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Compare 800.com and WhatConverts 
Featured Products
At a Glance
Market Segments
Small-Business (88.6% of reviews)
Small-Business (88.0% of reviews)
Entry-Level Pricing
$50.00 Per Month
$30.00 Per Month
800.com
Star Rating
(834)4.7 out of 5
Market Segments
Small-Business (88.6% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 Per Month
Browse all 4 pricing plansWhatConverts
Star Rating
(286)4.9 out of 5
Market Segments
Small-Business (88.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WhatConverts excels in customer support, with users praising the team for their exceptional responsiveness and expertise. One user highlighted that the support team is "rooted in excellence," often providing quick turnaround times for inquiries, which can be crucial for businesses needing immediate assistance.
- Users say that 800.com offers a user-friendly experience, particularly when it comes to managing multiple phone numbers. Reviewers appreciate how easy it is to connect with hard-to-access numbers, making it a practical choice for businesses that rely on various contact points.
- According to verified reviews, WhatConverts stands out for its advanced features like AI-driven lead summaries and keyword detection. Users have noted that these tools help identify opportunities for optimization, enhancing their marketing strategies and improving ROI.
- Reviewers mention that while both platforms cater well to small businesses, WhatConverts has a slight edge in terms of quality of support and advanced reporting features. Users have expressed satisfaction with the detailed insights provided, which help in tracking conversions effectively.
- G2 reviewers highlight that 800.com is a more cost-effective option, starting at a lower price point compared to WhatConverts. This affordability makes it an attractive choice for startups and small businesses looking to manage their communication without breaking the bank.
- Users report that WhatConverts has a more robust set of features for call tracking and attribution, with high ratings for dynamic number insertion and visitor tracking. This capability allows businesses to gain deeper insights into their customer interactions, which is essential for refining marketing efforts.
Pricing
Entry-Level Pricing
800.com
Starter
$50.00
Per Month
For emerging businesses
- 5 Business Numbers
- 5 Users
- 500 Call Minutes
WhatConverts
Call Tracking Plan
$30.00
Per Month
Track what marketing makes your phone ring.
- Dyanmic Number Insertion
- Call Tracking and Recording
- Instant Call Tracking Numbers
Free Trial
800.com
Free Trial is available
WhatConverts
Free Trial is available
Ratings
Meets Requirements
9.4
645
9.4
255
Ease of Use
9.4
660
9.2
258
Ease of Setup
9.4
583
9.1
225
Ease of Admin
9.5
407
9.4
214
Quality of Support
9.4
572
9.9
250
Has the product been a good partner in doing business?
9.4
404
9.7
213
Product Direction (% positive)
8.8
622
9.7
246
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Agent Performance Management
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Generative AI
Not enough data
9.7
5
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.3
67
Not enough data
8.5
66
Not enough data
8.0
63
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
7.8
63
Not enough data
8.4
63
Not enough data
8.1
61
Not enough data
SMS Platform
8.5
62
Not enough data
8.6
62
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
60
Not enough data
Agentic AI - SMS Marketing
8.0
18
Not enough data
7.6
19
Not enough data
7.6
18
Not enough data
7.4
17
Not enough data
7.3
17
Not enough data
7.9
17
Not enough data
Attribution Modeling
Not enough data
9.2
95
Not enough data
8.7
92
Not enough data
8.3
83
Not enough data
9.0
87
Not enough data
8.9
90
Not enough data
8.6
83
Agentic AI - Attribution
Not enough data
6.4
11
Not enough data
6.4
11
Not enough data
6.5
11
Not enough data
5.8
11
Marketing
Not enough data
8.9
84
Not enough data
9.0
84
Not enough data
9.4
95
Not enough data
9.1
