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At a Glance
Avoma
Avoma
Star Rating
(1,351)4.6 out of 5
Market Segments
Small-Business (52.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
Otter.ai
Otter.ai
Star Rating
(446)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Avoma excels in providing a seamless experience for recording and reviewing sales calls, with users highlighting its high reliability and lack of transcription errors. The "Ask Avoma" feature is particularly praised for saving time by allowing users to check specific details quickly.
  • Users say that Otter.ai stands out for its ease of use and integration with platforms like Google Meet and Zoom. Reviewers appreciate the detailed meeting summaries it generates, which they find to be informative and useful for creating minutes of meetings.
  • According to verified reviews, Avoma's automated recording, transcription, and summarization capabilities significantly reduce the need for manual note-taking, allowing users to focus on key points during meetings. This feature has been noted as a major time-saver by many users.
  • Reviewers mention that while Otter.ai is easy to set up and use, some users have experienced challenges with its integration capabilities compared to Avoma, which offers a more robust connection to CRMs like Zoho, ensuring that notes are automatically sent and accessible for future reference.
  • G2 reviewers highlight Avoma's superior quality of support, with users noting that the platform has been a reliable partner in their business processes. This is reflected in the high satisfaction scores for support, which many users find to be responsive and helpful.
  • Users report that while both platforms offer strong features, Avoma's focus on sales and meeting analysis, including call recording and action item tracking, gives it an edge for teams looking to enhance their performance and accountability in meetings.
Pricing
Entry-Level Pricing
Avoma
Startup
$19.00
1 User Per Month
Browse all 3 pricing plans
Otter.ai
Basic
Free
1 User
Browse all 4 pricing plans
Free Trial
Avoma
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
9.1
1,081
8.7
374
Ease of Use
9.0
1,095
9.0
379
Ease of Setup
8.8
390
9.0
273
Ease of Admin
9.0
276
8.6
89
Quality of Support
9.3
874
8.4
240
Has the product been a good partner in doing business?
9.4
283
8.6
82
Product Direction (% positive)
9.5
1,050
8.8
363
Features by Category
8.4
193
7.9
72
Lead Facilitation
8.0
142
Feature Not Available
7.8
146
6.1
67
8.2
154
Feature Not Available
8.5
149
6.8
16
Organization
8.3
147
Feature Not Available
8.5
151
8.4
67
8.7
160
7.6
17
Performance Analysis
8.6
171
6.6
68
8.8
168
6.8
67
Sales Analysis
Feature Not Available
Feature Not Available
7.8
157
Feature Not Available
Generative AI
8.7
115
8.1
61
9.1
116
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant MessagingHide 15 FeaturesShow 15 Features
Not enough data
8.9
12
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.5
513
8.3
91
Call Analytics
9.4
501
8.7
89
8.3
405
8.3
88
8.7
457
8.5
86
Feature Not Available
7.5
22
Agent Performance Management
8.5
276
7.7
74
8.2
481
8.7
82
8.4
435
8.6
81
Generative AI
9.0
159
8.7
78
Agentic AI - Conversation Intelligence
8.7
9
8.2
23
8.1
9
8.2
23
8.7
9
8.0
23
8.7
9
8.3
23
8.1
9
8.3
22
8.3
9
8.2
22
8.0
9
7.7
22
Not enough data
8.0
201
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Lead-to-Account Matching and RoutingHide 15 FeaturesShow 15 Features
7.5
10
Not enough data
Matching
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Routing
7.6
9
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
Platform Operations
8.0
9
Not enough data
7.0
9
Not enough data
6.5
8
Not enough data
7.1
8
Not enough data
8.0
9
Not enough data
8.3
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
7.8
16
Not enough data
Revenue Sourcing and Forecasting
7.2
15
Not enough data
8.3
16
Not enough data
8.3
15
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
7.4
13
Not enough data
7.3
14
Not enough data
CRM Data Enrichment
8.9
14
Not enough data
8.1
13
Not enough data
9.3
14
Not enough data
6.4
11
Not enough data
6.9
12
Not enough data
Account Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
