--- title: Loop Subscriptions Reviews meta_title: 'Loop Subscriptions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 39 reviews by the users' company size, role or industry to find out how Loop Subscriptions works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 39 scale: '5' date_modified: '2026-09-28' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Loop Subscriptions Reviews **Vendor:** Loop Subscriptions **Category:** [Subscription Management Software](https://www.g2.com/categories/subscription-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 39 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Loop Subscriptions Loop is an all-in-one subscription management app that helps DTC brands to increase subscription AOV and reduce subscription churn with help of gamification. Our pricing model doesn't charge extra per order fees. All plans are inclusive of customer support and account management. ## Loop Subscriptions Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **responsive customer support** of Loop Subscriptions, which aids in smooth migrations and strategies. (1 reviews) - Users value the **ease of use** of Loop Subscriptions, appreciating its simple and flexible interface for seamless integration. (1 reviews) - Users love the **simple yet feature-rich UI** and appreciate the team's support for migration and strategy. (1 reviews) - Users love the **flexibility** of Loop Subscriptions, praising its user-friendly interface and strong support from the team. (1 reviews) - Users find **implementation ease** with Loop Subscriptions remarkable, thanks to their supportive team and smooth migration process. (1 reviews) - User Interface (1 reviews) ## Loop Subscriptions Reviews ### 1. World-class product, even better team **Rating:** 5.0/5.0 stars **Reviewed by:** Tobi C. | Directpr, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 29, 2026 **What do you like best about Loop Subscriptions?** Three things: the team, the pace of innovation, and the pricing. The support team is one of the most responsive we work with across any app, and they actually listen. As agency partners we've fed back what our clients need and seen it built into the product. Pricing is transparent and fair, which makes it an easy recommendation, and the dashboard is intuitive enough that clients can self-serve without us walking them through it. **What do you dislike about Loop Subscriptions?** Genuinely not much. A few small ease-of-use tweaks around duplicating things in the platform would save us time here and there, but that's a nitpick rather than a complaint. Nothing that's ever been a blocker for us or our clients. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop helps us deliver a world-class subscription experience for our clients' customers, which translates directly into lower churn and higher subscriber value. It integrates cleanly with whatever else is in a client's tech stack, so our builds are smoother and our lives are easier. The knock-on effect is simple: a great product keeps our clients happy, and happy clients stay with us longer. ### 2. Exceptional Value in Subscription Management **Rating:** 5.0/5.0 stars **Reviewed by:** Conor S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 23, 2026 **What do you like best about Loop Subscriptions?** I really like how Loop Subscriptions offers overall value by providing a comprehensive service for managing subscription programs at a lower price point compared to others. The customer service is excellent, allowing us to resolve any issues seamlessly. I particularly appreciate the effectiveness in improving our save rate with features like the video in the cancellation portal, which helps keep our monthly recurring revenue high. The Klaviyo integration is amazing for creating strong flows and enhancing customer experience. Additionally, the dashboard is great and quite usable. Setting up was super easy because their team made everything seamless and even offered onboarding support. It's clear that Loop Subscriptions offers incredible value with its seamless and feature-packed service. **What do you dislike about Loop Subscriptions?** I do like the dashboard, and I've learned how to use it really well, but sometimes I feel like it could be even simpler or a little bit clearer and more navigable. That's honestly it, and I feel like I'm just nitpicking at that point. **What problems is Loop Subscriptions solving and how is that benefiting you?** I use Loop Subscriptions to manage subscribers end-to-end, improving save rates and maximizing monthly recurring revenue. Integration with Klaviyo enhances our marketing flows, making it seamless and valuable. ### 3. Loop’s Partnership and Migrations Make Client Setups Smooth and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 16, 2026 **What do you like best about Loop Subscriptions?** As an agency that runs Loop for many clients, the partnership is what sets it apart. We get direct access to their engineering team when a build needs something beyond the standard setup, and they treat our clients' success as their own. Their migration team is excellent: moving existing subscribers onto Loop has been smooth and well organized, with very little disruption for the merchant or their customers. The product itself is simple and clean. Merchants pick up the admin quickly, and the customer portal is easy for subscribers to use, so our clients need less training and handover goes faster. **What do you dislike about Loop Subscriptions?