Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Cloze 
Featured Products
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (82.1% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$19.99 per month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,617)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansCloze
Star Rating
(33)3.7 out of 5
Market Segments
Small-Business (82.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19.99 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for mid-market companies.
- Users say that Cloze stands out for its automation capabilities, seamlessly integrating various communication channels like emails and social media. This feature allows users to set reminders and follow-ups effortlessly, making it feel like a personal assistant that helps manage daily tasks effectively.
- Reviewers mention that Agentforce Sales has a more complex setup process compared to Cloze, which is praised for its intuitive onboarding experience. While Agentforce Sales offers extensive features, some users find the initial configuration challenging, whereas Cloze's ease of setup is a significant advantage for small businesses.
- According to verified reviews, Agentforce Sales receives higher ratings for overall user satisfaction, particularly in areas like opportunity and pipeline management. Users highlight its ability to provide real-time insights and track inquiries effectively, which is crucial for maintaining strong client relationships.
- G2 reviewers note that while Cloze offers solid features for small businesses, it struggles in areas like reporting and forecasting compared to Agentforce Sales. Users have expressed a desire for more robust analytics tools in Cloze, which could enhance decision-making and strategic planning.
- Users highlight that Agentforce Sales provides superior support quality, with many praising the responsiveness and helpfulness of the support team. In contrast, Cloze's support has received mixed feedback, indicating that users may not always find the assistance they need when facing challenges.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Cloze
Cloze Pro
$19.99
per month
Smart CRM and AI Assistant in One.
Essential tools for individuals.
- Smart AI - Automatic reminders and discovery
- Track email, meetings, calls - with no data entry
- Email Open Tracking and Reply Reminders
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Cloze
Free Trial is available
Ratings
Meets Requirements
8.8
14,052
7.6
24
Ease of Use
8.2
18,041
7.9
24
Ease of Setup
7.8
8,981
9.8
7
Ease of Admin
7.9
4,490
9.3
7
Quality of Support
8.1
12,262
7.8
18
Has the product been a good partner in doing business?
8.4
4,454
9.2
6
Product Direction (% positive)
8.3
13,701
6.4
23
Features by Category
Sales Force Automation
8.8
9583
|
Verified
8.0
11
8.3
6402
|
Verified
8.9
6
8.7
9303
|
Verified
6.3
9
8.3
9528
|
Verified
8.0
11
8.0
7327
|
Verified
Not enough data
8.2
7623
|
Verified
6.8
10
8.0
6766
|
Verified
Not enough data
8.1
6669
|
Verified
3.7
5
8.3
7417
|
Verified
6.9
8
Marketing Automation
8.0
6682
|
Verified
6.7
8
8.1
7002
|
Verified
6.0
5
8.5
8107
|
Verified
7.2
6
7.9
5433
Not enough data
Customer Support
8.3
6835
|
Verified
7.5
6
8.1
6391
|
Verified
5.8
6
8.2
6793
|
Verified
5.7
7
8.0
5504
|
Verified
Not enough data
8.2
5995
|
Verified
Not enough data
Reporting & Analytics
8.5
9020
|
Verified
5.6
6
8.5
9183
|
Verified
7.1
8
8.2
7475
|
Verified
4.7
5
Mobile & Social
7.9
5631
|
Verified
7.0
10
7.8
5253
|
Verified
7.8
10
7.7
6110
|
Verified
8.2
10
Platform
8.5
3652
|
Verified
Not enough data
8.5
3652
|
Verified
Not enough data
8.6
3637
|
Verified
Not enough data
8.4
2902
|
Verified
Not enough data
8.5
3180
|
Verified
Not enough data
8.1
3200
|
Verified
Not enough data
8.7
3642
|
Verified
Not enough data
8.1
3031
Not enough data
Integration
8.5
2604
|
Verified
Not enough data
8.5
3084
|
Verified
Not enough data
8.5
2907
|
Verified
Not enough data
Generative AI
7.6
893
Not enough data
Agentic AI - CRM
7.9
269
Not enough data
7.9
253
Not enough data
8.2
258
Not enough data
8.0
242
Not enough data
8.0
245
Not enough data
8.1
258
Not enough data
8.2
254
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
291
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
341
Not enough data
Performance Analysis
8.4
284
Not enough data
8.8
309
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
303
Not enough data
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
29
Not enough data
9.1
29
Not enough data
8.9
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.3
29
Not enough data
Integrated Workflows
8.7
522
7.7
5
|
Verified
8.5
514
9.3
5
|
Verified
8.1
468
Feature Not Available
8.1
462
Not enough data
8.9
527
Not enough data
8.4
470
Not enough data
8.6
482
Not enough data
Repeatability and Reportability
8.4
484
7.7
5
|
Verified
8.7
503
6.7
5
|
Verified
8.7
500
7.0
5
|
Verified
8.3
484
Not enough data
7.8
416
Not enough data
AI and Automation
8.5
464
Not enough data
8.4
472
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
415
Not enough data
Generative AI
7.4
270
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.7
67
Not enough data
8.5
68
Not enough data
8.8
69
Not enough data
8.5
64
Not enough data
8.5
65
Not enough data
8.3
58
Not enough data
8.2
59
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.1
65
Not enough data
8.5
57
Not enough data
Account Management
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.9
21
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.2
22
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.5
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.4
30
Not enough data
8.5
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
35
Not enough data
Sales Performance Features - Sales Planning
8.5
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.7
172
Not enough data
8.6
171
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.6
56
Not enough data
Agentic AI - Lead Scoring
7.9
56
Not enough data
8.2
55
Not enough data
8.0
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.7
75
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
504
Not enough data
8.0
437
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
563
Not enough data
8.9
596
Not enough data
8.6
537
Not enough data
Administrative
8.7
567
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
569
Not enough data
8.4
578
Not enough data
8.3
592
Not enough data
Customizations
8.7
624
Not enough data
8.5
594
Not enough data
8.6
627
Not enough data
8.4
572
Not enough data
8.4
599
Not enough data
Generative AI
7.5
291
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
80
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
80
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
948
Not enough data
8.6
964
Not enough data
8.1
856
Not enough data
8.3
897
Not enough data
Sales Management
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
230
Not enough data
8.7
201
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
348
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Cloze are categorized as Sales Engagement, AI Sales Assistant, and CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Cloze has no unique categories
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cloze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Marketing and Advertising
14.3%
Information Technology and Services
14.3%
Management Consulting
10.7%
Real Estate
7.1%
Internet
7.1%
Other
46.4%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
Support details?
1 Comment
MR
I have used Cloze for three years now, excellent platform and support. Support is free however I’m not sure if they offer phone support. Read more
Cloze has no more discussions with answers
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