1. [Home](https://www.g2.com/) 2. ... 3. [Remote Support Software](https://www.g2.com/categories/remote-support) 4. [ScreenConnect Discussions](https://www.g2.com/products/screenconnect/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_835184e44732dba2f0ee21995c2e73ad/screenconnect.png "Product Avatar Image") ![Reward for good ScreenConnect reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/26897/medal.svg "Reward for good ScreenConnect reviews") ](/products/screenconnect/reviews) [ ScreenConnect ](/products/screenconnect/reviews) (520)4.7/5 ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly. Show More * * * ### 26 Discussions ### 24 Participants ### 80.0 Nps Score Already have ScreenConnect? ### All ScreenConnect Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is ConnectWise Control used for? ](/discussions/what-is-connectwise-control-used-for) What is ConnectWise Control used for? [ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software)[ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Remote Video Support Software ](https://www.g2.com/tags/remote-video-support-software)[ Screen Sharing Software ](https://www.g2.com/tags/screen-sharing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.&title=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What does ConnectWise control do? ](/discussions/what-does-connectwise-control-do) What does ConnectWise control do? [ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software)[ Screen and Video Capture Software ](https://www.g2.com/tags/screen-and-video-capture-software)[ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Screen Sharing Software ](https://www.g2.com/tags/screen-sharing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.&title=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM Loading... [James M.](https://www.g2.com/users/37ea7903-1893-47b0-aeda-87e00bfb3578 "James M.") • over 6 years ago More Options - [ # Jacquard ](/discussions/27271-jacquard) Babbage Babbage new [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Screen and Video Capture Software ](https://www.g2.com/tags/screen-and-video-capture-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.&title=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") JE Loading... [Jonathan E.](https://www.g2.com/users/22f790cf-6f2f-4c9a-bab1-553f1a3d51f3 "Jonathan E.") • about 7 years ago CIO CIO More Options - [ # I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I? ](/discussions/i-would-like-to-switch-my-current-screenconnect-installation-to-connectwise-s-automate-can-i) I would like to switch my current ScreenConnect installation to ConnectWise's Automate without losing the Access lists, and security settings that we have setup. How can I do this? [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Screen and Video Capture Software ](https://www.g2.com/tags/screen-and-video-capture-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.&title=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenConnect+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ScreenConnect+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%0aAsk+ScreenConnect+questions+and+get+answers+from+expert+users+in+our+ScreenConnect+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/screenconnect/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "Product Avatar Image") ### Have you used ScreenConnect before? Answer a few questions to help the ScreenConnect community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreenconnect%2Fdiscuss%3Fsmall_ask%3Dscreenconnect) No ## Top Contributors in ScreenConnect 1 ![Ricardo D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricardo D.") RD Loading... ### [Ricardo D.](https://www.g2.com/users/769501bb-d25b-472a-9ab9-b264949a82c7 "Ricardo D.") Owner 1 pt 2 JE Loading... ### [Jonathan E.](https://www.g2.com/users/22f790cf-6f2f-4c9a-bab1-553f1a3d51f3 "Jonathan E.") CIO 1 pt 3 KS Loading... ### [Karan S.](https://www.g2.com/users/dbd25f24-49e1-4092-b09b-ec37f8c64803 "Karan S.") Service Tech 1 pt 4 ![Baligh-ud-din Javed F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baligh-ud-din Javed F.") BF Loading... ### [Baligh-ud-din Javed F.](https://www.g2.com/users/6098d50f-152a-49b1-8aeb-5fedd17362f5 "Baligh-ud-din Javed F.") IT Support and Surveillance Specialist 1 pt