Compare Atera and Jira

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Atera
Atera
(1,123)
4.6 out of 5
Atera
By Atera
Jira
Jira
(7,766)
4.3 out of 5
Jira
By Atlassian
At a Glance
Atera
Atera
Star Rating
(1,123)4.6 out of 5
Market Segments
Small-Business (58.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
Jira
Jira
Star Rating
(7,766)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Jira excels in task organization, with users praising its ability to manage tasks, bugs, and sprints effectively. One user highlighted how Jira allows for easy tracking of bugs through various stages, making it a robust tool for development teams.
  • Users say Atera simplifies daily operations by consolidating multiple tools into one platform. Reviewers appreciate how it integrates monitoring, ticketing, and patching, which streamlines their workflow and reduces the need for separate applications.
  • According to verified reviews, Jira has a higher overall satisfaction score, indicating that users find it to be a more comprehensive solution for project management, especially in mid-market environments. Its customizable workflows are frequently mentioned as a key strength.
  • Reviewers mention that Atera shines in ease of use, with many users noting its intuitive interface and straightforward setup process. This makes it particularly appealing for small businesses looking for a quick and effective solution without a steep learning curve.
  • G2 reviewers highlight that while Jira offers extensive features, some users face challenges with configuration to match their specific workflows. This can lead to a steeper learning curve compared to Atera, which is often praised for its user-friendly design.
  • Users report that both products provide solid support, but Atera receives higher marks for its quality of support and responsiveness. Reviewers appreciate the assistance they receive, which enhances their overall experience with the software.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
Jira
Free
Free
10 Users Per Month
Browse all 4 pricing plans
Free Trial
Atera
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
8.8
897
8.9
6,300
Ease of Use
9.2
999
8.1
6,388
Ease of Setup
9.2
851
8.0
2,574
Ease of Admin
9.0
595
7.7
1,691
Quality of Support
9.0
853
8.3
4,945
Has the product been a good partner in doing business?
9.2
587
8.6
1,554
Product Direction (% positive)
9.4
882
8.4
6,091
Features by Category
Help DeskHide 24 FeaturesShow 24 Features
8.0
344
Not enough data
Ticket and Case Management
8.6
305
Not enough data
8.6
304
Not enough data
8.5
302
Not enough data
8.3
294
Not enough data
8.2
287
Not enough data
8.3
292
Not enough data
8.3
292
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
237
Not enough data
Agentic AI - Help Desk
8.2
31
Not enough data
8.4
31
Not enough data
8.4
31
Not enough data
Communication Channels
8.2
289
Not enough data
8.7
287
Not enough data
8.1
283
Not enough data
6.4
269
Not enough data
6.2
266
Not enough data
Platform
7.2
297
Not enough data
7.8
306
Not enough data
8.4
304
Not enough data
8.1
307
Not enough data
8.2
312
Not enough data
8.5
308
Not enough data
Project ManagementHide 34 FeaturesShow 34 Features
Not enough data
8.4
978
Tasks
Not enough data
9.3
695
Not enough data
9.0
635
Not enough data
9.1
663
Not enough data
8.8
613
Not enough data
8.5
575
Not enough data
8.2
559
Not enough data
8.5
586
Not enough data
8.4
508
Projects
Not enough data
9.0
608
Not enough data
8.7
552
Not enough data
8.2
527
Not enough data
8.4
537
Not enough data
8.6
552
Not enough data
7.7
470
Not enough data
9.3
609
Not enough data
8.3
523
Not enough data
8.0
458
Not enough data
8.1
483
Not enough data
8.6
547
Resource Management
Not enough data
8.3
500
Not enough data
8.3
525
Not enough data
8.4
511
Project Monitoring
Not enough data
8.4
499
Not enough data
8.4
510
Not enough data
8.8
572
Generative AI
Not enough data
7.4
438
Not enough data
7.5
437
Agentic AI - Project Management
Not enough data
7.4
305
Not enough data
7.7
304
Not enough data
7.9
335
Not enough data
7.6
303
Not enough data
7.6
307
Not enough data
7.4
303
Not enough data
7.9
316
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.1
179
Not enough data
Administration
8.1
156
Not enough data
8.3
160
Not enough data
8.7
163
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
156
Not enough data
8.7
154
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.4
21
Not enough data
6.8
21
Not enough data
6.9
21
Not enough data
6.8
21
Not enough data
7.4
21
Not enough data
7.1
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.2
745
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
624
|
Verified
Not enough data
8.1
92
Not enough data
7.9
71
Not enough data
Monitoring and Management
9.1
642
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.3
549
|
Verified
Not enough data
8.7
616
|
Verified
Not enough data
8.2
78
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
103
Not enough data
Service Management
9.1
618
|
Verified
Not enough data
8.8
89
Not enough data
8.7
120
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
8.0
96
Not enough data
7.4
78
Not enough data
7.9
83
Not enough data
7.6
77
Not enough data
7.8
78
Not enough data
7.6
82
Not enough data
7.4
78
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
36
Not enough data
Scope
7.0
32
Not enough data
7.9
34
Not enough data
Security
8.0
34
Not enough data
7.3
32
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.9
29
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
8.0
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
8.1
12
Not enough data
8.0
11
Not enough data
