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At a Glance
Market Segments
Mid-Market (69.2% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
BeneTrac
Star Rating
(14)3.4 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BeneTracPaychex
Star Rating
(1,629)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in "Ease of Setup" with a score of 8.4, while BeneTrac falls short with a score of 6.0, indicating that Paychex provides a more user-friendly onboarding experience.
- Reviewers mention that Paychex's "Quality of Support" is rated at 8.4, significantly higher than BeneTrac's 6.0, suggesting that users find Paychex's customer service more responsive and helpful.
- G2 users highlight Paychex's "Employee Self Service" features, particularly the "Web Portal" which scored 8.7, as being intuitive and easy to navigate, whereas BeneTrac's corresponding features received lower ratings, indicating a less favorable user experience.
- Users on G2 report that Paychex's "Total Compensation Statements" feature is highly rated at 8.7, providing clear and comprehensive insights, while BeneTrac's similar feature only scores 6.9, suggesting it may lack depth or clarity.
- Reviewers say that Paychex's "Document Management" feature is rated at 8.4, which is significantly better than BeneTrac's 6.2, indicating that Paychex offers a more robust solution for managing important documents.
- Users report that Paychex's "Compliance" support is rated at 8.5, showcasing its effectiveness in helping businesses meet regulatory requirements, while BeneTrac's compliance support is rated lower at 7.1, indicating potential gaps in this area.
Pricing
Entry-Level Pricing
BeneTrac
No pricing availableFree Trial
BeneTrac
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
7.0
10
8.7
1,304
Ease of Use
7.8
9
8.5
1,364
Ease of Setup
6.0
5
8.3
974
Ease of Admin
6.0
5
8.5
954
Quality of Support
6.0
8
8.3
1,257
Has the product been a good partner in doing business?
5.3
5
8.5
953
Product Direction (% positive)
6.1
9
7.5
1,281
Features by Category
Core HR
Not enough data
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Generative AI
Not enough data
4.3
5
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
Not enough data
8.6
850
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
8.3
528
|
Verified
Administration
Not enough data
8.7
854
|
Verified
Not enough data
7.9
560
|
Verified
Not enough data
9.3
929
|
Verified
Not enough data
8.5
405
|
Verified
Not enough data
8.9
778
|
Verified
Not enough data
8.7
562
|
Verified
Not enough data
8.6
454
|
Verified
Not enough data
9.1
780
|
Verified
Not enough data
9.1
829
|
Verified
Taxes
Not enough data
9.1
876
|
Verified
Not enough data
9.0
832
|
Verified
Not enough data
9.1
825
|
Verified
Integration
Not enough data
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
859
|
Verified
Not enough data
8.6
837
|
Verified
Not enough data
8.8
871
|
Verified
Not enough data
8.7
724
|
Verified
Benefits Administration Platform Features
8.1
7
8.2
233
7.9
7
8.0
196
7.2
6
7.0
112
6.2
7
8.3
172
6.9
6
8.5
190
7.9
8
8.3
225
7.1
7
8.4
210
6.7
5
7.9
152
Benefits Administration Platform Features
8.1
7
8.2
233
7.9
7
8.0
196
7.2
6
7.0
112
6.2
7
8.3
172
6.9
6
8.5
190
7.9
8
8.3
225
7.1
7
8.4
210
7.5
8
8.3
222
6.7
5
7.9
152
8.0
5
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
6.2
14
Not enough data
6.1
14
Not enough data
6.2
14
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Categories
Categories
Shared Categories
BeneTrac and Paychex are categorized as Benefits Administration
Unique Categories
BeneTrac has no unique categories
Reviews
Reviewers' Company Size
BeneTrac
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.4%
Computer Software
15.4%
Research
7.7%
Real Estate
7.7%
Program Development
7.7%
Other
46.2%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
BeneTrac has no discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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