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Compare Attentive and Yotpo 
Featured Products
At a Glance
Market Segments
Small-Business (59.5% of reviews)
Small-Business (74.8% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Attentive
Star Rating
(1,273)4.5 out of 5
Market Segments
Small-Business (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AttentiveYotpo
Star Rating
(261)4.3 out of 5
Market Segments
Small-Business (74.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Customer Feedback feature, scoring 9.1, which allows businesses to gather and analyze customer reviews effectively. In contrast, Attentive, while strong in other areas, has a lower score of 8.4 in this category, indicating it may not be as robust for gathering customer insights.
- Reviewers mention that Attentive shines in Text Scheduler functionality, achieving a score of 9.6, which allows for efficient planning of SMS campaigns. Yotpo, while competent with a score of 8.8, does not offer the same level of scheduling flexibility, which could be a drawback for users focused on timing their communications.
- G2 users highlight that Attentive's Quality of Support is exceptional, with a score of 9.7, making it a reliable choice for businesses needing assistance. Yotpo, with a score of 8.8, is still good but may not provide the same level of support responsiveness that some users desire.
- Users on G2 report that Yotpo's Personalization features, scoring 8.6, are effective for tailoring customer experiences, but Attentive slightly outperforms with a score of 8.9, indicating a more advanced capability in customizing messages and offers.
- Reviewers mention that Yotpo's Two-Way Text Messaging feature, scoring 7.7, is less effective compared to Attentive's score of 8.4, suggesting that businesses looking for interactive communication may find Attentive's offering more beneficial.
- Users say that while both platforms offer Bulk SMS capabilities, Attentive's score of 9.5 indicates a more robust and user-friendly experience compared to Yotpo's score of 9.3, which may be a deciding factor for businesses prioritizing SMS marketing.
Pricing
Entry-Level Pricing
Attentive
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Attentive
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.8
1,049
8.7
209
Ease of Use
9.1
1,058
8.5
211
Ease of Setup
8.8
784
8.1
143
Ease of Admin
8.9
414
8.2
129
Quality of Support
9.2
1,040
8.8
201
Has the product been a good partner in doing business?
9.2
419
8.5
126
Product Direction (% positive)
9.0
1,000
8.1
195
Features by Category
Email Marketing
7.2
69
Not enough data
7.9
66
Not enough data
7.5
60
Not enough data
7.7
59
Not enough data
Online Marketing
7.6
62
Not enough data
7.5
61
Not enough data
8.4
68
Not enough data
8.1
60
Not enough data
7.6
55
Not enough data
Lead Management
8.1
53
Not enough data
7.7
51
Not enough data
7.8
77
Not enough data
7.1
46
Not enough data
7.3
48
Not enough data
7.4
49
Not enough data
7.3
48
Not enough data
7.2
52
Not enough data
Campaign Management
7.9
61
Not enough data
7.3
45
Not enough data
7.4
48
Not enough data
6.9
48
Not enough data
Social
6.6
44
Not enough data
6.7
45
Not enough data
6.7
45
Not enough data
6.6
43
Not enough data
6.6
44
Not enough data
Reporting & Analytics
7.7
75
Not enough data
7.7
46
Not enough data
7.9
52
Not enough data
7.7
46
Not enough data
6.8
44
Not enough data
Platform
7.7
68
Not enough data
8.1
71
Not enough data
8.5
61
Not enough data
7.9
57
Not enough data
7.2
56
Not enough data
9.0
70
Not enough data
7.6
55
Not enough data
Agentic AI - Marketing Automation
6.7
40
Not enough data
6.9
42
Not enough data
7.0
44
Not enough data
7.0
42
Not enough data
7.2
46
Not enough data
7.0
42
Not enough data
Integration
7.7
67
Not enough data
7.8
66
Not enough data
7.5
65
Not enough data
Text Messaging
9.2
774
Not enough data
7.8
718
Not enough data
9.2
776
Not enough data
8.2
741
Not enough data
9.0
778
Not enough data
8.6
752
Not enough data
8.4
754
Not enough data
8.3
687
Not enough data
SMS Platform
8.1
768
Not enough data
8.6
761
Not enough data
7.8
618
Not enough data
6.6
536
Not enough data
8.0
662
Not enough data
8.2
687
Not enough data
Agentic AI - SMS Marketing
6.9
355
Not enough data
7.1
353
Not enough data
7.1
355
Not enough data
7.0
352
Not enough data
7.0
344
Not enough data
7.1
346
Not enough data
Collection
Not enough data
7.8
44
|
Verified
Not enough data
8.1
59
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.9
53
|
Verified
Not enough data
8.0
48
|
Verified
Agentic AI - Review Management
Not enough data
6.7
6
Not enough data
6.1
6
Moderation
Not enough data
8.2
61
|
Verified
Not enough data
7.9
55
|
Verified
Not enough data
7.7
43
|
Verified
Use Cases
Not enough data
8.5
62
|
Verified
Not enough data
7.7
43
|
Verified
Not enough data
8.2
53
|
Verified
Administration
Not enough data
7.5
51
|
Verified
Not enough data
7.5
40
|
Verified
Not enough data
8.0
51
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
7.5
34
|
Verified
Display Options
Not enough data
7.5
40
|
Verified
Not enough data
7.8
56
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.5
50
|
Verified
Generative AI
Not enough data
6.2
13
Loyalty Experience
Not enough data
8.2
38
Not enough data
8.2
38
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Loyalty Platform
Not enough data
7.8
31
Not enough data
7.9
27
Not enough data
7.7
31
Not enough data
7.2
23
Not enough data
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Reporting
Not enough data
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Media Monitoring
Not enough data
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
In-House Management
Not enough data
Feature Not Available
Not enough data
7.7
15
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
344
Not enough data
8.5
393
|
Verified
Not enough data
7.7
299
Not enough data
7.7
335
Not enough data
Campaigns
7.8
320
Not enough data
8.1
312
Not enough data
8.8
378
|
Verified
Not enough data
8.2
350
Not enough data
7.4
282
Not enough data
8.3
377
Not enough data
Engagement
8.6
371
Not enough data
Platform
8.7
370
Not enough data
8.2
344
|
Verified
Not enough data
8.0
293
Not enough data
Agentic AI - Mobile Marketing
6.8
144
Not enough data
6.7
141
Not enough data
6.8
141
Not enough data
6.8
140
Not enough data
6.9
141
Not enough data
7.0
141
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Attentive and Yotpo share no categories
Unique Categories
Attentive is categorized as Mobile Marketing, SMS Marketing, Marketing Automation, and RCS Business Messaging
Yotpo is categorized as Customer Advocacy, User-Generated Content, Loyalty Management, Online Reputation Management, and Review Management
Reviews
Reviewers' Company Size
Attentive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.3%
Apparel & Fashion
16.3%
Consumer Goods
11.6%
Marketing and Advertising
8.6%
Health, Wellness and Fitness
8.0%
Other
32.2%
Retail
20.7%
Apparel & Fashion
12.2%
Consumer Goods
11.8%
Health, Wellness and Fitness
7.3%
Food & Beverages
4.9%
Other
43.1%
Discussions
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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