** There isn't much to dislike. The main thing we'd like to see is a front-end JavaScript SDK, plus more advanced customization, either built into the product or through the API and SDK. Some of our clients want highly custom subscription experiences on their storefronts, and more developer tools would let us build those faster. Loop's team has always been open to feedback, so we expect this area to keep improving. **What problems is Loop Subscriptions solving and how is that benefiting you?** We launch and manage subscription programs for Shopify and Shopify Plus brands of all sizes, across fashion, beauty, food and beverage, and CPG. Some are new stores launching subscriptions for the first time, and others are established brands moving from another platform. Loop gives us one dependable platform that works for all of them. Launches go faster, migrations carry less risk, and merchants end up with a subscription program they can run on their own day to day. When a project needs extra help, having engineering and migration support behind us means we can take on more complex work with confidence and deliver better results for our clients. ### 4. Subscription Platform That Actually Scales With You **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary K. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 26, 2026 **What do you like best about Loop Subscriptions?** Their support is genuinely excellent at solving a wide range of problems. Being able to jump on a call and talk to a real person, instead of being stuck in a chat queue, is a huge relief when you're dealing with something as critical as subscriptions. Their pricing is also very fair compared to competitors, and they're constantly shipping new features that matter for scaling businesses, building their model around subscriptions rather than bolting them on as an add-on. As if subscriptions are core to your business, the platform you choose can either unlock growth or become a serious bottleneck. Loop is one of the few that actually keeps pace. **What do you dislike about Loop Subscriptions?** The main friction point is with the logic behind their automations and flows. For more complex, out-of-the-box builds, think weekly deliveries, grocery subscriptions, or anything with non-standard rules, you often have to find workarounds to get things functioning the way you need. The trigger logic for flows can be frustrating to work with in these scenarios. That said, this really only shows up in edge cases involving more complex builds. We've yet to hit a problem we couldn't solve with some kind of compromise or workaround. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop gives you a genuinely solid foundation for building a subscription business, not just bolting subscriptions onto an existing store. It handles the essentials well, such as dunning and billing management for issues like expired credit cards, and integrates deeply with Klaviyo, making it easy to build custom automations and campaigns around subscriber behaviour. Their customer portal is best in class and fully customizable, giving your customers a smooth self-serve experience. Built-in features like bundle builders and volume discounts also come ready to go, so you're not stuck reinventing basic functionality that should just work out of the box. Compared to competitors, many of which are fairly restrictive and better suited to small stores where subscriptions are an afterthought, Loop is built for brands that treat subscriptions as core to the business. We've seen clients build major, large-scale businesses on top of it without encountering platform limitations. ### 5. Streamlined Our Subscription Management with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** David O. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 05, 2026 **What do you like best about Loop Subscriptions?** I find the features of Loop Subscriptions very good, but I especially appreciate the great support. Sri and Ayush have provided good support every step of the way. It's also great that Loop Subscriptions integrates with almost everything in our stack, including upsell flow programs. Having one central place where we can do analytics and engage with predictive AI has also been valuable. We can get actionable information about what a customer should be offered next and identify when a customer is at risk of missing a payment or trailing off on their subscriptions. **What do you dislike about Loop Subscriptions?** I would improve the backup card automatic checking. We had to do that manually. I'd also try to improve some of the cancellation flow to make it a little easier to understand some of the setups. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop Subscriptions consolidates our systems into one, offers good retention models, and provides actionable reporting for our supplement store. ### 6. Solid Subscriptions Management & Incredible Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Erin J. | VP of Customer Experience, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 14, 2026 **What do you like best about Loop Subscriptions?