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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (63.8% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Starting at $17.00 1 user Per Month
CallRail
Star Rating
(1,605)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Free Trial is available
Browse all 4 pricing plansRingostat
Star Rating
(47)4.9 out of 5
Market Segments
Small-Business (63.8% of reviews)
Entry-Level Pricing
Starting at $17.00 1 user Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallRail excels in call analytics, particularly with its "Call Recording" feature, which has a high rating of 9.3. Reviewers mention that this functionality is crucial for tracking customer interactions and improving service quality.
- Reviewers mention that Ringostat shines in its "Local Phone Numbers" feature, achieving a perfect score of 10.0. Users appreciate the ease of obtaining local numbers, which helps businesses establish a local presence and improve customer trust.
- G2 users highlight that CallRail's "Dynamic Number Insertion" feature is rated 9.0, allowing for effective tracking of marketing campaigns. Users say this feature is essential for understanding which channels drive calls, enhancing marketing strategies.
- Users on G2 report that Ringostat's "IVR" functionality scores 9.6, providing a seamless experience for callers. Reviewers mention that this feature helps in efficiently routing calls, which is vital for customer satisfaction.
- Reviewers mention that CallRail's "Quality of Support" is rated 8.9, with many users praising the responsiveness and helpfulness of the support team. This aspect is often highlighted as a significant advantage over competitors.
- Users say that Ringostat's "Privacy, Security, and Compliance" feature stands out with a perfect score of 10.0. Reviewers appreciate the robust security measures in place, which are crucial for businesses handling sensitive customer data.
Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
Ringostat
Business Phone
Starting at $17.00
1 user Per Month
For sales and support teams to call and text. 3 users minimum.
- Desktop and Mobile apps
- Click to call
- Click to CRM
Free Trial
CallRail
Free Trial is available
Ringostat
Free Trial is available
Ratings
Meets Requirements
9.0
1,265
9.8
45
Ease of Use
9.0
1,277
8.8
45
Ease of Setup
9.0
1,029
9.2
10
Ease of Admin
9.1
1,008
9.8
7
Quality of Support
8.8
1,142
9.7
45
Has the product been a good partner in doing business?
9.2
993
9.5
7
Product Direction (% positive)
8.9
1,216
10.0
44
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
7
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Organization
8.6
7
Not enough data
8.6
6
Not enough data
10.0
7
Not enough data
Performance Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Sales Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
8.8
7
Not enough data
9.4
8
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Call Analytics
9.3
185
|
Verified
Not enough data
8.1
137
|
Verified
Not enough data
8.6
159
|
Verified
Not enough data
8.2
168
|
Verified
Not enough data
Agent Performance Management
8.3
145
|
Verified
Not enough data
8.2
147
|
Verified
Not enough data
8.1
137
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Channels
8.7
80
Not enough data
8.2
56
Not enough data
7.5
55
Not enough data
7.8
68
Not enough data
8.0
63
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
66
Not enough data
8.6
61
Not enough data
8.4
58
Not enough data
8.2
62
Not enough data
Feature Not Available
Not enough data
8.2
59
Not enough data
8.2
56
Not enough data
8.0
56
Not enough data
Agentic AI - Contact Center
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Administrative
8.4
68
Not enough data
8.9
77
Not enough data
8.7
79
Not enough data
8.7
72
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
196
|
Verified
Not enough data
8.1
170
|
Verified
Not enough data
7.7
139
|
Verified
Not enough data
7.8
146
|
Verified
Not enough data
8.1
160
|
Verified
Not enough data
7.9
143
|
Verified
Not enough data
