APS is affordable, fairly simple to use and streamlines most features well. Review collected by and hosted on G2.com.

Onboarding: when adding a new employee, I would prefer to be able to add all info in the first steps. For instance: I am unable to add emergency contact info, accrual, and a few other items. I realize I can select "view" to edit or add info, but it would be easier for me to add it all in at once, or be given the option in the first steps.

Accrual process: We have a policy that works for most employees in this accrual setting. However, some employees we give more at the time of hire, or they accrue annually at a rate off policy. It would be nice to add a feature in accrual for exceptions. Another issue is that managers are not able to request time off for employees so that it goes through the process of accrual and canceling PTO requests creates issues some times to have to add manually back in. Employees usually assume it is automatic. (and many of our Amish employees do not access eSelfserve to do it themselves) Also, we have about half our employees leased for payroll processing (they are Amish and carry a 4029 tax status). we set them up as 1099 status since there was not a closer option. We are able to add accrual amounts but every update is manual; it would be nice to add the ability to track and update accrual for 1099 employees. Or add a leased employee feature to track accruals automatically. I currently run a report every payroll then manually update amounts for over 20 employees. We would not mind if there was a slight cost for this; perhaps charge us half the cost of a full service employee? Review collected by and hosted on G2.com.