** The people are what stand out most. Their customer service is incredible and responds so quickly. It’s a night-and-day difference compared with my previous interactions with other subscription platforms. **What do you dislike about Loop Subscriptions?** Depending on how you sell your products, you may run into a few limitations in how bundles work. That said, none of these felt insurmountable, and their team was eager to help us find a way to make it work. **What problems is Loop Subscriptions solving and how is that benefiting you?** Even using only the most basic features, we’re already seeing a positive ROI. I’ve also been impressed by the newer features they’ve implemented to stay competitive. ### 7. MCP Server and Gamified Features That Boost Retention **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 21, 2026 **What do you like best about Loop Subscriptions?** MCP server + gamified features to strengthen lifetime value and retention. **What do you dislike about Loop Subscriptions?** Analytics UI could be improved slightly to find data easier. **What problems is Loop Subscriptions solving and how is that benefiting you?** Cracking 1st to 2nd order retention by helping to build features like Streaks that help to drive retention. Also, their integration into Klaviyo is robust enabling us to build complex workflows across our client portfolio across every lifecycle stage. ### 8. Comprehensive Features with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 26, 2026 **What do you like best about Loop Subscriptions?** I like Loop Subscriptions because, price-wise, it's the cheapest compared to competitors. It offers the most features to reduce churn and recover failed payments. The support team is incredible, with dedicated Slack channels for fast communication. They're quick to create new features upon request, making you feel as if you’re working with an agency rather than just a subscription software. The benefits page, founder video, objection handling, cancellation offers, win back offers, and streaks are great features that help keep subscription customers active, maximizing revenue and profit. Setting it up was easy due to the white-glove experience they provide. Overall, it helps us immensely in managing subscriptions for our ecommerce brand clients. **What do you dislike about Loop Subscriptions?** nothing so far **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop Subscriptions helps us manage client subscriptions, recover failed payments, and reduce churn. It's cost-effective, feature-rich, and offers great customer support via Slack, making our subscription management efficient and boosting client revenue. ### 9. Innovative, Practical Solutions Backed by Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | CMO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2026 **What do you like best about Loop Subscriptions?** I believe they have one of the best products out there. They continue to roll out innovations that address real-world issues with practical solutions. Yes - subscription is a big part of our business and it pays for itself. **What do you dislike about Loop Subscriptions?** Not much to dislike - only build would be if they had some educational courses - sometimes I just dont know how to execute what I am looking to do and require some assistance - which they have been super helpful with and most times introduce me to a better solution **What problems is Loop Subscriptions solving and how is that benefiting you?** Solving not only how to grow my subscription side of the business, but helps me with migration plans and testing to continue to grow ### 10. World-Class Technology, Features, and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit P. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Loop Subscriptions?** Everything is excellent: the technology, the team, the support, and the features. Overall, it all feels truly world-class. **What do you dislike about Loop Subscriptions?** To be honest, nothing much. I would suggest they have an agency view later to see all client's results in one place but outside of that everything is great **What problems is Loop Subscriptions solving and how is that benefiting you?** Improving the data management and ease for MRR management ### 11. Best-in-class platform AND team - couldn't recommend it enough **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 01, 2026 **What do you like best about Loop Subscriptions?** The platform stability and ease of use (everything works), the customizability (best-in-class) are amazing and the entire Loop-team is just outstanding. **What do you dislike about Loop Subscriptions?** Nothing, at all. The only thing I would love to see more of is deeper API and management controls via CLI or API for agentic management, but I'm sure this is already roadmapped pretty significantly, and the current API is good for data and analytics management. **What problems is Loop Subscriptions solving and how is that benefiting you?** We never think about where/how to position or structure a subscription brand (we manage millions in recurring revenue) and we ALWAYS go with Loop when we can. ### 12. Easy-to-Use Interface, Smooth Integrations, and Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Theo S. | Retention Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 02, 2026 **What do you like best about Loop Subscriptions?