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At a Glance
Market Segments
Small-Business (57.8% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
CIENCE
Star Rating
(181)3.7 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CIENCEPaychex
Star Rating
(1,629)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPricing
Entry-Level Pricing
CIENCE
No pricing availableFree Trial
CIENCE
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
Not enough data
8.7
1,304
Ease of Use
Not enough data
8.5
1,364
Ease of Setup
Not enough data
8.3
974
Ease of Admin
Not enough data
8.5
954
Quality of Support
Not enough data
8.3
1,257
Quality of Work
7.0
121
6.0
5
Responsiveness
7.9
124
6.4
6
Expertise of Team
7.0
125
6.0
5
Execution Ability
7.0
124
6.4
6
Communication Skills
7.5
125
6.4
6
Professionalism
7.9
125
6.7
6
Has the product been a good partner in doing business?
7.5
141
8.5
953
Product Direction (% positive)
Not enough data
7.5
1,281
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core HR
Not enough data
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Generative AI
Not enough data
4.3
5
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
Not enough data
8.6
850
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
8.3
528
|
Verified
Administration
Not enough data
8.7
854
|
Verified
Not enough data
7.9
560
|
Verified
Not enough data
9.3
929
|
Verified
Not enough data
8.5
405
|
Verified
Not enough data
8.9
778
|
Verified
Not enough data
8.7
562
|
Verified
Not enough data
8.6
454
|
Verified
Not enough data
9.1
780
|
Verified
Not enough data
9.1
829
|
Verified
Taxes
Not enough data
9.1
876
|
Verified
Not enough data
9.0
832
|
Verified
Not enough data
9.1
825
|
Verified
Integration
Not enough data
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
859
|
Verified
Not enough data
8.6
837
|
Verified
Not enough data
8.8
871
|
Verified
Not enough data
8.7
724
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
6.2
14
Not enough data
6.1
14
Not enough data
6.2
14
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Capabilities
7.4
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
6.9
15
Not enough data
6.9
12
Not enough data
7.2
13
Not enough data
Expertise
7.3
13
Not enough data
6.7
12
Not enough data
7.4
15
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CIENCE and Paychex share no categories
Unique Categories
CIENCE is categorized as Outsourced Sales Providers, Market Research Services, Lead Generation Services, Sales Consulting, Email Marketing Services, Digital Marketing, and HubSpot Consulting Services
Paychex is categorized as Payroll, PEO Providers, HCM Software, Core HR, HR Analytics, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Workforce Management, Candidate Relationship Management, Background Check, and Time & Attendance
Reviews
Reviewers' Company Size
CIENCE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.6%
Information Technology and Services
15.5%
Marketing and Advertising
11.6%
Financial Services
3.9%
Professional Training & Coaching
2.8%
Other
49.7%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
How many leads can you generate?
2 Comments
CS
Dozens upon DozensRead more
Which industries do you work with?
2 Comments
Official Response from CIENCE
CIENCE has served hundreds of b2b clients across more than 130 different industries, running targeted outbound campaigns for startups looking for their first...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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