Network MonitoringHide 27 FeaturesShow 27 Features
8.1
308
Not enough data
Functionality
8.9
284
Not enough data
8.9
290
Not enough data
8.2
273
Not enough data
8.6
264
Not enough data
Monitoring - Network Monitoring
8.2
35
Not enough data
8.6
38
Not enough data
8.9
35
Not enough data
Management
8.4
260
Not enough data
8.4
262
Not enough data
7.9
249
Not enough data
Analytics - Network Monitoring
8.1
34
Not enough data
7.9
34
Not enough data
Security - Network Monitoring
8.5
35
Not enough data
7.8
36
Not enough data
8.2
35
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
35
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.5
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
29
Not enough data
7.6
28
Not enough data
7.6
29
Not enough data
7.3
28
Not enough data
7.5
29
Not enough data
7.4
29
Not enough data
7.6
29
Not enough data
Bug TrackingHide 9 FeaturesShow 9 Features
Not enough data
8.4
2,177
Bug Reporting
Not enough data
8.8
1779
Not enough data
8.8
1731
Not enough data
8.9
1823
Bug Monitoring
Not enough data
8.6
1724
Not enough data
8.9
1841
Not enough data
8.8
1703
Agentic AI - Bug Tracking
Not enough data
7.6
251
Not enough data
7.7
254
Not enough data
7.6
253
AIOps PlatformsHide 18 FeaturesShow 18 Features
7.9
18
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
8.0
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Asset ManagementHide 18 FeaturesShow 18 Features
7.9
235
Not enough data
Asset Inventory
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.4
12
9.3
72
Responses
9.8
8
9.6
35
9.0
8
9.4
35
9.1
9
9.4
35
Automation - AI Agents
Feature Not Available
8.9
34
Feature Not Available
9.1
33
Feature Not Available
9.0
34
Feature Not Available
9.4
35
Feature Not Available
9.4
35
Platform
9.6
8
9.4
35
9.4
9
9.5
40
9.3
7
9.4
36
Autonomy - AI Agents
9.2
8
9.1
34
9.6
8
9.2
34
9.6
9
9.2
34
9.8
9
9.1
34
Generative AI
9.7
10
9.2
38
9.6
9
9.2
35
Remote SupportHide 18 FeaturesShow 18 Features
7.8
472
Not enough data
Administration
8.7
441
Not enough data
8.4
438
Not enough data
7.3
383
Not enough data
8.9
443
Not enough data
8.2
422
Not enough data
8.2
441
Not enough data
Maintenance
8.9
441
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
389
Not enough data
Device Support
7.4
391
Not enough data
8.2
397
Not enough data
8.2
393
Not enough data
Performance
8.2
426
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
287
Not enough data
Generative AI
7.2
282
Not enough data
AI IT AgentsHide 16 FeaturesShow 16 Features
7.6
16
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Service DeskHide 19 FeaturesShow 19 Features
8.2
234
Not enough data
Incident Management
8.4
211
Not enough data
8.5
214
Not enough data
8.8
207
Not enough data
8.2
212
Not enough data
8.1
204
Not enough data
Reporting
8.6
213
Not enough data
8.4
209
Not enough data
7.8
202
Not enough data
Access & Usability
7.4
209
Not enough data
8.5
205
Not enough data
8.0
202
Not enough data
8.3
198
Not enough data
Agentic AI - Service Desk
8.4
26
Not enough data
8.1
26
Not enough data
8.1
25
Not enough data
8.0
25
Not enough data
7.9
26
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product ManagementHide 12 FeaturesShow 12 Features
Not enough data
8.5
4,207
Communication
Not enough data
8.4
2682
Not enough data
8.2
2534
Not enough data
8.1
2435
Planning
Not enough data
8.7
3164
Not enough data
8.8
3285
Not enough data
8.8
3073
Not enough data
8.7
3260
Not enough data
8.3
2661
Workflow Management
Not enough data
8.6
3031
Not enough data
8.9
3518
Not enough data
7.9
2266
Not enough data
8.4
2504
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
87
Not enough data
Analysis
8.2
77
Not enough data
Platform
7.8
78
Not enough data
8.8
82
Not enough data
8.1
77
Not enough data
8.3
82
Not enough data
8.5
81
Not enough data
Security
8.3
81
Not enough data
8.9
84
Not enough data
7.4
79
Not enough data
8.2
80
Not enough data
8.1
77
Not enough data
Agentic AI - Enterprise IT Management
8.5
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera
Atera
Jira
Jira
Atera and Jira are categorized as AI Agents For Business Operations
Unique Categories
Atera
Jira
Jira is categorized as Bug Tracking, Product Management, and Project Management
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
58.6%
Mid-Market(51-1000 emp.)
32.4%
Enterprise(> 1000 emp.)
9.0%
Jira
Jira
Small-Business(50 or fewer emp.)
23.4%
Mid-Market(51-1000 emp.)
43.9%
Enterprise(> 1000 emp.)
32.7%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.0%
Computer & Network Security
12.1%
Manufacturing
3.5%
Consumer Services
3.5%
Telecommunications
3.0%
Other
47.9%
Jira
Jira
Computer Software
23.7%
Information Technology and Services
23.6%
Financial Services
4.8%
Marketing and Advertising
4.2%
Internet
4.1%
Other
39.7%
Alternatives
Atera
Atera Alternatives
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Jira
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Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
MH
YesRead more
What is Atera used for?
1 Comment
Michael D. C.
MC
Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your...Read more
What is the best RMM tool?
1 Comment
TI
AteraRead more
See all discussions
Jira
Jira Discussions
Is Jira a good tool?
12 Comments
Mercedes N.
MN
Yes, it is. It's good for having an area to house all tasks required for a scope of work. Read more
What are the features of JIRA?
11 Comments
Cindy S.
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
9 Comments
Santiago N.
SN
With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum...Read more
See all discussions
Ask Atera a QuestionContact Atera
Ask Jira a QuestionContact Jira

Spotlight Categories

Add Product
Atera
Atera
Jira
Jira