** The interface is easy to use, and the integrations (Klaviyo, Klar) work well. The product is continually being developed with new features, and support is always available and helpful when I need it. **What do you dislike about Loop Subscriptions?** The portal can be confusing for our German audience, since English wording sometimes slips through the cracks in the translation (very rarely) **What problems is Loop Subscriptions solving and how is that benefiting you?** It’s easy to manage our subscriptions and returning customers, thanks to features like loyalty, retention, and cancellation management. It also offers additional features compared with the other platforms we’ve tried. ### 13. Best Customer Support with Proactive, Hands-On Help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 02, 2026 **What do you like best about Loop Subscriptions?** Without a doubt, their customer support is the best option right now. We have bi-weekly calls with their team, and they help us troubleshoot any issues incredibly quickly. After dealing with apps where you are left in the dark, having this level of direct communication and proactive care is a breath of fresh air. **What do you dislike about Loop Subscriptions?** We migrated from an old app, and the initial migration process was initially messed up, which caused a lot of stress. However, Loop stepped up, fixed it quickly, and even offered compensation for the trouble. Additionally, they sometimes feel more like feature followers rather than innovators in the subscription space. For example, they seem a bit behind on cutting-edge features like AI algorithms that optimize subscription renewal charge timing. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop gives our customers a seamless portal to manage their routines and provides us with steady recurring revenue. More importantly, their bi-weekly syncs solve the issue of feeling left in the dark by a software provider when technical issues arise. While they can sometimes be a bit slower to innovate on the tech front compared to some competitors (like missing predictive AI algorithms for subscription renewal charge optimization), their elite customer service completely makes up for it and solves our core operational headaches. ### 14. Best Shopify Subscription App Ever: Exceptional Support, Easy to Use, and Always Improving **Rating:** 5.0/5.0 stars **Reviewed by:** Travis H. | CMO / CTO , Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2026 **What do you like best about Loop Subscriptions?** They have the absolute best onboarding and support I have ever received with any company! Also the tips and advice they provide on how to optimize our setup has saved us so much time and worked so well! Plus it's easy to use and they are continually updating it. And as a bonus it's a great deal. The #1 best Shopify app we use by far! **What do you dislike about Loop Subscriptions?** That we didn't find them sooner. Seriously, I have zero complaints. **What problems is Loop Subscriptions solving and how is that benefiting you?** Now we know exactly what's working or not for our subscriptions and we can make adjustments and we actually have conversations with them about the highest value changes or additional features we can use. ### 15. Effortless Setup, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ilya A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 20, 2026 **What do you like best about Loop Subscriptions?** I appreciate Loop Subscriptions because of their very good support and good feature implementation. The platform is also easy to use, which makes it convenient for managing recurring customers. Additionally, their service helps us retain more money on a monthly basis from our recurring customers, which is a significant benefit. The initial setup was also very easy. **What do you dislike about Loop Subscriptions?** Nothing **What problems is Loop Subscriptions solving and how is that benefiting you?** I use Loop Subscriptions for retention offers, helping us retain more money monthly from recurring customers. ### 16. Great app for subscription brand with prioritized customer support team **Rating:** 5.0/5.0 stars **Reviewed by:** Bipin Thapa M. | Founder and CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 30, 2026 **What do you like best about Loop Subscriptions?** The clarity and micro touch points they have for our subscribers. Every steps help to grow our MRR and they have a lot of metrics that we use to create automations and all **What do you dislike about Loop Subscriptions?** Don't have any for now. hopefully we won't have any in future too **What problems is Loop Subscriptions solving and how is that benefiting you?** Retaining our monthly subscribers and tracking our customer LTV. Which is helping us a lot to build strategy around it. The data is solid ### 17. Seamless Shopify Migration with Great Support and a Polished Customer Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 02, 2026 **What do you like best about Loop Subscriptions?** The great customer support, loop customer portal interface, Seamless shopify integration and migration **What do you dislike about Loop Subscriptions?** I can not find anything significant as of now **What problems is Loop Subscriptions solving and how is that benefiting you?