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Compare Balto and Bridge 
Featured Products
At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Balto
Star Rating
(566)4.8 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaltoBridge
Star Rating
(381)4.2 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Balto significantly outperforms Bridge in overall user satisfaction, reflected in its higher G2 Score. Users appreciate Balto's speed and effectiveness, particularly noting how its talking prompts help navigate challenging objections, which enhances their sales conversations.
- Users say that Bridge excels in maintaining educational records and supporting team growth, with many highlighting its ability to track learner engagement effectively. This feature is particularly valuable for organizations focused on compliance and training, making it a strong choice for those prioritizing educational development.
- Reviewers mention that Balto's seamless integration into daily workflows is a standout feature, as it actively listens and provides real-time coaching suggestions. This capability allows agents to improve their performance on the fly, which users find incredibly beneficial for client interactions.
- According to verified reviews, Bridge is praised for its user-friendly content creation tools, allowing teams to build learning materials efficiently. Users appreciate having everything they need in one place, which contrasts with their experiences using more cumbersome previous tools.
- G2 reviewers highlight that Balto's setup process is notably easy, making it accessible for teams looking to implement a new solution quickly. This ease of implementation is a significant advantage for organizations that need to get up and running without extensive downtime.
- Users report that while both products serve the mid-market well, Balto's higher ratings in support quality and product direction indicate a more robust commitment to customer success. Reviewers specifically mention Balto's customizable Notetaker feature as a fantastic tool for enhancing communication and ensuring compliance during client interactions.
Pricing
Entry-Level Pricing
Balto
No pricing availableBridge
Learn Suite
Contact Us
Per Year
Create, catalog, deliver and measure training programs for employees, customers and partners.
- Course Authoring
- Journeys
- Checkpoints
Free Trial
Balto
No trial information availableBridge
No trial information availableRatings
Meets Requirements
9.5
408
8.0
295
Ease of Use
9.6
411
8.7
298
Ease of Setup
9.6
220
8.6
238
Ease of Admin
9.5
119
8.5
242
Quality of Support
9.6
396
8.5
264
Has the product been a good partner in doing business?
9.8
121
8.7
233
Product Direction (% positive)
9.8
374
7.9
286
Features by Category
Call Analytics
9.4
204
Not enough data
9.4
208
Not enough data
9.4
219
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
9.3
200
Not enough data
9.4
217
Not enough data
Generative AI
9.4
134
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.6
164
Not enough data
9.5
162
Not enough data
9.5
159
Not enough data
Engagement
9.6
167
Not enough data
9.6
163
Not enough data
9.5
164
Not enough data
Performance
9.5
163
Not enough data
9.7
165
Not enough data
Generative AI
9.4
128
Not enough data
9.4
128
Not enough data
Training & eLearning
Not enough data
7.5
158
|
Verified
Not enough data
8.0
170
|
Verified
Not enough data
7.5
49
|
Verified
Not enough data
7.4
170
|
Verified
Not enough data
7.8
158
|
Verified
Not enough data
8.1
159
|
Verified
Not enough data
7.4
153
|
Verified
Generative AI
Not enough data
4.0
17
Not enough data
4.5
17
Not enough data
4.4
17
Platform Basics
Not enough data
7.5
34
Not enough data
7.4
30
Not enough data
8.9
35
Platform Content
Not enough data
8.5
33
Not enough data
7.9
34
Not enough data
8.0
35
Platform Additional Functionality
Not enough data
8.2
35
Not enough data
8.1
30
Not enough data
6.6
31
Not enough data
7.3
33
Not enough data
7.1
25
Not enough data
7.5
28
Not enough data
7.3
28
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Process Automation
Not enough data
7.9
12
Not enough data
8.5
13
Not enough data
6.9
13
Not enough data
8.3
13
Not enough data
7.1
13
Not enough data
6.3
12
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
7.2
24
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
7.2
26
|
Verified
Goals
Not enough data
8.0
24
|
Verified
