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Compare Close and Outplay 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
No pricing available
Close
Star Rating
(1,983)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansOutplay
Star Rating
(269)4.5 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutplaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user satisfaction, boasting a significantly higher overall score compared to Outplay. Users appreciate its intuitive interface, with one reviewer noting, "I find Close very easy to navigate and use," which enhances daily productivity.
- Users say that Close's implementation process is generally smooth, although some mention a learning curve. One user highlighted the "better ease of use" and the ability to "dial calls very easily," indicating that once set up, the platform is efficient for managing communications.
- Reviewers mention that Outplay shines in customer support, with many praising the "incredible support" and responsiveness of the team. This is particularly beneficial for users who may need assistance during the integration process, as one user noted the support made it "smooth and hassle-free."
- According to verified reviews, Close offers superior features for task management and email integration, with users highlighting the "Smartviews feature" that allows for effective follow-ups. This level of integration is seen as a key advantage for managing customer relationships.
- G2 reviewers indicate that while Outplay provides strong CRM integrations, it struggles with overall user satisfaction compared to Close. Users appreciate Outplay's ability to handle scheduling and follow-ups, but some feel it lacks the comprehensive features that Close offers for daily sales activities.
- Users report that Close's quality of support is rated highly, with a score of 9.3, which is slightly above Outplay's 9.0. This suggests that users feel more supported in their day-to-day operations with Close, enhancing their overall experience with the platform.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- 1 user included
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Outplay
No pricing availableFree Trial
Close
Free Trial is available
Outplay
Free Trial is available
Ratings
Meets Requirements
9.1
1,734
8.5
203
Ease of Use
9.2
1,774
8.7
201
Ease of Setup
9.0
1,111
8.6
81
Ease of Admin
9.0
565
8.9
79
Quality of Support
9.3
1,550
9.0
199
Has the product been a good partner in doing business?
9.3
560
9.0
80
Product Direction (% positive)
9.5
1,746
9.3
187
Features by Category
Sales Force Automation
9.0
1350
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1357
|
Verified
Not enough data
9.0
1382
|
Verified
Not enough data
8.3
1165
Not enough data
9.1
1306
|
Verified
Not enough data
8.4
1122
Not enough data
8.3
1130
Not enough data
8.4
1161
Not enough data
Marketing Automation
8.7
1260
Not enough data
8.5
1217
Not enough data
9.2
1335
Not enough data
8.2
1132
Not enough data
Customer Support
8.7
1215
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1250
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1258
|
Verified
Not enough data
8.8
1280
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1087
Not enough data
Platform
8.7
1195
|
Verified
Not enough data
8.8
1212
|
Verified
Not enough data
8.9
1197
Not enough data
8.5
1123
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1210
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1124
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1060
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
8.9
135
|
Verified
9.1
223
9.2
145
|
Verified
9.0
215
8.4
110
|
Verified
8.7
212
8.4
119
|
Verified
9.0
217
8.0
119
|
Verified
9.0
221
8.4
93
8.9
220
8.2
81
Repeatability and Reportability
8.6
215
8.2
95
|
Verified
8.9
215
8.6
119
|
Verified
8.9
205
8.6
120
|
Verified
8.3
203
Feature Not Available
7.8
201
7.6
62
AI and Automation
8.2
194
8.0
92
8.1
197
7.9
77
8.2
190
8.0
88
7.9
198
7.5
68
7.8
196
7.4
64
Generative AI
8.0
197
7.1
14
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
8.4
100
Feature Not Available
8.3
94
Feature Not Available
8.1
77
Customizations
9.0
496
8.7
83
9.2
496
9.0
102
8.8
521
8.4
97
8.6
477
8.4
76
9.2
519
8.6
90
Generative AI
Feature Not Available
7.0
11
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
8.9
58
|
Verified
Feature Not Available
7.9
45
|
Verified
9.0
645
7.9
51
|
Verified
9.3
659
8.8
58
|
Verified
8.9
30
Not enough data
Contacts
8.8
655
8.2
65
|
Verified
8.7
618
8.0
47
|
Verified
9.0
653
8.2
65
|
Verified
Insights
9.3
676
8.3
65
|
Verified
9.0
630
8.2
64
|
Verified
8.7
592
7.8
43
|
Verified
9.0
652
8.9
69
|
Verified
8.8
631
8.0
60
|
Verified
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Outplay are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, and Email Tracking
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Analytics, CRM, Call Center Infrastructure (CCI), and Auto Dialer
Outplay is categorized as AI Writing Assistant
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outplay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Computer Software
29.6%
Information Technology and Services
15.0%
Staffing and Recruiting
9.6%
Marketing and Advertising
9.6%
Financial Services
5.4%
Other
30.8%
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Outplay has no discussions with answers
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