verified
Not enough data
Governance
8.0
579
Not enough data
8.3
634
|
Verified
Not enough data
Administration
8.1
750
|
Verified
Not enough data
7.4
577
Not enough data
8.6
757
|
Verified
Not enough data
8.3
623
|
Verified
Not enough data
Team CollaborationHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SaaS Spend ManagementHide 17 FeaturesShow 17 Features
8.7
20
Not enough data
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Screen SharingHide 11 FeaturesShow 11 Features
Not enough data
8.3
20
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Cloud Directory ServicesHide 11 FeaturesShow 11 Features
8.7
1,521
Not enough data
Access Control
8.8
1339
Not enough data
8.9
1311
Not enough data
8.5
1230
Not enough data
8.3
1067
Not enough data
Administration
8.7
1198
Not enough data
8.7
1309
Not enough data
8.4
1109
Not enough data
8.5
1259
Not enough data
Functionality
9.0
1288
Not enough data
9.1
1284
Not enough data
8.9
1237
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
8.7
390
Not enough data
Scope
Feature Not Available
Not enough data
9.1
365
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
357
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Privileged Access Management (PAM)Hide 21 FeaturesShow 21 Features
8.8
659
Not enough data
Administration
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
531
Not enough data
8.8
527
Not enough data
9.2
565
Not enough data
8.8
511
Not enough data
Functionality
9.2
550
Not enough data
9.2
546
Not enough data
8.6
469
Not enough data
8.6
436
Not enough data
9.1
535
Not enough data
9.0
528
Not enough data
8.7
488
Not enough data
8.3
80
Not enough data
8.9
473
Not enough data
8.7
441
Not enough data
Monitoring
8.7
515
Not enough data
8.6
534
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
515
Not enough data
8.5
517
Not enough data
Password Policy EnforcementHide 12 FeaturesShow 12 Features
8.9
1,159
Not enough data
Functionality
8.8
906
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
996
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Identity and Access Management (IAM)Hide 18 FeaturesShow 18 Features
8.7
1,521
Not enough data
Functionality
9.0
1398
Not enough data
8.4
1201
Not enough data
9.1
1350
Not enough data
9.0
1348
Not enough data
9.2
1383
Not enough data
9.1
1339
Not enough data
Type
8.2
1063
Not enough data
9.0
1359
Not enough data
Reporting
8.4
1250
Not enough data
8.4
1288
Not enough data
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
161
Not enough data
8.7
159
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Video ConferencingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
8.4
658
8.8
55
Administration
8.5
580
9.6
45
8.1
559
9.2
43
8.0
537
9.0
40
8.3
572
9.3
47
Feature Not Available
9.1
45
Feature Not Available
8.9
46
Maintenance
8.8
583
9.3
46
7.8
514
8.8
35
Communication
7.9
518
8.9
43
Feature Not Available
7.6
29
Feature Not Available
Feature Not Available
Feature Not Available
8.2
37
Security
8.8
555
8.8
31
8.8
547
8.8
36
Device Support
Feature Not Available
8.0
40
8.9
561
8.8
40
8.9
560
8.8
40
Performance
8.5
565
8.3
38
Remote Video SupportHide 8 FeaturesShow 8 Features
Not enough data
8.7
5
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
8.6
1,238
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1069
Not enough data
Operating System
8.9
1123
Not enough data
8.7
1136
Not enough data
8.2
987
Not enough data
Management
8.5
1119
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Not enough data
Security
8.8
1085
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security ComplianceHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Remote DesktopHide 14 FeaturesShow 14 Features
Not enough data
8.7
126
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
JumpCloud
JumpCloud
ScreenConnect
ScreenConnect
JumpCloud and ScreenConnect are categorized as Remote Support
Unique Categories
JumpCloud
ScreenConnect
Reviews
Reviewers' Company Size
JumpCloud
JumpCloud
Small-Business(50 or fewer emp.)
36.0%
Mid-Market(51-1000 emp.)
53.5%
Enterprise(> 1000 emp.)
10.5%
ScreenConnect
ScreenConnect
Small-Business(50 or fewer emp.)
65.9%
Mid-Market(51-1000 emp.)
31.0%
Enterprise(> 1000 emp.)
3.0%
Reviewers' Industry
JumpCloud
JumpCloud
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.9%
Other
47.2%
ScreenConnect
ScreenConnect
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Alternatives
JumpCloud
JumpCloud Alternatives
Microsoft Entra ID
Microsoft Entra ID
Add Microsoft Entra ID
Okta
Okta
Add Okta
OneLogin
OneLogin
Add OneLogin
NinjaOne
NinjaOne
Add NinjaOne
ScreenConnect
ScreenConnect Alternatives
TeamViewer
TeamViewer
Add TeamViewer
Zoho Assist
Zoho Assist
Add Zoho Assist
Splashtop Remote Access
Splashtop Remote Access
Add Splashtop Remote Access
LogMeIn Rescue
LogMeIn Rescue
Add LogMeIn Rescue
Discussions
JumpCloud
JumpCloud Discussions
What is JumpCloud used for?
8 Comments
Jeff B.
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
Do you want a copy?
4 Comments
Bellucci30 B.
BB
GoodRead more
What is JumpCloud used for?
3 Comments
Kate G.
KG
Not just SSO. We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
See all discussions
ScreenConnect
ScreenConnect Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
Ricardo D.
RD
Yes you can, you need to speak with your account executive.Read more
Jacquard
1 Comment
KS
JacquardRead more
What does ConnectWise control do?
1 Comment
Baligh-ud-din Javed F.
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
See all discussions
Ask JumpCloud a QuestionContact JumpCloud
Ask ScreenConnect a QuestionContact ScreenConnect

Spotlight Categories

Add Product
JumpCloud
JumpCloud
Optimized for quick response
ScreenConnect
ScreenConnect