Best Workforce Management Software - Page 3

How Many Workforce Management Software Products Does G2 Track?

Total Products under this Category: 734

Category Stats (Sep 2026)

  • Average Rating: 4.33/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spine HRMS (+0.85%) - Among all products in this category, Spine HRMS recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Workforce Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 95,700+ Authentic Reviews
  • 734+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Workforce Management Software

G2 Grid® for Workforce Management Software plotting products by satisfaction and market presence

Highlighted products: BambooHR, Rippling, ADP Workforce Now, Employment Hero, Connecteam, UKG Ready, Paylocity, and HROne.

Underlying data: [Grid® JSON](https://www.g2.com/categories/workforce-management/grids.json?focus%5B%5D=bamboohr&focus%5B%5D=rippling&focus%5B%5D=adp-workforce-now&focus%5B%5D=employment-hero&focus%5B%5D=connecteam&focus%5B%5D=ukg-ready&focus%5B%5D=paylocity&focus%5B%5D=uneecops-hrone&segment=all)

Blue Yonder Workforce & Labor Management

An integrated labor solution that helps enable companies to create a standard methodology for associates to do their jobs, decrease costs, improve throughput, optimize schedules and increase productivity while lowering total cost of ownership.

Average Rating: 3.9/5.0

Total Reviews: 14

How Do G2 Users Rate Blue Yonder Workforce & Labor Management?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.7/10)
  • Performance: 6.1/10 (Category avg: 8.6/10)
  • Skills Management: 7.0/10 (Category avg: 8.3/10)
  • Workforce Analytics: 7.9/10 (Category avg: 8.4/10)

Who Is the Company Behind Blue Yonder Workforce & Labor Management?

  • Seller: Blue Yonder
  • Year Founded: 1985
  • HQ Location: Scottsdale, AZ
  • Twitter: @BlueYonder
    12,558 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,631 employees on LinkedIn®
  • Phone: 480-308-3000

Who Uses This Product?

  • Company Size: 43% Medium, 36% Large

What Do G2 Reviewers Say About Blue Yonder Workforce & Labor Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Blue Yonder Workforce & Labor Management for its intuitive and flexible design.
  • Users appreciate the easy management features of Blue Yonder, finding labor management both flexible and intuitive.
  • Users find Blue Yonder Workforce & Labor Management to be flexible and intuitive, simplifying labor management across the organization.
  • Users appreciate the seamless management of labor offered by Blue Yonder, enhancing their workforce management experience.
Cons
  • Users note the limited customization options of Blue Yonder Workforce & Labor Management, which may not fit every organization's needs.
  • Users note a limited range of options that may not fully align with all organizational needs.

What Are Recent G2 Reviews of Blue Yonder Workforce & Labor Management?

What Are G2 Users Discussing About Blue Yonder Workforce & Labor Management?

APS

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity.

Average Rating: 4.6/5.0

Total Reviews: 843

How Do G2 Users Rate APS?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.7/10)
  • Performance: 8.7/10 (Category avg: 8.6/10)
  • Skills Management: 8.0/10 (Category avg: 8.3/10)
  • Workforce Analytics: 7.9/10 (Category avg: 8.4/10)

Who Is the Company Behind APS?

  • Seller: APS
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Shreveport, LA
  • Twitter: @APSPayroll
    1,099 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    202 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, HR Manager
  • Top Industries: Non-Profit Organization Management, Hospital & Health Care
  • Company Size: 54% Medium, 43% Small

What Do G2 Reviewers Say About APS?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional and responsive customer support at APS, feeling genuinely heard and supported.
  • Users value the exceptional customer service of APS, appreciating the personalized support and responsiveness from their team.
  • Users find APS to be extremely user-friendly, making the implementation and daily use seamless and efficient.
  • Users commend the organized implementation process and effective customer support, enhancing their overall experience with APS.
  • Users value the streamlined payroll process of APS, enhancing efficiency from recruitment to employee management.
Cons
  • Users express frustration over the limited customization in APS, which hampers efficiency and personalized reporting.
  • Users find the limited features of APS restrict customization and require manual intervention for tasks like report generation.
  • Users find the missing features in APS problematic, particularly with employee management and report outputs.
  • Users find APS to have user-friendly challenges due to some features lacking intuitiveness and complexity in training.
  • Users find some features of APS to be not intuitive, leading to difficulties in navigating and making changes.

What Are Recent G2 Reviews of APS?

What Are G2 Users Discussing About APS?

