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At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,735)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "ConnectWise ScreenConnect" excels in "Remote Control" with a score of 9.8, making it a preferred choice for those needing seamless remote support. In contrast, "JumpCloud" scores lower at 8.2, indicating it may not be as effective for users requiring robust remote access capabilities.
- Reviewers mention that "ConnectWise ScreenConnect" offers superior "Session Recording" features, scoring 9.1, which is crucial for businesses needing to review past sessions for training or compliance. "JumpCloud," however, has a lower score of 7.9, suggesting it may lack in this area.
- G2 users highlight that "JumpCloud" shines in "User Provisioning" with a score of 9.0, making it an excellent choice for organizations looking for efficient onboarding processes. In comparison, "ConnectWise ScreenConnect" does not focus as heavily on this feature, which may be a drawback for users prioritizing user management.
- Users on G2 report that "ConnectWise ScreenConnect" provides a better experience for "Screen Sharing" with a score of 9.7, which is essential for collaborative work. "JumpCloud" falls short with a score of 8.4, indicating it may not meet the needs of users who rely heavily on this functionality.
- Reviewers mention that "JumpCloud" offers strong "Multi-Factor Authentication" capabilities, scoring 9.2, which is increasingly important for security-conscious organizations. "ConnectWise ScreenConnect" also performs well in this area with a score of 9.1, but users note that JumpCloud's implementation feels more integrated.
- Users say that "ConnectWise ScreenConnect" has a more user-friendly "Ease of Setup" with a score of 8.9, making it easier for teams to get started quickly. In contrast, "JumpCloud" has a slightly lower score of 8.8, which may lead to a longer onboarding process for new users.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
ScreenConnect
No pricing availableFree Trial
JumpCloud
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.8
3,055
9.3
402
Ease of Use
9.0
3,086
9.3
405
Ease of Setup
8.8
2,846
8.9
330
Ease of Admin
9.0
2,666
8.9
327
Quality of Support
8.8
2,787
8.8
345
Has the product been a good partner in doing business?
9.0
2,530
9.1
312
Product Direction (% positive)
9.3
2,959
8.7
398
Features by Category
Authentication Options
9.1
1419
Not enough data
8.9
1367
Not enough data
9.1
1378
Not enough data
9.0
1349
Not enough data
8.9
1270
Not enough data
8.8
1199
Not enough data
Access Control Types
8.9
1293
Not enough data
8.9
1265
Not enough data
8.6
1230
Not enough data
8.4
1050
Not enough data
8.4
1112
Not enough data
Administration
8.8
1156
Not enough data
9.2
1321
Not enough data
9.1
1362
Not enough data
8.7
1324
Not enough data
8.8
1309
Not enough data
Platform
9.1
1307
Not enough data
8.8
1081
Not enough data
9.0
1229
Not enough data
8.5
1055
Not enough data
8.2
1226
Not enough data
8.4
1176
Not enough data
8.5
1117
Not enough data
User on/off Boarding
8.6
632
Not enough data
8.6
729
|
Verified
Not enough data
8.8
795
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
9.0
730
|
Verified
Not enough data
8.2
570
Not enough data
User Maintenance
8.9
787
|
Verified
Not enough data
8.5
724
|
Verified
Not enough data
8.5
646
|
Verified
Not enough data
Governance
8.0
578
Not enough data
8.3
633
|
Verified
Not enough data
Administration
8.1
747
|
Verified
Not enough data
7.4
576
Not enough data
8.6
756
|
Verified
Not enough data
8.3
621
|
Verified
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Access Control
8.8
1338
Not enough data
8.9
1310
Not enough data
8.5
1231
Not enough data
8.3
1067
Not enough data
Administration
8.7
1198
Not enough data
8.7
1307
Not enough data
8.4
1108
Not enough data
8.5
1257
Not enough data
Functionality
9.0
1283
Not enough data
9.1
1279
Not enough data
8.9
1236
Not enough data
Scope
Feature Not Available
Not enough data
9.1
361
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
577
Not enough data
Feature Not Available
Not enough data
8.8
530
Not enough data
8.8
526
Not enough data
9.1
564
Not enough data
8.7
510
Not enough data
Functionality
9.2
549
Not enough data
9.2
545
Not enough data
8.6
468
Not enough data
8.6
435
Not enough data
9.1
534
Not enough data
9.0
527
Not enough data
8.7
487
Not enough data
8.3
80
Not enough data
8.9
472
Not enough data
8.7
440
Not enough data
Monitoring
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
514
Not enough data
8.5
516
Not enough data
Functionality
8.8
903
Not enough data
8.8
938
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1044
Not enough data
9.2
1064
Not enough data
8.7
1021
Not enough data
8.8
994
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1394
Not enough data
8.4
1198
Not enough data
9.1
1346
Not enough data
9.0
1345
Not enough data
9.2
1380
Not enough data
9.1
1336
Not enough data
Type
8.2
1061
Not enough data
9.0
1357
Not enough data
Reporting
8.4
1248
Not enough data
8.4
1286
Not enough data
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
161
Not enough data
8.7
159
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
579
9.6
44
8.1
559
9.2
43
8.0
537
9.0
40
8.3
570
9.3
46
Feature Not Available
9.1
45
Feature Not Available
8.9
46
Maintenance
8.8
583
9.3
46
7.8
514
8.8
35
Communication
7.9
518
8.9
43
Feature Not Available
7.6
29
Feature Not Available
Feature Not Available
Feature Not Available
8.2
37
Security
8.8
555
8.8
31
8.8
547
8.8
36
Device Support
Feature Not Available
8.0
40
8.9
560
8.8
40
8.9
559
8.8
40
Performance
8.5
565
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Platform - Mobile Device Management (MDM)
8.8
1065
Not enough data
Operating System
8.9
1117
Not enough data
8.7
1132
Not enough data
8.2
984
Not enough data
Management
8.5
1116
Not enough data
8.3
1054
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Not enough data
Security
8.8
1083
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
JumpCloud and ScreenConnect are categorized as Remote Support
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Cloud Directory Services, Privileged Access Management (PAM), Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), and SaaS Spend Management
ScreenConnect is categorized as Screen Sharing, Remote Desktop, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
12.3%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.2%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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