100
Reporting
Not enough data
9.3
108
Not enough data
9.2
101
Not enough data
8.8
99
Lead Intelligence
Not enough data
9.5
19
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
8.6
18
Not enough data
7.9
17
Agentic AI - Lead Intelligence
Not enough data
8.3
9
Lead Monitoring
Not enough data
8.9
29
Not enough data
8.6
29
Not enough data
8.6
30
Agentic AI - Lead Capture
Not enough data
7.4
18
Not enough data
7.3
18
Data Capture
Not enough data
9.1
30
Not enough data
9.0
31
Not enough data
8.1
31
Not enough data
9.0
31
Analytics
Not enough data
8.8
31
Not enough data
8.6
33
Customization
Not enough data
8.2
30
Not enough data
7.7
30
Not enough data
7.9
29
Not enough data
8.7
30
Generative AI
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.6
6
Attribution
Not enough data
9.2
14
Not enough data
8.2
14
Not enough data
8.5
14
Discovery
Not enough data
9.4
14
Not enough data
8.8
14
Not enough data
9.2
14
Management
Not enough data
9.2
13
Not enough data
9.0
13
Platform
Not enough data
8.8
13
Not enough data
9.0
13
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
8.6
436
9.4
174
9.2
530
9.2
153
8.3
418
9.0
137
Tracking
8.5
414
9.3
167
8.1
392
9.6
168
8.1
390
9.0
154
Analytics
8.6
449
9.4
164
8.9
451
9.6
167
8.5
410
9.1
156
8.2
389
9.0
127
Call Routing
8.7
433
8.7
124
8.4
396
8.2
121
8.1
381
8.4
116
Administration
7.9
367
8.6
125
8.9
410
9.3
135
9.1
472
9.4
154
Agentic AI - Inbound Call Tracking
7.9
136
7.1
24
Feature Not Available
7.6
24
7.9
134
7.8
23
Marketing Operations
Not enough data
9.2
120
Not enough data
9.2
122
Not enough data
9.0
106
Not enough data
9.3
119
Not enough data
8.4
98
Not enough data
8.6
101
Campaign Activity
Not enough data
8.9
120
Not enough data
9.1
133
Not enough data
8.6
107
Not enough data
9.2
118
Not enough data
8.6
98
Not enough data
7.9
93
Agentic AI - Marketing Analytics
Not enough data
5.5
11
Not enough data
5.3
11
Not enough data
5.3
11
Categories
Categories
Shared Categories
800.com and WhatConverts are categorized as Inbound Call Tracking and Conversation Intelligence
Unique Categories
800.com is categorized as SMS Marketing
WhatConverts is categorized as Marketing Analytics, Attribution, AI Sales Assistant, Lead Capture, Lead Intelligence, Lead Scoring, and Speech Analytics
Reviews
Reviewers' Company Size
800.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WhatConverts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
7.6%
Retail
6.9%
Marketing and Advertising
4.3%
Consulting
3.9%
Legal Services
3.6%
Other
73.7%
Marketing and Advertising
69.0%
Construction
5.3%
Health, Wellness and Fitness
3.2%
Hospital & Health Care
2.1%
Consumer Services
2.1%
Other
18.3%
Alternatives
Discussions
When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?
1 Comment
KM
Well, you have a good question. I have been hoping 800.com would be developing an app to accomplish this from a cell phone, but to date not so. One option...Read more
Is there a plan to allow texting to and from the 800.com
1 Comment
TE
Yes, Dean. We actually have Business SMS as part of the Inbox in the app. Here you can text your customers via SMS. All interactions which it be Call or SMS...Read more
When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?
1 Comment
JS
YesRead more
Would it be possible, when integrating with Google Ads, to make 2 integrations? One for each form?
2 Comments
BD
The question you ask is not clear.
WC offers a good integration of Google Ads that is easy to configure.
WC sends calls and text messages as conversions...Read more
Is there any way to record the calls made by our marketing team?
2 Comments
BD
You could create a tracking number that points to your outside destination numbers and have your outbound callers dial the tracking number. But it would need...Read more
What is WhatConverts used for?
1 Comment
MC
WhatConverts is used by marketing agencies to track the result of their marketing. If you spend money on marketing and what to see what marketing converts to...Read more
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