** It’s a strong subscription platform that addresses the end-to-end needs of e-commerce businesses, offering a comprehensive 360° solution rather than solving just one part of the subscription journey. ### 18. Easy to Navigate, Fairly Priced, and Backed by a Responsive Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2026 **What do you like best about Loop Subscriptions?** Easy to navigate, fairly priced and very responsive team **What do you dislike about Loop Subscriptions?** Customer portal UI/UX looks inferior to other platforms, also seems harder to customise it. Missing some basic features as well like AB testing **What problems is Loop Subscriptions solving and how is that benefiting you?** Solid software to handle all subscriptions, benefiting in higher revenue coming from existing customers. ### 19. White-Glove Support, Competitive Rates, and Brilliant Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2026 **What do you like best about Loop Subscriptions?** Really good white glove support, very competitive rates, and brilliant features. **What do you dislike about Loop Subscriptions?** There's nothing I dislike about Loop subscriptions. I think that they've nailed the product, and they're competing against the big players, punching way above their weight. **What problems is Loop Subscriptions solving and how is that benefiting you?** It allows us to have a number of really interesting subscription-based offerings, including bundles and free gifts to our subscribers, and we run streaks and loyalty programmes and everything. It's amazing. ### 20. THE BEST APP FOR MANAGING SUBSCRIPTIONS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 01, 2026 **What do you like best about Loop Subscriptions?** simple to use, best app for subs on shopify **What do you dislike about Loop Subscriptions?** everything is perfect! I really don't have anything bad to say about it. **What problems is Loop Subscriptions solving and how is that benefiting you?** they have good analytics for subs ### 21. Gamified Features, Frequent Updates, and Hands-On CSM Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2026 **What do you like best about Loop Subscriptions?** I'm really liking the gamified features, updates and hands-on support from our CSM. **What do you dislike about Loop Subscriptions?** I haven't currently experienced any downsides. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop Subscriptions is giving our customers a unique subscriber experience that I believe is having a positive impact on our churn rate and customer feedback. ### 22. Best subscription provider for Shopify Plus **Rating:** 4.5/5.0 stars **Reviewed by:** Magdalena N. | E-commerce Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 19, 2025 **What do you like best about Loop Subscriptions?** Everything, the UI is simple, flexible and rich in features. Their team is available for us via Slack, helps with the code and strategy side. Incredible smooth migration from Yotpo after our Yotpo nearly ruining our business. Fantastic company! **What do you dislike about Loop Subscriptions?** Nothing to dislike! Big respects to the Loop team **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop supports subscriptions for the thousands of our customers with a first class flexible experience ### 23. Amazing app customer experience and business support. **Rating:** 5.0/5.0 stars **Reviewed by:** Gary S. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 22, 2023 **What do you like best about Loop Subscriptions?** I love how easy it is for the customer to navigate through the app and make changes to their subscription. I think user experience is super important and my previous app didn't offer a lot of 'no brainer' options for the customer, like being able to process an order straight away, and also being able to adjust their ongoing order easily. After switching to Loop, it was amazing to see how much customers were changing their subscription around. From my point of view this means that customers always wanted these features, and previously they weren't able to easily make the changes they want. This would lead to either direct churn, or at the least lower LTV as they decided the subscription wasn't for them. Loop is also aggressively implementing new features on their app, so I can tell that they want to build an even better ecosystem for their customers which will lead to an even better customer experience. **What do you dislike about Loop Subscriptions?** The only minor dislike I have at the moment is how they handle prepaid (gift) subscriptions. However, their team helped me implement the best version of a prepaid gift that they can do right now which uses shopify's order scheduling to implement the orders. They are currently working on their own module for prepaid (gift) subscriptions which is apparently set to be released Q1 2024.. so by the time you're ready to join Loop it may already be a feature. **What problems is Loop Subscriptions solving and how is that benefiting you?** Solving the subscription aspect of my business (which is the core part of my business as a coffee subscription company) ### 24. It's a game-changer!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jelly J. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 24, 2023 **What do you like best about Loop Subscriptions?