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Compare 2600Hz and GoTo Connect 
Featured Products
At a Glance
Market Segments
Small-Business (85.7% of reviews)
Small-Business (71.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $27.00 1 User, Per month
2600Hz
Star Rating
(22)4.3 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about 2600HzGoTo Connect
Star Rating
(1,386)4.4 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Connect excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to 2600Hz. Users appreciate the excellent sound quality and the ease of setup, making it a preferred choice for businesses looking for reliable communication tools.
- Users say that GoTo Connect's implementation process is notably smooth, with many highlighting the intuitive onboarding wizard and helpful support team. In contrast, 2600Hz, while functional, has received feedback indicating that it may not be as user-friendly during setup.
- Reviewers mention that GoTo Connect offers a comprehensive suite of features that streamline business communication, including mobile app support for field users. This versatility is a key advantage over 2600Hz, which, although it provides integration options, lacks some of the more advanced features that GoTo Connect users enjoy.
- According to verified reviews, GoTo Connect's customer support is frequently praised for its responsiveness and effectiveness, contributing to a positive user experience. In contrast, 2600Hz's support has been described as adequate but not as robust, which may impact users who require more hands-on assistance.
- Users highlight that GoTo Connect's ability to handle various communication needs—from internal messaging to customer interactions—makes it a versatile tool for small businesses. While 2600Hz is noted for its versatility of integration, it may not meet the same breadth of communication needs as effectively.
- Reviewers note that GoTo Connect consistently meets user requirements with a high satisfaction rating, while 2600Hz, despite being customizable, has received feedback indicating it may not fully align with all user workflows, leading to potential configuration challenges.
Pricing
Entry-Level Pricing
2600Hz
No pricing availableGoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Free Trial
2600Hz
No trial information availableGoTo Connect
No trial information availableRatings
Meets Requirements
8.5
11
9.0
1,124
Ease of Use
9.1
11
9.0
1,137
Ease of Setup
7.5
10
8.7
798
Ease of Admin
8.0
10
8.9
778
Quality of Support
7.7
11
8.8
1,099
Has the product been a good partner in doing business?
7.5
10
9.1
771
Product Direction (% positive)
7.7
10
8.4
1,089
Features by Category
Dialing Options
Not enough data
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Agent Tools
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Automation
Not enough data
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
Not enough data
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Agentic AI - Online Fax
Not enough data
6.1
9
Not enough data
6.5
9
Sending
Not enough data
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Channels
Not enough data
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Design
Not enough data
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Generative AI
Not enough data
4.7
19
Not enough data
5.4
20
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Generative AI
Not enough data
7.6
12
Functions
Not enough data
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Agentic AI - Contact Center
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Administrative
Not enough data
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
7.0
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.5
48
Not enough data
9.0
50
Not enough data
8.5
48
Not enough data
7.5
49
Not enough data
9.1
46
Not enough data
8.0
46
Basic Communication
9.2
6
9.2
903
|
Verified
Not enough data
8.0
394
|
Verified
Feature Not Available
7.8
446
|
Verified
Not enough data
7.9
382
|
Verified
9.3
5
8.7
648
|
Verified
8.3
6
9.1
735
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Access
Feature Not Available
8.2
476
|
Verified
Feature Not Available
8.2
502
Not enough data
8.4
505
|
Verified
Advanced Features
8.6
6
8.6
729
|
Verified
9.2
6
9.0
688
|
Verified
9.7
6
9.1
777
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
2600Hz and GoTo Connect are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
2600Hz is categorized as Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
2600Hz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
54.5%
Information Technology and Services
18.2%
Internet
9.1%
Transportation/Trucking/Railroad
4.5%
Retail
4.5%
Other
9.1%
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Discussions
2600Hz has no discussions with answers
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
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