Link copied to clipboard # CloudTalk vs JustCall Comparison - What are their main differences? Share [ Export ](/compare/cloudtalk/saas-labs-justcall/export.csv) CloudTalkJustCall[+ Add Product](#) Pricing **CloudTalk** Free Trial **$25.00** 1 User Per Year · Starter **JustCall** Free Trial **$29.00** 2 - User/Month (Billed Annually) · Team **Pricing Insights** from reviews Time to Implement **CloudTalk** 1 month Based on 198 responses **JustCall** 1 month Based on 282 responses Return on Investment **CloudTalk** 9 months Based on 180 responses **JustCall** 8 months1 month sooner Based on 263 responses Perceived Cost **CloudTalk** $$$$$ **JustCall** $$$$$ Average Discount **CloudTalk** 8% **JustCall** 8% ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **CloudTalk** [ Ease of Use (358) ](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1761312&qs=pros-and-cons#reviews)[ Reliability (170) ](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1760221&qs=pros-and-cons#reviews)[ Call Issues (176) ](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1764280&qs=pros-and-cons#reviews)[ Connection Issues (81) ](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1765929&qs=pros-and-cons#reviews) **JustCall** [ Ease of Use (853) ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1851068&qs=pros-and-cons#reviews)[ Features (528) ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1855575&qs=pros-and-cons#reviews)[ Call Issues (466) ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1862493&qs=pros-and-cons#reviews)[ Call Functionality (324) ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1853392&qs=pros-and-cons#reviews) Integrations **CloudTalk** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9aa9453f7d48c46fdc9064f3c2648cf/amplemarket.png "Product Avatar Image") Amplemarket ](https://www.g2.com/products/amplemarket/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ef63840722bf5b03767b426e1c070390/attention.png "Product Avatar Image") Attention ](https://www.g2.com/products/attention/reviews)[ View all ](https://www.g2.com/products/cloudtalk/integrations) **JustCall** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image") Agile CRM ](https://www.g2.com/products/agile-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c0dcc5f0a9462d482113dde40741167a/apollo-2018-12-18.png "Product Avatar Image") Apollo ](https://www.g2.com/products/apollo-2018-12-18/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_82fc1e9c237ef89f7dfac67a73569ec0/appfolio-property-manager.png "Product Avatar Image") AppFolio ](https://www.g2.com/products/appfolio-property-manager/reviews)[ View all ](https://www.g2.com/products/saas-labs-justcall/integrations) Screenshots **CloudTalk** ![CloudTalk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1338394/Brand-Image-10.jpg) **JustCall** ![JustCall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1392831/Connect-with-your-customers-across-voice_-SMS_-WhatsApp_-and-email..jpg) **Ratings** from reviews Meets Requirements **CloudTalk** 8.7 8.71,696 **JustCall** 8.6 8.62,163 Ease of Use **CloudTalk** 9.1 9.11,733 **JustCall** 8.8 8.82,211 Ease of Setup **CloudTalk** 8.9 8.91,341 **JustCall** 8.7 8.71,937 Ease of Admin **CloudTalk** 8.8 8.8697 **JustCall** 8.6 8.6735 Quality of Support **CloudTalk** 8.7 8.71,533 **JustCall** 8.3 8.32,006 Has the product been a good partner in doing business? **CloudTalk** 8.9 8.9698 **JustCall** 8.6 8.6734 Product Direction (% positive) **CloudTalk** 8.8 8.81,608 **JustCall** 8.7 8.72,152 **Features** ratings from reviews Outbound Call Tracking 8.1 553 8.0 702 Cloud PBX Platforms 9.3 35 8.7 43 Contact Center 8.4 997 8.0 586 Auto Dialer 8.1 282 8.5 629 Call Center Infrastructure (CCI) 8.5 264 8.1 306 Speech Analytics 8.0 38 8.2 57 VoIP Providers 7.8 272 7.4 343 Contact Center Quality Assurance 8.9 111 8.0 71 Contact Center Workforce 8.7 142 8.0 106 AI Customer Support Agents Not enough data 8.0 55 Audio Conferencing Not enough data 8.0 6 Conversation Intelligence Not enough data 7.9 59 Customer Communications Management Not enough data 7.7 383 Customer Self-Service Not enough data 8.0 180 Digital Customer Service Platforms Not enough data 7.4 76 Employee