** Loop Subscriptions has been a game-changer for us. The seamless integration and user-friendly interface make it a breeze to set up and manage subscription services for our customers. It offers a wide range of customization options, that incredibly helped us reduce churn rates and improve our retention. Their analytics are also invaluable! helping us make data-driven decisions. Most importantly, customer support is also top-notch, always ready to assist. **What do you dislike about Loop Subscriptions?** none so far, excited to see more additional features we can take advantage to boost our conversion and retention! **What problems is Loop Subscriptions solving and how is that benefiting you?** 1. Improving Customer Retention: The app offers a variety of tools that has led to higher customer retention rates. 2. Insightful Analytics: The detailed analytics and reporting features help us gain a deeper understanding of our subscribers' behavior and preferences. This data-driven approach has enabled us to make informed decisions to enhance our subscription services. 3. Reducing Churn: With its dunning management and recovery tools, Loop minimizes involuntary churn, resulting in better revenue retention for our business. ### 25. One of the best subscriptions app out there **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil B. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 03, 2023 **What do you like best about Loop Subscriptions?** We are a Shopify development consultancy and have used various payment subscription apps. Loops stands out the best with its ease of use and implementation. Whether it's API integration or the numerous options for customizations, all are easy to plug in. All our clients love this app. Also, their customer support is top-notch and has a response time of less than 4 hours. **What do you dislike about Loop Subscriptions?** Although there are numerous features to offer on the web interface, the API is still evolving and I think it will be at par with all the web features in no time. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop subscriptions help our clients run subscriptions on their products and services, making it a continuous cash flow for them. ### 26. Moving to Loop Subscriptions Is One of the Best Decisions We've Made **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 25, 2023 **What do you like best about Loop Subscriptions?** The team at Loop Subscriptions have built an awesome platform that has improved our Customers UX and simplified how to manage subscriptions. Our customers have been so happy with it! They helped us with two massive migrations from ReCharge and then again from Checkout Champ. Onboarding both times was incredibly easy. In addition, their integrations with our Support platform, Gorgias, has improved our internal processes so we can increase effeciency and decrease our response time. Lastly, the Loop team has come along side of us to help improve our cancellation flows and decrease churn. Their team is unmatched in their willingness to help us with our business goals and we are so grateful for it! **What do you dislike about Loop Subscriptions?** Nothing to note so far! Every piece of feedback we have ever given has been taken with such care and a quick turn around. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop subscriptions is giving our company a subscription management tool that is easy for our customers to use as well as easy for us to see analytics to make data-driven decisions to ultimately grow our active subscribers. ### 27. Good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 15, 2023 **What do you like best about Loop Subscriptions?** What stands out for me about Loop Subscriptions is its simplicity in integration and usage, making our subscription management a smooth process. There's a wide array of customization features that have been key in maintaining user satisfaction and minimising drop-offs. Their customer support team deserves special mention too – always there to support us. **What do you dislike about Loop Subscriptions?** Expensive for a starter brand. They should revert to their old plans of $49 for early stage brands **What problems is Loop Subscriptions solving and how is that benefiting you?** Their software has helped us with a couple of issues around retention, analytics and cancellation rates We have seen a significant increase in retention. Cohorts inside the app make it easy to tie everything to our marketing efforts. ### 28. loop Subscriptions is a great app. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 14, 2023 **What do you like best about Loop Subscriptions?** It's super easy to integrate and use, making setting up and handling our customer subscriptions straightforward.. It's got loads of customization options which have been great for cutting down on customer drop-offs and keeping our users happy. Plus, the analytics are a big win – they really help us make smart choices based on the data. Their customer support is the best – they're always there when we need them. **What do you dislike about Loop Subscriptions?** APIs are not available for everything. They are still working on that. **What problems is Loop Subscriptions solving and how is that benefiting you?