8.3
13
Not enough data
Feature Not Available
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
70
Not enough data
Integrations
8.3
54
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
8.2
48
Not enough data
Branding & Customizatio
8.4
55
Not enough data
8.3
54
Not enough data
8.2
47
Not enough data
Automatic Rules & Configurations
8.5
56
Not enough data
8.6
57
Not enough data
8.3
53
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
8.3
208
8.2
182
Meeting Prep - AI Meeting Assistants
8.0
203
Feature Not Available
8.1
196
Feature Not Available
7.6
190
Feature Not Available
Meeting Automation - AI Meeting Assistants
9.0
201
8.9
178
8.3
199
8.0
175
8.2
194
8.4
176
Meeting Insights - AI Meeting Assistants
8.2
195
8.0
169
7.9
194
7.7
169
8.7
197
8.7
174
Accessibility - AI Meeting Assistants
7.4
187
Feature Not Available
8.4
196
8.6
171
8.0
185
Feature Not Available
Agentic AI - AI Meeting Assistants
8.7
5
8.3
84
8.7
5
7.9
83
8.0
5
7.9
86
9.3
5
8.0
83
Not enough data
8.4
17
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Sales Performance ManagementHide 14 FeaturesShow 14 Features
7.9
105
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.4
69
Not enough data
7.8
78
Not enough data
6.5
63
Not enough data
7.4
66
Not enough data
Personalization
7.7
77
Not enough data
7.8
73
Not enough data
8.7
90
Not enough data
8.2
77
Not enough data
Administrative
8.8
101
Not enough data
8.4
85
Not enough data
8.4
87
Not enough data
8.6
215
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
164
Not enough data
8.5
170
Not enough data
8.3
146
Not enough data
9.3
199
Not enough data
Feedback
9.0
175
Not enough data
8.5
141
Not enough data
8.6
127
Not enough data
8.1
116
Not enough data
8.5
135
Not enough data
8.5
125
Not enough data
8.1
107
Not enough data
Generative AI
8.8
70
Not enough data
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
Not enough data
9.0
28
Agentic AI - Note-Taking Software
Not enough data
9.0
28
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
8.4
8
8.2
70
Action Item Detection - AI Note-taking Software
8.3
8
8.5
63
8.8
8
8.9
63
Automatic Transcription - AI Note-taking Software
8.1
8
8.7
65
Collaboration & Sharing - AI Note-taking Software
8.5
8
8.3
61
Language & Accent Support - AI Note-taking Software
7.9
8
7.6
62
Multi-Platform Integration - AI Note-taking Software
8.3
8
7.8
63
Privacy & Security Controls - AI Note-taking Software
8.5
8
8.1
59
Searchable Note Archives - AI Note-taking Software
8.1
7
8.2
63
Speaker Identification - AI Note-taking Software
9.0
8
7.9
65
8.6
494
Not enough data
Pre-Meeting Tools
8.2
294
Not enough data
8.5
335
Not enough data
8.6
346
Not enough data
Meeting Tools
8.9
402
Not enough data
8.9
447
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Post-Meeting Tools
8.2
248
Not enough data
8.4
305
Not enough data
8.8
393
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Avoma
Avoma
Small-Business(50 or fewer emp.)
52.9%
Mid-Market(51-1000 emp.)
46.3%
Enterprise(> 1000 emp.)
0.8%
Otter.ai
Otter.ai
Small-Business(50 or fewer emp.)
73.7%
Mid-Market(51-1000 emp.)
20.1%
Enterprise(> 1000 emp.)
6.2%
Reviewers' Industry
Avoma
Avoma
Computer Software
29.8%
Marketing and Advertising
19.6%
Information Technology and Services
13.7%
Construction
3.7%
Financial Services
3.1%
Other
30.1%
Otter.ai
Otter.ai
Marketing and Advertising
11.4%
Computer Software
11.4%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.1%
Alternatives
Avoma
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Otter.ai
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Discussions
Avoma
Avoma Discussions
How do I learn to better navigate the website?
1 Comment
Akshay G.
AG
Good experienceRead more
What is Avoma used for?
1 Comment
Shahnawaz A.
SA
Avoma helps save time, improve meeting productivity, capture insights, and support better sales & customer success outcomes.Read more
Monty the Mongoose crying
Avoma has no more discussions with answers
Otter.ai
Otter.ai Discussions
What is Otter.ai used for?
2 Comments
Alexandra N.
AN
TranscriptionRead more
What does otter AI do?
2 Comments
Franklin T.
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
Rachel D.
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more