WorkForce Software, an ADP Company

WorkForce Software, an ADP company, is the #1 rated workforce management solution for large, global employers and the first to deliver integrated employee communication capabilities. The ADP WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, the ADP WorkForce Suite is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. When your employees include deskless or hourly workers, unionized, full-time, part-time, or seasonal, the ADP WorkForce Suite makes managing your global workforce easy, more efficient, and more rewarding for everyone. For more information, please visit www.workforcesoftware.com

Average Rating: 4.1/5.0

Total Reviews: 32

How Do G2 Users Rate WorkForce Software, an ADP Company?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.7/10)
  • Performance: 8.2/10 (Category avg: 8.6/10)
  • Skills Management: 7.8/10 (Category avg: 8.3/10)
  • Workforce Analytics: 7.3/10 (Category avg: 8.4/10)

Who Is the Company Behind WorkForce Software, an ADP Company?

  • Seller: WorkForce Software
  • Year Founded: 1999
  • HQ Location: Livonia, MI
  • Twitter: @WorkForceSW
    2,249 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    581 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 48% Large, 27% Medium

What Do G2 Reviewers Say About WorkForce Software, an ADP Company?

AI-generated summary from verified user reviews

Pros
  • Users value the accurate time and attendance tracking offered by WorkForce Software, enhancing overall workforce management.
  • Users commend the time-saving benefits of WorkForce Software, streamlining task management and attendance tracking effectively.
  • Users value the accurate time and attendance tracking provided by WorkForce Software for effective workforce management.
  • Users appreciate the effective time management and scheduling capabilities of WorkForce Software, enhancing daily operations.
  • Users value the accurate reporting capabilities of WorkForce Software, enhancing productivity and decision-making through insights.
Cons
  • Users experience limited customization, which hinders their ability to tailor the software to their specific needs.
  • Users find the poor interface design challenging on both mobile and desktop, affecting overall usability and performance.
  • Users report software bugs causing delays and suggesting improvements to the user interface and approval flow.
  • Users find the approval process cumbersome, often facing delays due to bugs that hinder overall performance.
  • Users face challenges with the complex user interface, impacting their overall experience and efficiency with the software.

What Are Recent G2 Reviews of WorkForce Software, an ADP Company?

Dayforce

Dayforce is the global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, workforce management, and more in a single cloud application to power today’s boundless workforce. Dayforce helps deliver experiences that help organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world. Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in. Key product areas: · HRIS · Global payroll, on-demand pay · Benefits · Workforce management, including time and attendance and task management · Talent acquisition, including recruiting and onboarding · Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system · Advanced reporting, analytics, and dashboards · HR self service via the Dayforce mobile app

Average Rating: 4.2/5.0

Total Reviews: 947

How Do G2 Users Rate Dayforce?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.7/10)
  • Performance: 8.0/10 (Category avg: 8.6/10)
  • Skills Management: 7.8/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Dayforce?

  • Seller: Dayforce
  • Year Founded: 2012
  • HQ Location: Minneapolis, MN
  • Twitter: @Ceridian
    16,537 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,123 employees on LinkedIn®
  • Ownership: NYSE: CDAY

Who Uses This Product?

  • Who Uses This: Payroll Manager, Payroll Specialist
  • Top Industries: Retail, Non-Profit Organization Management
  • Company Size: 47% Medium, 46% Large

What Do G2 Reviewers Say About Dayforce?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dayforce, enjoying customizable options and helpful guides for a smooth experience.
  • Users appreciate the seamlessness of features in Dayforce for time cards, payroll, and employee management.
  • Users value the customizable options and quick support from Dayforce, enhancing problem-solving for finance organizations.
  • Users value the comprehensive features of Dayforce, enhancing payroll, time management, and employee engagement experiences.
  • Users value the convenient payroll management features of Dayforce, enabling easy access to schedules and pay information.
Cons
  • Users experience poor customer support, often facing confusion and unhelpful responses when seeking assistance.
  • Users express frustration over missing features in Dayforce, including outdated help articles and limited report customization.
  • Users find limited customization options frustrating, as many small improvements remain unimplemented and support can be inconsistent.
  • Users find Dayforce has limited features, with outdated resources and insufficient reporting tools impacting usability.
  • Users find the reporting issues in Dayforce too complex, causing confusion and frustration in finding necessary information.

What Are Recent G2 Reviews of Dayforce?

What Are G2 Users Discussing About Dayforce?

Tanda

Tanda is a workforce management and payroll platform that helps businesses manage employee scheduling, time tracking, award interpretation, payroll, onboarding and compliance from a single system. Trusted by hospitality, retail, healthcare and other shift-based businesses, Tanda automates award interpretation, reduces payroll errors and helps managers control labour costs in real time.

Average Rating: 4.7/5.0

Total Reviews: 59

How Do G2 Users Rate Tanda?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.7/10)
  • Performance: 9.2/10 (Category avg: 8.6/10)
  • Skills Management: 8.7/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.8/10 (Category avg: 8.4/10)

Who Is the Company Behind Tanda?