Agentic AI - Attribution
7.0
10
Not enough data
7.4
11
Not enough data
7.2
13
Not enough data
7.0
10
Not enough data
Marketing
8.1
155
|
Verified
Not enough data
8.4
162
|
Verified
Not enough data
8.7
202
|
Verified
Not enough data
8.6
199
|
Verified
Not enough data
Reporting
8.6
238
|
Verified
Not enough data
8.5
226
|
Verified
Not enough data
8.1
202
|
Verified
Not enough data
Lead Monitoring
8.5
207
|
Verified
Not enough data
8.7
216
|
Verified
Not enough data
8.5
211
|
Verified
Not enough data
Agentic AI - Lead Capture
8.5
21
Not enough data
8.5
20
Not enough data
Data Capture
8.3
208
|
Verified
Not enough data
8.6
208
|
Verified
Not enough data
8.1
173
|
Verified
Not enough data
8.5
210
|
Verified
Not enough data
Analytics
8.6
202
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
Customization
8.3
166
|
Verified
Not enough data
8.3
172
|
Verified
Not enough data
7.9
161
|
Verified
Not enough data
8.5
196
|
Verified
Not enough data
Customization
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Additional Functionality
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.0
7
Not enough data
6.9
8
Not enough data
6.7
8
Not enough data
8.1
7
Not enough data
6.0
7
Not enough data
Internal Use
6.9
19
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
9.0
8
Not enough data
6.4
7
Not enough data
7.5
8
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
10.0
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Feature Not Available
Not enough data
10.0
5
Not enough data
Not enough data
Advanced Features
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Voice Recognition - AI Voice Assistants
8.6
6
Not enough data
Speech Synthesis - AI Voice Assistants
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
Security and privacy - AI Voice Assistants
9.2
6
Not enough data
Compatibility - AI Voice Assistants
9.0
5
Not enough data
Agentic AI - Outbound Call Tracking
8.0
9
Not enough data
7.6
9
Not enough data
Calling
9.2
42
Not enough data
8.7
39
Not enough data
8.8
41
Not enough data
8.5
39
Not enough data
7.9
8
Not enough data
Contacts
8.5
41
Not enough data
8.2
42
Not enough data
8.6
39
Not enough data
Insights
8.0
41
Not enough data
8.3
41
Not enough data
8.5
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
8.3
9
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
550
10.0
37
8.7
451
9.6
26
8.4
383
9.6
22
Tracking
8.6
498
10.0
40
8.9
487
10.0
39
8.6
410
9.7
30
Analytics
8.9
550
9.9
39
9.3
532
10.0
39
8.5
478
9.6
37
8.3
293
Not enough data
Call Routing
8.1
346
9.6
32
8.0
315
9.5
31
7.9
296
9.7
27
Administration
7.9
252
Not enough data
8.7
298
10.0
10
8.9
349
9.8
9
Agentic AI - Inbound Call Tracking
7.4
49
Not enough data
7.7
51
Not enough data
7.8
49
Not enough data
Marketing Operations
8.2
191
Not enough data
8.7
203
Not enough data
8.4
185
Not enough data
8.9
192
Not enough data
7.8
174
Not enough data
7.6
149
Not enough data
Campaign Activity
8.4
193
Not enough data
8.5
219
Not enough data
7.8
175
Not enough data
8.3
192
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
7.5
23
Not enough data
7.6
24
Not enough data
7.6
22
Not enough data
Categories
Categories
Shared Categories
CallRail and Ringostat are categorized as Inbound Call Tracking
Unique Categories
CallRail is categorized as AI Voice Assistants, Conversation Intelligence, AI Sales Assistant, Online Form Builder, Attribution, Marketing Analytics, Lead Capture, Outbound Call Tracking, Contact Center, and Live Chat
Ringostat is categorized as VoIP Providers and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringostat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.5%
Real Estate
8.7%
Construction
7.2%
Hospital & Health Care
4.1%
Legal Services
3.5%
Other
41.1%
Marketing and Advertising
36.2%
Information Technology and Services
27.7%
Computer Software
14.9%
Internet
10.6%
Outsourcing/Offshoring
2.1%
Other
8.5%
Discussions
What is CallRail used for?
2 Comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Ringostat has no discussions with answers
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