** 1. Improved Retention: We have seen higher customer retention rates after adding the app 2. Great Analytics: Reporting features are detailed. You can also export reports unlike other apps. Has given us a deep understanding of our subscribers' behaviour and preferences. This has helped us to make informed decisions to enhance our subscription services and grow our business 3.Churn has dropped: They solve for both active and passive churn through their dunning. ### 29. Fantastic Subscription Platform **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 01, 2023 **What do you like best about Loop Subscriptions?** The team behind loop are second to none. The level of support they have offered our clients has been outstanding. In particular, their white glove onbording service to support migrations from other subscription platforms. The team are response and are very hands on with their support. **What do you dislike about Loop Subscriptions?** None. They are the best alternative to the other big Shopify subscription companies. **What problems is Loop Subscriptions solving and how is that benefiting you?** The ability to customise the subscription management in Shopify for a variety of use cases. Mainly bundling of subscription products. ### 30. Switched From Recharge, Best Decision Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Carl W. | Advisor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 25, 2023 **What do you like best about Loop Subscriptions?** They handled the entire migration process from Recharge to Loop and got us up and running quickly. Their admin tools are infinitely easier to use than Recharge. It looks and functions incredibly well and their customer support and proactive approach to customer success is really appreciated. **What do you dislike about Loop Subscriptions?** Wish it was a little cheaper, but still less expensive (and better value) than Recharge. **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop allows us to easily setup complex subscription options for our customer, all without having to hire a dev. ### 31. Amazing app! **Rating:** 5.0/5.0 stars **Reviewed by:** Christy R. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 23, 2023 **What do you like best about Loop Subscriptions?** The team at Loop subscriptions has been fabulous to work with! The customer support is top notch. Loop subscriptions is extremely user friendly and has a number of features that has helped us retain customers and optimize our subscriptions. **What do you dislike about Loop Subscriptions?** We'd love to see even more customizations for the backend client portal! **What problems is Loop Subscriptions solving and how is that benefiting you?** Loop subscriptions is helping us retain customers on their product subscription through difference incentives and cancellation flows. It is also making tracking data and analytics super easy! ### 32. The Loopwork team have great customer support and they are always available to provide us updates. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 23, 2023 **What do you like best about Loop Subscriptions?** The part that they are always available to answer our questions and the ease of using the Looopwork application to implement for our website. Always having the ability to improve their platform and constantly adding updates based on feedback is a huge factor. Loopwork are a great team in getting things done and helping us implement our plans **What do you dislike about Loop Subscriptions?** Nothing really, they have been great so far and we love working with them. **What problems is Loop Subscriptions solving and how is that benefiting you?** Provide us and customers with the ability to manage subscriptions and modify them with ease. Also the ability to adjust selling plans and cancelation flow to reduce churn. ### 33. Great app, great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Jen M. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 26, 2023 **What do you like best about Loop Subscriptions?** Loop has an array of features to benefit our subscription offers. The team are always on hand to answer questions, run us through new features and take on feedback. Great app! **What do you dislike about Loop Subscriptions?** Nothing so far....the app works well and the support team are great. **What problems is Loop Subscriptions solving and how is that benefiting you?** Retaining customers and allowing them to self-serve their subscriptions with ease ### 34. Customer service cares! **Rating:** 4.0/5.0 stars **Reviewed by:** Daniela G. | Marketing Automation Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 17, 2023 **What do you like best about Loop Subscriptions?** Loop is the first subscription software I've used. I needed a lot of guidance, the documentation and customer service were my best allies. I catched up very quickly. The integration with CRM platforms is great! We can use subscriptions data for analysis and segmentation. **What do you dislike about Loop Subscriptions?** User portal is ok, but not amazing. Some customers need personal help changing their subscriptions. **What problems is Loop Subscriptions solving and how is that benefiting you?** Predicting revenue is easier when analyzing the upcoming orders from subscriptions. If we have promotions the bulk actions are very useful. ### 35. Loop has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennelle N. