Compare Atera and JumpCloud

Save your comparisonKeep these tools in one place and come back anytime.
Save to board
Add Product
Atera
Atera
(1,123)
4.6 out of 5
Atera
By Atera
JumpCloud
JumpCloud
(3,962)
4.5 out of 5
JumpCloud
By JumpCloud Inc.
At a Glance
Atera
Atera
Star Rating
(1,123)4.6 out of 5
Market Segments
Small-Business (58.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
JumpCloud
JumpCloud
Star Rating
(3,962)4.5 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloud
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Atera excels in integrating multiple functionalities into a single platform, making daily operations simpler. Users appreciate how it combines monitoring, ticketing, and patching, which streamlines their workflow significantly.
  • Users say that JumpCloud stands out for its robust identity management features, particularly its Single Sign-On (SSO) capabilities. Reviewers highlight how SSO has alleviated the hassle of remembering multiple passwords, enhancing user experience across various devices.
  • According to verified reviews, Atera's ease of setup is a notable advantage, with users praising the intuitive onboarding process that allows for quick implementation. This is particularly beneficial for small businesses looking to get started without extensive IT resources.
  • Reviewers mention that JumpCloud's initial setup is also smooth, but they appreciate its consistent identity structure that scales well with company growth. This feature is particularly appealing to mid-market companies that require a reliable solution as they expand.
  • G2 reviewers highlight that Atera offers a variety of remote access tools, such as Anydesk and Splashtop, which enhance its remote support capabilities. This flexibility is a significant plus for users who need to manage devices from different locations.
  • Users report that while JumpCloud provides strong multi-OS support and device management features, some find that its pricing model can be a barrier for smaller businesses. However, its comprehensive user management tools make it a valuable investment for organizations focused on security and compliance.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
JumpCloud
Cloud Directory
$3.00
1 User Per Month
Learn more about JumpCloud
Free Trial
Atera
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.8
897
8.8
3,175
Ease of Use
9.2
999
9.0
3,209
Ease of Setup
9.2
851
8.8
2,967
Ease of Admin
9.0
595
9.0
2,722
Quality of Support
9.0
853
8.8
2,900
Has the product been a good partner in doing business?
9.2
587
9.0
2,583
Product Direction (% positive)
9.4
882
9.3
3,072
Features by Category
Help DeskHide 24 FeaturesShow 24 Features
8.0
344
Not enough data
Ticket and Case Management
8.6
305
Not enough data
8.6
304
Not enough data
8.5
302
Not enough data
8.3
294
Not enough data
8.2
287
Not enough data
8.3
292
Not enough data
8.3
292
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
237
Not enough data
Agentic AI - Help Desk
8.2
31
Not enough data
8.4
31
Not enough data
8.4
31
Not enough data
Communication Channels
8.2
289
Not enough data
8.7
287
Not enough data
8.1
283
Not enough data
6.4
269
Not enough data
6.2
266
Not enough data
Platform
7.2
297
Not enough data
7.8
306
Not enough data
8.4
304
Not enough data
8.1
307
Not enough data
8.2
312
Not enough data
8.5
308
Not enough data
Single Sign-On (SSO)Hide 23 FeaturesShow 23 Features
Not enough data
8.8
1,558
Authentication Options
Not enough data
9.1
1438
Not enough data
8.9
1376
Not enough data
9.1
1394
Not enough data
9.0
1354
Not enough data
8.9
1277
Not enough data
8.8
1202
Access Control Types
Not enough data
8.9
1305
Not enough data
8.8
1266
Not enough data
8.6
1239
Not enough data
8.4
1048
Not enough data
8.4
1113
Administration
Not enough data
8.8
1159
Not enough data
9.2
1330
Not enough data
9.1
1375
Not enough data
8.7
1326
Not enough data
8.8
1313
Platform
Not enough data
9.1
1315
Not enough data
8.8
1081
Not enough data
9.0
1226
Not enough data
8.5
1055
Not enough data
8.2
1230
Not enough data
8.4
1179
Not enough data
8.5
1115
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
8.5
916
User on/off Boarding
Not enough data
8.6
632
Not enough data
8.6
732
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
734
|
Verified
Not enough data
8.2
570
User Maintenance
Not enough data
8.9
789
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
647
|
Verified
Governance
Not enough data
8.0
578
Not enough data
8.3
635
|
Verified
Administration
Not enough data
8.1
750
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
623
|
Verified
SaaS Spend ManagementHide 17 FeaturesShow 17 Features
Not enough data
8.7
22
Tracking
Not enough data
8.4
20
Not enough data