  • Seller: Tanda
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Brisbane
  • Twitter: @TandaHQ
    1,346 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    249 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality, Retail
  • Company Size: 52% Small, 43% Medium

What Do G2 Reviewers Say About Tanda?

AI-generated summary from verified user reviews

Pros
  • Users love Tanda for its ease of use, simplifying daily tasks like clocking in and managing shifts effortlessly.
  • Users appreciate Tanda's exceptional support, which is responsive and dedicated to ensuring the best solutions for businesses.
  • Users value Tanda's responsive and knowledgeable customer support, which significantly enhances their overall experience and success.
  • Users commend Tanda for its user-friendly payroll integration and responsive support, enhancing workforce management efficiency.
  • Users appreciate the time-saving efficiency of Tanda, enhancing decision-making and reducing queries with its simplicity.
Cons
  • Users experience integration issues, noting slow syncing with Xero and limitations in the Tanda Hire function across multiple locations.
  • Users experience poor customer support with delays in communication and insufficient immediate assistance during critical moments.
  • Users experience frustrating delays in support during critical moments, impacting their overall satisfaction with Tanda.
  • Users find that the system setup is unorganized, suggesting a more structured process for initial configurations would help.
  • Users find the learning curve steep, wishing for a more organized setup process and additional training resources.

What Are Recent G2 Reviews of Tanda?

What Are G2 Users Discussing About Tanda?

EPAY HCM

EPAY Systems seamless human capital management solution will ease the HR burden right off your shoulders, while reducing your admin costs and—this is important—helping you get more from your workforce. Our unified suite of HCM technology and professional services streamline your HR processes. They include: -Recruiting and applicant tracking -Onboarding -Human resource management -Benefits administration -Time and attendance -Payroll and tax management -ACA compliance -COBRA benefits administration Together, our human capital management solutions will help you simplify workflows, cut your labor expenses, improve labor compliance, and manage your people more effectively. Our powerful time and labor management application elevates our entire unified human capital management solution. Beyond capturing time and attendance, we provide you with real-time visibility into labor hours and dollars, which allows you to manage your workforce in ways you didn’t think possible. At EPAY, we take the time to understand your business needs, so we can provide you with the best possible service. And we back it up with free, round-the-clock customer support. Our HCM system is easy to use, so your staff may not need help very often. But we’ll be close by when they do.

Average Rating: 4.7/5.0

Total Reviews: 154

How Do G2 Users Rate EPAY HCM?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.7/10)
  • Performance: 9.4/10 (Category avg: 8.6/10)
  • Skills Management: 8.2/10 (Category avg: 8.3/10)
  • Workforce Analytics: 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind EPAY HCM?

Who Uses This Product?

  • Who Uses This: Account Manager
  • Top Industries: Facilities Services, Hospital & Health Care
  • Company Size: 43% Large, 31% Medium

What Do G2 Reviewers Say About EPAY HCM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of EPAY HCM, finding it simple for tracking time and accessing information.
  • Users appreciate the ease of use of EPAY HCM, allowing effortless navigation and quick learning for all employees.
  • Users find the ease of understanding of EPAY HCM enhances employee engagement and streamlines time tracking.
  • Users find the navigation ease of EPAY HCM impressive, facilitating quick access to essential features and functions.
  • Users appreciate the easy time tracking features of EPAY HCM, allowing effortless clock-ins and information access.
Cons
  • Users experience limited admin control, which can hinder access to full details and create inconveniences.
  • Users have faced occasional software glitches that can freeze the application, though some issues have been resolved.

What Are Recent G2 Reviews of EPAY HCM?

What Are G2 Users Discussing About EPAY HCM?

Softworks

Softworks Workforce Management software helps organizations streamline processes, increase productivity and reduce costs through improved management, scheduling, and utilization of labor resources. Softworks offers reliable, easy-to-use, intuitive solutions for: ● Time and Attendance ● Employee Scheduling/ eRostering ● Absence Management ● HR Management ● Expense Management ● Honour Based Timesheets ● Learning and Skills Tracking ● Employee Self-Service Softworks allows organizations to drive efficiencies, better ensure compliance, reduce errors, and improve reporting – all while promoting a safe and positive environment for all employees. We can assist you to: ● Manage and optimize complex workforce scheduling and deployment by aligning labor resources with customer needs. ● Reduce operating costs by making optimal use of your existing workforce and minimizing the need for overtime. ● Allow managers to work within predefined budget allocations and optimize schedules accordingly. ● Improve productivity and quality by making informed real-time decisions based on actual data. ● Attract, retain, and motivate employees by giving them more control and input over their schedules with our employee self-service app. ● Ensure compliance with Labor Laws & Health & Safety. ● Manage learning and training and monitor skills and certification. Our easily scalable and configurable solutions enable you to manage both your complex scheduling and your employees’ attendance, annual leave, and absences in one system. We also integrate with all leading ERP, Payroll, and HR systems.

