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BeneTrac
BeneTrac
(14)
3.4 out of 5
BeneTrac
By Paychex Inc
Paychex
Paychex
(1,632)
4.1 out of 5
Paychex
By Paychex Inc
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At a Glance
BeneTrac
BeneTrac
Star Rating
(14)3.4 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BeneTrac
Paychex
Paychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Paychex
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Paychex excels in overall user satisfaction, reflected in its higher G2 Score and a substantial number of recent reviews. Users appreciate the clean, user-friendly interface that consolidates payroll and benefits in one place, making it easier to manage their financial information.
  • Users say that Paychex offers a more intuitive setup process compared to BeneTrac, with many highlighting the customizable dashboard and the ability to generate tailored reports with the help of dedicated account representatives. This level of support seems to enhance the overall experience for new users.
  • Reviewers mention that BeneTrac provides a unique advantage with its single point of entry for benefit enrollments, which simplifies the process of managing enrollments and terminations. This feature has been particularly praised for eliminating the need for outdated practices like faxing documents to multiple carriers.
  • According to verified reviews, Paychex stands out in terms of support quality, with users noting the responsiveness and helpfulness of customer service. This is contrasted with BeneTrac, where users have expressed some dissatisfaction with support, indicating a need for improvement in this area.
  • Users highlight that while BeneTrac has a user-friendly interface, it falls short in areas like setup and administrative ease compared to Paychex. Many users have found Paychex's setup process to be smoother, which can significantly impact day-to-day usability.
  • G2 reviewers indicate that Paychex's robust features, such as real-time paycheck visibility and comprehensive reporting capabilities, contribute to a more satisfying user experience overall. In contrast, while BeneTrac offers useful features like a reports wizard, it lacks the same level of comprehensive functionality that users have come to expect.
Pricing
Entry-Level Pricing
BeneTrac
No pricing available
Paychex
Contact Vendor
Contact Vendor for Pricing
Learn more about Paychex
Free Trial
BeneTrac
No trial information available
Paychex
No trial information available
Ratings
Meets Requirements
7.0
10
8.7
1,307
Ease of Use
7.8
9
8.5
1,367
Ease of Setup
6.0
5
8.3
976
Ease of Admin
6.0
5
8.5
956
Quality of Support
6.0
8
8.3
1,260
Has the product been a good partner in doing business?
5.3
5
8.5
955
Product Direction (% positive)
6.1
9
7.5
1,284
Features by Category
Core HRHide 15 FeaturesShow 15 Features
Not enough data
7.6
510
Core HR
Not enough data
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Generative AI
Not enough data
4.3
5
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Expense ManagementHide 33 FeaturesShow 33 Features
Not enough data
8.1
304
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
PayrollHide 23 FeaturesShow 23 Features
Not enough data
8.5
1,040
Employee Self Service
Not enough data
8.6
853
|
Verified
Not enough data
8.0
545
|
Verified
Not enough data
8.3
529
|
Verified
Administration
Not enough data
8.7
857
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
931
|
Verified
Not enough data
8.5
406
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
455
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
830
|
Verified
Taxes
Not enough data
9.1
878
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
826
|
Verified
Integration
Not enough data
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
860
|
Verified
Not enough data
8.6
838
|
Verified
Not enough data
8.8
872
|
Verified
Not enough data
8.7
726
|
Verified
Benefits AdministrationHide 31 FeaturesShow 31 Features
7.3
9
7.9
528
Benefits Administration Platform Features
8.1
7
8.2
233
7.9
7
8.0
196
7.2
6
7.0
112
6.2
7
8.3
172
6.9
6
8.5
190
7.9
8
8.3
225
7.1
7
8.4
210
6.7
5
7.9
152
Benefits Administration Platform Features
8.1
7
8.2
233
7.9
7
8.0
196
7.2
6
7.0
112
6.2
7
8.3
172
6.9
6
8.5
190
7.9
8
8.3
225
7.1
7
8.4
210
7.5
8
8.3
222
6.7
5
7.9
152
8.0
5
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
PEO ProvidersHide 13 FeaturesShow 13 Features
Not enough data
6.8
12
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Time & AttendanceHide 14 FeaturesShow 14 Features
Not enough data
7.5
36
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Candidate Relationship ManagementHide 19 FeaturesShow 19 Features
Not enough data
7.9
499
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Background CheckHide 11 FeaturesShow 11 Features
Not enough data
7.3
75
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance ManagementHide 13 FeaturesShow 13 Features
Not enough data
6.2
10
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
HR AnalyticsHide 10 FeaturesShow 10 Features
Not enough data
7.1
13
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
HCM SoftwareHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Talent ManagementHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
RecruitingHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
OnboardingHide 29 FeaturesShow 29 Features
Not enough data
7.8
505
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Corporate Learning Management SystemsHide 28 FeaturesShow 28 Features
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time TrackingHide 18 FeaturesShow 18 Features
Not enough data
8.1
307
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Training eLearningHide 8 FeaturesShow 8 Features
Not enough data
7.1
474
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Workforce ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.4
497
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Pre-Employment ScreeningHide 8 FeaturesShow 8 Features
Not enough data
8.2
474
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Categories
Categories
Shared Categories
BeneTrac
BeneTrac
Paychex
Paychex
BeneTrac and Paychex are categorized as Benefits Administration
Unique Categories
BeneTrac
BeneTrac has no unique categories
Paychex
Reviews
Reviewers' Company Size
BeneTrac
BeneTrac
Small-Business(50 or fewer emp.)
15.4%
Mid-Market(51-1000 emp.)
69.2%
Enterprise(> 1000 emp.)
15.4%
Paychex
Paychex
Small-Business(50 or fewer emp.)
75.5%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
2.3%
Reviewers' Industry
BeneTrac
BeneTrac
Hospital & Health Care
15.4%
Computer Software
15.4%
Research
7.7%
Real Estate
7.7%
Program Development
7.7%
Other
46.2%
Paychex
Paychex
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Alternatives
BeneTrac
BeneTrac Alternatives
Ease
Ease
Add Ease
ADP Workforce Now
Workforce Now
Add ADP Workforce Now
Paylocity
Paylocity
Add Paylocity
Workday HCM
Workday HCM
Add Workday HCM
Paychex
Paychex Alternatives
isolved
isolved
Add isolved
Paycom
Paycom
Add Paycom
Rippling
Rippling
Add Rippling
Paylocity
Paylocity
Add Paylocity
Discussions
BeneTrac
BeneTrac Discussions
Monty the Mongoose crying
BeneTrac has no discussions with answers
See all discussions
Paychex
Paychex Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
See all discussions
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BeneTrac
BeneTrac
Paychex
Paychex
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