Not enough data
7.6
24
|
Verified
Feedback
Not enough data
7.8
24
|
Verified
Not enough data
7.4
24
|
Verified
Not enough data
8.0
24
|
Verified
Not enough data
6.8
22
Data
Not enough data
7.1
23
|
Verified
Not enough data
7.9
23
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
6.9
26
|
Verified
Not enough data
6.6
25
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.7
26
|
Verified
Not enough data
5.9
22
|
Verified
Course Management
Not enough data
5.4
25
Not enough data
7.6
26
|
Verified
Not enough data
7.3
25
|
Verified
Not enough data
8.3
26
|
Verified
Not enough data
7.2
25
|
Verified
Platform
Not enough data
7.7
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
25
|
Verified
Onboarding
Not enough data
7.3
27
|
Verified
Not enough data
6.9
25
|
Verified
Not enough data
7.5
26
|
Verified
Generative AI
Not enough data
3.3
13
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
7.6
22
|
Verified
9.5
152
7.2
23
|
Verified
9.3
145
6.8
18
|
Verified
Feature Not Available
6.7
18
|
Verified
Feedback
9.5
143
7.8
17
|
Verified
9.4
153
7.4
13
|
Verified
9.4
146
Feature Not Available
9.3
148
7.3
14
|
Verified
9.3
150
8.0
15
|
Verified
9.4
151
7.5
16
|
Verified
9.3
147
Feature Not Available
Generative AI
9.4
83
Not enough data
Course Authoring
Not enough data
7.5
170
Not enough data
6.3
110
Not enough data
7.5
168
Not enough data
7.2
140
Course Delivery
Not enough data
7.9
167
Not enough data
8.1
175
Not enough data
7.8
154
Course Management
Not enough data
5.2
133
Not enough data
7.7
154
Not enough data
7.3
147
Not enough data
7.9
126
LMS Marketplace
Not enough data
5.9
104
Not enough data
6.6
115
Not enough data
6.1
99
Interface
Not enough data
7.8
149
Not enough data
6.6
109
Training & eLearning
Not enough data
7.5
158
|
Verified
Not enough data
8.0
170
|
Verified
Not enough data
7.4
170
|
Verified
Not enough data
7.4
134
Not enough data
7.8
158
|
Verified
Not enough data
8.1
159
|
Verified
Not enough data
7.4
153
|
Verified
Generative AI
Not enough data
4.8
55
Not enough data
4.8
54
Not enough data
4.8
54
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
40
Not enough data
8.1
47
Not enough data
7.6
40
Platform Content
Not enough data
7.1
38
Not enough data
6.8
39
Not enough data
7.7
38
Not enough data
6.0
35
Platform Additional Functionality
Not enough data
7.5
37
Not enough data
7.7
38
Not enough data
6.0
37
Not enough data
6.4
36
Platform
Not enough data
7.0
192
Not enough data
7.3
156
Not enough data
7.0
143
Not enough data
8.1
204
Not enough data
8.2
195
Not enough data
8.0
180
Not enough data
7.2
191
Not enough data
7.6
194
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.0
192
Not enough data
7.3
156
Not enough data
7.0
143
Not enough data
8.1
204
Not enough data
8.2
195
Not enough data
8.0
180
Not enough data
7.2
191
Not enough data
7.6
194
Categories
Categories
Shared Categories
Balto and Bridge are categorized as Sales Coaching
Unique Categories
Reviews
Reviewers' Company Size
Balto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bridge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
50.9%
Consumer Services
9.3%
Financial Services
5.0%
Telecommunications
4.1%
Hospital & Health Care
3.5%
Other
27.1%
Higher Education
8.9%
Education Management
8.6%
Information Technology and Services
6.4%
Financial Services
6.1%
Computer Software
5.8%
Other
64.3%
Alternatives
Discussions
Has there been any thought of Balto in a higher-education context ?
2 Comments
MB
Hi Adonis!
Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Why can't we get basic improvements (like a drop down calendar to choose a specific due date for a course) as promised?
2 Comments
RN
Instructure is being sold. I'm not sure if the sale has been finalized but the layoff of 100 employees a couple of months ago is an indication of changes...Read more
What is the best way to collect overall data regarding the courses?
1 Comment
WD
If you are an account administrator you will have access to the insights app alongside learner & author. From there you can click on "deep dive" which will...Read more
Have you used webhooks or API call to pull reports? if yes, what other software did you use?
1 Comment
RN
We have not, unfortunately. At first, this was not an issue and I knew it wouldn't. However, we have grown significantly since we purchased Bridge and we are...Read more
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