Average Rating: 4.2/5.0

Total Reviews: 19

How Do G2 Users Rate Softworks?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.7/10)
  • Performance: 9.0/10 (Category avg: 8.6/10)
  • Skills Management: 9.1/10 (Category avg: 8.3/10)
  • Workforce Analytics: 9.5/10 (Category avg: 8.4/10)

Who Is the Company Behind Softworks?

  • Seller: Softworks
  • Year Founded: 1990
  • HQ Location: Wicklow, Ireland
  • Twitter: @softworksltd
    651 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    151 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 43% Small, 30% Medium

What Are Recent G2 Reviews of Softworks?

What Are G2 Users Discussing About Softworks?

Workday Workforce Management

Workday Workforce Management supercharges workforce operations with an all-in-one system to move businesses forever forward. Workday’s unified, secure system integrates HR, time, and scheduling data, eliminating disjointed processes that halt day-to-day operations. Designed with a worker-first approach, Workday provides mobile-first access to personalized pay, time, and schedules, empowering employees with frictionless on-the-go access. This helps overcome difficulties in retaining workers and keeps them engaged in a competitive labor market. Gain crucial visibility & insight with real-time manager insights for improved decision-making. Managers get instant access to secure, data-driven insights from a single dashboard, helping to optimize team performance and control labor costs, even when accurate workforce data has been a challenge. Workday helps streamline operations, gain valuable insights, and empower your people.

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate Workday Workforce Management?

  • Performance: 8.0/10 (Category avg: 8.6/10)
  • Skills Management: 8.3/10 (Category avg: 8.3/10)
  • Workforce Analytics: 5.8/10 (Category avg: 8.4/10)

Who Is the Company Behind Workday Workforce Management?

  • Seller: Workday
  • Year Founded: 2005
  • HQ Location: Pleasanton, CA
  • Twitter: @Workday
    52,273 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25,204 employees on LinkedIn®
  • Ownership: NYSE:WDAY

Who Uses This Product?

  • Company Size: 81% Large, 13% Medium

What Do G2 Reviewers Say About Workday Workforce Management?

AI-generated summary from verified user reviews

Pros
  • Users find Workday Workforce Management to be a very convenient and manageable platform for optimizing workforce management.
  • Users value the easy payroll management that Workday provides, facilitating a seamless employee experience.
  • Users value the user-friendly payroll management system in Workday, simplifying tracking and integration of employee information.
  • Users enjoy the easy access to information on Workday Workforce Management, simplifying workforce management tasks significantly.
  • Users appreciate the easy navigation of Workday Workforce Management, enjoying quick access to various employee data options.
Cons
  • Users experience display issues on mobile, with features sometimes appearing clunky and limiting usability.
  • Users face clarity issues as not all information appears consistently, complicating processes like employee bonuses.
  • Users find the difficult learning curve of Workday Workforce Management requires significant time and expertise for effective implementation.
  • Users experience inadequate tracking for employee bonuses, leading to missed entries and lack of verification options.
  • Users experience inadequate verification, as missed entries can lead to bonus issues without proper checks.

What Are Recent G2 Reviews of Workday Workforce Management?

What Are G2 Users Discussing About Workday Workforce Management?

Zendesk for Customer Service

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide."

Average Rating: 4.3/5.0

Total Reviews: 6,721

G2 Deal: Experience the power of Zendesk with a free trial

Start your free trial of the leading AI-powered customer experience platform chosen by 100,000+ users. Whether you’re a small business looking to streamline customer service tickets or an enterprise-grade business that needs support software designed to scale as you grow, Zendesk is your solution.

Price: ~~$19 per agent/month~~ → $0 for 14 days

View this exclusive G2 deal

How Do G2 Users Rate Zendesk for Customer Service?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.7/10)
  • Performance: 8.8/10 (Category avg: 8.6/10)
  • Skills Management: 8.8/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Zendesk for Customer Service?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @Zendesk
    102,672 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 40% Small

What Do G2 Reviewers Say About Zendesk for Customer Service?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Zendesk, benefiting from organized workflows and seamless functionality.
  • Users value the centralized communication and automation features of Zendesk, enhancing efficiency and personalized support.
  • Users value the efficient organization and speedy responses facilitated by Zendesk's centralized customer support system.
  • Users find Zendesk's ease of use invaluable, appreciating its intuitive interface and efficient task management.
  • Users benefit from the easy management of support tickets in Zendesk, enhancing collaboration and efficiency.
Cons
  • Users find Zendesk lacking in missing features, like customizable ticket statuses and commenting options for agents.
  • Users find the limited features of Zendesk frustrating, leading to complex workarounds and time-consuming setups.
  • Users find the learning curve steep due to advanced features, making setup and customization challenging for non-experts.
  • Users find limited customization in Zendesk, requiring significant time and effort to achieve desired setups and configurations.
  • Users find Zendesk's complexity overwhelming for beginners, with a steep learning curve for advanced features and reports.