Monitoring Not enough data 7.8 151 Live Chat Not enough data 7.9 322 AI Sales Assistant Not enough data 7.7 61 SMS Marketing Not enough data 8.0 365 Help Desk Not enough data 7.7 322 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 65.2% Mid-Market(51-1000 emp.) 30.9% Enterprise(\> 1000 emp.) 3.9% Small-Business(50 or fewer emp.) 65.2% Mid-Market(51-1000 emp.) 30.9% Enterprise(\> 1000 emp.) 3.9% Small-Business(50 or fewer emp.) 61.3% Mid-Market(51-1000 emp.) 31.6% Enterprise(\> 1000 emp.) 7.1% Small-Business(50 or fewer emp.) 61.3% Mid-Market(51-1000 emp.) 31.6% Enterprise(\> 1000 emp.) 7.1% **Reviewers' Industry** [![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")](https://www.g2.com/products/cloudtalk/reviews) CloudTalk Computer Software 10.0% Information Technology and Services 8.9% Marketing and Advertising 7.0% Financial Services 4.9% Education Management 4.0% Other 65.1% [![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall Computer Software 10.4% Financial Services 6.4% Real Estate 6.0% Information Technology and Services 5.8% Marketing and Advertising 5.4% Other 66.1% Alternatives **CloudTalk Alternatives** ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") [ Talkdesk ](/products/talkdesk/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") [ Five9 Intelligent Cloud... ](/products/five9-intelligent-cloud-contact-center-platform/reviews) **JustCall Alternatives** ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") [ Talkdesk ](/products/talkdesk/reviews) ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") [ Aircall ](/products/aircall/reviews) ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS") [ Kixie PowerCall & SMS ](/products/kixie-powercall-sms/reviews) ![Aloware](https://images.g2crowd.com/uploads/product/hd_favicon/ba3d9d93bc0505c006fdde99c3c1ec0e/aloware.svg "Aloware") [ Aloware ](/products/aloware/reviews) ## CloudTalk vs JustCall FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between JustCall vs CloudTalk? CloudTalk stands out for higher reviewer satisfaction on support and setup, while JustCall is more frequently praised for integrations and ease of use. | [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | | --- | --- | | 4.3/5 (2,394 reviews) | 4.4/5 (1,851 reviews) | | Small-Business | Small-Business | | 8.7 | 8.9 | | 8.3 | 8.7 | | Integrations (149 all-time mentions) | Support and Reliability | ### How do the pricing models of JustCall and CloudTalk compare? CloudTalk is rated higher for value, with a stronger Price/Cost satisfaction score than JustCall. - **JustCall:** In recent reviews, several buyers mention that pricing could be more streamlined and that advanced features are often locked behind higher-tier plans. - **CloudTalk:** Reviewers describe CloudTalk as competitively priced, with some noting that advanced features can increase costs for smaller teams, but overall value is strong. - **Switching-reason:** Recent JustCall reviewers cite plan changes and forced upgrades as reasons for switching away, especially among small businesses. ### What are the best alternatives to JustCall and CloudTalk? Talkdesk, Genesys Cloud CX, and Aircall are the top three alternatives to JustCall and CloudTalk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2,394 reviews) | Small-Business | Pricing could be more streamlined; advanced features often require higher tiers | Integrations (149 all-time mentions) | | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1,851 reviews) | Small-Business | Competitively priced, but advanced features can increase costs for small teams | Support and Reliability | | [Talkdesk](https://www.g2.com/products/talkdesk/reviews) | 4.4/5 (2,586 reviews) | Small-Business | — | — | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1,558 reviews) | Mid-Market | — | — | | [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1,643 reviews) | Small-Business | — | — | ### Which AI Customer Support Agents features should I prioritize when comparing JustCall and CloudTalk? Buyers comparing JustCall and CloudTalk should prioritize integrations, AI features, call management, support quality, and ease of setup. - **Integrations:** JustCall: 