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 25, 2023 **What do you like best about Loop Subscriptions?** The customer support is excellent and they are always adding new features. The team is very hands-on and willing to help us get things set up, or listen to our feature ideas. We've pushed a lot of customizations to our subscription program, and Loop has always helped us figure it out. **What do you dislike about Loop Subscriptions?** Nothing! The product is still pretty new, but whenever we need a feature they are quick to implement. **What problems is Loop Subscriptions solving and how is that benefiting you?** 1. managing our subscription business 2. subscription notifications & reminders 3. custom subscription discounts ### 36. Excellent Software & Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 17, 2023 **What do you like best about Loop Subscriptions?** Flexible subscription app that meets our current needs and provides scope for future improvements. Easy to set up with excellent 1-to-1 customer service offering support. **What do you dislike about Loop Subscriptions?** I don't currently have any complaints or dislikes **What problems is Loop Subscriptions solving and how is that benefiting you?** Reducing churn rate of subscribers, increasing long-term revenue ### 37. Forward Thinking Subscription Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 17, 2023 **What do you like best about Loop Subscriptions?** Moved over from Recharge earlier this year due to frustrations and limitations. Loops service and support are above and beyond, and they are very attentive to both your needs and your success. The platform itself is extremely robust, boasts many features, yet still intuitive and easy to manage and navigate. **What do you dislike about Loop Subscriptions?** I am hoping Loop continues to expand on their reporting and having more control with setting time windows for reporting (6 months, 12 months, etc). **What problems is Loop Subscriptions solving and how is that benefiting you?** Handling all subscriptions. ### 38. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Edward H. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 19, 2023 **What do you like best about Loop Subscriptions?** On hand support, always on team for help, advice and recommendations. **What do you dislike about Loop Subscriptions?** Nothing. Apart from some growing feature opportunities, particularly around analytics, the platform and service is fantastic. **What problems is Loop Subscriptions solving and how is that benefiting you?** Growth of subscribers and limiting churn of our subs programme. ### 39. Loop helped us grow our subscription program with great customer support and features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 12, 2023 **What do you like best about Loop Subscriptions?** The support team has been so helpful during the implementation and their continuous support has helped us optimize our program. Easy to implement too. **What do you dislike about Loop Subscriptions?** Not many downsides. They're upgrading their features regularly. **What problems is Loop Subscriptions solving and how is that benefiting you?** Helped us grow our subscribers and reduce churn rate. - [View Loop Subscriptions pricing details and edition comparison](https://www.g2.com/products/loop-subscriptions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+00%3A05%3A49+-0500&secure%5Bsession_id%5D=ea5a0d56-51be-42ce-8002-dcad2297d491&secure%5Btoken%5D=9d67b1e58fb817a231b7f11b9b298a240dba076bb36aba42f645539eabc1aedd&format=llm_user) ## Loop Subscriptions Features **Billing and Payments** - Payment Terms - Personalized Billing - Custom Pricing **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles - Sales Tax Management - Alerts/Notifications - Customizable Reports **Revenue Optimization** - At-Risk Customers - Offer Optimization - Customer Churn - Revenue Forecasting **Pricing** - Standard Price - Discounts - Optimization **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types - Recurring/Subscription Billing **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Accounting Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Billing & Invoicing - Data Visualization - Customizable Fields - Revenue Recognition - Cancellation Management - Real-Time Data - Search/Filter - Summary Reports - Contact Database - CRM - Customer Profiles - Generative AI - Client Portal - API - Customer Database - Access Controls/Permissions - Tax Management - ACH Payment Processing - Usage Tracking/Analytics - Data Import/Export - Product Catalog - Discount Management - Revenue Management - Invoice Management - Reporting & Statistics - Customizable Branding - Billing Rate Management - Customizable Templates - AI Copilot - Real-Time Analytics - Multi-Currency - Invoice Processing - Self Service Portal - Subscription Plan Management - Order Management - Customer Accounts - Activity Dashboard - Real-Time Reporting - Credit Card Processing - Reminders - Dunning Management - Subscription Management - Enrollments/Onboarding ## Top Loop Subscriptions Alternatives - [Recharge Subscriptions](https://www.g2.com/products/recharge-subscriptions/reviews) - 4.4/5.0 (55 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (982 reviews) - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (819 reviews)