What Are Recent G2 Reviews of Zendesk for Customer Service?

What Are G2 Users Discussing About Zendesk for Customer Service?

SkypeTime

SkypeTime is a comprehensive worktime accounting and security monitoring system designed to enhance organizational efficiency and security. By integrating seamlessly with Microsoft Office 365, Skype for Business, and Active Directory, SkypeTime provides real-time insights into employee attendance, remote connections, and resource utilization. This robust platform enables businesses to monitor work hours, track external connections, and ensure compliance with corporate policies, thereby fostering a more productive and secure work environment. Key Features and Functionality: - Attendance Monitoring: Tracks employee presence, including start and end times, breaks, and overtime, offering detailed reports on work schedules. - Remote Connection Tracking: Monitors external access to corporate resources via VPN, Remote Desktop Gateway (RDG), and other channels, ensuring secure remote work practices. - Communication Analysis: Records details of calls, audio and video conferences, and group chats conducted through Skype for Business, providing insights into communication patterns. - Leave Management: Facilitates the creation, approval, and tracking of leave requests, including vacations, sick leaves, and remote work, streamlining HR processes. - Comprehensive Reporting: Generates various reports, such as worktime analysis, department performance, and external activity logs, aiding in informed decision-making. Primary Value and Solutions Provided: SkypeTime addresses the critical need for effective workforce management and security oversight in modern organizations. By offering detailed insights into employee activities and external interactions with corporate resources, it helps businesses: - Enhance Productivity: By monitoring work hours and attendance, organizations can identify and address inefficiencies, leading to improved employee performance. - Strengthen Security: Tracking external connections and remote access ensures that only authorized personnel interact with sensitive corporate data, reducing security risks. - Streamline HR Operations: Automating leave requests and approvals simplifies administrative tasks, allowing HR departments to focus on strategic initiatives. - Ensure Compliance: Comprehensive reporting and monitoring assist in maintaining adherence to corporate policies and regulatory requirements. In summary, SkypeTime serves as a vital tool for organizations aiming to optimize workforce management, bolster security measures, and maintain compliance, all while integrating seamlessly with existing Microsoft infrastructure.

Average Rating: 4.2/5.0

Total Reviews: 59

How Do G2 Users Rate SkypeTime?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.7/10)
  • Performance: 9.2/10 (Category avg: 8.6/10)
  • Skills Management: 8.5/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind SkypeTime?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Computer Software, Education Management
  • Company Size: 57% Medium, 28% Small

What Do G2 Reviewers Say About SkypeTime?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SkypeTime, enjoying instant connections and a simple interface for quick calls.
  • Users commend the easy setup of SkypeTime, facilitating quick and hassle-free video calls.
  • Users value the efficient tracking of work hours with SkypeTime, enhancing productivity and remote work monitoring.
  • Users find SkypeTime to be extremely helpful for easily scheduling meetings, enhancing remote collaboration.
  • Users find the easy scheduling of Skype meetings particularly beneficial for remote team collaboration and project discussions.
Cons
  • Users find the tracking excessive, leading to concerns about privacy and relevance of collected data.
  • Users find the limited participant options frustrating for larger meetings, hindering collaborative efforts on SkypeTime.
  • Users are disappointed with the lack of support for group or team calls, limiting their communication options.

What Are Recent G2 Reviews of SkypeTime?

What Are G2 Users Discussing About SkypeTime?

LASSO

LASSO is an all-in-one event management software platform built for live event production companies that have outgrown rental-only or point solutions. Unlike tools focused solely on inventory, LASSO connects quoting, crew management, event staffing, production scheduling, inventory tracking, payroll, payments, and reporting in one unified system. From RFP to final invoice, teams gain real-time visibility into labor, gear, and profitability—eliminating spreadsheets and manual handoffs. LASSO is a complete live event operations platform designed to help event companies scale efficiently and protect margins.

Average Rating: 4.4/5.0

Total Reviews: 76

How Do G2 Users Rate LASSO?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.7/10)
  • Performance: 8.3/10 (Category avg: 8.6/10)
  • Skills Management: 8.7/10 (Category avg: 8.3/10)
  • Workforce Analytics: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind LASSO?