149 all-time mentions; CloudTalk: 73 all-time mentions. - **AI Features:** CloudTalk offers AI Text-to-Speech and Automated Attendant, which are not listed for JustCall. - **Call Management:** JustCall: 154 all-time mentions; CloudTalk: Support and Reliability features highlighted in reviews. - **Support Quality:** JustCall: 161 all-time mentions; CloudTalk: Higher Quality of Support score (8.7 vs 8.3). - **Ease of Setup:** JustCall: 138 all-time mentions; CloudTalk: Higher Ease of Setup score (8.9 vs 8.7). ### What are the pros and cons of JustCall vs CloudTalk? JustCall's headline strength is integrations, while CloudTalk's is support and reliability. - **JustCall strengths:** Integrations (149 all-time mentions), ease of use (286), features (207), helpfulness (193), call management (154), easy setup (138), call recording (132), CRM integration (121). - **JustCall trade-offs:** Call issues (154 all-time mentions), pricing and advanced features often require higher-tier plans, occasional reliability concerns, and some negative support experiences in recent reviews. - **CloudTalk strengths:** Support and reliability, higher Quality of Support score (8.7), higher Ease of Setup score (8.9), praised for AI features and call management in recent reviews. - **CloudTalk trade-offs:** Some reviewers note support can be slow or rely on chatbots, advanced features may increase costs for small teams, and onboarding can be slow for complex setups. ### Is JustCall or CloudTalk better for small businesses? Both JustCall and CloudTalk are primarily used by small businesses, but CloudTalk receives higher satisfaction scores from small-business reviewers. - **JustCall:** Largest segment is Small-Business; reviewers highlight integrations and ease of use, but some express frustration with pricing and plan changes. - **CloudTalk:** Largest segment is Small-Business; reviewers consistently praise ease of setup, support, and reliability, with strong satisfaction scores across key dimensions. ### Which AI Customer Support Agents platform has better integrations? JustCall is favored for integrations, with more reviewer-cited integration mentions than CloudTalk. - **JustCall:** Pipedrive (87 all-time mentions), Ontraport (recent reviews), HubSpot and Salesforce integrations frequently praised. - **CloudTalk:** Pipedrive (73 all-time mentions), Outreach (29 all-time mentions), HubSpot integration mentioned in recent reviews. ### How do JustCall and CloudTalk compare on customer support? CloudTalk has a higher Quality of Support score than JustCall, but the difference is below the materiality threshold, indicating near-parity in reviewer satisfaction (8.7 vs 8.3). - **JustCall:** 161 all-time mentions for customer support; reviewers describe support as helpful and responsive, though some recent reviews cite negative experiences with policy rigidity and slow issue resolution. - **CloudTalk:** Reviewers highlight quick, well-trained support staff and responsive assistance, with some noting reliance on chatbots and occasional slow onboarding for complex needs. ### Which is easier to implement, JustCall or CloudTalk? CloudTalk has a slightly higher Ease of Setup score than JustCall, but both are rated highly and reviewers describe straightforward implementation for each. - **JustCall:** 138 all-time mentions for easy setup; reviewers frequently describe setup as easy, with helpful onboarding and clear tutorials. - **CloudTalk:** Higher Ease of Setup score (8.9 vs 8.7); reviewers praise quick setup, minimal technical requirements, and efficient onboarding, though a few note slow onboarding for complex configurations. ### Which product has better Calls? CloudTalk is rated higher for Calls, with a stronger focus on call quality and management in recent reviews. - **JustCall:** Calling features cited in 126 all-time mentions, call management in 154, and call recording in 132; reviewers note reliable calling, AI-powered call insights, and CRM call logging. - **CloudTalk:** Reviewers highlight call quality, AI features like call summaries, and advanced call management; higher Ease of Use (9.1) and Meets Requirements (8.7) scores support strong performance on Calls.