# Confluence vs ScreenSteps Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Confluence excels in collaboration features, with users appreciating its seamless integration with Jira, making it easy to keep track of projects and team members. This centralization is particularly beneficial for training new employees and revisiting important documents.
- **Users say** that ScreenSteps stands out for its user-friendly interface and exceptional customer support. Many highlight how easy it is to set up and use, making it a great choice for creating both internal and external product manuals.
- **Reviewers mention** that Confluence has a higher overall satisfaction score, reflecting its robust capabilities and extensive user base. With over 4,200 reviews, users consistently praise its effectiveness in managing knowledge bases and facilitating team collaboration.
- **According to verified reviews** , ScreenSteps receives high marks for its ease of use and setup, with users noting that it allows for quick content creation and effective search functionalities, which enhance usability for customers.
- **G2 reviewers highlight** that while Confluence offers a free entry-level option, it may not meet the specific workflow needs of all users, leading to some configuration challenges. In contrast, ScreenSteps, despite its cost, is often recommended for its tailored customer experience.
- **Users report** that Confluence&#39;s quality of support is good, but ScreenSteps takes the lead with its fast response times and personalized assistance, which many users cite as a key reason for their loyalty to the product.



| | Confluence | ScreenSteps | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 4,356 | 54 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | Starting at $100.00 10 User Per Month | 

---
## Top Pros & Cons

### Confluence

Pros:
- Ease of Use (299 reviews)
- Team Collaboration (212 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (83 reviews)

### ScreenSteps

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Formatting Issues (1 reviews)
- Limited Options (1 reviews)

---
## Ratings Comparison
| Rating | Confluence | ScreenSteps | 
|---|---|---|
  | **Meets Requirements** | 8.5 (3690 reviews) | 9.2 (38 reviews) | 
  | **Ease of Use** | 8.0 (3740 reviews) | 9.2 (38 reviews) | 
  | **Ease of Setup** | 8.3 (1230 reviews) | 9.3 (28 reviews) | 
  | **Ease of Admin** | 8.0 (902 reviews) | 9.2 (30 reviews) | 
  | **Quality of Support** | 8.1 (2529 reviews) | 9.6 (33 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (817 reviews) | 9.7 (29 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3622 reviews) | 8.1 (36 reviews) | 

---
## Pricing

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages &amp; Spaces
- Organize &amp; connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### ScreenSteps

#### Entry-Level Pricing

Plan: Answer Plan

Price: Starting at $100.00 10 User Per Month

Description: Ideal for teams who want to create a basic knowledge base to answer user questions.

Key Features:
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation &amp; Training Courses

[Browse all 4 editions](https://www.g2.com/products/screensteps/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **ScreenSteps** | 8.9/10 | 6 |

#### Administration

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Database Management ** | Not enough data | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Feature Not Available | 

#### Knowledge Management

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.7 (6 reviews) | 
| **Publishing Workflows** | Not enough data | 9.7 (5 reviews) | 
| **Analytics** | Not enough data | 8.3 (5 reviews) | 

#### Compliance

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Feature Not Available | 
| **Compliance** | Not enough data | Feature Not Available | 
| **Auditing** | Not enough data | Feature Not Available | 

#### Customer Support

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Intelligent Search** | Not enough data | Feature Not Available | 
| **Suggestions** | Not enough data | Feature Not Available | 
| **Decision Trees** | Not enough data | Not enough data | 

#### Data Security

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Risk Data Attributes** | Not enough data | Feature Not Available | 
| **Data Transport** | Not enough data | 8.0 (5 reviews) | 
| **Access Management** | Not enough data | 8.7 (5 reviews) | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | 

#### Administration

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.0 (5 reviews) | 
| **Performance and Reliability** | Not enough data | 9.2 (6 reviews) | 

#### Generative AI

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **ScreenSteps** | 9.4/10 | 8 |

#### Guide Options

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Rich Text Editor** | Not enough data | 9.7 (5 reviews) | 
| **Drag and Drop Editor** | Not enough data | 9.7 (6 reviews) | 
| **Page Templates** | Not enough data | 9.3 (5 reviews) | 
| **Video Tutorials** | Not enough data | 9.7 (5 reviews) | 
| **Document Upload** | Not enough data | 9.4 (6 reviews) | 