  • Seller: LASSO
  • Year Founded: 2014
  • HQ Location: Nashville, US
  • LinkedIn® Page: www.linkedin.com
    264 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Events Services, Entertainment
  • Company Size: 47% Small, 42% Medium

What Are Recent G2 Reviews of LASSO?

Terryberry

Terryberry is a leading employee engagement and recognition platform that helps organizations build cultures where employees feel valued, connected, and motivated to do their best work. For more than 100 years, Terryberry has partnered with organizations around the world to strengthen workplace culture through meaningful recognition. Today, Terryberry delivers a modern, end-to-end employee experience platform that brings together employee recognition, symbolic and physical rewards, wellbeing, engagement surveys, analytics and reporting, and performance enablement in one unified solution. Terryberry empowers organizations to recognize employees for milestones, achievements, and everyday contributions while reinforcing company values through symbolic recognition, including service awards and meaningful physical keepsakes. In addition to symbolic awards, the platform offers a flexible global rewards marketplace with both digital and physical reward options, allowing organizations to align recognition with the moment and the message they want to send. Beyond recognition and rewards, Terryberry helps organizations support employee wellbeing and understand engagement over time. Wellbeing challenges, incentives, and engagement tools encourage participation and healthy behaviors, while built-in engagement surveys, analytics, and reporting provide visibility into participation levels, recognition behaviors, and engagement trends. These insights help HR and People teams measure impact and continuously improve their programs. Designed to support organizations of all sizes, Terryberry enables global workforces with configurable programs, seamless integrations, and expert guidance. The platform is trusted by HR, Total Rewards, Culture, and People teams to improve retention, reinforce culture, and deliver a more meaningful employee experience. With Terryberry, recognition goes beyond transactions — it creates lasting moments that employees remember.

Average Rating: 4.6/5.0

Total Reviews: 238

How Do G2 Users Rate Terryberry?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.7/10)
  • Performance: 10.0/10 (Category avg: 8.6/10)
  • Workforce Analytics: 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Terryberry?

  • Seller: Terryberry
  • Company Website:
  • Year Founded: 1918
  • HQ Location: Grand Rapids, MI
  • Twitter: @TerryberryCo
    1,276 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    277 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Generalist
  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 72% Medium, 15% Large

What Do G2 Reviewers Say About Terryberry?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Terryberry, enjoying the responsive support throughout the setup process.
  • Users love the responsive support from Terryberry, highlighting easy setup and effective communication throughout the process.
  • Users appreciate the fast and effective customer support from Terryberry, enhancing their overall experience from setup to launch.
  • Users value the flexibility and variety of gift cards that cater to diverse employee interests, enhancing satisfaction.
  • Users value the focus on recognition and tools that foster a motivating workplace culture with Terryberry.
Cons
  • Users express frustration with limited options and stock issues, impacting their shopping experience with Terryberry.
  • Users report technical glitches with Terryberry, though updates are timely, communication could be improved.
  • Users feel that Terryberry's rewards catalog could improve on cost-to-value ratio, despite recent enhancements.
  • Users express frustration with inadequate filtering, leading to disappointment when items are out of stock in catalogs.
  • Users find the inconvenience of file uploads cumbersome when managing participant changes and assigning reward points.

What Are Recent G2 Reviews of Terryberry?

What Are G2 Users Discussing About Terryberry?

Oracle PeopleSoft

Oracle PeopleSoft is a comprehensive suite of enterprise resource planning (ERP) applications designed to meet the complex business requirements of organizations across various industries. Originally developed to support human resources and financial operations, PeopleSoft has evolved to offer a wide range of industry-specific solutions, including those for healthcare, education, communications, and manufacturing. Acquired by Oracle Corporation in 2005, PeopleSoft now provides an integrated platform that helps organizations manage human capital, finance, supply chain, customer relationships, and business analytics from a centralized system. Key Features and Functionality: - Human Capital Management (HCM): Streamlines HR processes, including talent acquisition, payroll, benefits administration, and workforce analytics. - Financial Management Solutions (FMS): Offers tools for managing financial operations, such as general ledger, accounts payable and receivable, and asset management. - Supply Chain Management (SCM): Enhances supply chain efficiency through inventory management, procurement, and supplier collaboration. - Customer Relationship Management (CRM): Provides capabilities for sales automation, customer service, and marketing campaigns. - Enterprise Performance Management (EPM): Delivers analytics and reporting tools to monitor and improve business performance. - PeopleTools Technology: A robust development toolset that supports the customization and extension of PeopleSoft applications, facilitating integration with other systems and adherence to service-oriented architecture (SOA) principles. Primary Value and Solutions Provided: PeopleSoft's primary value lies in its ability to integrate various business functions into a unified system, thereby enhancing operational efficiency and decision-making. By offering a modular and scalable architecture, it allows organizations to tailor the software to their specific needs, ensuring flexibility and adaptability in a dynamic business environment. The platform's intuitive user interface and powerful analytics empower users to access critical information and insights, facilitating informed decision-making and strategic planning. Additionally, PeopleSoft's continuous delivery model ensures that organizations can adopt new features and updates seamlessly, reducing the total cost of ownership and improving the overall user experience.

