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Attentive
Attentive
(1,076)
4.6 out of 5
Attentive
By Attentive
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Podium
Podium
(2,056)
4.6 out of 5
Podium
By Podium
Get a quote
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At a Glance
Attentive
Attentive
Star Rating
(1,076)4.6 out of 5
Market Segments
Small-Business (60.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Attentive
Podium
Podium
Star Rating
(2,056)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Attentive excels in personalization and automation features, making it a favorite for businesses looking to engage a wide audience effectively. Users appreciate how these features streamline their marketing efforts, with one reviewer noting the platform's simplicity and effectiveness.
  • Users say Podium shines in centralizing customer communications, pulling messages from various platforms like Google Business Profile and social media into one feed. This integration simplifies management, as highlighted by users who find the interface clear and user-friendly.
  • Reviewers mention that while both platforms are easy to use, Podium has a slight edge in ease of setup, with users praising its intuitive onboarding process. This has led to a smoother transition for many businesses adopting the software.
  • According to verified reviews, Attentive's reporting analytics are highly regarded, with users finding the segment builders and A/B testing tools particularly helpful for tracking marketing effectiveness. This feature supports strategic decision-making, which is crucial for businesses aiming to optimize their campaigns.
  • G2 reviewers report that Podium's Text-to-Pay feature is a standout, allowing customers to make payments easily via SMS. This functionality has been highlighted as a fantastic addition that enhances customer experience and streamlines transactions.
  • Users say that while Attentive has a strong support system, Podium's quality of support is also commendable, with users appreciating the responsiveness and helpfulness of the staff. This aspect is vital for businesses that require ongoing assistance as they navigate their marketing strategies.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Podium
Core
Contact Us
Per Month
Browse all 3 pricing plans
Free Trial
Attentive
Free Trial is available
Podium
No trial information available
Ratings
Meets Requirements
8.9
945
9.1
1,732
Ease of Use
9.1
954
9.3
1,751
Ease of Setup
8.8
690
9.1
1,083
Ease of Admin
8.9
393
9.3
884
Quality of Support
9.3
938
9.0
1,609
Has the product been a good partner in doing business?
9.2
398
9.2
902
Product Direction (% positive)
9.1
905
9.0
1,718
Features by Category
Marketing AutomationHide 47 FeaturesShow 47 Features
7.4
60
Not enough data
Email Marketing
7.3
54
Not enough data
7.6
51
Not enough data
7.3
52
Not enough data
7.4
51
Not enough data
Online Marketing
7.4
56
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
8.3
55
Not enough data
7.7
51
Not enough data
Lead Management
8.0
49
Not enough data
7.8
49
Not enough data
7.8
47
Not enough data
7.0
45
Not enough data
7.1
46
Not enough data
7.3
47
Not enough data
7.2
46
Not enough data
7.2
47
Not enough data
Campaign Management
7.6
46
Not enough data
7.2
44
Not enough data
7.2
44
Not enough data
6.9
45
Not enough data
Social
6.5
43
Not enough data
6.5
43
Not enough data
6.6
43
Not enough data
6.5
42
Not enough data
6.5
43
Not enough data
Reporting & Analytics
7.7
47
Not enough data
7.7
45
Not enough data
7.8
46
Not enough data
7.7
45
Not enough data
6.7
43
Not enough data
Platform
7.5
56
Not enough data
7.8
56
Not enough data
8.5
56
Not enough data
7.8
55
Not enough data
7.2
55
Not enough data
9.0
56
Not enough data
7.6
55
Not enough data
Agentic AI - Marketing Automation
6.6
39
Not enough data
6.9
41
Not enough data
6.9
40
Not enough data
6.9
41
Not enough data
6.9
41
Not enough data
6.9
40
Not enough data
Integration
7.9
56
Not enough data
7.8
57
Not enough data
7.5
56
Not enough data
AI ChatbotsHide 32 FeaturesShow 32 Features
Not enough data
7.5
45
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
7.0
264
Messenger
Not enough data
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Channels
Not enough data
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Automotive MarketingHide 16 FeaturesShow 16 Features
Not enough data
7.9
66
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
SMS MarketingHide 20 FeaturesShow 20 Features
7.9
788
7.7
270
Text Messaging
9.2
766
8.7
229
|
Verified
7.8
713
9.3
239
|
Verified
9.2