#### Guide Tools

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Prerequisites** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Training Modules** | Not enough data | 9.0 (5 reviews) | 
| **Analytics** | Not enough data | 9.0 (5 reviews) | 

#### Access Options

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Multi-Language Support** | Not enough data | Not enough data | 
| **Mobile Device Support** | Not enough data | Not enough data | 
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **ScreenSteps** | N/A | N/A |

#### Task Tracking

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Activity Feed** | Not enough data | Not enough data | 
| **Task Schedules** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Checklist Options

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Native Forms** | Not enough data | Not enough data | 
| **Downloadable Manuals** | Not enough data | Not enough data | 

#### Software Availability

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Feature Not Available | 
| **Desktop Application** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 1091 |
| **ScreenSteps** | 9.4/10 | 5 |

#### Knowledge Pages

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Templates** | 8.5 (794 reviews) | Not enough data | 
| **In-Content Feedback** | 8.5 (740 reviews) | Not enough data | 
| **Versioning and Version History** | 8.9 (801 reviews) | Not enough data | 
| **Decision Trees** | 8.3 (659 reviews) | Not enough data | 
| **Duplicate Detection** | 7.8 (441 reviews) | Feature Not Available | 
| **Content Editor** | 8.6 (537 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Page Analytics** | 8.3 (674 reviews) | Not enough data | 
| **Permissions** | 8.6 (791 reviews) | 9.7 (5 reviews) | 
| **Knowledge Sharing** | 9.2 (901 reviews) | 9.0 (5 reviews) | 
| **Notifications** | 8.6 (796 reviews) | Not enough data | 
| **Advanced Search** | 8.1 (494 reviews) | Not enough data | 
| **Browser Extension** | 7.8 (423 reviews) | Not enough data | 
| **Organization** | 8.7 (559 reviews) | Not enough data | 
| **Other Integrations** | 8.5 (524 reviews) | Not enough data | 
| **Knowledge Integrations** | 8.5 (451 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Adaptive Learning** | 7.7 (178 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (179 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (178 reviews) | Not enough data | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 77 |
| **ScreenSteps** | N/A | N/A |

#### Login Options 

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.5 (59 reviews) | Not enough data | 
| **Password Saver** | 8.7 (43 reviews) | Not enough data | 

#### Productivity

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Email Client** | 7.9 (39 reviews) | Not enough data | 
| **Split Screen** | 8.3 (43 reviews) | Not enough data | 
| **Activity Feed** | 8.5 (42 reviews) | Not enough data | 
| **Virtual Assistant** | 8.1 (44 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.4 (45 reviews) | Not enough data | 

#### Customization 

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Custom Workflows** | 8.4 (47 reviews) | Not enough data | 
| **Multiple Workspaces** | 9.1 (47 reviews) | Not enough data | 
| **Custom Application Integration** | 8.6 (42 reviews) | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (37 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (41 reviews) | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.6/10 | 100 |
| **ScreenSteps** | N/A | N/A |

#### Automation

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Workflows** | 8.8 (60 reviews) | Not enough data | 
| **Customization** | 8.8 (59 reviews) | Not enough data | 
| **Data repository** | 8.8 (65 reviews) | Not enough data | 

#### Administration

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Permissions** | 8.8 (60 reviews) | Not enough data | 
| **Procedures** | 8.6 (57 reviews) | Not enough data | 
| **Remote Work** | 9.2 (57 reviews) | Not enough data | 

#### Project management

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Task Prioritization** | 9.0 (59 reviews) | Not enough data | 
| **Dependencies** | 8.6 (58 reviews) | Not enough data | 
| **Planning** | 8.9 (60 reviews) | Not enough data | 
| **Views** | 8.8 (59 reviews) | Not enough data | 
| **Scheduling** | 8.6 (55 reviews) | Not enough data | 
| **Critical Path** | 8.1 (54 reviews) | Not enough data | 
| **Dashboards** | 8.7 (61 reviews) | Not enough data | 

#### Workload

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Resource Allocation** | 8.2 (54 reviews) | Not enough data | 
| **Workspace** | 8.6 (57 reviews) | Not enough data | 
| **Configuration** | 8.8 (57 reviews) | Not enough data | 
| **Insights** | 8.4 (57 reviews) | Not enough data | 

