# When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?

I would really like to initiate calls and texts from my mobile phone using the 800.com CLID on both voice calls and text messages (SMS).

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Financial Coach
- Net upvotes: 1


## Comments
### Comment 1

Well, you have a good question. I have been hoping 800.com would be developing an app to accomplish this from a cell phone, but to date not so. One option which might work (I have looked into it briefly but not tried it yet) is to use a CLID spoofing service or app. While we all HATE number spoofing from spammers, the practice IS legal as long as you own both the calling number and the spoofed numbers. 
As for texting/SMS, you can go to the 800.com dashboard (save it as a desktop shortcut) and initiate a chat from there. Another possibility is using WhatsApp business (set up with the 800.com number) through browser or third-party apps (see this article: https://www.androidpolice.com/2020/04/08/3-ways-to-message-a-number-on-whatsapp-without-adding-them-as-a-contact-first/ ) However, I have not yet tried this.

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Financial Coach




## Related Product
[800.com](https://www.g2.com/products/800-com/reviews)

## Related Category
[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking)

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