9.0
21
Not enough data
Feature Not Available
Management
Not enough data
8.9
20
Not enough data
8.7
21
Not enough data
9.2
21
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.1
179
Not enough data
Administration
8.1
156
Not enough data
8.3
160
Not enough data
8.7
163
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
156
Not enough data
8.7
154
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.4
21
Not enough data
6.8
21
Not enough data
6.9
21
Not enough data
6.8
21
Not enough data
7.4
21
Not enough data
7.1
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.2
745
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
624
|
Verified
Not enough data
8.1
92
Not enough data
7.9
71
Not enough data
Monitoring and Management
9.1
642
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.3
549
|
Verified
Not enough data
8.7
616
|
Verified
Not enough data
8.2
78
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
103
Not enough data
Service Management
9.1
618
|
Verified
Not enough data
8.8
89
Not enough data
8.7
120
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
8.0
96
Not enough data
7.4
78
Not enough data
7.9
83
Not enough data
7.6
77
Not enough data
7.8
78
Not enough data
7.6
82
Not enough data
7.4
78
Not enough data
Cloud Directory ServicesHide 11 FeaturesShow 11 Features
Not enough data
8.7
1,625
Access Control
Not enough data
8.8
1347
Not enough data
8.9
1315
Not enough data
8.5
1250
Not enough data
8.3
1067
Administration
Not enough data
8.7
1222
Not enough data
8.7
1342
Not enough data
8.5
1132
Not enough data
8.5
1284
Functionality
Not enough data
9.0
1322
Not enough data
9.1
1309
Not enough data
8.9
1237
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
36
8.8
398
Scope
7.0
32
Feature Not Available
7.9
34
9.1
366
Security
8.0
34
8.5
358
7.3
32
Feature Not Available
5.7
27
8.7
345
Management
8.0
28
9.1
354
7.7
27
8.9
349
7.5
26
8.9
354
7.9
29
8.7
342
6.1
25
8.1
325
Agentic AI - Unified Endpoint Management (UEM)
8.0
11
Feature Not Available
7.5
10
Feature Not Available
7.7
10
Feature Not Available
8.0
10
Feature Not Available
7.9
11
Feature Not Available
8.1
12
Feature Not Available
8.0
11
Feature Not Available
Network MonitoringHide 27 FeaturesShow 27 Features
8.1
308
Not enough data
Functionality
8.9
284
Not enough data
8.9
290
Not enough data
8.2
273
Not enough data
8.6
264
Not enough data
Monitoring - Network Monitoring
8.2
35
Not enough data
8.6
38
Not enough data
8.9
35
Not enough data
Management
8.4
260
Not enough data
8.4
262
Not enough data
7.9
249
Not enough data
Analytics - Network Monitoring
8.1
34
Not enough data
7.9
34
Not enough data
Security - Network Monitoring
8.5
35
Not enough data
7.8
36
Not enough data
8.2
35
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
35
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.5
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
29
Not enough data
7.6
28
Not enough data
7.6
29
Not enough data
7.3
28
Not enough data
7.5
29
Not enough data
7.4
29
Not enough data
7.6
29
Not enough data
Privileged Access Management (PAM)Hide 21 FeaturesShow 21 Features
Not enough data
8.8
664
Administration
Not enough data
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.1
564
Not enough data
8.7
510
Functionality
Not enough data
9.2
551
Not enough data
9.2
546
Not enough data
8.6
468
Not enough data
8.6
437
Not enough data
9.1
535
Not enough data
9.0
528
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
440
Monitoring
Not enough data
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
514
Not enough data
8.5
517
Password Policy EnforcementHide 12 FeaturesShow 12 Features
Not enough data
8.9
1,173
Functionality
Not enough data
8.8
905
Not enough data
8.8
938
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1044
Not enough data
9.2
1068
Not enough data
8.7
1021
Not enough data
8.8
992
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
802
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AIOps PlatformsHide 18 FeaturesShow 18 Features
7.9
18
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
8.0
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Asset ManagementHide 18 FeaturesShow 18 Features
7.9
235
Not enough data
Asset Inventory
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
Identity and Access Management (IAM)Hide 18 FeaturesShow 18 Features
Not enough data
8.7
1,544
Functionality
Not enough data
9.0
1402
Not enough data
8.4
1201
Not enough data
9.1
1354
Not enough data
9.0
1348
Not enough data
9.2
1384
Not enough data
9.1
1343
Type
Not enough data
8.2
1059
Not enough data
9.0
1362
Reporting
Not enough data
8.4
1250
Not enough data
8.4
1286
Not enough data
8.5
160
Not enough data
8.4
160
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