#### Communication &amp; Collaboration

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Communication Channels** | 8.8 (56 reviews) | Not enough data | 
| **Document Management** | 9.3 (70 reviews) | Not enough data | 
| **Collaboration** | 9.2 (71 reviews) | Not enough data | 

#### Cost Management

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Project Budgeting** | 8.0 (55 reviews) | Not enough data | 
| **Time &amp; Expense** | 8.1 (54 reviews) | Not enough data | 
| **Profitability** | 8.0 (53 reviews) | Not enough data | 

#### Integration

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Front Office** | 8.4 (52 reviews) | Not enough data | 
| **Back Office** | 8.2 (55 reviews) | Not enough data | 
| **External data** | 8.2 (55 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **AI Text Generation** | 8.4 (57 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (50 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (52 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (52 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 130 |
| **ScreenSteps** | N/A | N/A |

#### Communication

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Chat** | 7.4 (65 reviews) | Not enough data | 
| **Discussions** | 8.7 (68 reviews) | Not enough data | 
| **External** | 8.0 (65 reviews) | Not enough data | 
| **Feedback** | 8.3 (72 reviews) | Not enough data | 
| **Announcements** | 8.5 (69 reviews) | Not enough data | 

#### Content &amp; Documents

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Notes** | 9.0 (75 reviews) | Not enough data | 
| **Search** | 8.6 (77 reviews) | Not enough data | 
| **Versioning** | 9.0 (74 reviews) | Not enough data | 

#### Controls

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Custom Views** | 8.4 (65 reviews) | Not enough data | 
| **Followers** | 8.5 (66 reviews) | Not enough data | 
| **User Management** | 8.8 (68 reviews) | Not enough data | 
| **Calendars** | 8.2 (64 reviews) | Not enough data | 
| **Public Sharing** | 8.5 (66 reviews) | Not enough data | 

#### Project Management

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Task Management** | 8.4 (70 reviews) | Not enough data | 
| **Planning** | 8.7 (68 reviews) | Not enough data | 
| **Visibility** | 9.0 (69 reviews) | Not enough data | 
| **Integration** | 9.2 (75 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Alignment** | 9.0 (67 reviews) | Not enough data | 
| **Accountability** | 8.9 (66 reviews) | Not enough data | 
| **Connectivity** | 8.7 (67 reviews) | Not enough data | 
| **Offline Mode** | 7.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **AI Text Generation** | 8.2 (72 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (70 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Multi-step Planning** | 7.6 (63 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (62 reviews) | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 220 |
| **ScreenSteps** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Search and Indexing** | 8.3 (186 reviews) | Not enough data | 
| **Version Control** | 8.5 (189 reviews) | Not enough data | 
| **Access and Permissions** | 8.5 (189 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Integrations** | 8.5 (190 reviews) | Not enough data | 
| **Automation** | 8.0 (181 reviews) | Not enough data | 
| **Reporting** | 8.2 (179 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **ScreenSteps** | N/A | N/A |

#### Knowledge Base

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Q &amp; A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Confluence | ScreenSteps | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Confluence (4):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to ScreenSteps (3):** [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures)


---
## Reviewer Demographics

### By Company Size

| Segment | Confluence | ScreenSteps | 
|---|---|---|
| **Small-Business** | 18.3% | 44.0% | 
| **Mid-Market** | 48.3% | 50.0% | 
| **Enterprise** | 33.4% | 6.0% | 

### By Industry

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.6%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital &amp; Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

#### ScreenSteps

- **Computer Software:** 43.1%
- **Banking:** 5.9%
- **Financial Services:** 5.9%
- **Non-Profit Organization Management:** 5.9%
- **Information Technology and Services:** 3.9%
- **Internet:** 3.9%
- **Publishing:** 3.9%
- **Real Estate:** 3.9%
- **Management Consulting:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Other:** 19.6%

---
## Alternatives

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39062 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12453 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4531 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (519 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15395 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13647 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11897 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)

### Alternatives to ScreenSteps

- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews) — 4.8/5 stars (168 reviews)
- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (836 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11897 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (519 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39062 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (500 reviews)

---
## Top Discussions

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It&#39;s a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### ScreenSteps

- Title: [What does ScreenSteps do?](https://www.g2.com/discussions/what-does-screensteps-do) — 2 comments
  > **Top comment:** "Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/confluence-vs-screensteps)