769
8.4
186
8.2
736
8.6
238
|
Verified
9.0
773
8.3
213
|
Verified
8.6
748
8.4
215
|
Verified
8.4
750
8.5
233
|
Verified
8.3
684
8.5
216
|
Verified
SMS Platform
8.1
762
8.5
223
|
Verified
8.6
758
8.6
223
|
Verified
7.8
618
Feature Not Available
6.5
536
7.6
201
|
Verified
8.0
661
Feature Not Available
8.2
685
8.2
206
|
Verified
Agentic AI - SMS Marketing
6.9
354
5.7
24
7.1
352
6.1
24
7.1
354
6.6
24
7.0
351
6.4
24
7.0
343
5.8
24
7.1
345
5.7
24
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.1
426
Channels
Not enough data
8.2
324
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Shared InboxHide 12 FeaturesShow 12 Features
Not enough data
7.6
92
Productivity Tools
Not enough data
8.4
86
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
87
Not enough data
8.4
86
Not enough data
8.0
86
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Shared Inbox
Not enough data
5.8
22
Not enough data
6.1
22
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.8
25
Responses
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Automation - AI Agents
Not enough data
8.7
15
Not enough data
8.8
18
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
16
Platform
Not enough data
9.0
14
Not enough data
8.8
15
Not enough data
9.2
14
Autonomy - AI Agents
Not enough data
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Generative AI
Not enough data
8.6
15
Not enough data
8.7
14
ChatbotsHide 14 FeaturesShow 14 Features
Not enough data
8.5
35
Responses
Not enough data
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.3
342
Conversational Platform
Not enough data
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Live ChatHide 14 FeaturesShow 14 Features
Not enough data
8.4
796
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
VoIP ProvidersHide 22 FeaturesShow 22 Features
Not enough data
6.6
42
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.4
758
Consumer Intelligence
Not enough data
9.1
631
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
649
|
Verified
Media Monitoring
Not enough data
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
In-House Management
Not enough data
8.6
503
Not enough data
8.6
503
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Mobile MarketingHide 20 FeaturesShow 20 Features
7.7
406
Not enough data
Analysis
8.0
343
Not enough data
8.5
390
|
Verified
Not enough data
7.7
298
Not enough data
7.7
334
Not enough data
Campaigns
7.8
320
Not enough data
8.1
312
Not enough data
8.8
375
|
Verified
Not enough data
8.1
348
Not enough data
7.4
279
Not enough data
8.3
374
Not enough data
Engagement
8.5
369
Not enough data
Platform
8.7
369
Not enough data
8.3
342
|
Verified
Not enough data
8.0
293
Not enough data
Agentic AI - Mobile Marketing
6.8
143
Not enough data
6.7
140
Not enough data
6.8
140
Not enough data
6.8
139
Not enough data
6.8
139
Not enough data
7.0
140
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Attentive
Attentive
Podium
Podium
Attentive and Podium are categorized as SMS Marketing
Unique Categories
Attentive
Podium
Reviews
Reviewers' Company Size
Attentive
Attentive
Small-Business(50 or fewer emp.)
60.0%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
4.7%
Podium
Podium
Small-Business(50 or fewer emp.)
60.3%
Mid-Market(51-1000 emp.)
34.8%
Enterprise(> 1000 emp.)
4.9%
Reviewers' Industry
Attentive
Attentive
Retail
22.7%
Apparel & Fashion
16.6%
Consumer Goods
11.8%
Marketing and Advertising
8.4%
Health, Wellness and Fitness
8.0%
Other
32.4%
Podium
Podium
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Alternatives
Attentive
Attentive Alternatives
Braze
Braze
Add Braze
Klaviyo
Klaviyo
Add Klaviyo
Vibes
Vibes
Add Vibes
Iterable
Iterable
Add Iterable
Podium
Podium Alternatives
Birdeye
Birdeye
Add Birdeye
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Plivo
Plivo
Add Plivo
Swell
Swell
Add Swell
Discussions
Attentive
Attentive Discussions
What is the best way to reduce subscribers opting out of text messages
6 Comments
Jeff T.
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
See all discussions
Podium
Podium Discussions
How can I make people interact with the chat feature better?
3 Comments
Jeff J.
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
Jeffrey P.
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
See all discussions
Ask Attentive a QuestionContact Attentive
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Spotlight Categories

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Attentive
Attentive
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Podium
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