G2 reviewers report that ActiveCampaign excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Freshmarketer. Users appreciate its robust marketing automation features, with one reviewer noting, "The marketing automation functions really well, and if there is a question, the customer support will find a solution."
Users say that ActiveCampaign's ease of use is a standout feature, particularly for those with minimal experience in email automation. Reviewers highlight the platform's intuitive design, stating, "As someone who has minimal experience in email automations, this site is very easy to use and the team provides resources to best understand the platform."
According to verified reviews, Freshmarketer is recognized for its budget-friendly pricing and user-friendly interface. Users appreciate its customizable workflows and dashboards, with one noting, "It is a smart, efficient, and budget-friendly option that offers a user-friendly interface, robust automation capabilities, and excellent customer support."
Reviewers mention that while Freshmarketer offers strong reporting features, ActiveCampaign's overall reporting capabilities are perceived as less comprehensive. Users of Freshmarketer have praised its impressive dashboard that visualizes marketing analytics, making it easier to track performance.
G2 reviewers highlight that ActiveCampaign has a more extensive market presence, particularly among small businesses, with 92% of its reviews coming from this segment. This suggests that it may be better suited for small business needs compared to Freshmarketer, which has a more diverse user base.
Users report that while Freshmarketer has strong features for customer scoring and multi-currency support, ActiveCampaign's customer support quality is rated higher. One user noted, "The customer scoring feature is most useful for us," indicating that Freshmarketer does have valuable tools, but ActiveCampaign's support is a key differentiator.
Pricing
Entry-Level Pricing
ActiveCampaign
Starter
Starting at $15.00
Per Month
Get started with personalized marketing campaigns.
Is anyone able to tell me how to increase my conversion rate?
6 Comments
BP
Heidi, which conversion rate are you trying to improve? There are multiple conversion points in any campaign. There's the open rate, click through rate, and...Read more
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