Compare Attentive and Podium 
Featured Products
At a Glance
Market Segments
Small-Business (59.6% of reviews)
Small-Business (60.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Attentive
Star Rating
(1,276)4.5 out of 5
Market Segments
Small-Business (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AttentivePodium
Star Rating
(2,067)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in ease of use, with users appreciating its straightforward interface for managing customer communications. One user highlighted how it consolidates text messages, reviews, and interactions into one platform, making it easy to respond quickly to customer inquiries.
- Users say that Attentive stands out for its onboarding process, with many praising the migration team's support in making the transition smooth. This has led to positive experiences for new users, who feel well-supported from the start.
- Reviewers mention that while Podium has a strong focus on two-way text messaging, which users find effective for quick responses, Attentive's SMS marketing capabilities are noted for driving higher engagement and recovering lost sales, making it a powerful tool for businesses looking to boost revenue.
- According to verified reviews, Podium's ability to integrate various communication channels is a significant advantage, as users find it effective for managing feedback and maintaining a positive reputation. This feature is particularly beneficial for small businesses looking to streamline their customer interactions.
- Users appreciate Attentive's AI Pro feature, which optimizes SMS sends and supports higher conversion rates. This advanced functionality is a key differentiator for businesses aiming to enhance their marketing strategies and improve customer engagement.
- Reviewers highlight that while Podium has a slightly higher overall satisfaction score, Attentive's robust support and marketing features make it a compelling choice for businesses focused on growth and customer retention, especially in the competitive SMS marketing landscape.
Pricing
Entry-Level Pricing
Attentive
No pricing availablePodium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Attentive
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
8.8
1,054
9.1
1,738
Ease of Use
9.1
1,063
9.3
1,757
Ease of Setup
8.8
789
9.1
1,088
Ease of Admin
8.9
415
9.3
889
Quality of Support
9.2
1,045
9.0
1,615
Has the product been a good partner in doing business?
9.2
420
9.2
907
Product Direction (% positive)
9.0
1,004
9.0
1,724
Features by Category
Email Marketing
7.2
70
Not enough data
7.9
66
Not enough data
7.5
60
Not enough data
7.7
59
Not enough data
Online Marketing
7.6
63
Not enough data
7.5
61
Not enough data
8.3
69
Not enough data
8.1
61
Not enough data
7.6
55
Not enough data
Lead Management
8.1
53
Not enough data
7.7
51
Not enough data
7.8
77
Not enough data
7.1
46
Not enough data
7.3
48
Not enough data
7.4
49
Not enough data
7.3
48
Not enough data
7.2
52
Not enough data
Campaign Management
7.9
61
Not enough data
7.3
45
Not enough data
7.4
48
Not enough data
6.9
48
Not enough data
Social
6.6
44
Not enough data
6.7
45
Not enough data
6.7
45
Not enough data
6.6
43
Not enough data
6.6
44
Not enough data
Reporting & Analytics
7.6
77
Not enough data
7.7
46
Not enough data
7.9
52
Not enough data
7.7
46
Not enough data
6.8
44
Not enough data
Platform
7.7
68
Not enough data
8.1
71
Not enough data
8.5
61
Not enough data
7.9
57
Not enough data
7.2
56
Not enough data
9.0
70
Not enough data
7.6
55
Not enough data
Agentic AI - Marketing Automation
6.7
40
Not enough data
6.9
42
Not enough data
7.0
44
Not enough data
7.0
42
Not enough data
7.2
46
Not enough data
7.0
42
Not enough data
Integration
7.7
67
Not enough data
7.8
67
Not enough data
7.5
65
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Channels
Not enough data
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
9.2
776
8.7
230
|
Verified
7.8
719
9.3
240
|
Verified
9.2
777
8.4
187
8.2
742
8.6
239
|
Verified
9.0
779
8.3
213
|
Verified
8.6
753
8.4
216
|
Verified
8.4
755
8.5
233
|
Verified
8.3
688
8.5
216
|
Verified
SMS Platform
8.1
769
8.5
223
|
Verified
8.6
762
8.6
223
|
Verified
7.8
619
Feature Not Available
6.6
537
7.6
201
|
Verified
8.0
663
Feature Not Available
8.2
688
8.2
206
|
Verified
Agentic AI - SMS Marketing
6.9
355
5.7
24
7.1
353
6.1
24
7.1
355
6.6
24
7.0
352
6.4
24
7.0
344
5.8
24
7.1
346
5.7
24
Channels
Not enough data
8.2
325
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Responses
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Automation - AI Agents
Not enough data
8.5
17
Not enough data
8.9
20
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
17
Platform
Not enough data
9.0
14
Not enough data
8.9
16
Not enough data
9.2
14
Autonomy - AI Agents
Not enough data
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Generative AI
Not enough data
8.6
15
Not enough data
8.7
14
Responses
Not enough data
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.7
296
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Support Automation
Not enough data
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Generative AI
Not enough data
7.5
153
Not enough data
7.5
155
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
631
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
649
|
Verified
Media Monitoring
Not enough data
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
In-House Management
Not enough data
8.6
503
Not enough data
8.6
503
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Analysis
8.0
344
Not enough data
8.5
393
|
Verified
Not enough data
7.7
299
Not enough data
7.7
335
Not enough data
Campaigns
7.8
320
Not enough data
8.1
312
Not enough data
8.8
379
|
Verified
Not enough data
8.2
350
Not enough data
7.4
282
Not enough data
8.3
377
Not enough data
Engagement
8.6
371
Not enough data
Platform
8.7
370
Not enough data
8.2
344
|
Verified
Not enough data
8.0
293
Not enough data
Agentic AI - Mobile Marketing
6.8
144
Not enough data
6.7
141
Not enough data
6.8
141
Not enough data
6.8
140
Not enough data
6.9
141
Not enough data
7.0
141
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Attentive and Podium are categorized as SMS Marketing
Unique Categories
Reviews
Reviewers' Company Size
Attentive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.3%
Apparel & Fashion
16.2%
Consumer Goods
11.8%
Marketing and Advertising
8.6%
Health, Wellness and Fitness
8.0%
Other
32.2%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Discussions
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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