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Compare Chargify and Zuora

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side-by-side comparison of Chargify vs. Zuora
based on preference data from user reviews. Chargify rates 4.3/5 stars with 267 reviews. By contrast, Zuora rates 3.8/5 stars with 221 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Chargify
Chargify
(267)
4.3 out of 5
Chargify
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Zuora
Zuora
(221)
3.8 out of 5
Zuora
Answer a few questions to help the Zuora community
Have you used Zuora before?
Yes
Star Rating
Chargify
Chargify
Market Segments
Chargify
Chargify
Small-Business (71.0% of reviews)
Zuora
Zuora
Mid-Market (58.9% of reviews)
Entry Level Price
Chargify
Chargify
$599 /month
Zuora
Zuora
Contact Us

Chargify vs Zuora

When assessing the two solutions, reviewers found Chargify easier to use, set up, and administer. Reviewers also preferred doing business with Chargify overall.

  • Reviewers felt that Chargify meets the needs of their business better than Zuora.
  • When comparing quality of ongoing product support, reviewers felt that Chargify is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Chargify over Zuora.
Categories
Shared Categories
Chargify
Chargify
Zuora
Zuora
Chargify and Zuora are categorized as Subscription Management and Subscription Billing
Unique Categories
Chargify
Chargify is categorized as Subscription Revenue Management
Zuora
Zuora is categorized as Billing
Pricing
Chargify
Chargify Pricing
Essential
$599 /month
Standard
$1,499/month
Specialized
3,499/month
Custom
Pricing based on your needs
Free Trial
Zuora
Zuora Pricing
Nine
Contact Us
Growth
Contact Us
Enterprise
Contact Us
Free Trial
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Ratings
Meets Requirements
Chargify
Chargify
8.8
Responses: 255
Zuora
Zuora
7.7
Responses: 181
Ease of Use
Chargify
Chargify
8.5
Responses: 255
Zuora
Zuora
7.5
Responses: 178
Ease of Setup
Chargify
Chargify
8.1
Responses: 153
Zuora
Zuora
6.7
Responses: 97
Ease of Admin
Chargify
Chargify
8.7
Responses: 160
Zuora
Zuora
7.5
Responses: 101
Quality of Support
Chargify
Chargify
8.8
Responses: 220
Zuora
Zuora
7.2
Responses: 170
Ease of Doing Business With
Chargify
Chargify
9.1
Responses: 155
Zuora
Zuora
7.7
Responses: 104
Product Direction (% positive)
Chargify
Chargify
8.2
Responses: 253
Zuora
Zuora
7.9
Responses: 182
Features
Billing
Automation
Chargify
Chargify
9.1
Responses: 123
Verified Feature
Zuora
Zuora
7.4
Responses: 22
Verified Feature
Consolidation
Chargify
Chargify
8.5
Responses: 95
Verified Feature
Zuora
Zuora
6.7
Responses: 20
Verified Feature
Adjustments
Chargify
Chargify
8.1
Responses: 107
Verified Feature
Zuora
Zuora
6.4
Responses: 22
Verified Feature
Blacklisting
Chargify
Chargify
8.2
Responses: 50
Verified Feature
Zuora
Zuora
Feature Not Available
Order Management
Opportunities
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Order History
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Upsell & Cross-sell
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Renewals
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Dunning
Collections
Chargify
Chargify
8.5
Responses: 96
Verified Feature
Zuora
Zuora
7.6
Responses: 13
Verified Feature
Dispute Management
Chargify
Chargify
8.1
Responses: 61
Verified Feature
Zuora
Zuora
Feature Not Available
Escalation
Chargify
Chargify
8.1
Responses: 59
Verified Feature
Zuora
Zuora
Feature Not Available
Products & Plans
Packages
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Multi-part Deals
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Plan Changes
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Bundles
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Performance
Packages
Chargify
Chargify
8.8
Responses: 84
Verified Feature
Zuora
Zuora
7.4
Responses: 13
Verified Feature
Discounts
Chargify
Chargify
8.2
Responses: 102
Verified Feature
Zuora
Zuora
7.1
Responses: 15
Verified Feature
Plan Changes
Chargify
Chargify
8.3
Responses: 106
Verified Feature
Zuora
Zuora
6.8
Responses: 17
Verified Feature
Pricing
Standard Price
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Discounts
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Optimization
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Reporting
Dimensions
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Deferred Revenue
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Revenue Recognition
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Revenue Management
Automation
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Consolidation
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Adjustments
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Billing Types
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Integration
Payments
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Accounting
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
CRM & Sales
Chargify
Chargify
Not enough data available
Zuora
Zuora
Not enough data available
Reviewers' Company Size
Reviewers of Chargify were most often representing companies in the Small-Business segment, while reviewers for Zuora were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Chargify
Chargify
71.0%
Zuora
Zuora
7.7%
Mid-Market
(51-1000 emp.)
Chargify
Chargify
27.0%
Zuora
Zuora
58.9%
Enterprise
(> 1000 emp.)
Chargify
Chargify
1.9%
Zuora
Zuora
33.5%
Reviewers' Industry
Chargify
Chargify Industry
Computer Software
25.0%
Information Technology and Services
14.6%
Marketing and Advertising
8.5%
Internet
8.1%
Financial Services
3.5%
Other
40.4%
Zuora
Zuora Industry
Computer Software
27.0%
Information Technology and Services
11.4%
Internet
6.2%
Marketing and Advertising
5.7%
Real Estate
5.2%
Other
44.5%
Reviews
Most Helpful Favorable Review
Chargify
Jed B.
Executive Sponsor in Professional Training & Coaching

Chargify is more complete than many other subscription management services. - Email integrations - Detailed data about subscribers/subscriptions - Huge choice of payment gateways and processors - Support for ecommerce merchants - different than most...

Zuora
Meighan B.
Administrator in Computer Software

My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...

Most Helpful Critical Review
Chargify
GC
Industry Analyst / Tech Writer in Transportation/Trucking/Railroad

The api is quite old, should be upgrade.

Zuora
Melissa H.
User in Telecommunications

We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...

Discussions
Chargify
Chargify Discussions
How does Chargify bill my customers?
1 comment
G2
You can use their new Invoice based model, and they will be billed via Credit Card.Read more
Can I use Chargify in another country or currency?
1 comment
G2
Yes, we are using USD and CAD.Read more
How do I?
1 comment
Denise S.
DS
Start by reading the docs at https://help.chargify.com/ :) or simply call them, see https://www.chargify.com/contact-us/Read more
Zuora
Zuora Discussions
Monty the Mongoose crying
Zuora has no discussions with answers
Screenshots
Videos
Chargify
Chargify Videos
Video Preview

For the first time ever, companies everywhere have the ability to bill like the biggest software and services companies in the world. Chargify is equipping companies with the billing tools needed to link the value they provide to the invoice they send to their customers.

Events-Based Billing lets companies step beyond usage based billing by leveraging the massive amounts of event data they already collect. Feed this multifaceted data into Chargify, in real time, and bill on any aspect of the event.

Companies can bill on any metric that applies to their business. From seconds watched... to requests received... to click through rates. Events-Based Billing give companies the power to choose.

Zuora
Zuora Videos
Video Preview

Introductory videos of Zuora solutions

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