154
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
164
Not enough data
8.7
158
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.4
12
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.7
10
Not enough data
9.6
9
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
7.8
472
8.5
664
Administration
8.7
441
8.5
582
8.4
438
8.1
559
7.3
383
8.0
538
8.9
443
8.3
572
8.2
422
Feature Not Available
8.2
441
Feature Not Available
Maintenance
8.9
441
8.8
583
7.8
391
7.8
514
Communication
Feature Not Available
7.9
517
6.1
364
Feature Not Available
6.1
357
Feature Not Available
6.9
368
Feature Not Available
Security
7.8
380
8.8
556
8.0
389
8.8
548
Device Support
7.4
391
Feature Not Available
8.2
397
8.9
564
8.2
393
8.9
561
Performance
8.2
426
8.5
566
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
287
Not enough data
Generative AI
7.2
282
Not enough data
AI Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
AI Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Lifecycle Management
Not enough data
Not enough data
Access Control and Security
Not enough data
Not enough data
Collaboration and Communication
Not enough data
Not enough data
Agentic AI - AI Governance Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI IT AgentsHide 16 FeaturesShow 16 Features
7.6
16
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Non-Human Identity Management (NHIM) SolutionsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service DeskHide 19 FeaturesShow 19 Features
8.2
234
Not enough data
Incident Management
8.4
211
Not enough data
8.5
214
Not enough data
8.8
207
Not enough data
8.2
212
Not enough data
8.1
204
Not enough data
Reporting
8.6
213
Not enough data
8.4
209
Not enough data
7.8
202
Not enough data
Access & Usability
7.4
209
Not enough data
8.5
205
Not enough data
8.0
202
Not enough data
8.3
198
Not enough data
Agentic AI - Service Desk
8.4
26
Not enough data
8.1
26
Not enough data
8.1
25
Not enough data
8.0
25
Not enough data
7.9
26
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.6
1,263
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1069
Operating System
Not enough data
9.0
1133
Not enough data
8.7
1144
Not enough data
8.2
987
Management
Not enough data
8.5
1120
Not enough data
8.3
1050
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1051
Security
Not enough data
8.8
1087
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
87
Not enough data
Analysis
8.2
77
Not enough data
Platform
7.8
78
Not enough data
8.8
82
Not enough data
8.1
77
Not enough data
8.3
82
Not enough data
8.5
81
Not enough data
Security
8.3
81
Not enough data
8.9
84
Not enough data
7.4
79
Not enough data
8.2
80
Not enough data
8.1
77
Not enough data
Agentic AI - Enterprise IT Management
8.5
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
Security ComplianceHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera
Atera
JumpCloud
JumpCloud
Atera and JumpCloud are categorized as Unified Endpoint Management (UEM) and Remote Support
Unique Categories
Atera
JumpCloud
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
58.6%
Mid-Market(51-1000 emp.)
32.4%
Enterprise(> 1000 emp.)
9.0%
JumpCloud
JumpCloud
Small-Business(50 or fewer emp.)
35.6%
Mid-Market(51-1000 emp.)
54.1%
Enterprise(> 1000 emp.)
10.3%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.0%
Computer & Network Security
12.1%
Manufacturing
3.5%
Consumer Services
3.5%
Telecommunications
3.0%
Other
47.9%
JumpCloud
JumpCloud
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
46.9%
Alternatives
Atera
Atera Alternatives
NinjaOne
NinjaOne
Add NinjaOne
TeamViewer
TeamViewer
Add TeamViewer
N-able N-central
N-able N-central
Add N-able N-central
SuperOps
SuperOps
Add SuperOps
JumpCloud
JumpCloud Alternatives
Okta
Okta
Add Okta
Microsoft Entra ID
Microsoft Entra ID
Add Microsoft Entra ID
OneLogin
OneLogin
Add OneLogin
NinjaOne
NinjaOne
Add NinjaOne
Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
MH
YesRead more
What is Atera used for?
1 Comment
Michael D. C.
MC
Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your...Read more
What is the best RMM tool?
1 Comment
TI
AteraRead more
See all discussions
JumpCloud
JumpCloud Discussions
What is JumpCloud used for?
6 Comments
Jeff B.
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
Do you want a copy?
4 Comments
Jeff B.
JB
Jumpcloud has a ton of Policies, but I just checked and I don't see that one. You could push the powershell script with a command. With that being said,...Read more
What is JumpCloud used for?
3 Comments
Anil C.
AC
FOR SSORead more
See all discussions
Ask Atera a QuestionContact Atera
Ask JumpCloud a QuestionContact JumpCloud

Spotlight Categories

Add Product
Atera
Atera
JumpCloud
JumpCloud