1. [Home](https://www.g2.com/) 2. ... 3. [Work Instructions Software](https://www.g2.com/categories/work-instructions) 4. [ScreenSteps Discussions](https://www.g2.com/products/screensteps/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_de4df7e0f14c7f4112afc35f43146a01/screensteps.png "Product Avatar Image") ](/products/screensteps/reviews) [ ScreenSteps ](/products/screensteps/reviews) (54)4.7/5 ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three components: 1. Knowledge Ops Platform: a centralized knowledge hub for creating, managing, and accessing digital guides and training courses. 2. Find & Follow Framework: a methodology for improving training and operations by transferring knowledge more effectively. 3. Knowledge Coaching: one-on-one coaching with knowledge ops experts to ensure a successful knowledge implementation. The results? Faster training, fewer questions, and fewer mistakes. Show More * * * ### 81.0 Nps Score Already have ScreenSteps? ### All ScreenSteps Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Is there a free version of Screensteps? ](/discussions/is-there-a-free-version-of-screensteps) Is there a free version of Screensteps? [ Work Instructions Software ](https://www.g2.com/tags/work-instructions-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.&title=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenSteps+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss%0aAsk+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.) 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[ Work Instructions Software ](https://www.g2.com/tags/work-instructions-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.&title=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenSteps+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss%0aAsk+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.) 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[ Work Instructions Software ](https://www.g2.com/tags/work-instructions-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.&title=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenSteps+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss%0aAsk+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.) 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[ Work Instructions Software ](https://www.g2.com/tags/work-instructions-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.&title=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ScreenSteps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ScreenSteps+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss%0aAsk+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ScreenSteps+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss%0aAsk+ScreenSteps+questions+and+get+answers+from+expert+users+in+our+ScreenSteps+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/screensteps/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/4625e4aca367445ff4b2f3c2e0a663b8/screensteps.svg "Product Avatar Image") ### Have you used ScreenSteps before? Answer a few questions to help the ScreenSteps community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fscreensteps%2Fdiscuss%3Fsmall_ask%3Dscreensteps) No ## Top Contributors in ScreenSteps 1 ![Scott A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott A.") SA Loading... ### [Scott A.](https://www.g2.com/users/680de5a4-1a4a-48fb-88e1-600a5d303235 "Scott A.") Director of Education and Training 1 pt 2 ![Patricia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia P.") PP Loading... ### [Patricia P.](https://www.g2.com/users/1d446e10-ad38-49a3-9cf4-3b9efb021d72 "Patricia P.") Executive Director 1 pt