Compare Chargify and Zuora
See this
side-by-side comparison of Chargify vs. Zuora
based on preference data from user reviews. Chargify rates 4.3/5 stars with 267 reviews. By contrast, Zuora rates 3.8/5 stars with 221 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Chargify vs Zuora
When assessing the two solutions, reviewers found Chargify easier to use, set up, and administer. Reviewers also preferred doing business with Chargify overall.
- Reviewers felt that Chargify meets the needs of their business better than Zuora.
- When comparing quality of ongoing product support, reviewers felt that Chargify is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chargify over Zuora.
Categories
Shared Categories
Chargify and Zuora are categorized as Subscription Management and Subscription Billing
Unique Categories
Chargify is categorized as Subscription Revenue Management
Zuora is categorized as Billing
Pricing
Essential
$599 /month
Standard
$1,499/month
Specialized
3,499/month
Custom
Pricing based on your needs
Free Trial
Nine
Contact Us
Growth
Contact Us
Enterprise
Contact Us
‐
Free Trial
Ratings
Meets Requirements
Chargify
Responses: 255
Zuora
Responses: 181
Ease of Use
Chargify
Responses: 255
Zuora
Responses: 178
Ease of Setup
Chargify
Responses: 153
Zuora
Responses: 97
Ease of Admin
Chargify
Responses: 160
Zuora
Responses: 101
Quality of Support
Chargify
Responses: 220
Zuora
Responses: 170
Ease of Doing Business With
Chargify
Responses: 155
Zuora
Responses: 104
Product Direction (% positive)
Chargify
Responses: 253
Zuora
Responses: 182
Features
Billing
Automation
Chargify
Responses: 123
Verified Feature
Zuora
Responses: 22
Verified Feature
Consolidation
Chargify
Responses: 95
Verified Feature
Zuora
Responses: 20
Verified Feature
Adjustments
Chargify
Responses: 107
Verified Feature
Zuora
Responses: 22
Verified Feature
Blacklisting
Chargify
Responses: 50
Verified Feature
Zuora
Order Management
Opportunities
Chargify
Zuora
Order History
Chargify
Zuora
Upsell & Cross-sell
Chargify
Zuora
Renewals
Chargify
Zuora
Dunning
Collections
Chargify
Responses: 96
Verified Feature
Zuora
Responses: 13
Verified Feature
Dispute Management
Chargify
Responses: 61
Verified Feature
Zuora
Escalation
Chargify
Responses: 59
Verified Feature
Zuora
Products & Plans
Packages
Chargify
Zuora
Multi-part Deals
Chargify
Zuora
Plan Changes
Chargify
Zuora
Bundles
Chargify
Zuora
Performance
Packages
Chargify
Responses: 84
Verified Feature
Zuora
Responses: 13
Verified Feature
Discounts
Chargify
Responses: 102
Verified Feature
Zuora
Responses: 15
Verified Feature
Plan Changes
Chargify
Responses: 106
Verified Feature
Zuora
Responses: 17
Verified Feature
Pricing
Standard Price
Chargify
Zuora
Discounts
Chargify
Zuora
Optimization
Chargify
Zuora
Reporting
Dimensions
Chargify
Zuora
Deferred Revenue
Chargify
Zuora
Revenue Recognition
Chargify
Zuora
Revenue Management
Automation
Chargify
Zuora
Consolidation
Chargify
Zuora
Adjustments
Chargify
Zuora
Billing Types
Chargify
Zuora
Integration
Payments
Chargify
Zuora
Accounting
Chargify
Zuora
CRM & Sales
Chargify
Zuora
Reviewers' Company Size
Reviewers of Chargify were most often representing companies in the Small-Business segment, while reviewers for Zuora were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Chargify
Zuora
Mid-Market
(51-1000 emp.)
Chargify
Zuora
Enterprise
(> 1000 emp.)
Chargify
Zuora
Reviewers' Industry
Computer Software
25.0%
Information Technology and Services
14.6%
Marketing and Advertising
8.5%
Internet
8.1%
Financial Services
3.5%
Other
40.4%
Computer Software
27.0%
Information Technology and Services
11.4%
Internet
6.2%
Marketing and Advertising
5.7%
Real Estate
5.2%
Other
44.5%
Reviews
Most Helpful Favorable Review
Jed B.
Executive Sponsor in Professional Training & Coaching
Chargify is more complete than many other subscription management services. - Email integrations - Detailed data about subscribers/subscriptions - Huge choice of payment gateways and processors - Support for ecommerce merchants - different than most...
Meighan B.
Administrator in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Most Helpful Critical Review
Industry Analyst / Tech Writer in Transportation/Trucking/Railroad
The api is quite old, should be upgrade.
Melissa H.
User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
Discussions
How does Chargify bill my customers?
1 comment
G2
You can use their new Invoice based model, and they will be billed via Credit Card.Read more
Can I use Chargify in another country or currency?
1 comment
G2
Yes, we are using USD and CAD.Read more
How do I?
1 comment
DS
Start by reading the docs at https://help.chargify.com/ :)
or simply call them, see https://www.chargify.com/contact-us/Read more
Zuora has no discussions with answers
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