Average Rating: 3.8/5.0

Total Reviews: 665

How Do G2 Users Rate Oracle PeopleSoft?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 8.7/10)
  • Performance: 8.0/10 (Category avg: 8.6/10)
  • Skills Management: 8.0/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Oracle PeopleSoft?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Higher Education
  • Company Size: 70% Large, 23% Medium

What Do G2 Reviewers Say About Oracle PeopleSoft?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Oracle PeopleSoft, finding it user-friendly for all employees across various functions.
  • Users find Oracle PeopleSoft to be a simple and user-friendly solution for effective HR and payroll management.
  • Users appreciate the efficiency of Oracle PeopleSoft in managing payroll, benefits, and employee records seamlessly.
  • Users value the accessible time summaries in PeopleSoft, enhancing their ability to manage schedules and billable hours.
  • Users value the comprehensive features of Oracle PeopleSoft, which streamline various aspects of personnel and data management.
Cons
  • Users find the slow loading of Oracle PeopleSoft frustrating, impacting efficiency and overall user experience.
  • Users find Oracle PeopleSoft not user-friendly, facing a steep learning curve and an unintuitive interface.
  • Users experience slow performance with Oracle PeopleSoft, facing a complex interface and lengthy training periods.
  • Users find the steep learning curve of Oracle PeopleSoft challenging, especially due to its outdated and complex interface.
  • Users find the interface not intuitive, with a steep learning curve and complexity that hampers the user experience.

What Are Recent G2 Reviews of Oracle PeopleSoft?

What Are G2 Users Discussing About Oracle PeopleSoft?

LumApps

LumApps: The AI-Powered Intranet for Every Employee, Everywhere LumApps is a flexible, scalable employee experience platform designed to improve communication, reduce friction, and support productivity for employees on any device, wherever they work. LumApps reduces digital friction by bringing office and frontline employees together in one AI-powered, mobile- and desktop-ready hub. Internal Communications: Reaching every employee with critical information is a huge challenge, especially when 80% of the global workforce is deskless. The result? Frontline employees often feel disconnected as important messages get lost in the noise or never reach them at all. LumApps ensures company strategy and updates reach everyone, from corporate offices to the factory floor. Our multi-channel communications help deliver targeted messaging to all employees via mobile app, desktop, text message, and digital signage, no matter where they work. Our integrated analytics allow you to measure the results of your communications efforts and identify areas of improvement. IT Leaders: Application sprawl and shadow IT create security, compliance, and governance risks for organizations. LumApps consolidates your digital workplace into a secure, enterprise-grade hub, helping IT teams standardize, govern, and reduce risk. With seamless integrations, workspace-agnostic design, and AI-powered search, LumApps makes information easy to find while maintaining strong data governance. HR Professionals: High turnover and poor employee experiences often result from outdated training methods, a lack of recognition, and silos that reduce connections. LumApps supports a consistent, equitable employee experience with personalized journeys, modern learning, and automated onboarding that helps new hires feel supported from day one. Additionally, LumApps enhances the employee experience with powerful collaboration tools like team workspaces, social feeds, and personalized dashboards that connect teams, encourage engagement, and drive productivity. Operations: Inefficient manual paper processes and scattered tools slow down frontline and operational teams. Digitize routine work with automated workflows, real-time checklists, and mobile-ready access that supports fast adoption across frontline teams. Streamline everything from shift handovers to safety reporting, transforming delivery time. Why LumApps? As a multi-time leader in the Gartner® Magic Quadrant™ and Forrester Wave, LumApps supports over 7 million users across 2,200+ customers. In addition, LumApps received the highest scores across all six use cases evaluated in the 2025 Gartner® Critical Capabilities for Intranet Packaged Solutions report. In 2025, LumApps joined forces with Beekeeper to create a category-defining platform hub for every employee, across HQ and the frontline. Whether in manufacturing, retail, or healthcare, LumApps provides the "AI Employee Hub" that works for you, ensuring every employee is connected, engaged, and productive.

Average Rating: 4.4/5.0

Total Reviews: 159

How Do G2 Users Rate LumApps?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.7/10)
  • Performance: 9.0/10 (Category avg: 8.6/10)
  • Skills Management: 7.9/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.8/10 (Category avg: 8.4/10)

Who Is the Company Behind LumApps?

  • Seller: LumApps
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Tassin, France
  • LinkedIn® Page: www.linkedin.com
    897 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality, Retail
  • Company Size: 50% Large, 33% Medium

What Do G2 Reviewers Say About LumApps?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the effortless ease of use of LumApps, facilitating quick and efficient microsite creation.
  • Users appreciate the effective notifications and support from the CSM team, enhancing their work experience and goals.
  • Users value the effective engagement facilitated by LumApps, enhancing communication and creating a cohesive user experience.
  • Users find LumApps' seamless platform integration enhances user experience and engagement with various tools and brand identity.
  • Users love the simple UI of LumApps, making internal webpage management fast and intuitive for everyone.
Cons
  • Users find the insufficient information on analytics and features limits effective user journey insights within LumApps.
  • Users experience integration issues with LumApps, making it challenging to effectively use alongside other applications.
  • Users experience a lack of features in LumApps, hindering usability and efficiency, especially with analytics and integration.
  • Users find the organizational challenges in LumApps overwhelming, making user adoption and engagement difficult.
  • Users find the confusion in LumApps challenging, with unclear messages and overwhelming changes for beginners.

What Are Recent G2 Reviews of LumApps?

What Are G2 Users Discussing About LumApps?

Paycor

Paycor, a Paychex company, offers the most comprehensive, flexible, and innovative Human Capital Management (HCM) platform on the market. Paycor unifies employee data in a single system while seamlessly integrating with third-party applications. Paycor’s cloud-based solution delivers everything from applicant tracking and onboarding to payroll, benefits administration, talent management, and expense management—all within one intuitive interface. This integrated approach eliminates platform switching and re-keying information, ensuring data accuracy and saving valuable time. The combination of Paycor and Paychex provides more choice, more expertise, and more flexibility to customers. Organizations gain access to an expanded suite of solutions that combines Paycor's innovative technology with Paychex's deep compliance expertise and advisory services. This powerful partnership raises the bar for what businesses can expect from their HCM provider. With Paycor, leaders can modernize every aspect of people management and focus on what really matters: building winning teams. The platform automates tedious administrative tasks, mitigates compliance risk through built-in safeguards and real-time updates, and drives organizational efficiencies through streamlined workflows. Employees benefit from self-service capabilities and mobile access that allow them to manage their own information, request time off, access pay statements and control their financial health. Leaders gain strategic advantages through COR Leadership Insights, providing data-driven intelligence that transforms routine workforce information into actionable insights. These analytics help managers improve team performance, strengthen employee engagement, and make more informed business decisions. The platform's open architecture ensures that as business needs evolve, Paycor scales accordingly, supporting both rapid growth scenarios and long-term sustainability goals. Backed by responsive customer support and enhanced by Paychex's advisory expertise, Paycor functions as more than just a technology provider—it serves as a trusted partner in helping organizations optimize their most valuable asset: their people.

Average Rating: 4.0/5.0

Total Reviews: 1,702

How Do G2 Users Rate Paycor?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.7/10)
  • Performance: 7.8/10 (Category avg: 8.6/10)
  • Skills Management: 7.4/10 (Category avg: 8.3/10)
  • Workforce Analytics: 7.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Paycor?

  • Seller: Paycor
  • Company Website:
  • Year Founded: 1990
  • HQ Location: Cincinnati, OH
  • Twitter: @PaycorInc
    3,842 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,750 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 73% Medium, 17% Small

What Do G2 Reviewers Say About Paycor?

AI-generated summary from verified user reviews

Pros
  • Users find Paycor's interface to be very easy to use, ensuring smooth management of time off and payroll.
  • Users appreciate the ease of use in Paycor’s payroll management, making tasks efficient and manageable for their teams.
  • Users value the easy access to paychecks, PTO requests, and time tracking, enhancing their overall experience with Paycor.
  • Users love that Paycor is an all-in-one HRIS system, offering extensive functionalities at a competitive price.
  • Users value the user-friendly interface of Paycor, enhancing their experience in managing tasks efficiently and easily.
Cons
  • Users experience poor customer support with Paycor, struggling to receive prompt and accurate assistance when needed.
  • Users face poor support services with Paycor, experiencing unhelpful customer service and unexpected extra fees.
  • Users experience reporting issues with Paycor, facing misinformation and unresponsive support for complicated payroll matters.
  • Users find Paycor's interface not user-friendly, struggling with navigation and inefficient support, hindering overall experience.
  • Users are frustrated with the missing features in Paycor, particularly the lack of comprehensive support and reporting tools.

What Are Recent G2 Reviews of Paycor?

What Are G2 Users Discussing About Paycor?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024